Mar 23, 2014, 7:05 pm
Last edit by: ffly45
Read the wiki carefully before posting. Wiki may be out of date.
800-950-5114. Non-US agents are, as of at least August 15, 2015, able to do debit card payments. If they resist, ask for a US agent.
Please do not report that debit payments do not work over the phone, they do! Hang up and call again (HUCA) until you get someone capable.
The same thing can be done in a Citi branch, but you do not swipe the debit card or enter any PIN, so it seems likely that the same cards do/don't work in branch as over the phone.
The name on the debit card must match the name on the account. You can be an authorized card holder (they'll ask the name of the primary). You can also pay off Citi Business credit cards (only attempted as primary cardholder). Limit of one payment per debit card per account per day.
Debit cards that work for paying Citi cards over the phone.
All Mastercard & Visa debit cards attached to regular checking accounts:
Green Dot (permanent card)
H&R Block Emerald
JH Preferred
M1 Plus (no cb)
MVD (shutdowns have been reported)
Paypal Business Debit Mastercard (no 1% cb)
Pennywise Power "payday rewards" Visa cards (Bancorp, MB financial Bank N.A)
Simple Card - see post #347
Swagbucks virtual visa (issued by Prepaid Digital Solutions)
Swagbucks virtual mastercard (issued by MyPrepaidCenter)
Topcashback virtual visa (issued by Bancorp)
T-Mobile (temp and perm, shutdowns have been reported)
Wells Fargo
Debit cards that DO NOT work for paying Citi cards over the phone.
American Express Gift Card
American Express for Target
Bluebird
Serve
Chase Starbucks Prepaid (post)
Curve Commercial Debit
Google Wallet
Green Dot (temporary card registered with zip and pin)
MetaBank Visa/MC
US Bank/USB GC
Paypower (temporary card registered with zip and pin) - post 283
Sunrise Bank Visa
US Bank Mastercard/Visa prepaid
US Bank Visa Buxx
TD Go Card
Vanilla Visa/Mastercard (issued by Bancorp) (incl. OneVanilla, Vanilla Debit)
800-950-5114. Non-US agents are, as of at least August 15, 2015, able to do debit card payments. If they resist, ask for a US agent.
Please do not report that debit payments do not work over the phone, they do! Hang up and call again (HUCA) until you get someone capable.
The same thing can be done in a Citi branch, but you do not swipe the debit card or enter any PIN, so it seems likely that the same cards do/don't work in branch as over the phone.
The name on the debit card must match the name on the account. You can be an authorized card holder (they'll ask the name of the primary). You can also pay off Citi Business credit cards (only attempted as primary cardholder). Limit of one payment per debit card per account per day.
Debit cards that work for paying Citi cards over the phone.
All Mastercard & Visa debit cards attached to regular checking accounts:
- Alaska - some have not gotten miles;
- SunTrust - no miles;
- UFB Direct - $2000 daily limit - no miles.
Green Dot (permanent card)
H&R Block Emerald
JH Preferred
M1 Plus (no cb)
MVD (shutdowns have been reported)
Paypal Business Debit Mastercard (no 1% cb)
Pennywise Power "payday rewards" Visa cards (Bancorp, MB financial Bank N.A)
Simple Card - see post #347
Swagbucks virtual visa (issued by Prepaid Digital Solutions)
Swagbucks virtual mastercard (issued by MyPrepaidCenter)
Topcashback virtual visa (issued by Bancorp)
T-Mobile (temp and perm, shutdowns have been reported)
Wells Fargo
Debit cards that DO NOT work for paying Citi cards over the phone.
American Express Gift Card
American Express for Target
Bluebird
Serve
Chase Starbucks Prepaid (post)
Curve Commercial Debit
Google Wallet
Green Dot (temporary card registered with zip and pin)
MetaBank Visa/MC
US Bank/USB GC
Paypower (temporary card registered with zip and pin) - post 283
Sunrise Bank Visa
US Bank Mastercard/Visa prepaid
US Bank Visa Buxx
TD Go Card
Vanilla Visa/Mastercard (issued by Bancorp) (incl. OneVanilla, Vanilla Debit)
Paying Citi cards with debit cards including prepaid debit cards
Mar 3, 2015, 1:41 pm
#1096
Join Date: Dec 2004
Posts: 7,905
IME, when paying with DC, all they ask from me is the DC number, exp date and CCV of the card. I have never been asked for PIN and I don't see what they need it for. Immediately after entering DC info and it goes through, they give me a confirmation number and in a few minutes, my CL is refreshed.
Mar 3, 2015, 2:15 pm
#1097
Join Date: Sep 2012
Location: Western US
Programs: WN CP, WN A-List Preferred, AS MVPG 75k, SPG Gold, Hilton Gold, Hyatt Diamond
Posts: 554
For all of you having issues, it might be worthwhile to sign up for a Citigold checking account even if you close it a month or two later. If your account shows you are Citigold you are typically auto transferred to an account manager.
Despite my Citi checking account being closed for upwards of 8 months, I still show up as gold level in the system. I've paid by debit card upwards of 100+ times and never needed to play HUCA tag.
Despite my Citi checking account being closed for upwards of 8 months, I still show up as gold level in the system. I've paid by debit card upwards of 100+ times and never needed to play HUCA tag.
Mar 3, 2015, 4:07 pm
#1100
Join Date: Oct 2012
Location: DFW
Posts: 478
Mar 10, 2015, 12:33 am
#1101
Join Date: Sep 2008
Location: SFO
Programs: SPG
Posts: 123
Just added this to the wiki, but I've been paying my Citi balances with a UFB Direct since the middle of 2014, and haven't had issues. Just have to make sure to stay under the $1500 daily limit from UFB for debit transactions.
On the flip side, I can't tell if I'm actually earning points for all this. I mainly only do citi payments and Serve loads using my UFB, and I seem to get some AA miles from UFB each month, so there's some evidence that I seem to be earning some AA miles from this.
On the flip side, I can't tell if I'm actually earning points for all this. I mainly only do citi payments and Serve loads using my UFB, and I seem to get some AA miles from UFB each month, so there's some evidence that I seem to be earning some AA miles from this.
Mar 11, 2015, 6:50 pm
#1103
Join Date: Jan 2013
Location: 212
Programs: Marriott Titanium, Hilton Gold, UA Silver
Posts: 502
That's probably because you're not saying the secret passcode...
Mar 12, 2015, 5:00 am
#1104
Join Date: Apr 2014
Posts: 7
Just added this to the wiki, but I've been paying my Citi balances with a UFB Direct since the middle of 2014, and haven't had issues. Just have to make sure to stay under the $1500 daily limit from UFB for debit transactions.
On the flip side, I can't tell if I'm actually earning points for all this. I mainly only do citi payments and Serve loads using my UFB, and I seem to get some AA miles from UFB each month, so there's some evidence that I seem to be earning some AA miles from this.
On the flip side, I can't tell if I'm actually earning points for all this. I mainly only do citi payments and Serve loads using my UFB, and I seem to get some AA miles from UFB each month, so there's some evidence that I seem to be earning some AA miles from this.
Mar 12, 2015, 6:55 am
#1105
Join Date: Sep 2008
Location: NYC
Programs: AA PLT 2MM
Posts: 395