Standby for earlier departure - LH Group [merged sameday standby Q&A thread]
Jun 16, 2014, 12:24 pm
#196
Join Date: Mar 2009
Location: ZRH/SFO
Programs: A3*G - AZ CFP- HH DIA
Posts: 3,666
There are seats available:
[KVS Availability Tool 7.3.6/Diamond - Awards/StarAlliance/JP-ANA-SP1]
[KVS Availability Tool 7.3.6/Diamond - Awards/StarAlliance/JP-ANA-SP1]
Code:
FRA Frankfurt Metro / Intl DE = FRA HHN [EDDF] HAM Hamburg Metro / Fuhlsbuettel DE = HAM LBC ZMB [EDDH] THU 19 Jun 2014 | 1 Seat Carrier Flight From Depart To Arrive A/C St Availability --------- ------ ---- -------- ---- -------- --- -- ------------- LH 4 FRA 07:30 HAM 08:35 320 0 FS/ CS- YS- LH 8 FRA 09:00 HAM 10:05 321 0 FS/ CS- YS- LH 10 FRA 10:00 HAM 11:05 319 0 FS/ CS- YS- LH 12 FRA 11:00 HAM 12:05 319 0 FS/ CS- YS- LH 14 FRA 12:00 HAM 13:05 319 0 FS/ CS- YS- LH 16 FRA 13:00 HAM 14:05 319 0 FS/ CS- YS- LH 18 FRA 14:00 HAM 15:05 320 0 FS/ CS- YS- LH 20 FRA 15:00 HAM 16:05 319 0 FS/ CS+ YS+ LH 22 FRA 16:00 HAM 17:05 321 0 FS/ CS- YS+ LH 24 FRA 17:00 HAM 18:05 321 0 FS/ CS- YS+ LH 26 FRA 17:30 HAM 18:35 321 0 FS/ CS- YS+ LH 30 FRA 19:00 HAM 20:05 319 0 FS/ CS- YS+ LH 32 FRA 20:00 HAM 21:05 319 0 FS/ CS- YS- LH 34 FRA 21:30 HAM 22:35 320 0 FS/ CS- YS-
Jun 16, 2014, 12:35 pm
#197
FlyerTalk Evangelist
Join Date: Nov 2000
Posts: 16,093
There are seats available:
[KVS Availability Tool 7.3.6/Diamond - Awards/StarAlliance/JP-ANA-SP1]
[KVS Availability Tool 7.3.6/Diamond - Awards/StarAlliance/JP-ANA-SP1]
Code:
FRA Frankfurt Metro / Intl DE = FRA HHN [EDDF] HAM Hamburg Metro / Fuhlsbuettel DE = HAM LBC ZMB [EDDH] THU 19 Jun 2014 | 1 Seat Carrier Flight From Depart To Arrive A/C St Availability --------- ------ ---- -------- ---- -------- --- -- ------------- LH 4 FRA 07:30 HAM 08:35 320 0 FS/ CS- YS- LH 8 FRA 09:00 HAM 10:05 321 0 FS/ CS- YS- LH 10 FRA 10:00 HAM 11:05 319 0 FS/ CS- YS- LH 12 FRA 11:00 HAM 12:05 319 0 FS/ CS- YS- LH 14 FRA 12:00 HAM 13:05 319 0 FS/ CS- YS- LH 16 FRA 13:00 HAM 14:05 319 0 FS/ CS- YS- LH 18 FRA 14:00 HAM 15:05 320 0 FS/ CS- YS- LH 20 FRA 15:00 HAM 16:05 319 0 FS/ CS+ YS+ LH 22 FRA 16:00 HAM 17:05 321 0 FS/ CS- YS+ LH 24 FRA 17:00 HAM 18:05 321 0 FS/ CS- YS+ LH 26 FRA 17:30 HAM 18:35 321 0 FS/ CS- YS+ LH 30 FRA 19:00 HAM 20:05 319 0 FS/ CS- YS+ LH 32 FRA 20:00 HAM 21:05 319 0 FS/ CS- YS- LH 34 FRA 21:30 HAM 22:35 320 0 FS/ CS- YS-
Jun 16, 2014, 12:57 pm
#198
Join Date: Mar 2013
Location: homeless 2.0
Programs: A3 Gold, LH FTL
Posts: 1,065
I saw the 3PM flight but ANA said LH wouldn't confirm it for some odd reasons. If I asked for a downgrade to Y, then ANA will treat it as ticket reissuance as opposed to mere flight time change. I will call again later this evening hoping to get a different ANA phone agent who will be kind enough for me to change to the 3PM flight, otherwise, I will be at LH's mercy at the airport. I understand the standby policy is a lot more stringent in Europe - I just hope LH would be accommodating for such a minor change on a short domestic flight due to circumstances outside of my control.
Jun 16, 2014, 1:34 pm
#199
Join Date: Jan 2003
Location: NY NY USA
Posts: 192
I wish you all the luck in your endeavor.
I am in a similar situation: trying to change a domestic segment in C (in the niddle of an itinerary) to an earlier flight between MUC and FRA ( there is a flight every hour).
I used miles and more miles and it is a mix C and F award.
I called the SEN line twice and got two different answers to my request
1. first call: not possible to move the time of the flight as this segment is part of a longer trip (?) and changing it would have resulted in changing all the booking (???). I hung up
2. second call: yes, segment can be changed against seat availability ( there is space) and a 60 USD change fee per ticket. No thanks - I am still upset for the 1,000 USD "taxes" each of my two "awards" and I did not see fit to shell out another 120USD for this change.
( and slightly OT but not too much - one would think that - given availability a "courtesy" change to an earlier C flight would help LH keep their SEN happy - alas not the case)
ahem - rant mode off.
This said, not it is on to ANA to confirm you space - otherwise I see it as being a hit or miss depending who will you face at the airport - prepare yourself for a negative answer.....
I am in a similar situation: trying to change a domestic segment in C (in the niddle of an itinerary) to an earlier flight between MUC and FRA ( there is a flight every hour).
I used miles and more miles and it is a mix C and F award.
I called the SEN line twice and got two different answers to my request
1. first call: not possible to move the time of the flight as this segment is part of a longer trip (?) and changing it would have resulted in changing all the booking (???). I hung up
2. second call: yes, segment can be changed against seat availability ( there is space) and a 60 USD change fee per ticket. No thanks - I am still upset for the 1,000 USD "taxes" each of my two "awards" and I did not see fit to shell out another 120USD for this change.
( and slightly OT but not too much - one would think that - given availability a "courtesy" change to an earlier C flight would help LH keep their SEN happy - alas not the case)
ahem - rant mode off.
This said, not it is on to ANA to confirm you space - otherwise I see it as being a hit or miss depending who will you face at the airport - prepare yourself for a negative answer.....
Jun 16, 2014, 1:37 pm
#200
Join Date: Jul 2010
Location: Between AMS and BRU
Posts: 8,852
You might get that one person that is willing to bend the rules, but it's extremely rare. No use in getting your hopes up (or even being disappointed) when it's done differently then you are used to.
Last edited by RTW1; Jun 16, 2014 at 1:44 pm
Jun 16, 2014, 2:08 pm
#202
Moderator: Lufthansa Miles & More, India based airlines, India, External Miles & Points Resources
Join Date: Dec 2002
Location: MUC
Programs: LH SEN
Posts: 48,187
Your flight is nicely oversold, so just ask nicely at the gate if all fails.
Code:
AD19JUNFRAHAM1100/ALH
** AMADEUS AVAILABILITY - AD ** HAM HAMBURG.DE 3 TH 19JUN 1100
1 LH 010 J3 CL DL ZL Y9 B3 ML /FRA 1 HAM 2 1000 1105 E0/319 1:05
UL HL QL VL WL SL
2 LH 012 J5 CL DL Z2 P1 Y7 BL /FRA 1 HAM 2 1100 1205 E0/319 1:05
ML UL HL QL VL WL SL
3 LH 014 J5 CL DL Z1 P1 Y9 B9 /FRA 1 HAM 2 1200 1305 E0/319 1:05
ML UL H1 Q1 VL WL SL
4 LH 016 J4 C2 DL Z2 P2 Y4 B1 /FRA 1 HAM 2 1300 1405 E0/319 1:05
ML UL HL QL VL WL SL
5 LH 018 J8 CL DL ZL Y9 B1 ML /FRA 1 HAM 2 1400 1505 E0/320 1:05
UL HL QL VL WL SL
6 LH 020 J8 C6 DL Z6 P6 Y9 B9 /FRA 1 HAM 2 1500 1605 E0/319 1:05
M9 U2 H2 Q2 V2 W2 SL
7 LH 022 J9 C9 DL Z9 P9 Y9 B9 /FRA 1 HAM 2 1600 1705 E0/321 1:05
ML UL HL QL VL WL SL
8 LH 024 J9 C9 DL Z6 P5 Y9 B9 /FRA 1 HAM 2 1700 1805 E0/321 1:05
ML UL HL QL VL WL SL
9 LH 026 J9 C9 DL Z9 P9 Y9 B9 /FRA 1 HAM 2 1730 1835 E0/321 1:05
M9 UL HL QL VL WL SL
10 LH 030 J9 CL DL Z5 P3 Y9 B9 /FRA 1 HAM 2 1900 2005 E0/319 1:05
M4 U4 H4 Q4 V3 W3 SL
Jun 16, 2014, 3:49 pm
#203
FlyerTalk Evangelist
Join Date: Nov 2000
Posts: 16,093
Your flight is nicely oversold, so just ask nicely at the gate if all fails.
Code:
AD19JUNFRAHAM1100/ALH
** AMADEUS AVAILABILITY - AD ** HAM HAMBURG.DE 3 TH 19JUN 1100
1 LH 010 J3 CL DL ZL Y9 B3 ML /FRA 1 HAM 2 1000 1105 E0/319 1:05
UL HL QL VL WL SL
2 LH 012 J5 CL DL Z2 P1 Y7 BL /FRA 1 HAM 2 1100 1205 E0/319 1:05
ML UL HL QL VL WL SL
3 LH 014 J5 CL DL Z1 P1 Y9 B9 /FRA 1 HAM 2 1200 1305 E0/319 1:05
ML UL H1 Q1 VL WL SL
4 LH 016 J4 C2 DL Z2 P2 Y4 B1 /FRA 1 HAM 2 1300 1405 E0/319 1:05
ML UL HL QL VL WL SL
5 LH 018 J8 CL DL ZL Y9 B1 ML /FRA 1 HAM 2 1400 1505 E0/320 1:05
UL HL QL VL WL SL
6 LH 020 J8 C6 DL Z6 P6 Y9 B9 /FRA 1 HAM 2 1500 1605 E0/319 1:05
M9 U2 H2 Q2 V2 W2 SL
7 LH 022 J9 C9 DL Z9 P9 Y9 B9 /FRA 1 HAM 2 1600 1705 E0/321 1:05
ML UL HL QL VL WL SL
8 LH 024 J9 C9 DL Z6 P5 Y9 B9 /FRA 1 HAM 2 1700 1805 E0/321 1:05
ML UL HL QL VL WL SL
9 LH 026 J9 C9 DL Z9 P9 Y9 B9 /FRA 1 HAM 2 1730 1835 E0/321 1:05
M9 UL HL QL VL WL SL
10 LH 030 J9 CL DL Z5 P3 Y9 B9 /FRA 1 HAM 2 1900 2005 E0/319 1:05
M4 U4 H4 Q4 V3 W3 SL
Jun 16, 2014, 8:04 pm
#204
FlyerTalk Evangelist
Join Date: Nov 2000
Posts: 16,093
Update
Given the overwhelming consensus from members of this forum, I chose not to play airport lotto despite the fact that my original flight may be overbooked. I called ANA in Japan, whose customer service is above and beyond what can be expected from any call center in the U.S., I was able to change my flight to LH 026 in business class, which leaves at 17h30 instead. The sticking issue apparently, was the fact that ANA normally doesn't allow partner award change for departure less than 4 days. That was why the U.S. call center could see availability but chose not to confirm the change, instead, blamed it on LH. The Japan based agent explained that to me but I was able to frame my request such that she could take it up with a supervisor and obtained an authorization to override. I am happy with the change and I didn't have to pay any fees.
Thanks again for everyone for providing me with timely and accurate info so that I can quickly rule out pleading with LH at the airport as an option. ^
Thanks again for everyone for providing me with timely and accurate info so that I can quickly rule out pleading with LH at the airport as an option. ^
Jun 16, 2014, 11:17 pm
#205
Moderator: Lufthansa Miles & More, India based airlines, India, External Miles & Points Resources
Join Date: Dec 2002
Location: MUC
Programs: LH SEN
Posts: 48,187
Oct 12, 2014, 4:40 pm
#206
Join Date: May 2012
Location: SFO, LHR, MOW
Programs: AA Plat, TK*G, Hilton Diamond, IHG Plat, etc
Posts: 86
8hr connection in MUC, chances of standby for earlier flight?
Looking to fly ORD-MUC-(Moscow) with luggage and the cheapest fare comes back with a 8h connection.
I know some airlines are pretty open to accommodating pax on previous services on a standby basis. Is LH one of these airlines, i.e. will they consider putting me on one of the numerous Moscow-bound flights that leave earlier in the day?
A3*G, if that helps.
Thanks!
I know some airlines are pretty open to accommodating pax on previous services on a standby basis. Is LH one of these airlines, i.e. will they consider putting me on one of the numerous Moscow-bound flights that leave earlier in the day?
A3*G, if that helps.
Thanks!
Oct 12, 2014, 5:17 pm
#207
Join Date: Nov 2004
Location: TXL, ROC
Programs: AB Plat (OWE), AY Silver (OWR)
Posts: 472
Hi idlingbye,
sorry to say, LH effectively has zero tolerance now regarding bending of fare rules. They won't even consider a friendly request if the flight is wide open. Strictly by the book for now. Of course, if the cheapest fare has flexibility, this doesn't apply - but I suppose you would not be posting here then.
Are your flight options only from LH's website or have you already tried booking through a TA (or even LH's hotline)?
sorry to say, LH effectively has zero tolerance now regarding bending of fare rules. They won't even consider a friendly request if the flight is wide open. Strictly by the book for now. Of course, if the cheapest fare has flexibility, this doesn't apply - but I suppose you would not be posting here then.
Are your flight options only from LH's website or have you already tried booking through a TA (or even LH's hotline)?
Oct 12, 2014, 5:39 pm
#208
Join Date: May 2012
Location: SFO, LHR, MOW
Programs: AA Plat, TK*G, Hilton Diamond, IHG Plat, etc
Posts: 86
Hi txl,
Thanks for your reply -- I thought as much. I've been poking around with matrix and it looks like the only option to get the booking in the right fare code is that nasty 8h connection. Does the hotline and/or TA's have some room for maneuvering?
Thanks for your reply -- I thought as much. I've been poking around with matrix and it looks like the only option to get the booking in the right fare code is that nasty 8h connection. Does the hotline and/or TA's have some room for maneuvering?
Oct 12, 2014, 5:48 pm
#209
Join Date: Nov 2004
Location: TXL, ROC
Programs: AB Plat (OWE), AY Silver (OWR)
Posts: 472
Yes, they definitely should! Matrix is a great tool but a good TA's skills should take you a lot further. Where will you be crediting the miles? Booking with a TA is the best opportunity to choose your preferred booking class - sometimes the price difference between a fare that will award you 50% of the flown miles and one that gives you 100% is very low...