Mar 23, 2014, 7:05 pm

FlyerTalk Forums Expert How-Tos and Guides

Last edit by: ffly45

Read the wiki carefully before posting. Wiki may be out of date.
800-950-5114. Non-US agents are, as of at least August 15, 2015, able to do debit card payments. If they resist, ask for a US agent.
Please do not report that debit payments do not work over the phone, they do! Hang up and call again (HUCA) until you get someone capable.

The same thing can be done in a Citi branch, but you do not swipe the debit card or enter any PIN, so it seems likely that the same cards do/don't work in branch as over the phone.
The name on the debit card must match the name on the account. You can be an authorized card holder (they'll ask the name of the primary). You can also pay off Citi Business credit cards (only attempted as primary cardholder). Limit of one payment per debit card per account per day.

Debit cards that work for paying Citi cards over the phone.
All Mastercard & Visa debit cards attached to regular checking accounts:

Alaska - some have not gotten miles;
SunTrust - no miles;
UFB Direct - $2000 daily limit - no miles.

Coinbase (shutdowns have been reported)
Green Dot (permanent card)
H&R Block Emerald
JH Preferred
M1 Plus (no cb)
MVD (shutdowns have been reported)
Paypal Business Debit Mastercard (no 1% cb)
Pennywise Power "payday rewards" Visa cards (Bancorp, MB financial Bank N.A)
Simple Card - see post #347
Swagbucks virtual visa (issued by Prepaid Digital Solutions)
Swagbucks virtual mastercard (issued by MyPrepaidCenter)
Topcashback virtual visa (issued by Bancorp)
T-Mobile (temp and perm, shutdowns have been reported)
Wells Fargo

Debit cards that DO NOT work for paying Citi cards over the phone.
American Express Gift Card
American Express for Target
Bluebird
Serve
Chase Starbucks Prepaid (post)
Curve Commercial Debit
Google Wallet
Green Dot (temporary card registered with zip and pin)
MetaBank Visa/MC
US Bank/USB GC
Paypower (temporary card registered with zip and pin) - post 283
Sunrise Bank Visa
US Bank Mastercard/Visa prepaid
US Bank Visa Buxx
TD Go Card
Vanilla Visa/Mastercard (issued by Bancorp) (incl. OneVanilla, Vanilla Debit)

Paying Citi cards with debit cards including prepaid debit cards

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Jul 14, 2020, 1:16 pm

#1441

Clueless12

Join Date: Feb 2015

Posts: 319

Quote:

Originally Posted by economyfly

nah ive done 15k in one go a few times...

If you’re doing that much, then you shouldn’t be flying economy. 😉

Jul 15, 2020, 12:04 am

#1442

economyfly

Join Date: Jan 2020

Posts: 103

Quote:

Originally Posted by daedge

4842 24

i dont think those work anymore

Jul 25, 2020, 8:30 am

#1443

gobluepoints

Join Date: Dec 2017

Posts: 19

Has anyone been able to pay by debit over the phone through automated system? It doesn’t recognize when I say debit card and keeps trying to use a checking account.

Jul 25, 2020, 12:03 pm

#1444

mc93

Join Date: May 2015

Programs: Hyatt Explorist, IHG Plat, SPG Gold, Hilton Gold

Posts: 25

If you get checking account, just enter new checking account a couple times, error and then it'll offer debit card option

Last edited by mc93; Jul 25, 2020 at 12:49 pm Reason: error

Sep 8, 2020, 8:24 am

#1445

thefirstman

Join Date: Dec 2015

Posts: 4

USB MCGCs?

Has anyone had these work and then not work? I have some that expire later (2028) and seem to not work. Or am I imagining things? Any ideas?

Sep 8, 2020, 8:01 pm

#1446

History05

Join Date: Apr 2015

Posts: 239

I can't get any that expire 2028 to work. I have only had luck with a low value 2025 that worked.

Sep 22, 2020, 10:35 am

#1447

danjs14

Join Date: Sep 2020

Posts: 2

“Deleted”

Last edited by danjs14; Sep 24, 2020 at 4:57 am

Sep 23, 2020, 1:48 pm

#1448

daedge

Join Date: Feb 2014

Posts: 71

Data point - I paid my Citi DC card using the PayPal Key feature that gives you a virtual debit card (Mastercard) which was linked to my Cap1 Quicksilver MC. It went through fine. BUT, Cap1 treated it as a cash advance and charged me a fee and interest. Just a warning for anyone thinking of trying this. Maybe it would come though as a purchase not a cash advance on another card, but I doubt it.

ricohitman and Prometheus77 like this.

Sep 23, 2020, 4:40 pm

#1449

radonc1

Join Date: Mar 2005

Programs: Continental Onepass, Hilton, Marriott, USAir and now UA

Posts: 6,440

Quote:

Originally Posted by daedge

To prevent this from happening again, you can specify on your CC to set cash advances to $0, thereby preventing Cap1 from using your CC to advance you cash (which as you have seen, causes all sorts of fees and interest rate charges to accrue).

Nov 3, 2020, 1:09 am

#1450

alphakenny1

Join Date: Apr 2015

Posts: 178

Curious if anyone has used PayPal Key using a gift card to pay their Citi card? I just tried through the automated system to pay my Citi DC with Paypal key and it got rejected.

I know post #1448 was able to pay with with a credit card. I'm also curious if its because the gift card is connected to my Paypal Key?

Nov 3, 2020, 10:45 am

#1451

ricohitman

Join Date: Jan 2012

Programs: DL, WoH

Posts: 1,253

Quote:

Originally Posted by alphakenny1

Tried this with a $50 payment. Went through then was charged cash advance fee.

ashishsg likes this.

Nov 3, 2020, 10:49 am

#1452

alphakenny1

Join Date: Apr 2015

Posts: 178

Quote:

Originally Posted by ricohitman

Tried this with a $50 payment. Went through then was charged cash advance fee.

$50 gift card or CC?

I switched my payment for my Paypal Key from the gift card to my Chase Freedom. Tried a $100 payment and it went through. We'll see about if I get charged a cash advance fee. The payment on my chase side says: PAYPAL *CITIBANK, N.A.

I guess it works with Paypal Key when using a CC connected but not a gift card?

I had no issues paying using a gift card with Paypal Key via Plastiq.

Nov 3, 2020, 8:18 pm

#1453

Reaching

Join Date: Nov 2016

Posts: 180

My PPK isn't showing gift cards/prepaid cards as an option. What GCs work for PPK?

Nov 3, 2020, 10:55 pm

#1454

alphakenny1

Join Date: Apr 2015

Posts: 178

Quote:

Originally Posted by Reaching

My PPK isn't showing gift cards/prepaid cards as an option. What GCs work for PPK?

Just add the gift card to your wallet and then select that gift card as your funding option for Paypal Key.

Nov 4, 2020, 9:18 am

#1455

ricohitman

Join Date: Jan 2012

Programs: DL, WoH

Posts: 1,253

Quote:

Originally Posted by alphakenny1

I used a chase card via PPK. You will get charged a cash advance fee trust me. I called chase and they graciously forgave the fee, but I quickly paid off the balance and still paid about .11 in cash advance interest. Worth maybe trying to attach a different card then chase maybe?