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Chase may be coding Amex Serve as a Cash Advance (not confirmed)

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Old Oct 2, 2014, 8:14 pm
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Last edit by: MasterCharge
DO NOT CALL CHASE ABOUT THIS
You might want to read more about this hear. http://dealbook.nytimes.com/2014/10/02/jpmorgan-discovers-further-cyber-security-issues/?_php=true&_type=blogs&_r=0

Oct 2nd- State of CC Loading to Serve

except to ask for a $0 cash advance limit. This can also be done via secure message.

Some Chase cardholders have reported a change in their cash advance limit after a pending charge appears for their Serve load, and they presume it means the Serve load is a cash advance. No one has reported an actual cash advance fee yet, only a pending charge of $200. This could change but this situation has happened before! In the past, such charges eventually turn into ordinary charges and the cash advance goes away.

You cannot dispute a charge while it's pending, so there's no point in asking Chase about anything that hasn't posted. No one has reported a cash advance fee, and unless you have one do not call Chase.

There are reports of a change in cash advance limits after a Serve load with the following cards::
  • Chase Sapphire Preferred
  • Chase UA Explorer Visa
  • Chase UA Club
  • Chase Ink Bold Visa
  • Also a Capital One card
  • Discover IT

There are also reports of NO cash advance when using the following cards. Note the overlap:
  • Chase Sapphire Preferred
  • Chase UA Explorer Visa
  • Chase UA Explorer MC
  • Chase British Airways Visa
  • Chase Southwest Visa
  • Also Barclay, Citi cards (Prestige, AA), Fidelity AMEX seem to be ok
  • Bank of America (Visa)

Note that some of the reports appear in the Serve thread.
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Chase may be coding Amex Serve as a Cash Advance (not confirmed)

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Old Oct 3, 2014, 7:43 am
  #121  
 
Join Date: Dec 2011
Posts: 253
Capital One is still coding Serve loads as "Merchandise."
ronnyk is offline  
Old Oct 3, 2014, 7:47 am
  #122  
 
Join Date: Oct 2014
Posts: 53
Originally Posted by Mamibear
I loaded 1 OV and 1 Meta to Kate with success yesterday at noon. No issue for me.
I thought OneVanilla doesn't work in Walmart any more. Did I miss something here?
heydude is offline  
Old Oct 3, 2014, 7:48 am
  #123  
 
Join Date: Oct 2014
Posts: 53
My UA load on Oct 1st disappeared from pending and now showing up in post transaction at this moment. Can't say what it was coded as. Fingers crossed!
heydude is offline  
Old Oct 3, 2014, 8:00 am
  #124  
 
Join Date: Aug 2013
Posts: 1,207
Originally Posted by heydude
I thought OneVanilla doesn't work in Walmart any more. Did I miss something here?
Yes.
hamokmonky is offline  
Old Oct 3, 2014, 8:01 am
  #125  
 
Join Date: May 2000
Location: Home: Arlington, VA; Home airports: IAD/DCA/BWI
Programs: Active: AA, UA, DL
Posts: 4,095
Charged $500 on 10/1. Posted.
Charged $500 on 10/2. Still pending.

Cash advance is $500 lower than my limit. Chase shows the transaction on 10/1 earning 500 miles. So I think the authorization uses the cash advance limit. But when it actually posts, it posts as a purchase.

Waiting for my charge on 10/2 to post.

So far, so good.
Wiirachay is offline  
Old Oct 3, 2014, 8:11 am
  #126  
 
Join Date: May 2011
Programs: US Airways Gold, Marriott Platinum, SW A List
Posts: 1,575
Originally Posted by Wiirachay
Charged $500 on 10/1. Posted.
Charged $500 on 10/2. Still pending.

Cash advance is $500 lower than my limit. Chase shows the transaction on 10/1 earning 500 miles. So I think the authorization uses the cash advance limit. But when it actually posts, it posts as a purchase.

Waiting for my charge on 10/2 to post.

So far, so good.
Same happened to me, but the problem with your theory is my CA limit never dropped by $1000, and I had 2 pending (One from 10/1 and one from 10/2).

I think it is more likely a change was made for loans as of 10/2 to either temporarily code them as CA or to actually code them as CA.
heyeaglefn is offline  
Old Oct 3, 2014, 8:17 am
  #127  
 
Join Date: Feb 2012
Location: LAX
Programs: AA, TY, UR, UA, US, WN, MR, SPG
Posts: 1,453
I was going to change my linked card from my CSP to my Club Carlson, but I'll hold tight for now, I guess. No loads attempted yet. I usually wait for my statement to cut around the 10th.
roki is offline  
Old Oct 3, 2014, 8:22 am
  #128  
 
Join Date: Oct 2014
Posts: 53
Originally Posted by hamokmonky
Yes.
Would you mind elaborating a little? Did VR come back to life? Still the same "cancel" trick at register and no issue at Kate?
heydude is offline  
Old Oct 3, 2014, 8:32 am
  #129  
 
Join Date: May 2011
Programs: US Airways Gold, Marriott Platinum, SW A List
Posts: 1,575
Originally Posted by heydude
Would you mind elaborating a little? Did VR come back to life? Still the same "cancel" trick at register and no issue at Kate?
Isn't there a whole thread about OV?
heyeaglefn is offline  
Old Oct 3, 2014, 8:34 am
  #130  
 
Join Date: Aug 2013
Posts: 1,207
Originally Posted by heydude
Would you mind elaborating a little? Did VR come back to life? Still the same "cancel" trick at register and no issue at Kate?
This is really not the appropriate thread for this discussion, go check out MO Purchases using OV @ WM
hamokmonky is offline  
Old Oct 3, 2014, 8:42 am
  #131  
 
Join Date: Mar 2014
Posts: 38
Originally Posted by Wiirachay
Charged $500 on 10/1. Posted.
Charged $500 on 10/2. Still pending.

Cash advance is $500 lower than my limit. Chase shows the transaction on 10/1 earning 500 miles. So I think the authorization uses the cash advance limit. But when it actually posts, it posts as a purchase.

Waiting for my charge on 10/2 to post.

So far, so good.
My Cap1 card does something very similar to this when I load my US Bank Buxx card. The load will immediately impact my available balance for cash advance, but posts as a purchase. I'm not holding my breath, but hopefully this is the case here too.
fungusamungus is offline  
Old Oct 3, 2014, 8:49 am
  #132  
 
Join Date: Aug 2011
Posts: 19
Lowered my cash advance on my Chase IHG MC to $20 and loaded $200 last night and today. Everything seems to have worked fine.
Bgladiator99 is offline  
Old Oct 3, 2014, 9:14 am
  #133  
 
Join Date: Oct 2014
Posts: 2
My 10/1 posted as normal, got 500 pts for it and no cash advance fee popped up on CHASE FREEDOM, my 10/2 is pending.

My cash advance limit was at 100 of 600 until i paid it down immediately and now its at 600 again even with the pending serve load.

So it looks like it is a cash advance then on freedom? Even though I got points on the purchase?

Last edited by fredcol; Oct 3, 2014 at 9:15 am Reason: format
fredcol is offline  
Old Oct 3, 2014, 11:16 am
  #134  
 
Join Date: Mar 2014
Posts: 78
I called Chase to set my UA Explorer to $0. The lady on the phone said she couldn't do it. If set to $0, then it becomes unlimited. *whatever* So she set mine to $1 instead. Oh well. Whatever works. as long as limit is low enough then i dont care.
Clar is offline  
Old Oct 3, 2014, 12:45 pm
  #135  
 
Join Date: Feb 2013
Location: CMH, West Coast
Programs: AA Executive Platinum, oneworld emerald
Posts: 2,741
Can confirm that my Chase Hyatt card is now coding as a cash advance as well. Did 2x$200 loads yesterday and this morning (before I saw the news) and my cash advance limit is down $400. Oh well.
nineworldseries is offline  


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