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Old Mar 8, 2013, 4:49 am
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: NewbieRunner
Basics about the evoucher:

Number of eVouchers needed per segment:
- Upgrade a shorthaul segment = 1 eVoucher
- Upgrade a longhaul segment (Longhaul= LH400-799)
- From Economy Class (other than K, L, T) to Business Class = 2 eVouchers
- From Economy Class K, L, T to Business Class = 3 eVouchers
- From Economy Class (other than K, L, T) to Premium Economy Class = 1 eVoucher
- From Economy Class K, L, T to Premium Economy Class = 2 eVouchers
- From Premium Economy G, E to Business Class = 1 eVoucher
- From Premium Economy N to Business Class = 2 eVouchers
- From Business Class to First Class = 2 eVouchers (although the website says 3 eVouchers, it will be corrected in due course)

Upgrade awards may be booked online with LH, OS, LX, SN, LO and Discover, or you can call to upgrade.
Alternatively, you can book at the check-in counter. Not all airlines offer immediate upgrades at the airport.
Evouchers can be used on any ticketed PNR, even if the flight operates after the date of expiry of the evoucher.
Evouchers can be redeemed with all Star Alliance partners - depending on the destination, airline, travel class and booking class.
For a list of award regions go to https://www.miles-and-more.com/row/e...formation.html and scroll down to select Your worldwide flight destinations with Miles & More.


How long do eVouchers remain valid?
- All eVouchers are valid for 24 months.
- none of your eVouchers will expire until 31.03.2024. This also applies to eVouchers that were re-credited after the cancellation of a flight.

With an eVoucher, you travel one class higher [link to general eVoucher information]
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Miles & More eVoucher upgrade Questions [merged Q&A]

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Old Feb 13, 2023, 6:43 pm
  #1186  
 
Join Date: Feb 2023
Posts: 5
I have discovered the "Show booking classes" option on the Swiss website, so that question is now answered.
NewbieRunner likes this.
amateurpassanger is offline  
Old Feb 14, 2023, 12:01 pm
  #1187  
 
Join Date: May 2001
Location: Zurich / Europe / New York
Programs: LH, BA, AA
Posts: 1,313
Is the upgrade link up in the wiki not working? I tried simple Y to C Intra-EU and tried also C to F … always same message - technical problem occurred …
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Old Feb 14, 2023, 1:11 pm
  #1188  
 
Join Date: Dec 2017
Location: WAW
Programs: LH SEN *
Posts: 1,161
I find the link useless, you cannot upgrade from Premium Economy.
I'm booked on LX PE long haul in Jan 2024, called M&M and requested an upgrade for eVouchers from E and N to Business Class, but I ended up on the waiting list, so it's 11 months before both flights and instant upgrade is already not available.
The eVouchers I used were awarded in Dec 2021 because of my status requalification, so they are due to expire end of 2023. If the upgrade doesn't clear by then, I'm going to have a problem.
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Old Feb 15, 2023, 4:49 am
  #1189  
 
Join Date: Nov 2018
Location: BRU
Programs: LH HON**
Posts: 387
Originally Posted by LHSEN
Is the upgrade link up in the wiki not working? I tried simple Y to C Intra-EU and tried also C to F … always same message - technical problem occurred …
I don’t think it’s been working since a long time, at least not for me - always that same message no matter LH/LX nor travel class
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Old Feb 15, 2023, 6:46 am
  #1190  
Senior Moderator, Moderator: Community Buzz and Ambassador: Miles & More (Lufthansa, Austrian, Swiss, and other partners)
 
Join Date: Jun 2005
Location: 150km from MAN
Programs: LH SEN** HH Diamond
Posts: 29,520
I have removed the link from the wiki post. Does anyone know if it’s possible to upgrade on *A flights online?
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Old Feb 16, 2023, 3:02 am
  #1191  
 
Join Date: May 2001
Location: Zurich / Europe / New York
Programs: LH, BA, AA
Posts: 1,313
Originally Posted by SuperFlyBoy
As of Nov 2022, that is correct.

Not sure about current situation - you can call M&M and also update us here.
Can’t upgrade using e-voucher, but strangely offered to cash upgrade … the answer is no thank you.

Out of curiosity, why is it possible to do the upgrade at airport on date of departure? Should this be requested before or after check-in e.g. should I do online checkin before or should not and sort out the possibility to upgrade first at airport?
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Old Feb 16, 2023, 3:35 am
  #1192  
Moderator: Lufthansa Miles & More, India based airlines, India, External Miles & Points Resources
 
Join Date: Dec 2002
Location: MUC
Programs: LH SEN
Posts: 48,223
Originally Posted by LHSEN
Can’t upgrade using e-voucher, but strangely offered to cash upgrade … the answer is no thank you.

Out of curiosity, why is it possible to do the upgrade at airport on date of departure? Should this be requested before or after check-in e.g. should I do online checkin before or should not and sort out the possibility to upgrade first at airport?
The evoucher upgrade is shown if there is R/I/O inventory open. The cash upgrade follows a formula to upsell to the next open booking class, so it is easier. evouchers are best redeemed via WL using the callcenter anyway.

You can upgrade at anytime, checkin in advance doesn't change the chances.
oliver2002 is online now  
Old Feb 16, 2023, 4:17 am
  #1193  
FlyerTalk Evangelist
 
Join Date: Nov 2006
Location: Stoke on Trent, UK (MAN ), BUE, BKK, DBV
Programs: LH HON***,UA,BA.EK Gold,AV.
Posts: 11,697
Originally Posted by LHSEN
Can’t upgrade using e-voucher, but strangely offered to cash upgrade … the answer is no thank you.
?
They are prioritising cash, bids, Evouchers are the last to get confirmed……
chris63 is offline  
Old Feb 16, 2023, 4:18 am
  #1194  
FlyerTalk Evangelist
 
Join Date: Nov 2006
Location: Stoke on Trent, UK (MAN ), BUE, BKK, DBV
Programs: LH HON***,UA,BA.EK Gold,AV.
Posts: 11,697
Originally Posted by oliver2002
The evoucher upgrade is shown if there is R/I/O inventory open. The cash upgrade follows a formula to upsell to the next open booking class, so it is easier. evouchers are best redeemed via WL using the callcenter anyway.

You can upgrade at anytime, checkin in advance doesn't change the chances.
I & O are very rare items these days on longhaul
chris63 is offline  
Old Feb 16, 2023, 4:58 am
  #1195  
 
Join Date: May 2001
Location: Zurich / Europe / New York
Programs: LH, BA, AA
Posts: 1,313
They did not even check availability, all they said was, it’s a UA ticket, UA flight number even though it’s operated by LX, it can’t be done. So I wonder, how can it be done if you bid and pay cash with LX … it’s still a UA ticket.
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Old Feb 16, 2023, 5:09 am
  #1196  
FlyerTalk Evangelist
 
Join Date: Nov 2006
Location: Stoke on Trent, UK (MAN ), BUE, BKK, DBV
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Posts: 11,697
Originally Posted by LHSEN
They did not even check availability, all they said was, it’s a UA ticket, UA flight number even though it’s operated by LX, it can’t be done. So I wonder, how can it be done if you bid and pay cash with LX … it’s still a UA ticket.
Cash is King 💰 at LHG, trumps everything else……
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Old Feb 16, 2023, 7:17 am
  #1197  
 
Join Date: May 2001
Location: Zurich / Europe / New York
Programs: LH, BA, AA
Posts: 1,313
Therefore my conclusion is - telling me UA ticket and flights number is just an excuse.
chris63 likes this.
LHSEN is offline  
Old Feb 17, 2023, 4:33 am
  #1198  
Moderator: Lufthansa Miles & More, India based airlines, India, External Miles & Points Resources
 
Join Date: Dec 2002
Location: MUC
Programs: LH SEN
Posts: 48,223
Codeshare flight were never eligible for upgrades, its not possible technically.
oliver2002 is online now  
Old Feb 17, 2023, 11:44 am
  #1199  
 
Join Date: Feb 2019
Programs: *A Gold, ST - E+
Posts: 132
Originally Posted by chris63
They are prioritising cash, bids, Evouchers are the last to get confirmed……
I managed to upgrade a Swiss J to F using e-vouchers 3 months ahead of the flight, clearing instantly (called M&M, asked for availability to upgrade and it was confirmed right away)
miles_collector is offline  
Old Feb 17, 2023, 12:49 pm
  #1200  
 
Join Date: May 2001
Location: Zurich / Europe / New York
Programs: LH, BA, AA
Posts: 1,313
Originally Posted by miles_collector
I managed to upgrade a Swiss J to F using e-vouchers 3 months ahead of the flight, clearing instantly (called M&M, asked for availability to upgrade and it was confirmed right away)
apparently on codeshare it isn’t possible to use evoucher to upgrade.
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