The Harrahization of Vegas
Feb 25, 2007, 8:42 pm
#61
Join Date: Feb 2006
Location: Cockeysville, MD
Programs: Marriott Rewards Lifetime Titanium, Amex Plat, Hertz Gold 5*, National Exec, AA Plat
Posts: 9,470
I have to say that what I have seen in Vegas is nothing compared to how Harrahs treats table players in AC.
At Harrahs and Showboat, you can hardly get on a table game. I believe Harrahs only has 1 pit. They want you playing slots.
They haven't strong armed Ballys AC in making changes yet-and I hope it stays that way.
Caesars LV has treated me pretty well.
I play Pai Gow for a decent amount of $$ but its poorly rated.
I will be at Paris LV 3 days this week and report my experiences.
At Harrahs and Showboat, you can hardly get on a table game. I believe Harrahs only has 1 pit. They want you playing slots.
They haven't strong armed Ballys AC in making changes yet-and I hope it stays that way.
Caesars LV has treated me pretty well.
I play Pai Gow for a decent amount of $$ but its poorly rated.
I will be at Paris LV 3 days this week and report my experiences.
Feb 26, 2007, 11:22 am
#63
FlyerTalk Evangelist
Join Date: Aug 2001
Location: Finally back in Boston after escaping from New York
Posts: 13,644
Mike
Feb 26, 2007, 8:08 pm
#64
FlyerTalk Evangelist
Join Date: May 2000
Location: أمريكا
Posts: 26,765
Mar 4, 2007, 11:52 pm
#66
Join Date: May 2003
Location: RDU
Programs: TSA/INS/FBI Platinum (stopped last 12 of 13 int'l returns - the computer broke once)
Posts: 2,639
I thought the claims that Harrahs hates table game players were a bit overblown, until I recently found out that for the same craps play, Harrahs comps 10% of what the old Connection club used to. What Connection would have given you $50 in comps for, Total Rewards gives you about $5.
Totally unbelievable. Harrahs cleared out all of the good video poker machines at Caesards, and now finding out how they (don't) comp on the tables, I won't be returning to any of their properties. I hope this buyout goes through and they do something to restore the Caesars Entertainment properties. Both Total Rewards and the lousy customer service are have driven me and a lot of other people away.
Totally unbelievable. Harrahs cleared out all of the good video poker machines at Caesards, and now finding out how they (don't) comp on the tables, I won't be returning to any of their properties. I hope this buyout goes through and they do something to restore the Caesars Entertainment properties. Both Total Rewards and the lousy customer service are have driven me and a lot of other people away.
Mar 5, 2007, 10:16 am
#67
Join Date: Jan 2005
Programs: AA, UA, Choice, Harrahs
Posts: 92
tables
when harrahs purchased the RIO it was 65% tables 35% slots. within one year it was totally reversed and on most nights the high limit lounge sees no action at all
harrahs also rents out all the restaurant space making decent food comps hard to get
they are very generous with their room comps but would prefer that you play slots
harrahs also rents out all the restaurant space making decent food comps hard to get
they are very generous with their room comps but would prefer that you play slots
Mar 5, 2007, 11:44 am
#68
Join Date: Oct 2002
Location: Arizona
Programs: *wood Gold, Marriott Gold, DL Silver, Hilton Silver, F9 Ascent
Posts: 2,419
Taking the family to meet my folks in LV for their birthdays. Mom & dad have always been loyal to a particular casino host for the past 15+ years following him from the original Sands all over town and now to Harrah's. Dad thinks it's exciting that Rio is part of the mix because of their suites but he has never stayed nor played there. Mom is the slot player--6+ hours a day--so that's why they get all the offers. They couldn't swing two comped or casino rate rooms so they got one casino rate and the other at a slight discount for us. (Of course I would have rather stayed at the Westin 
)
Anyway dad was lamenting that the operator on the phone was not as "on the ball" as their casino host (in the hospital) because she kept spouting stuff about new policies.
)Anyway dad was lamenting that the operator on the phone was not as "on the ball" as their casino host (in the hospital) because she kept spouting stuff about new policies.
Mar 5, 2007, 12:30 pm
#69
Join Date: Jun 2006
Location: Lahaina, Hawai'i
Programs: HA Pua. Platinum WP, PR, QF, UA, AA, DL, NW Prince Preferred
Posts: 4,786
jonesing:
Pay no attention to the original booking rate you received from some unknown telephone operator: it is entirely immaterial. Shortly prior to ending your stay, after your play is completed, see your friendly casino host to have your rates changed to comp or casino rate.
Pay no attention to the original booking rate you received from some unknown telephone operator: it is entirely immaterial. Shortly prior to ending your stay, after your play is completed, see your friendly casino host to have your rates changed to comp or casino rate.