Last edit by: AlwaysAisle
JR Trains:
The standard rule for ticket change, cancellation, and refund is that all those has to be done before the departure time of the train where ticket has been reserved. However, JR ticket offices are currently experiencing long line of people trying to cancel or change there tickets.
JR has announced that for trains tickets affected by typhoon no. 19 cancellation (refund) and change can be made even after the departure time of the train has passed.
NRT:
Airport authority is in talk with airlines so that Saturday, 12th NRT will not accept any arriving flights. Last month during Typhoon no. 15 about 170,000 passengers were stuck at NRT because post typhoon weather condition allowed normal takeoff/landing at the airport but all public transport remained shut down to close for a day. Passengers had not way to get out of NRT. NRT airport authority is trying to avoid the same situation as last month.
Food and Supplies:
Most department stores and super markets in Tokyo area have announced that their stores will be closed on Saturday 12th. Seven Eleven has said that about 1000 of their stores will be closed on Saturday 12th. Other convenience stores have said the decision will be up to individual store, and expected that many stores will be closed. If you have not stocked food for Saturday and Sunday morning by now then....
Toshima Ward:
Issued Special Warning (特別警戒) asking residents to seek shelter.
Itabashi Ward:
Suggesting residents to take shelter.
Setagaya Ward, Tokyo:
Heavy rain warning. Possible flooding and mudslide.
Heavy rain warning. Possible flooding and mudslide.
ANA:
Cancelled all flights out of HND on Saturday, 12th , and cancelled all flights out of NRT on Sunday, 13th.
Free Wi-Fi:
Cell phone companies are providing free Wi-Fi during Typhoon on. 19 at Tokyo, Kanagawa, Saitama, Chiba, Tochigi, Gunma, Ibaraki, Shizuoka, Nagano, Yamanashi, Niigata, Fukushima, and Miyagi prefectures. This free Wi-Fi will appears as "00000JAPAN".
Cell phone companies are providing free Wi-Fi during Typhoon on. 19 at Tokyo, Kanagawa, Saitama, Chiba, Tochigi, Gunma, Ibaraki, Shizuoka, Nagano, Yamanashi, Niigata, Fukushima, and Miyagi prefectures. This free Wi-Fi will appears as "00000JAPAN".
Iwaki City, Fukushima:
City has issued evacuation directive to all 340000 residents of the city.
City has issued evacuation directive to all 340000 residents of the city.
JAL:
All flights out of NRT is cancelled for Sunday, 13th.
All flights out of NRT is cancelled for Sunday, 13th.
Typhoon Hagibis
#46
FlyerTalk Evangelist



Join Date: Jul 2004
Location: London
Posts: 19,078
To help squash this fantasy of an ANA ideal I’ll recount the only time I took ANA business flights (paid). Just before returning to London I had had kidney stones and was given some heat sensitive pain medication to help with getting back to the U.K. All I needed was assistance in keeping them cool (cabins can be very warm). Nope! ANA were not interested at all. Thankfully there was an Eastern European cabin crew on board, like a minnow darting around the big fish. He discretely got involved and rigged up a cup and ice solution for me. I’m still thankful to him personally, but I feel I have a much clearer view of what ANA actually is after that experience, which has been helpful (in its own way).
#47

Join Date: Feb 2002
Location: DUB/ORD/SIN/PVG
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Looking at the edges of the storm system here now 500km West in Fukuoka (pitch black clouds and wind is picking up) I can only imagine how grim things are going to get on the East Coast. Stay safe.
#48




Join Date: Feb 2013
Location: Bay Area, peninsula! (SFO)
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I live at Boston and winter snow disruption is annual event and every time local news will have passengers stuck not able to leave Boston because all the flights for next few days are totally booked solid because of mass cancellation by a storm. When hurricane hit it is usual occurrence that tourists on Caribbean islands are stuck for few days not able to get back home because there simply no flight available with open seats.
If you read FlyerTalk post then you will see that today it is common practice by US airlines that airlines will not waive non-refundable or non-changeable restriction if a medical condition prevented from taking flights (even with a doctor's note) or there was a death of immediate family (even with a death certificate). When you bought a ticket, condition is there and there is a travel insurance to provide monetary compensation in case of irregular events.
I do understand situation is frustrating, I have been flying internationally for more than few decades (show my age
), and especially with internet today we will hear other people's story which sounds like they were treated better. But often the reality is other side always look greener, but...
#49

Join Date: Oct 2016
Posts: 295
I will not put such pretty picture about US airlines. It is true that when weather condition is developing, such as hurricanes and storms, airlines in the U.S. will issue weather advisory and regardless of a flight is cancelled or not if your flight is on a date mentioned on an advisory and travel through an airport which is mentioned on an advisory then airline will allow you to change your flights without penalty. However, those cases airlines will rebook you on their own flights only, airlines will not rebook you on another airlines with different routing.
Point is, US airlines definitely can make things work during IRROPS.
#50
Original Poster


Join Date: Feb 2019
Location: Kanagawa
Programs: JAL Global Club, ANA Super Flyers
Posts: 563
Anyone know if HND has had any issue with flooding? Just wondering if rain and storm surge could cause issues like we saw at KIX. Have a friend scheduled to go NRT to Moscow on Sundau morning.
Any value is staying in Narita tomorrow night, assuming one can get there.
Do they also suspend the Narita Express? Guess he could try to go early tomorrow.
Any value is staying in Narita tomorrow night, assuming one can get there.
Do they also suspend the Narita Express? Guess he could try to go early tomorrow.
#51




Join Date: Feb 2013
Location: Bay Area, peninsula! (SFO)
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Posts: 3,652
Anyone know if HND has had any issue with flooding? Just wondering if rain and storm surge could cause issues like we saw at KIX. Have a friend scheduled to go NRT to Moscow on Sundau morning.
Any value is staying in Narita tomorrow night, assuming one can get there.
Do they also suspend the Narita Express? Guess he could try to go early tomorrow.
Any value is staying in Narita tomorrow night, assuming one can get there.
Do they also suspend the Narita Express? Guess he could try to go early tomorrow.
#52
FlyerTalk Evangelist



Join Date: Jul 2004
Location: London
Posts: 19,078
The forecast for Saturday looks grim in Tokyo, and particularly so for farmers in Chiba (still reeling from last month’s assault by Typhoon Faxai).
https://www.japantimes.co.jp/news/20.../#.XaDF7S_TWhA
“ In a rather unusual step, major chain Ito Yokado said it will close 124 outlets in Tokyo, Kanagawa, Chiba, Saitama, Ibaraki, Gifu, Shizuoka and Aichi prefectures throughout Saturday. Department store Isetan Mitsukoshi Holdings announced the same day that its Shinjuku, Ginza and Ebisu stores in Tokyo will close on Saturday as well.
Theme parks are no exception either. Tokyo Disneyland and Tokyo DisneySea will close on Saturday for the first time since the Great East Japan Earthquake struck in 2011, operator Oriental Land Co. said. Universal Studios Japan said its Osaka facility will do the same.”
I understand that the venerable Ameya Yokochou shopping area in Ueno will temporarily close as a precaution and that it’s the only time it has done so in response to a weather threat for at least 70 years.
—-
In contrast, a typhoon that was predicted to hit Tokyo hard back in October 2002 did not provoke these levels of cautionary measures. I missed the worst of it safely ensconced within the Makuhari Messe in Chiba (the now Emperor was there too). It turned out that that typhoon wasn’t as bad as predicted, but even so, nobody was particularly anxious before it arrived.
That particular typhoon is covered in the “making of” documentary that accompanies the Lost In Translation movie.
https://www.japantimes.co.jp/news/20.../#.XaDF7S_TWhA
“ In a rather unusual step, major chain Ito Yokado said it will close 124 outlets in Tokyo, Kanagawa, Chiba, Saitama, Ibaraki, Gifu, Shizuoka and Aichi prefectures throughout Saturday. Department store Isetan Mitsukoshi Holdings announced the same day that its Shinjuku, Ginza and Ebisu stores in Tokyo will close on Saturday as well.
Theme parks are no exception either. Tokyo Disneyland and Tokyo DisneySea will close on Saturday for the first time since the Great East Japan Earthquake struck in 2011, operator Oriental Land Co. said. Universal Studios Japan said its Osaka facility will do the same.”
I understand that the venerable Ameya Yokochou shopping area in Ueno will temporarily close as a precaution and that it’s the only time it has done so in response to a weather threat for at least 70 years.
—-
In contrast, a typhoon that was predicted to hit Tokyo hard back in October 2002 did not provoke these levels of cautionary measures. I missed the worst of it safely ensconced within the Makuhari Messe in Chiba (the now Emperor was there too). It turned out that that typhoon wasn’t as bad as predicted, but even so, nobody was particularly anxious before it arrived.
That particular typhoon is covered in the “making of” documentary that accompanies the Lost In Translation movie.
Last edited by LapLap; Oct 11, 2019 at 12:30 pm
#53
FlyerTalk Evangelist




Join Date: Jul 2011
Location: Tokyo
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Quite hilarious to observe non Jaoanese people shopping this morning at Seijo Ishi, what are the changes that someone will eat 5 packs of psrma ham before the shops reopen tomorrow? Let's just buy everything we can carry that contains calories and don't require heating. I really had to restrain myself not to burst out laughing.
Maybe all of the 7--11 truck racing around the streets right now should hint that we are not facing food shortages....
Maybe all of the 7--11 truck racing around the streets right now should hint that we are not facing food shortages....
#54




Join Date: Jun 2011
Location: CGN
Programs: A* Gold and some others
Posts: 270
Greetings from Narita, T1
Hi there, we are currently sitting in NRT T1. Since we have an award J ticket for tomorrows flight to SIN via BKK with TG 641 departing at 10:50.
We do not know, if we are on the waiting list and if so, we do not have high hopes to get to BKK anytime before Hagibis hits the area. Hotels in the area are fully booked. Train and bus transport to the airport will end with the last NEX leaving Tokyo Station at 11:03 am.
Since this is our first disruption and might be our first sleep-over at an airport: Any hints, tips, ideas?
We do not know, if we are on the waiting list and if so, we do not have high hopes to get to BKK anytime before Hagibis hits the area. Hotels in the area are fully booked. Train and bus transport to the airport will end with the last NEX leaving Tokyo Station at 11:03 am.
Since this is our first disruption and might be our first sleep-over at an airport: Any hints, tips, ideas?
#55
FlyerTalk Evangelist




Join Date: Jul 2011
Location: Tokyo
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Hi there, we are currently sitting in NRT T1. Since we have an award J ticket for tomorrows flight to SIN via BKK with TG 641 departing at 10:50.
We do not know, if we are on the waiting list and if so, we do not have high hopes to get to BKK anytime before Hagibis hits the area. Hotels in the area are fully booked. Train and bus transport to the airport will end with the last NEX leaving Tokyo Station at 11:03 am.
Since this is our first disruption and might be our first sleep-over at an airport: Any hints, tips, ideas?
We do not know, if we are on the waiting list and if so, we do not have high hopes to get to BKK anytime before Hagibis hits the area. Hotels in the area are fully booked. Train and bus transport to the airport will end with the last NEX leaving Tokyo Station at 11:03 am.
Since this is our first disruption and might be our first sleep-over at an airport: Any hints, tips, ideas?
Current outlook is that the Kanto region should be clear of the Typhoon during the night, there is good reason to assume that the inbound flight from Bangkok will operate and land Sunday morning.
Might be tricky for a lot of customers to get to the airport though. Which should work to your advantage if you are indeed on the wairlist.
#57




Join Date: Jun 2011
Location: CGN
Programs: A* Gold and some others
Posts: 270
Ours for tomorrow morning is not cancelled yet, so let's hope for the best.
Had a short power outage already in T1, so the typhoon is getting nearer.
Is anyone here as well?
#58
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Join Date: Jul 2011
Location: Tokyo
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Just found out, that we were not on the stand-by. Which doesn't matter now, since the flight is overbooked as the afternoon flight was cancelled. These people will have priority.
Ours for tomorrow morning is not cancelled yet, so let's hope for the best.
Had a short power outage already in T1, so the typhoon is getting nearer.
Is anyone here as well?
Ours for tomorrow morning is not cancelled yet, so let's hope for the best.
Had a short power outage already in T1, so the typhoon is getting nearer.
Is anyone here as well?
#59
FlyerTalk Evangelist




Join Date: Jul 2011
Location: Tokyo
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Sitting here on the 14th floor looking my Tokyo view, so far no weather that would have required a single train or flight cancellation. While I am sure it will come, the complete shut down of domestic flights today from Haneda has clearly been absurd.
#60


Join Date: Oct 2015
Location: Pacific Wonderland
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Compensation is very unlikely for weather events.



