Originally Posted by farwest101 (Post 20840776)

Your story sounds very fishy. Why would a store manager who suspects fraud only "deactivate" one card? Hell, why sell them to you in the first place?? Makes zero sense.:td: Especially as I don't think it is physically possible to deactivate a card at the store level once the card has been loaded. And why would CVS care anyway? Once the card is loaded, and they've (presumably) checked your bonafides prior to approving the transaction, it becomes the CC company's responsibility, n'est pas?

I suspect what you've got is a card that was improperly used in a transaction (wrong pin/swiped credit instead of debit, charge amount exceeded money on card etc etc) - and that a garden variety temporary hold is on your card - which will come off in a few days to a week.

With only 3 posts to your name, I suspect you are completely befuddled in what you are doing/saying.

Originally Posted by prasha11 (Post 20840785)

No worries, You have put honest efforts to resolve, your last resort would be to call the credit card and dispute the charge, fill in the dispute forms and submit with proofs, your card will be credited and dispute resolved in few weeks, the disputes are expensive to the merchants, the manager will have to do detail explaining to his superiors to justify the cost..

Originally Posted by vram (Post 20841578)

That is the route i was planning to take if the store doesn't resolve it in the next couple of weeks..thanks

Originally Posted by vram (Post 20841578)

That is the route i was planning to take if the store doesn't resolve it in the next couple of weeks..thanks

Originally Posted by vram (Post 20841578)

That is the route i was planning to take if the store doesn't resolve it in the next couple of weeks..thanks

Originally Posted by Marathon Man (Post 20833752)

translation: like me you dig the fact that you feel a bit like a trader, or some old time rum runner who has to make several stops every day... AND you have a CVS, Rite Aid, Walmart and several banks to "HIT" during your daily set of errands. Your SO never loved you so much that you OFFER to go get that gallon of milk at the supermarket! Little does she know you just spent more than the monthly mortgage on high risk no name GCs lol

:D

Originally Posted by vram (Post 20840226)

The problem is i never got to using the gift card, my card has been charged and i actually paid the credit card off before i discovered the card was not working. Upon calling Incomm i found the store actually deactivated it, and now i have a card which i paid for but cant use it...

Originally Posted by Bender464 (Post 20843021)

You should be contacting INCOMM and filing an immediate claim.

Originally Posted by prasha11 (Post 20843309)

Wrong advise! INCOMM has nothing to do. Its between credit card and its merchant CVS.

Originally Posted by vram (Post 20844095)

I actually filed a case with Incomm, but they came back and said they have nothing to do with this and has to be sorted out with the store.
I will file a claim with Amex today..

Originally Posted by calwatch (Post 20840285)

Interesting thing on my Chase Freedom - it now requires authorization when I buy beans at CVS. Not on any other Chase card I have, and not when I buy anything else (I buy postage and lunch with Freedom). I don't really want to hold up the line and make them call, so I substitute another Chase card and forfeit the 10% bonus, but does that mean anything?

Originally Posted by bribro (Post 20652796)

All good in the San Francisco Bay Area.

I've noticed that at many CVS's (at least 3 in my area), when I first swipe my credit card I get a message that says "Alternate form of payment required," or something to that effect. However, if I just swipe again with the same card, it'll go through.

Originally Posted by ctbarron (Post 20717092)

In my experience "Alternate Payment" comes up when your CC issuer flags the transaction.

Originally Posted by Nishant1 (Post 20849283)

"Alternate tender required" message on CVS screen is an indication that credit card bank Fraud monitoring department has flagged the transaction and did not approve that time.

You may have received email or voicemail or text message to call fraud monitor department instantly when this happens and when you clarify that this is approved by you , the transaction will go through next time.