May 5, 2014, 12:17 pm
Last edit by: Bikeguy
Kate will only allow load totals up to $1999.99 every 10 minutes. It does not matter if it was you or the person before you. If you go over that limit, Kate will freeze. Sept 2015- Several people have reported the 10 minute limit is now longer than 10. Not sure how much longer yet. Several Kate's have locked up following the old 10 minute rule.
9 digit pin problem - Sometimes, for unknown reasons, after you swipe your card and enter your pin, MCE will ask you for a 9 digit pin. To date, no one knows why this happens, or has a fix for it.
If it repeatedly asks you for a pin, this is the same as the 9 digit pin problem and there is no fix.
Unplugging and re-booting by a supervisor doesn't fix this problem.
For consistent MCE issues, use the WM feedback link to report:
https://corporate.walmart.com/contac...orate-feedback
Select 'store experience' and be sure to include the store number and address. If you include your name and phone number the stores sometimes call when it is working again. Do not abuse this as it may lead to your MCE being removed.
How to shut Kate up by sosamo
Note: If you ever make a mistake, to get out, just unplug the headphone.
----
Walmart Money Center Kiosk Location
Any of the walmarts on the list have a Kate
http://www.moneypass.com/atm-locator.aspx
Look for "Walmart Money Center Express" as one of the services
http://www.walmart.com/c/store/search/MoneyCenter
------------------------------
9 digit pin problem - Sometimes, for unknown reasons, after you swipe your card and enter your pin, MCE will ask you for a 9 digit pin. To date, no one knows why this happens, or has a fix for it.
If it repeatedly asks you for a pin, this is the same as the 9 digit pin problem and there is no fix.Unplugging and re-booting by a supervisor doesn't fix this problem.
For consistent MCE issues, use the WM feedback link to report:
https://corporate.walmart.com/contac...orate-feedback
Select 'store experience' and be sure to include the store number and address. If you include your name and phone number the stores sometimes call when it is working again. Do not abuse this as it may lead to your MCE being removed.
How to shut Kate up by sosamo
- Before you press anything, plug the headphones into the jack near the pinpad
- The touchscreen will "gray" out, and you won't be able to press anything.
- Press '3' on the pinpad
- Press 'Enter' on the pinpad
- Continue business as usual on the touch screen.
Note: If you ever make a mistake, to get out, just unplug the headphone.
----
Walmart Money Center Kiosk Location
Any of the walmarts on the list have a Kate
http://www.moneypass.com/atm-locator.aspx
Look for "Walmart Money Center Express" as one of the services
http://www.walmart.com/c/store/search/MoneyCenter
------------------------------
Walmart money kiosks(2013-2015)
Sep 2, 2014, 7:43 am
#1321
Join Date: Dec 2009
Posts: 84
North Cal San Jose monterey road kate
I live 30 minutes from it. As All the other locations close to me became non-viable, I drove there yesterday just to see "lane closed" message.
Has anyone who lives nearby seen it working recently ?
I don't mind trying it again but would not want to spend an hour driving for nothing. I tried to call them but employees were not helpful.
Has anyone who lives nearby seen it working recently ?
I don't mind trying it again but would not want to spend an hour driving for nothing. I tried to call them but employees were not helpful.
Sep 2, 2014, 7:53 am
#1322
Join Date: Jan 2014
Posts: 565
I live 30 minutes from it. As All the other locations close to me became non-viable, I drove there yesterday just to see "lane closed" message.
Has anyone who lives nearby seen it working recently ?
I don't mind trying it again but would not want to spend an hour driving for nothing. I tried to call them but employees were not helpful.
Has anyone who lives nearby seen it working recently ?
I don't mind trying it again but would not want to spend an hour driving for nothing. I tried to call them but employees were not helpful.
Sep 2, 2014, 7:55 am
#1323
Join Date: Jun 2013
Posts: 1,060
I live 30 minutes from it. As All the other locations close to me became non-viable, I drove there yesterday just to see "lane closed" message.
Has anyone who lives nearby seen it working recently ?
I don't mind trying it again but would not want to spend an hour driving for nothing. I tried to call them but employees were not helpful.
Has anyone who lives nearby seen it working recently ?
I don't mind trying it again but would not want to spend an hour driving for nothing. I tried to call them but employees were not helpful.
Sep 2, 2014, 3:26 pm
#1324
Join Date: Nov 2008
Location: ORD
Programs: AA PLT
Posts: 2,781
Had a chuckle today. Kate was taking >2 min a load, spitting out some configuration error in the middle of the loading process before finally getting to payment acceptance. Seems someone before me had noticed the same problem and had a lot of cards to load, and decided to get comfy:
Sep 2, 2014, 4:02 pm
#1325
Join Date: Sep 2008
Location: SFO
Programs: SPG
Posts: 123
no luck loading Vanilla Visa's at regular register (retried one card 3 times) at Kingstowne, VA. Kate was out of order.
Sep 2, 2014, 11:32 pm
#1326
Join Date: Jul 2009
Location: SJC
Programs: AA, AS, Marriott
Posts: 6,068
I live 30 minutes from it. As All the other locations close to me became non-viable, I drove there yesterday just to see "lane closed" message.
Has anyone who lives nearby seen it working recently ?
I don't mind trying it again but would not want to spend an hour driving for nothing. I tried to call them but employees were not helpful.
Has anyone who lives nearby seen it working recently ?
I don't mind trying it again but would not want to spend an hour driving for nothing. I tried to call them but employees were not helpful.
- Gilroy: Kiosk turned off
- Morgan Hill: Flashing red light with taped paper saying "OUT OF ORDER" on it
- San Jose/Monterey Hwy: Kiosk disabled as per the post above with "Lane Closed" message
In summary, it's pretty disappointing for those of us in the South Bay.
Sep 3, 2014, 12:12 pm
#1327
Join Date: Jul 2014
Posts: 56
Spouse and I went to the outlet mall in Gilroy this afternoon, and here's the status as of Tuesday evening:
In summary, it's pretty disappointing for those of us in the South Bay.
- Gilroy: Kiosk turned off
- Morgan Hill: Flashing red light with taped paper saying "OUT OF ORDER" on it
- San Jose/Monterey Hwy: Kiosk disabled as per the post above with "Lane Closed" message
In summary, it's pretty disappointing for those of us in the South Bay.
2nd kate up to vo pin, hit enter w/o no response, no matter how hard I push.
retuen to screen and do it again multiple times failed....
Sep 3, 2014, 1:22 pm
#1328
Join Date: Aug 2014
Location: SoCal
Posts: 3
Kate was happy to accept my first load for September this evening at 10pm PDT (it's nice being on the west coast for loading BB 
). Fed her 3500 continuous, all 200's and 1x 500. Kate is so slow that I never exceeded the velocity limit. I actually set up a stopwatch on my phone and set a lap for each load to make sure I was within the limits. Load times were:
{trimmed list of times}
). Fed her 3500 continuous, all 200's and 1x 500. Kate is so slow that I never exceeded the velocity limit. I actually set up a stopwatch on my phone and set a lap for each load to make sure I was within the limits. Load times were: {trimmed list of times}
1. I'm assume, but ... were these multiple BB's to pass the $2k limit?
2. Were these 16 separate Kate transactions? (Meaning 16 separate swipes of the BB card to initiate?) I've been looking/hoping for a way to do multiple loads in a single 'session' with Kate other than just standing there looking conspicuous.
Thanks, in advance!
[If I get flamed, so be it. Been on the internet long enough to not take it too personal.]
PS - Is there a hard/fast speed limit for transactions? I fig'd there was some limiter, but have never seen a number for it.
Sep 3, 2014, 1:43 pm
#1329
Join Date: Apr 2011
Location: USA
Programs: DL DI AA LTPL MAR LTPL HY GL
Posts: 477
Are we back to "you may have to do multiple swipes" land? It felt so good mid last week that Kate took all of my OVs at first swipe without complaining.....
Sep 3, 2014, 1:44 pm
#1330
Join Date: Dec 2013
Posts: 506
So Kate essentially sets the speed limit.
Sep 3, 2014, 1:50 pm
#1331
Join Date: Feb 2014
Posts: 349
I'd be pissed if I'm trying to load my bb and someone is swiping 30 times to load.
Last edited by MileageAddict; Sep 5, 2014 at 10:17 am Reason: removed masked obscenity
Sep 3, 2014, 8:56 pm
#1332
Join Date: Feb 2005
Location: So Cal
Programs: UA Gold/0.744MM, WN AL, Hyatt Diamond, MR Scum, Hertz PC, National Exec, Avis PC
Posts: 5,562
But that was 3 questions
Sep 4, 2014, 12:27 am
#1334
Join Date: Jul 2012
Posts: 274
Has anyone have luck loading their BB at the machine using Vanilla Visa recently?
Thks!
oozze
Thks!
oozze
Sep 4, 2014, 2:13 am
#1335
Suspended
Join Date: Nov 1999
Posts: 24,153
Spouse and I went to the outlet mall in Gilroy this afternoon, and here's the status as of Tuesday evening:
In summary, it's pretty disappointing for those of us in the South Bay.
- Gilroy: Kiosk turned off
- Morgan Hill: Flashing red light with taped paper saying "OUT OF ORDER" on it
- San Jose/Monterey Hwy: Kiosk disabled as per the post above with "Lane Closed" message
In summary, it's pretty disappointing for those of us in the South Bay.
Now around LB on Tues it took me 7 stores till I hit pay dirt and loaded another 2400 x 2. Then there was a WM that ended up across from my hotel so I walked over at 10pm Tues night and loaded the last 200 on each BB. Now if only Oct will go as smooth
Last edited by craz; Sep 4, 2014 at 8:14 am