Flyertalk/Vielfliegertreff and Lufthansa Dialog 2013 event
Nov 17, 2013, 6:23 am
#242
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But Mr Spohr said he and his family had just returned from a holiday and liked the new C seats very much (they went out in old C). 
Nov 17, 2013, 7:54 am
#243
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Nov 17, 2013, 9:38 am
#244
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Nov 17, 2013, 9:47 am
#245
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Nov 17, 2013, 10:04 am
#246
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Nov 17, 2013, 12:23 pm
#248
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No, we are still waiting for the transcript of the general Q&A session from the event moderators which may also include a summary of informal face-to-face conversations after the moderated session. But don't expect anything very different from what you have read in this thread already.
Nov 17, 2013, 1:38 pm
#249
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Nov 17, 2013, 2:15 pm
#250
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The new Y+ is set to debut on A380 aircraft in q3-q4 of 2014
Nov 17, 2013, 4:03 pm
#251
Join Date: Oct 2007
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No, we are still waiting for the transcript of the general Q&A session from the event moderators which may also include a summary of informal face-to-face conversations after the moderated session. But don't expect anything very different from what you have read in this thread already.
Nov 18, 2013, 2:08 am
#252
Moderator: Lufthansa Miles & More, India based airlines, India, External Miles & Points Resources
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A note came in just now with a request to post in this thread:
Originally Posted by Dr. Reinhold Huber via email
Dear FlyerTalkers & Vielfliegertreff members,
I would like to take this opportunity to thank you for giving up your time to meet with us at Frankfurt Airport's DAVINCI HAUS on 4 November. For us this was a very important meeting and one which we should have had a long time ago.
We really appreciated the open discussion and hearing your true feelings about Lufthansa and our management decisions. As so often in life, not all decisions are perfect, yet my colleagues and I hope that we were able to give you some insights into why certain decisions were arrived at. These were not easy decisions for us to make and we understand that not everyone is happy with them, but we hope that we were able to explain the background to each decision and the thought processes behind it.
We hope the discussion made clear that we are really interested in having this open dialogue with you and we hope to continue it in the future. It might not always be apparent, but during the last few months such discussions have helped us to get a much better understanding of our customers' perspectives and feelings - and we have changed our point of view on some matters as a result. In the future we hope that you will also experience some of the changes we make as a consequence of your open and honest feedback during these meetings.
I am looking forward to the next opportunity to meet with FlyerTalk & Vielfliegertreff members and to continue this very constructive debate!
Our sincere gratitude for the time and effort you invested in making this meeting happen!
Kind regards,
Dr. Reinhold Huber
I would like to take this opportunity to thank you for giving up your time to meet with us at Frankfurt Airport's DAVINCI HAUS on 4 November. For us this was a very important meeting and one which we should have had a long time ago.
We really appreciated the open discussion and hearing your true feelings about Lufthansa and our management decisions. As so often in life, not all decisions are perfect, yet my colleagues and I hope that we were able to give you some insights into why certain decisions were arrived at. These were not easy decisions for us to make and we understand that not everyone is happy with them, but we hope that we were able to explain the background to each decision and the thought processes behind it.
We hope the discussion made clear that we are really interested in having this open dialogue with you and we hope to continue it in the future. It might not always be apparent, but during the last few months such discussions have helped us to get a much better understanding of our customers' perspectives and feelings - and we have changed our point of view on some matters as a result. In the future we hope that you will also experience some of the changes we make as a consequence of your open and honest feedback during these meetings.
I am looking forward to the next opportunity to meet with FlyerTalk & Vielfliegertreff members and to continue this very constructive debate!
Our sincere gratitude for the time and effort you invested in making this meeting happen!
Kind regards,
Dr. Reinhold Huber
Nov 18, 2013, 2:26 am
#253
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Supercool. Until then it will be WT+ for me.
I have to admit that it indeed was a landmark event and they probably were too open for their own standards.
For me it made the near future decisions easier as he now have a very clear direction from the two leaders in the *A. And we don't have to base our bets and investments on speculation, hopes, and anger anymore.
So thank all who were involved!!!!
For me it made the near future decisions easier as he now have a very clear direction from the two leaders in the *A. And we don't have to base our bets and investments on speculation, hopes, and anger anymore.
So thank all who were involved!!!!
Nov 18, 2013, 2:37 am
#254
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A note came in just now with a request to post in this thread:
but during the last few months such discussions have helped us to get a much better understanding of our customers' perspectives and feelings - and we have changed our point of view on some matters as a result.
but during the last few months such discussions have helped us to get a much better understanding of our customers' perspectives and feelings - and we have changed our point of view on some matters as a result.
Any idea of any changes (as per our feelings) this guy is talking about
Nov 18, 2013, 3:03 am
#255
Moderator: Lufthansa Miles & More, India based airlines, India, External Miles & Points Resources
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They tweaked the 4U concept quite a bit during the summer based on feedback from such event(s).