it's simple...

they looked at when the Redbird was killed and went after the product changes to snipe the same people.

I had been off of serve for a while, doing other instruments because there were no walmarts around me. Had no qualms shutting down the 5 soft serves for redbirds.

And, like many, went back to serve once redbird died, only because I found out you could load at RA back in Aug and rode that gravy train..

I suspect they are looking at previous history..

maybe change your email & phone number from what you had on redbird account?