May 29, 2014, 7:43 pm
Last edit by: prasha11
Does not work anymore, is dead..... what is the point to report 'not working'?
As of 08/25/2014, Bancorp cards (Vanilla Visa, OneVanilla, etc.) are rarely working first try for debit transactions at Walmart. There is no apparent geographical basis. Basically, it's a crapshoot.
Do not agitate a cashier or store and lose the ability to make these transactions in the future. Multiple failed swipes or transactions will likely increase scrutiny. You do not want that. It is best to stop using these cards.
Vanilla VISA defaulting to credit
As of 5/29/2014, at most Walmart locations, all Vanilla VISA cards issued by The Bancorp Bank are automatically recognized as credit. Most Mastercard have required a workaround for some time. The MoneyCenter Express (ATM, kiosk, Kate) is not affected by this change.
As of 08/25/2014, Bancorp cards (Vanilla Visa, OneVanilla, etc.) are rarely working first try for debit transactions at Walmart. There is no apparent geographical basis. Basically, it's a crapshoot.
Do not agitate a cashier or store and lose the ability to make these transactions in the future. Multiple failed swipes or transactions will likely increase scrutiny. You do not want that. It is best to stop using these cards.
Vanilla VISA defaulting to credit
As of 5/29/2014, at most Walmart locations, all Vanilla VISA cards issued by The Bancorp Bank are automatically recognized as credit. Most Mastercard have required a workaround for some time. The MoneyCenter Express (ATM, kiosk, Kate) is not affected by this change.
MO Purchases using OV @ WM
Aug 19, 2014, 11:37 am
#2341
Join Date: Jun 2011
Posts: 692
Do not assume it is only vanilla brands that are having problems being accepted for transactions at Walmart, other brands having trouble too. Reportedly Visa is investigating whether there's any alleged violation of their terms. Visa promotes "wherever Visa is accepted." Interesting that this is primarily a problem only at Walmart. Also, it's been reported that customers have contacted Vanilla's issuer and have been allegedly told "it's Walmart's software and/or Metabank's software (kiosk) causing the problem, not us."
Aug 19, 2014, 2:16 pm
#2342
Join Date: Feb 2014
Posts: 825
Do not assume it is only vanilla brands that are having problems being accepted for transactions at Walmart, other brands having trouble too. Reportedly Visa is investigating whether there's any alleged violation of their terms. Visa promotes "wherever Visa is accepted." Interesting that this is primarily a problem only at Walmart. Also, it's been reported that customers have contacted Vanilla's issuer and have been allegedly told "it's Walmart's software and/or Metabank's software (kiosk) causing the problem, not us."
Aug 19, 2014, 2:38 pm
#2343
Join Date: Mar 2007
Location: Midwest U.S.A
Programs: Too many to list. Since the early 90's.
Posts: 1,407
Google is your friend.
Aug 19, 2014, 3:10 pm
#2344
Join Date: Dec 2013
Posts: 3,509
Do not assume it is only vanilla brands that are having problems being accepted for transactions at Walmart, other brands having trouble too. Reportedly Visa is investigating whether there's any alleged violation of their terms. Visa promotes "wherever Visa is accepted." Interesting that this is primarily a problem only at Walmart. Also, it's been reported that customers have contacted Vanilla's issuer and have been allegedly told "it's Walmart's software and/or Metabank's software (kiosk) causing the problem, not us."
One of the WM software engineers needs to revert these changes out of the software and stop these shenanigans.
Aug 19, 2014, 3:38 pm
#2345
Join Date: Oct 2013
Programs: Hyatt Globalist No More..., Hyatt Explorist, Hilton Diamond, SPG Platinum, Marriott Platinum
Posts: 4,375
Well obviously its got to be WM's software that is doing something that is causing all these issues. Its ridiculous in the first place that WM is singling out Vanilla products and forcing debit cards to be run as credit. I have used the OVs at other stores and they automatically default to debit function and prompts for a PIN.
One of the WM software engineers needs to revert these changes out of the software and stop these shenanigans.
One of the WM software engineers needs to revert these changes out of the software and stop these shenanigans.
Now on the flip side, I need them to fix this so I can go back to the good life. This current situation of working sometimes and not working others is playing with my emotions.
Aug 19, 2014, 4:03 pm
#2346
Join Date: Dec 2013
Posts: 3,509
Well of course that's what we think. However from a business prospective, they probably are game to the huge availability and purchase of OVs over other cards and trying to throw a money wrench in our plan. I can partially understand it from that side. A normal person using the GC really wouldn't care if it's Debit/Credit if they are just using for regular purchases. They probably would never think to use it for MO/Bill Pay. So in an effort to shutdown a huge industry (of us MSers), they took out the biggest player.
Now on the flip side, I need them to fix this so I can go back to the good life. This current situation of working sometimes and not working others is playing with my emotions.
Now on the flip side, I need them to fix this so I can go back to the good life. This current situation of working sometimes and not working others is playing with my emotions.
I understand WM from a business perspective but honestly I don't care. Obviously Amex and WM have a partnership and I am sure Amex would pay WM to keep this alive since they are seeing a lot of folks use their BB/Serve products. Prior to this, how many folks were using the BB/Serve products and I am sure it wasn't popular at all.
Aug 19, 2014, 4:16 pm
#2347
Join Date: May 2003
Location: CA
Programs: AA Lifetime Gold, HHonors Diamond
Posts: 2,879
I understand WM from a business perspective but honestly I don't care. Obviously Amex and WM have a partnership and I am sure Amex would pay WM to keep this alive since they are seeing a lot of folks use their BB/Serve products. Prior to this, how many folks were using the BB/Serve products and I am sure it wasn't popular at all.
Aug 19, 2014, 5:22 pm
#2350
Join Date: Dec 2013
Posts: 3,509
Any data points on whether OVs are working today?
Aug 19, 2014, 5:36 pm
#2351
Join Date: Feb 2012
Posts: 4,477
Also the swiped & declined OV cards get their PIN recorded -- in case you don't feel like calling CS.
Aug 19, 2014, 6:32 pm
#2353
Join Date: Oct 2013
Posts: 920
Well obviously its got to be WM's software that is doing something that is causing all these issues. Its ridiculous in the first place that WM is singling out Vanilla products and forcing debit cards to be run as credit. I have used the OVs at other stores and they automatically default to debit function and prompts for a PIN.
One of the WM software engineers needs to revert these changes out of the software and stop these shenanigans.
One of the WM software engineers needs to revert these changes out of the software and stop these shenanigans.
Aug 19, 2014, 7:08 pm
#2355
Join Date: Apr 2014
Posts: 1,273
Do not assume it is only vanilla brands that are having problems being accepted for transactions at Walmart, other brands having trouble too. Reportedly Visa is investigating whether there's any alleged violation of their terms. Visa promotes "wherever Visa is accepted." Interesting that this is primarily a problem only at Walmart. Also, it's been reported that customers have contacted Vanilla's issuer and have been allegedly told "it's Walmart's software and/or Metabank's software (kiosk) causing the problem, not us."