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Post Your Questions for the LH CEO During 2013 Dialog Event

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Post Your Questions for the LH CEO During 2013 Dialog Event

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Old Nov 5, 2013, 6:01 am
  #106  
 
Join Date: Sep 2005
Location: BOM-SIN-EWR
Programs: UA*G (1K again), Sixt Plat, *was*: SQ QPP01 & SK EBS/EBG, LH SEN, AA EXP, 9wPlat
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Who was actually there from LH's side, btw?

(Expecting an immediate actioning of the EUR 200 emergency exit fee on LH.com... )
SuperFlyBoy is offline  
Old Nov 5, 2013, 6:28 am
  #107  
 
Join Date: Nov 2006
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Originally Posted by SuperFlyBoy
(Expecting an immediate actioning of the EUR 200 emergency exit fee on LH.com... )
not that worried, LH IT would save us...
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Old Nov 5, 2013, 7:18 am
  #108  
 
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Originally Posted by SuperFlyBoy
Who was actually there from LH's side, btw?

(Expecting an immediate actioning of the EUR 200 emergency exit fee on LH.com... )
Chiefs:
Mr. Spohr (CEO LH), Dr. Huber (SVP M&M), Mr. Wagner (COO 4U)

plus:
Mr. Koch (Mgr? M&M)

and several other people from marketing, product mgmt, etc.
cas_de is offline  
Old Nov 5, 2013, 7:43 am
  #109  
 
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Location: LH SEN, SPG Gold(SCI Gold), Hyatt Diamond, Hilton Gold
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Originally Posted by cas_de
Chiefs:
Mr. Spohr (CEO LH), Dr. Huber (SVP M&M), Mr. Wagner (COO 4U)

plus:
Mr. Koch (Mgr? M&M)

and several other people from marketing, product mgmt, etc.
And a couple of pursers.
peter42 is offline  
Old Nov 5, 2013, 7:57 am
  #110  
 
Join Date: Sep 2005
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Originally Posted by peter42
And a couple of pursers.
...which is *very* important - kudos to LH for allowing them to be there - they are the most concerned about pax being retained - but there are a few that really do not care...
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Old Nov 5, 2013, 8:12 am
  #111  
 
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Originally Posted by SuperFlyBoy
...which is *very* important - kudos to LH for allowing them to be there - they are the most concerned about pax being retained - but there are a few that really do not care...
We talked to one of them. Its was quite interesting to hear from her, what was new for her in the discussion.
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Old Nov 5, 2013, 8:20 am
  #112  
 
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Originally Posted by peter42
We talked to one of them. Its was quite interesting to hear from her, what was new for her in the discussion.
I actually spent the last 45 minutes after dinner talking to the P2 that was there. Very nice woman, very interested in what we had to say.
cas_de is offline  
Old Nov 5, 2013, 8:42 am
  #113  
 
Join Date: Nov 2000
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Originally Posted by cas_de
I actually spent the last 45 minutes after dinner talking to the P2 that was there. Very nice woman, very interested in what we had to say.

Another example of penny pinching is, that LH loads 3% fewer meals in Y than pax/seats.
peter42 is offline  
Old Nov 5, 2013, 10:01 am
  #114  
 
Join Date: Sep 2005
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Originally Posted by peter42
We talked to one of them. Its was quite interesting to hear from her, what was new for her in the discussion.
Originally Posted by cas_de
I actually spent the last 45 minutes after dinner talking to the P2 that was there. Very nice woman, very interested in what we had to say.
Some are interested, but the really older ones are a bit jaded and only posture that they are interested in our feedback...

Originally Posted by peter42
Another example of penny pinching is, that LH loads 3% fewer meals in Y than pax/seats.
Seriously - what is this all about??

Sometimes the portions and the "meal" are not even worth considering to eat - maybe this is the reason!

(LH says "we will now start saving on Y pax meals" - as they are (make it) not edible any longer...)
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Old Nov 5, 2013, 10:18 am
  #115  
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Two more people from LH/M&M who were present.

Director Miles & More
Head of Social Media Marketing
Last edited by NewbieRunner; Nov 5, 2013 at 10:26 am
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Old Nov 5, 2013, 10:32 am
  #116  
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Originally Posted by SuperFlyBoy
(Expecting an immediate actioning of the EUR 200 emergency exit fee on LH.com... )
The idea of €200 for an exit seat came from an FTer. If LH decides to charge €200 instead of €60 they will certainly have listened and accepted.
NewbieRunner is offline  
Old Nov 5, 2013, 10:58 am
  #117  
 
Join Date: Sep 2005
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Programs: UA*G (1K again), Sixt Plat, *was*: SQ QPP01 & SK EBS/EBG, LH SEN, AA EXP, 9wPlat
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Originally Posted by NewbieRunner
The idea of €200 for an exit seat came from an FTer. If LH decides to charge €200 instead of €60 they will certainly have listened and accepted.
So this was voiced openly to the LH attendees by the FTer?
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Old Nov 5, 2013, 11:04 am
  #118  
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Originally Posted by NewbieRunner
The idea of €200 for an exit seat came from an FTer. If LH decides to charge €200 instead of €60 they will certainly have listened and accepted.
Yes, I'm sure it will be a great sales success.
hugolover is offline  
Old Nov 5, 2013, 11:15 am
  #119  
 
Join Date: Mar 2008
Posts: 4,859
Originally Posted by whiskey_sk
- allegedly their models (based on travelling patterns data they have access to) forecast that the upcoming changes in Y earning will impact the requalification of ~5k SENs
I wonder if that the same model that they used to forecast the growth of revenue that didn't happen.
Would be interested to see the number of SEN affected by the changes based on solid data, not tea leaves.
Lack is offline  
Old Nov 5, 2013, 11:26 am
  #120  
 
Join Date: Aug 2011
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Originally Posted by NewbieRunner
The idea of €200 for an exit seat came from an FTer. If LH decides to charge €200 instead of €60 they will certainly have listened and accepted.
Please disclose the identity of this person, and I'll take care of organising the lynch mob.
gojko88 is offline  



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