Pilots go on strike! Not again... [Nov 2016 edition]
#31
Join Date: Feb 2005
Location: ZG
Programs: LH HON, Qantas Platinum, Amex Centurion
Posts: 212
#32
Trying to get husband home for Thanksgiving and his flight was cancelled. Booked through LH. Star Gold.
I see an available Canada Air flight but can't seem to make the change online. It directs me to call. But after an hour on hold the system hung up on me.
Anybody have a workaround to get this booked quickly before it's sold out? Can I book it on their website and get reimbursed later? Or how to make the change online? Or another number to call? Help!
Thanks.
I see an available Canada Air flight but can't seem to make the change online. It directs me to call. But after an hour on hold the system hung up on me.
Anybody have a workaround to get this booked quickly before it's sold out? Can I book it on their website and get reimbursed later? Or how to make the change online? Or another number to call? Help!
Thanks.
#34
Join Date: May 2009
Location: SIN (with a bit of ZRH sprinkled in)
Posts: 9,456
Did you booked directly with LH?
This is one of the cases that a good, dedicated TA (either OTA or bricks and mortar..) could be the better choice than by booking via the airline directly.
And it shows that the usually already very much stressed customer support (talking about their regular email answering times..) from LH can't cope at all when the *** hits the fan.. other airlines definitely to better in case of a similar meltdown..
If you can't change your booking online, and you booked via LH directly, probably your best bet would be to hit an airport and/or city office from LH. Albeit they've been stripped more and more of their powers too..
This is one of the cases that a good, dedicated TA (either OTA or bricks and mortar..) could be the better choice than by booking via the airline directly.
And it shows that the usually already very much stressed customer support (talking about their regular email answering times..) from LH can't cope at all when the *** hits the fan.. other airlines definitely to better in case of a similar meltdown..
If you can't change your booking online, and you booked via LH directly, probably your best bet would be to hit an airport and/or city office from LH. Albeit they've been stripped more and more of their powers too..
#35
Join Date: Sep 2013
Location: Bergen - Norway
Programs: EBD , FBG
Posts: 563
Hi,
I've got a flight from IAH to Stockholm, through Frankfurt and EWR. The flight from Frankfurt to Stockholm has been cancelled.
What is the most likely thing to happen once I reach Frankfurt with my United flight ?
Will I be put on another flight like SAS etc .. ?
I've got a flight from IAH to Stockholm, through Frankfurt and EWR. The flight from Frankfurt to Stockholm has been cancelled.
What is the most likely thing to happen once I reach Frankfurt with my United flight ?
Will I be put on another flight like SAS etc .. ?
#36
Join Date: May 2009
Location: SIN (with a bit of ZRH sprinkled in)
Posts: 9,456
IF the flight to FRA operates, they'll try to get you on another flight to Stockholm indeed. Might mean SAS, might mean LX via ZRH, might mean anything.. it might also mean a night at FRA airport (you'll not like that..) - probably not in a hotel (they might be already fully occupied), but "army beds" (Feldbetten)
#37
Join Date: Aug 2011
Posts: 157
I have a flight from JFK to MUC on 11/23, 5:35PM, via LH411.
Another flight from MUC to PRG on 11/24, 9:15AM, via LH1688
Can someone tell if my flights are ok? I think they are cancelling all flights depart from Germany on 11/23, so my flight to Germany on 11/23 should be ok?
So far, online status seems ok.
I just called 800-645-3880 and 866-846-4283, both lines are not working....
Please help.
Thanks.
Another flight from MUC to PRG on 11/24, 9:15AM, via LH1688
Can someone tell if my flights are ok? I think they are cancelling all flights depart from Germany on 11/23, so my flight to Germany on 11/23 should be ok?
So far, online status seems ok.
I just called 800-645-3880 and 866-846-4283, both lines are not working....
Please help.
Thanks.
#38
Join Date: Oct 2006
Location: FRA
Programs: *G
Posts: 169
You should watch your flight status on this site often.
Even if you talk with a LH operator, the answer is same as below.
http://www.lufthansa.com/de/en/Arrival-and-Departure
#39
Join Date: Aug 2011
Posts: 157
Cancelled flights for tomorrow are already announced. and LH411 is operated on the current situation.
You should watch your flight status on this site often.
Even if you talk with a LH operator, the answer is same as below.
http://www.lufthansa.com/de/en/Arrival-and-Departure
You should watch your flight status on this site often.
Even if you talk with a LH operator, the answer is same as below.
http://www.lufthansa.com/de/en/Arrival-and-Departure
#40
A FlyerTalk Posting Legend
Join Date: Sep 2009
Location: Minneapolis: DL DM charter 2.3MM
Programs: A3*Gold, SPG Plat, HyattDiamond, MarriottPP, LHW exAccess, ICI, Raffles Amb, NW PE MM, TWA Gold MM
Posts: 100,417
What's with the November 21st deadline for rebooking in the waiver? It seems unreasonable.
CNN International just reported the LH strike within the last hour or two. I'm guessing that many folks are unaware that this is happening now. I also don't see anything in the International NYT this week about the strike, although the paper was much better for travel related news when it was the International Herald Tribune.
CNN International just reported the LH strike within the last hour or two. I'm guessing that many folks are unaware that this is happening now. I also don't see anything in the International NYT this week about the strike, although the paper was much better for travel related news when it was the International Herald Tribune.
#41
Join Date: Dec 2013
Posts: 368
Based on my experience, lot of folks that are not based in Germany, are up for a major surprise because of the short notice. Many of them are probably en-route to their departure cities already here in India & the news is not in any of the major newspapers or TV. Some may get notifications by phone but many will only find after they reach the airport. With not many alternate options, they will have to depend entirely on the airline to make arrangements on next day flights.
I was lucky once when traveling from BOM-FRA-JFK. The strike was announced to start at noon & my flight from FRA to JFK took off half hour before noon.
I'm unhappy as I'm coming back to LH after trying out Emirates. As much as I loved the EK A380 experience, the timings do not suit me. So back with LH, booked tickets last week, flying this weekend and first thing I hear is about the strikes.
I do understand that this is out of our control but this has to end. As a loyal SEN, it concerns me.
I was lucky once when traveling from BOM-FRA-JFK. The strike was announced to start at noon & my flight from FRA to JFK took off half hour before noon.
I'm unhappy as I'm coming back to LH after trying out Emirates. As much as I loved the EK A380 experience, the timings do not suit me. So back with LH, booked tickets last week, flying this weekend and first thing I hear is about the strikes.
I do understand that this is out of our control but this has to end. As a loyal SEN, it concerns me.
#42
Join Date: Jan 2006
Programs: AA Exp
Posts: 836
Have a very early flight on the 24th from Istanbul to Frankfurt, not cancelled yet. The evening flight from Frankfurt to Istanbul on the 23th is cancelled. Not sure what plane they are planning to use for my flight. Now of course they could just fly an aircraft to Istanbul tonight and park it there for more than 24 hours, but it would be nice if someone from Lufthansa could update me...
#44
Join Date: Oct 2009
Location: SJJ/AMS
Posts: 4,649
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#45
Join Date: Jan 2006
Programs: AA Exp
Posts: 836
Tonight's LH1304 is down to operate as per schedule, meaning that the aircraft in question (D-AIZY, according to FR24) will likely be deployed to operate the 1305 morning service to FRA on the 24th. If your flights is showing as scheduled on the day you're travelling, then I'm not entirely sure why LH should give you any update.
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