Amanresorts Thread 2019
#182
Suspended
Join Date: Aug 2013
Location: Southern California, USA
Programs: Marriott Ambassador and LTT, UA Plat/LT Gold, AA Gold
Posts: 8,764
#183
Join Date: Aug 2011
Posts: 710
Any truth to the rumour that the planed Aman Costa Rica is now being developed as a Six Senses instead?
#184
Aman Costa Rica is Legacy and Olson-Kundig architects
fdw
#185
Join Date: Aug 2007
Location: Here there and everywhere
Posts: 6,303
This is true - the resort is owned by Canyon Equity and will be designed by John Heah and managed by Six Senses.
#186
Join Date: Sep 2016
Location: Turkey
Programs: Miles and Smiles Elite Plus
Posts: 184
So I have a trip to bali and staying 6 nights in Amankila. I have now emailed their general indonesia email and emailed Amankila after my mail was forwarded to them with very specific questions and they keep sending me their guest directory without answering my questions. I have now send them a total of 5 emails and got 4 guest directory attachments and no reply to my last one for 5 days. Am I doing something wrong in terms of communication or do they suddenly have the service standards of Holiday Inn? Btw my questions are as simple as asking for which dive sites the dive master would recommend and what day trips from the directory their concierge would recommend for us to prioritize so I can arrange everything before my arrival. Anyone have gm emails or advice as to what I should do?
thanks
thanks
#187
So I have a trip to bali and staying 6 nights in Amankila. I have now emailed their general indonesia email and emailed Amankila after my mail was forwarded to them with very specific questions and they keep sending me their guest directory without answering my questions. I have now send them a total of 5 emails and got 4 guest directory attachments and no reply to my last one for 5 days. Am I doing something wrong in terms of communication or do they suddenly have the service standards of Holiday Inn? Btw my questions are as simple as asking for which dive sites the dive master would recommend and what day trips from the directory their concierge would recommend for us to prioritize so I can arrange everything before my arrival. Anyone have gm emails or advice as to what I should do?
thanks
thanks
#188
Join Date: Mar 2015
Location: PARIS
Programs: VIRTUOSO
Posts: 3
So I have a trip to bali and staying 6 nights in Amankila. I have now emailed their general indonesia email and emailed Amankila after my mail was forwarded to them with very specific questions and they keep sending me their guest directory without answering my questions. I have now send them a total of 5 emails and got 4 guest directory attachments and no reply to my last one for 5 days. Am I doing something wrong in terms of communication or do they suddenly have the service standards of Holiday Inn? Btw my questions are as simple as asking for which dive sites the dive master would recommend and what day trips from the directory their concierge would recommend for us to prioritize so I can arrange everything before my arrival. Anyone have gm emails or advice as to what I should do?
thanks
thanks
#189
Join Date: Sep 2009
Location: Europe
Posts: 2,602
I am really sorry to hear that. Normally, they are quick to answer to this type of requests. To avoid such problems, it is always better booking through an agent who will give you more accurate options ;-) Not sure Ernst, the GM, would help better than the front desk regarding this matter. I do hop you will solve it soon.
#190
Join Date: Jun 2018
Posts: 45
Just finished a 4 night stay at Kila, and I can confirm that renovation is ongoing. In fact, the renovation was ongoing in the suite next to ours from 8am to 10pm every day. It was certainly not "peace on the hill" during our stay. As far as we could tell the construction is for adding pools to some of the suites. Not sure about any other scheduled renovation.
#191
Join Date: Mar 2001
Location: IAD
Programs: Marriott Gold, Hilton Gold
Posts: 105
Just finished a 4 night stay at Kila, and I can confirm that renovation is ongoing. In fact, the renovation was ongoing in the suite next to ours from 8am to 10pm every day. It was certainly not "peace on the hill" during our stay. As far as we could tell the construction is for adding pools to some of the suites. Not sure about any other scheduled renovation.
#193
They are adding new pools to 3 existing suites. The first one is already finished, the other 2 by August. I just stayed in 37 (towards the beach), no noise issue in that part of the hotel.
#194
Join Date: Mar 2001
Location: IAD
Programs: Marriott Gold, Hilton Gold
Posts: 105
Thanks! to cheme24 & livefromtuscany. I've requested 37 -- so fingers crossed. I do have a resort map, so I'll check where 27 is.
#195
you’re welcome! 37 is a great choice as it has a beautiful open sea view and is very private. I was in 8 for an hour before departure to shower/change, what a terrible room - you’re exposed to people walking by on 3 sides of the building.