Mess in AMS today - April 2022 onwards
Jul 8, 2022, 4:20 am
#1576
FlyerTalk Evangelist
Join Date: Mar 2008
Location: Netherlands
Programs: KL Platinum; A3 Gold
Posts: 28,730
Not just KL. My LX flight out of AMS, that was scheduled for next week, got cancelled yesterday. They refuse to re-book onto KLM, and in fact not even onto *A partners. They rather have me fly LH-group and spend an extra night at FRA or MUC (No hotel provided - even though I'm in paid business).
I had an LX flight in November cancelled this week. The system automatically rebooked me on the same flights 24 hours later but left the Singapore Airlines flight to Australia untouched, so I rang in. It took 2 calls (the first dropped after 22m 49s) and almost an hour in total to get that simple change made.
There was initially talk about rerouting me on Lufthansa (which I shot down...LH P earns nothing in A3!) and the first guy initially seemed to think I would need to spend 2 days in SIN waiting for the next available flight so maybe it was just as well that he dropped the call...
Jul 8, 2022, 4:32 am
#1578
Suspended
Join Date: Jan 2014
Posts: 2,685
Privium is not tied to a boarding pass, right? Or do they pull your info from some system I am unaware of? You would have exited Schengen and then re-entered in the transit area.
Anyway, sounds absolutely horrible. I was planning on showing up 1 hour before my flight on Monday. Might have to reconsider.
Anyway, sounds absolutely horrible. I was planning on showing up 1 hour before my flight on Monday. Might have to reconsider.
Jul 8, 2022, 4:42 am
#1579
Join Date: Jan 2022
Location: VLC
Programs: FB Plat (Y3), All Accor Gold (Y2)
Posts: 641
It's not. As long as you have a valid boarding pass, you're free to cross schengen/non-schengen as often as you'd like. And there also won't be any queues at all as it's the iris scanner. So going dep 3 -> NS -> S would probably have been a lot faster than dep 1/2 -> S.
Jul 8, 2022, 4:49 am
#1580
Join Date: Jul 2015
Location: HAG
Programs: Der 5* FTL
Posts: 8,051
You'd have to pass passport control twice but with Privium that's a breeze.
Alternatively I would suggest Privium pax look at Privium gates in Departures 1 as described in wiki. I have used it last Sunday to good results. Since Privium gates were only gates open that side, no mixing with non-Privum priority pax.
However I wonder if the SP zone gate is closed, would Dep1 gates be closed as well. Someone please check if you fly today evening?
That's blatant breaking the regulation on several posts.
Alternatively I would suggest Privium pax look at Privium gates in Departures 1 as described in wiki. I have used it last Sunday to good results. Since Privium gates were only gates open that side, no mixing with non-Privum priority pax.
However I wonder if the SP zone gate is closed, would Dep1 gates be closed as well. Someone please check if you fly today evening?
Not just KL. My LX flight out of AMS, that was scheduled for next week, got cancelled yesterday. They refuse to re-book onto KLM, and in fact not even onto *A partners. They rather have me fly LH-group and spend an extra night at FRA or MUC (No hotel provided - even though I'm in paid business). Its going to be extremely tricky to rebook this to something somewhat decent (Without booking myself and eating a 500+ Euro increase in fares). Needless to say my satisfaction with LH and how they handle this compared to KL has dropped to zero.
Jul 8, 2022, 6:14 am
#1582
Join Date: Jul 2009
Location: mostly not far from AMS, otherwise NUE
Programs: FB Silver, Hilton Diamond
Posts: 2,381
Jul 8, 2022, 6:31 am
#1583
Join Date: Dec 2010
Location: MAD
Programs: FB Plat
Posts: 250
Jul 8, 2022, 7:28 am
#1584
Join Date: Jul 2014
Location: Netherlands
Programs: Flying Blue Platinum for Life, AccorLiveLimitless Platinum, Qatar Airways Gold
Posts: 365
Voor alle reizigers binnen het Priority wachtgebied is de wachttijd gelijk.
To close it off on a positive note they tell you that your still always quicker through security than regular travellers.
Jul 8, 2022, 7:29 am
#1585
Join Date: Jul 2015
Location: HAG
Programs: Der 5* FTL
Posts: 8,051
Jul 8, 2022, 7:33 am
#1586
FlyerTalk Evangelist
Join Date: Oct 2000
Posts: 14,352
Johan
Jul 8, 2022, 10:52 am
#1587
Join Date: May 2009
Posts: 767
What time of day was this? Thanks for the photos.
In total 42 minutes from starting downstairs (line to confirm priority eligibility, behind the SP zone) to clearing security.
I understand why they are refusing companions who don't have priority. These are truly exceptional volumes of people with priority, and too few security points to clear them.
I understand why they are refusing companions who don't have priority. These are truly exceptional volumes of people with priority, and too few security points to clear them.
Jul 8, 2022, 12:11 pm
#1589
FlyerTalk Evangelist
Join Date: Oct 2000
Posts: 14,352
Funniest thing I've seen in a very long time! Cough up €260 to live life in the fast lane, but we'll deny you access and put you in the slow lane with everybody else. Value proposition of the century!
Last edited by johan rebel; Jul 8, 2022 at 4:17 pm Reason: Typo
Jul 8, 2022, 12:25 pm
#1590
Join Date: May 2021
Programs: Flying Blue Gold, BA Bronze, Ex-skywards Platnium
Posts: 646