How to avoid BlueBird shut downs. Share your thoughts here.
#107
Join Date: Jan 2011
Location: GAI
Programs: TK *G, all statuses that come with Ritz, Amex Plat, Citi Prestige cards
Posts: 364
#108
Join Date: Apr 2003
Location: BOS .. but soon SFO
Programs: UA PLAT, TK GLD, Hilton Diamond, IC PLAT, SPG GLD, Marriott GLD
Posts: 1,528
it's simple...
they looked at when the Redbird was killed and went after the product changes to snipe the same people.
I had been off of serve for a while, doing other instruments because there were no walmarts around me. Had no qualms shutting down the 5 soft serves for redbirds.
And, like many, went back to serve once redbird died, only because I found out you could load at RA back in Aug and rode that gravy train..
I suspect they are looking at previous history..
maybe change your email & phone number from what you had on redbird account?
they looked at when the Redbird was killed and went after the product changes to snipe the same people.
I had been off of serve for a while, doing other instruments because there were no walmarts around me. Had no qualms shutting down the 5 soft serves for redbirds.
And, like many, went back to serve once redbird died, only because I found out you could load at RA back in Aug and rode that gravy train..
I suspect they are looking at previous history..
maybe change your email & phone number from what you had on redbird account?
#109
Join Date: Jan 2013
Posts: 213
I haven't been shutdown. I do mostly online loads and then BP to credit cards. My use has been more sporadic since they started only allowing AMEX cards. I use it to meet sign up bonuses only now. I did $3000 in Oct, Nov, Dec total for example.
#110
Join Date: Oct 2015
Posts: 3
I got shut down as well... but I had hints something was changing
I got shut down as well....
SUCKS. Now I will hurry on over to Plastiq to liquidate as much as I can since I have a full month of loads to do... Are there any other alternatives to bb or plastiq? I am kind of having a mini stroke. I called BB/Amex and they said they could not see anything flagged in my account or why I received that letter. I kept asking if I was hacked and they said my cash was safe with them.
Don't know. this pretty much sucks. I was getting a ton of flack from the various walmart as well. 1 store manager flat out refused a load and the others basically I loaded as quickly as possible because of something they said came out in the booklet in the past two weeks. So, this may be a walmart initiated event. And walmart is, at least in Houston, simply disallowing any load from a debit card unless your name is on it. It really sucks.
At least the cards I do have were bought at negative cost so unloading at Plastiq will not be at a loss, but not at the profit margin that it was.
SUCKS. Now I will hurry on over to Plastiq to liquidate as much as I can since I have a full month of loads to do... Are there any other alternatives to bb or plastiq? I am kind of having a mini stroke. I called BB/Amex and they said they could not see anything flagged in my account or why I received that letter. I kept asking if I was hacked and they said my cash was safe with them.
Don't know. this pretty much sucks. I was getting a ton of flack from the various walmart as well. 1 store manager flat out refused a load and the others basically I loaded as quickly as possible because of something they said came out in the booklet in the past two weeks. So, this may be a walmart initiated event. And walmart is, at least in Houston, simply disallowing any load from a debit card unless your name is on it. It really sucks.
At least the cards I do have were bought at negative cost so unloading at Plastiq will not be at a loss, but not at the profit margin that it was.
Got shut down also bummer
Dear XYZ,
We are writing to let you know that we have observed unusual usage patterns on your Bluebird Account. Because of this, effective immediately, you will no longer be able to add money to your Account.1 We have made this change in accordance with Section 22.d of our Member Agreement, which you can view here.
Please be aware that you continue to have full access to the funds on your Account and can withdraw them at any time.
Once your balance reaches $0, please close your Account online via your Profile page accessible here. Scroll down to the Close Account section and click “Close Account.”
If you have any questions or would like to inquire further about this issue, you may write to us at the following address:
American Express
C/O Customer Relations 02-04-40
4315 S 2700 W
Salt Lake City, UT 84184-0440
Thanks,
The Bluebird® Team
Dear XYZ,
We are writing to let you know that we have observed unusual usage patterns on your Bluebird Account. Because of this, effective immediately, you will no longer be able to add money to your Account.1 We have made this change in accordance with Section 22.d of our Member Agreement, which you can view here.
Please be aware that you continue to have full access to the funds on your Account and can withdraw them at any time.
Once your balance reaches $0, please close your Account online via your Profile page accessible here. Scroll down to the Close Account section and click “Close Account.”
If you have any questions or would like to inquire further about this issue, you may write to us at the following address:
American Express
C/O Customer Relations 02-04-40
4315 S 2700 W
Salt Lake City, UT 84184-0440
Thanks,
The Bluebird® Team
#111
Join Date: Jan 2012
Programs: Marriott/SPG Plat, Hilton Gold
Posts: 887
Used BB for purchases at WM. Wrote BB checks to pay babysitter. preschool, etc. Only used billpay to pay non-Amex CC like Chase etc. Didn't matter, still shut down.
Spouse Serve used billpay to mail rent check, pay non-Amex CC. Also shutdown.
People that think only blatant MS paying off Amex got noticed, are wrong.
Spouse Serve used billpay to mail rent check, pay non-Amex CC. Also shutdown.
People that think only blatant MS paying off Amex got noticed, are wrong.
Last edited by ElPresidente; Jan 8, 2016 at 2:31 pm
#113
Join Date: Oct 2015
Posts: 3
maybe anyone that has used more than a few gc to load got whacked?
I haven't heard from a few of my local MS folks yet but I suspect the shut downs are due to a blanket search on anything that loaded from more than just a few CC.
or it could be that the multi card loads triggered it - one swipe and then put 3 vgc on it.
Of course, this is all speculation.
It appears that is was just a matter of time before they did this IMHO. If they didn't want to have any vgc loads then they should never have allowed them in the first place.
However, one store manager told me that by depositing a vgc WITHOUT your name on it was money laundering -- I don't see how that is possible.
I still consider myself a newbie on this though had just started to get some traction in the MS game... is there another way to liquidate gc other than using Plastiq? I actually can pay real bills...I just need a place to unload these cards.
or it could be that the multi card loads triggered it - one swipe and then put 3 vgc on it.
Of course, this is all speculation.
It appears that is was just a matter of time before they did this IMHO. If they didn't want to have any vgc loads then they should never have allowed them in the first place.
However, one store manager told me that by depositing a vgc WITHOUT your name on it was money laundering -- I don't see how that is possible.
I still consider myself a newbie on this though had just started to get some traction in the MS game... is there another way to liquidate gc other than using Plastiq? I actually can pay real bills...I just need a place to unload these cards.
#114
Join Date: Mar 2009
Location: LAX
Posts: 3,267
BlueBird was AMEX's attempt to grow by targeting the unbanked low income market, so probably they decided to abandon that failed effort.
It'll be interesting to see if AMEX even survives 2016, given the way they're hemorrhaging accounts!
#115
FlyerTalk Evangelist
Join Date: Sep 2007
Location: BOS
Programs: DL DM 2MM, Marriott LT Titanium, Hertz PC, Avis PC
Posts: 15,206
#116
Join Date: Jul 2013
Location: Bay Area, CA
Programs: Hyatt Diamond, HH Diamond
Posts: 132
Just as a data point for everyone I had my 4 BB's shutdown all of which were used at WM for VGC loads. Mostly in Oct and Nov got busy in dec and had no activity. I did have one serve account that had absolutely no activity for the past 5 months but was being maxed before this at WM every month, this was not shut down.
Well anyway at least I will be able to enjoy one last trip on Singapore Suites!!!!
Well anyway at least I will be able to enjoy one last trip on Singapore Suites!!!!
Last edited by OnTheRocks; Jan 8, 2016 at 10:00 pm