Last edit by: Tokyoite
Corona related JAL announcements page link.
https://www.jal.co.jp/jp/en/info/2020/other/200228/
Just to kick start a wiki, with answers to frequent questions.A: Yes. written here (link) A. Definitely, within the lounge access rules of course. written here (link)
https://www.jal.co.jp/jp/en/info/2020/other/200228/
Just to kick start a wiki, with answers to frequent questions.
1. We're flying HND-NGO-HNL. NGO-HNL is booked in business class, but HND-NGO is in economy. Will we still get the baggage allowance as if we're flying business class the whole way?
2. We're flying HND-NGO-HNL. Will we have lounge access in HND?
[JAL NEWBIE LOUNGE] Ask Your Questions Here (flame free)
#2926
Join Date: Dec 2017
Programs: Cathay, JGC
Posts: 72
You will get the FOP based on the factor 1.5 for an Asian region JAL flight and the 400 boarding FOP for a JAL flight. No need to do anything, and it does not matter what is printed on the boarding pass, as long as your ticket is booked as the JL flight.
Most often it would say "Sold as JL7093" on the boarding pass, but not always.
Most often it would say "Sold as JL7093" on the boarding pass, but not always.
#2927
Join Date: Oct 2008
Location: Singapore
Programs: BAEC Gold, Hh Gold, NH*G, SPGP, SQ-CC
Posts: 1,381
Dear All
Can't seem to get this answered, the checked in agent in SIN couldn't advise too
JAl's website shows that their own sapphire member gets an extra bag of 23kg, do OneWorld Sapphires get it to?
The standard allowance is 2x23kg
So do Oneworld Sapphires get 3x23kg for HND-SIN in Y?
Thanks
Can't seem to get this answered, the checked in agent in SIN couldn't advise too
JAl's website shows that their own sapphire member gets an extra bag of 23kg, do OneWorld Sapphires get it to?
The standard allowance is 2x23kg
So do Oneworld Sapphires get 3x23kg for HND-SIN in Y?
Thanks
Thanks, leaving on tuesday
#2928
Join Date: Feb 2013
Location: New York City
Programs: JGC
Posts: 445
The oneworld website seems to indicate "yes". But maybe you should call JAL to be sure. https://www.jal.co.jp/en/information/branch/sr/sg/
#2929
FlyerTalk Evangelist
Join Date: Jul 2011
Location: Tokyo
Programs: JAL Metal Card (OWE), SAS Eurobonus Gold (*G), Marriott Titanium (LTP), Tokyu Hotels Platinum
Posts: 21,166
#2930
Join Date: Feb 2013
Location: New York City
Programs: JGC
Posts: 445
Domestic F Lounge access policy
I booked a mileage run consisting of three flights. ITM-CTS-HND-ITM.
- The first two flights are on the same ticket and they’re in Economy (JAL Explorer Pass - will try to upgrade to Class J / First Class at check in if I get lucky)
- The last flight, HND-ITM will be in domestic F.
#2931
FlyerTalk Evangelist
Join Date: Jul 2011
Location: Tokyo
Programs: JAL Metal Card (OWE), SAS Eurobonus Gold (*G), Marriott Titanium (LTP), Tokyu Hotels Platinum
Posts: 21,166
I booked a mileage run consisting of three flights. ITM-CTS-HND-ITM.
- The first two flights are on the same ticket and they’re in Economy (JAL Explorer Pass - will try to upgrade to Class J / First Class at check in if I get lucky)
- The last flight, HND-ITM will be in domestic F.
#2932
Join Date: Feb 2013
Location: New York City
Programs: JGC
Posts: 445
"First class domestic passengers departing from this airport on the day. Or passengers connecting to a same-day JAL flight with a first class reservation."
On the Japanese version of the page the text reads "JAL国内線ファーストクラスにて当日当該空港よりご出発または同クラスに当日お乗り次のお客さ ま" where I can only assume the "同クラス(same class)" means "国内線ファーストクラス" in the previous paragraph.
This is separately followed by the rules for passengers connecting to/from international first class. Maybe I should call them to ask...
#2933
FlyerTalk Evangelist
Join Date: Jul 2011
Location: Tokyo
Programs: JAL Metal Card (OWE), SAS Eurobonus Gold (*G), Marriott Titanium (LTP), Tokyu Hotels Platinum
Posts: 21,166
The page is confusing...https://www.jal.co.jp/en/dom/service...k/diamond.html
"First class domestic passengers departing from this airport on the day. Or passengers connecting to a same-day JAL flight with a first class reservation."
On the Japanese version of the page the text reads "JAL国内線ファーストクラスにて当日当該空港よりご出発または同クラスに当日お乗り次のお客さ ま" where I can only assume the "同クラス(same class)" means "国内線ファーストクラス" in the previous paragraph.
This is separately followed by the rules for passengers connecting to/from international first class. Maybe I should call them to ask...
"First class domestic passengers departing from this airport on the day. Or passengers connecting to a same-day JAL flight with a first class reservation."
On the Japanese version of the page the text reads "JAL国内線ファーストクラスにて当日当該空港よりご出発または同クラスに当日お乗り次のお客さ ま" where I can only assume the "同クラス(same class)" means "国内線ファーストクラス" in the previous paragraph.
This is separately followed by the rules for passengers connecting to/from international first class. Maybe I should call them to ask...
Not sure about ITM, if they will allow lounge access, as you are strictly speaking connecting to a same day Y flight in CTS. At least as the booking stands right now. Do tell us how it went.
#2934
Join Date: Feb 2013
Location: New York City
Programs: JGC
Posts: 445
You are right, they are talking about a connection domestic. So that should probably put CTS in scope. As JAL checks through across tickets, I would guess that it does not matter for lounge access either.
Not sure about ITM, if they will allow lounge access, as you are strictly speaking connecting to a same day Y flight in CTS. At least as the booking stands right now. Do tell us how it went.
Not sure about ITM, if they will allow lounge access, as you are strictly speaking connecting to a same day Y flight in CTS. At least as the booking stands right now. Do tell us how it went.
#2935
Join Date: Feb 2013
Location: New York City
Programs: JGC
Posts: 445
Another related question; my international flights into Japan are from JFK-NRT (business class) and then NRT-ITM (economy) but they are on separate tickets. Will I be able to use the JL business lounge in NRT even though my connecting flight is not on the same ticket?
#2936
FlyerTalk Evangelist
Join Date: Jul 2011
Location: Tokyo
Programs: JAL Metal Card (OWE), SAS Eurobonus Gold (*G), Marriott Titanium (LTP), Tokyu Hotels Platinum
Posts: 21,166
The international business class lounge is a no go due to the arrivals flow for international passengers. You would need a departing international J ticket for that
#2938
Join Date: May 2016
Location: STL
Programs: DL Silver, HHonors Diamond, Hyatt Discoverist, IHG Plat Elite, Marriott Gold Elite
Posts: 24
Anyone ever used the ottoman in F Sky Suites to have two people dine together? My wife and I are in 2 A and K (across the plane from each other). Just wondering if it was comfortable at all. Thanks!
#2939
FlyerTalk Evangelist
Join Date: Jul 2011
Location: Tokyo
Programs: JAL Metal Card (OWE), SAS Eurobonus Gold (*G), Marriott Titanium (LTP), Tokyu Hotels Platinum
Posts: 21,166
#2940
Join Date: May 2019
Programs: JMB
Posts: 1
Hey Flyer Talk JAL flyers,
Every year I take the family to Japan to see family. Usually, we have enough Marriott points to transfer over and get our tickets booked as international award reservations however, our trip this year requires us to be really flexible in our plans, and the chance that we may need to cancel our award reservation is quite high.
I have checked JAL's site and I just want to make sure I am interpreting it correctly. Is it true that as long as I cancel our reservation at least 2 days before our departure date, we will receive a refund of all our miles, fuel surcharges and taxes, less the cancellation fee of approx 3000yen per ticket?
Every year I take the family to Japan to see family. Usually, we have enough Marriott points to transfer over and get our tickets booked as international award reservations however, our trip this year requires us to be really flexible in our plans, and the chance that we may need to cancel our award reservation is quite high.
I have checked JAL's site and I just want to make sure I am interpreting it correctly. Is it true that as long as I cancel our reservation at least 2 days before our departure date, we will receive a refund of all our miles, fuel surcharges and taxes, less the cancellation fee of approx 3000yen per ticket?