US Bank adverse action
#61
Join Date: Dec 2004
Posts: 7,904
All my US Bank cards got shut down, merry f***ing christmas to me. I have no checking account, so my guess is with MSpend.
Out of curiosity, for those who got the short end of the stick, are we banned from US Bank? Has anyone tried to negotiate with their fraud team to reinstate the account? How about applying for the same cards a few months down the road?
We can take this to PM if it's sensitive information. Thanks!
Out of curiosity, for those who got the short end of the stick, are we banned from US Bank? Has anyone tried to negotiate with their fraud team to reinstate the account? How about applying for the same cards a few months down the road?
We can take this to PM if it's sensitive information. Thanks!
#62
Suspended
Join Date: Nov 1999
Posts: 24,153
All my US Bank cards got shut down, merry f***ing christmas to me. I have no checking account, so my guess is with MSpend.
Out of curiosity, for those who got the short end of the stick, are we banned from US Bank? Has anyone tried to negotiate with their fraud team to reinstate the account? How about applying for the same cards a few months down the road?
We can take this to PM if it's sensitive information. Thanks!
Out of curiosity, for those who got the short end of the stick, are we banned from US Bank? Has anyone tried to negotiate with their fraud team to reinstate the account? How about applying for the same cards a few months down the road?
We can take this to PM if it's sensitive information. Thanks!
Last edited by craz; Dec 25, 2014 at 11:50 am
#63
Join Date: Mar 2011
Location: SAN
Programs: Delta Gold. Hilton Diamond. Hyatt Explorist.
Posts: 1,677
All my US Bank cards got shut down, merry f***ing christmas to me. I have no checking account, so my guess is with MSpend.
Out of curiosity, for those who got the short end of the stick, are we banned from US Bank? Has anyone tried to negotiate with their fraud team to reinstate the account? How about applying for the same cards a few months down the road?
We can take this to PM if it's sensitive information. Thanks!
Out of curiosity, for those who got the short end of the stick, are we banned from US Bank? Has anyone tried to negotiate with their fraud team to reinstate the account? How about applying for the same cards a few months down the road?
We can take this to PM if it's sensitive information. Thanks!
#64
Suspended
Join Date: Nov 1999
Posts: 24,153
Flex is a great CC $79 in fees for a r/t tkt NY-LA/SD/SF although going forward to max out the RDMs you need to fly on AA, and they just me 10K for getting their Amex Flex as well
#65
Join Date: Feb 2008
Location: MSP
Programs: DL-Polished Aluminum, Air Mobility Command-Chartreuse
Posts: 394
We had a Club Carlson shutdown recently for, "improper purposes" which, for over the previous year, was.... recurring utility payments. Our electric bill isn't four figures, so we're not running a MJ grow house.
We offered to discuss their concerns and answer their questions, so far stone. cold. silence.
So we're going to file a CFPB complaint. We paid our annual fee earlier this year, and unless they intent to refund it, we expect to receive the benefits for the remainder of the agreed-to period.
We offered to discuss their concerns and answer their questions, so far stone. cold. silence.
So we're going to file a CFPB complaint. We paid our annual fee earlier this year, and unless they intent to refund it, we expect to receive the benefits for the remainder of the agreed-to period.
#66
Join Date: Sep 2005
Programs: Northwest, United
Posts: 3,257
When a bank decides to fire you as a customer, they don't fire one credit card account and leave themselves exposed with others in your name. They've decided that you, as a customer, are a risk they don't think is worth taking, so they're done with you. All banks behave this way, and if you stop and look at things from their perspective, it makes perfect sense.
Personally I don't have Flexperks card so don't have any skin in this game, but others here might benefit from a detail or two about your experience. When you say...
What exactly is "a lot" to you, and what sorts did you do?
#67
Join Date: Sep 2005
Programs: Northwest, United
Posts: 3,257
First, it seems unlikely that "Club Carlson" - the hotel loyalty program - shut you down (or did you steal a lot of towels?). You probably mean that US Bank shut you down, eh?
Honestly, you did *nothing* with any USBank account (the Club Carlson visa or others) that they might view as sketchy? You're saying that this bank took action against you because you used their Club Carlson credit card to pay your utility bills? There's nothing more to the story? Hmmm....
#68
Join Date: Jul 2013
Posts: 1,872
Wow, I predicted this would happen but some saying NO. just called to verify and all good and blah blah. The people approving your large MS purchase are not the risk assessment people. There is a separate department in all credit card companies and their only job is to SHUT DOWN cards.
#69
Join Date: Mar 2011
Location: SAN
Programs: Delta Gold. Hilton Diamond. Hyatt Explorist.
Posts: 1,677
Sorry for your misfortune, but nobody should really be surprised at this (the bolded part). That's pretty much expected.
When a bank decides to fire you as a customer, they don't fire one credit card account and leave themselves exposed with others in your name. They've decided that you, as a customer, are a risk they don't think is worth taking, so they're done with you. All banks behave this way, and if you stop and look at things from their perspective, it makes perfect sense.
When a bank decides to fire you as a customer, they don't fire one credit card account and leave themselves exposed with others in your name. They've decided that you, as a customer, are a risk they don't think is worth taking, so they're done with you. All banks behave this way, and if you stop and look at things from their perspective, it makes perfect sense.
--I don't want to publish the exact amount, but it was somewhat more than my Credit Line (never more than 2x) each month in Kiva Loans and occasional gift cards at the grocery store or loads to my Target Amex.
#70
Join Date: Feb 2014
Posts: 825
Curious how long it took for others to actually have their club carlson card show as closed? My credit report still shows it open, when I login it is still generating statements.
I even just received an email from them that I can "count on them!" for fraud protection...
Meanwhile, my card was supposedly closed over 3 months ago...
I even just received an email from them that I can "count on them!" for fraud protection...
Meanwhile, my card was supposedly closed over 3 months ago...
#71
Join Date: Mar 2007
Posts: 375
Curious how long it took for others to actually have their club carlson card show as closed? My credit report still shows it open, when I login it is still generating statements.
I even just received an email from them that I can "count on them!" for fraud protection...
Meanwhile, my card was supposedly closed over 3 months ago...
I even just received an email from them that I can "count on them!" for fraud protection...
Meanwhile, my card was supposedly closed over 3 months ago...
#72
Join Date: Feb 2008
Location: MSP
Programs: DL-Polished Aluminum, Air Mobility Command-Chartreuse
Posts: 394
First, it seems unlikely that "Club Carlson" - the hotel loyalty program - shut you down (or did you steal a lot of towels?). You probably mean that US Bank shut you down, eh?
Honestly, you did *nothing* with any USBank account (the Club Carlson visa or others) that they might view as sketchy? You're saying that this bank took action against you because you used their Club Carlson credit card to pay your utility bills? There's nothing more to the story? Hmmm....
Honestly, you did *nothing* with any USBank account (the Club Carlson visa or others) that they might view as sketchy? You're saying that this bank took action against you because you used their Club Carlson credit card to pay your utility bills? There's nothing more to the story? Hmmm....
The recent closure was my SO's account, no MS- just straight spend to meet the bonus, then recurring bill payments. Same last name, same address as me... who parted ways with USB about two years ago.
Then I applied for a USB CC, to see if I was going to be, "let in from the cold", and my SO's account is summarily closed the day after my app. Coincidence? I think not. Allowable by FCRA? We'll see. Using SO's data when evaluating and individual's credit risk... questionable. But that's never stopped USB.
And though the Radisson towels are quite soft, I don't have any for personal use.
Curious how long it took for others to actually have their club carlson card show as closed? My credit report still shows it open, when I login it is still generating statements.
I even just received an email from them that I can "count on them!" for fraud protection...
Meanwhile, my card was supposedly closed over 3 months ago...
I even just received an email from them that I can "count on them!" for fraud protection...
Meanwhile, my card was supposedly closed over 3 months ago...
#73
Join Date: Sep 2005
Programs: Northwest, United
Posts: 3,257
The recent closure was my SO's account, no MS- just straight spend to meet the bonus, then recurring bill payments. Same last name, same address as me... who parted ways with USB about two years ago.
Then I applied for a USB CC, to see if I was going to be, "let in from the cold", and my SO's account is summarily closed the day after my app. Coincidence? I think not. Allowable by FCRA? We'll see. Using SO's data when evaluating and individual's credit risk... questionable. But that's never stopped USB.
Then I applied for a USB CC, to see if I was going to be, "let in from the cold", and my SO's account is summarily closed the day after my app. Coincidence? I think not. Allowable by FCRA? We'll see. Using SO's data when evaluating and individual's credit risk... questionable. But that's never stopped USB.
In what way did you "part ways" with USB two years ago? Did you just get tired of those nice soft towels at the Raddison, or did USB lay down some smack on you for creative activities they didn't like? If it was the latter, then the closure of your SO's account, though sad to hear about, would be a little more understandable.