Last edit by: Tokyoite
Corona related JAL announcements page link.
https://www.jal.co.jp/jp/en/info/2020/other/200228/
Just to kick start a wiki, with answers to frequent questions.A: Yes. written here (link) A. Definitely, within the lounge access rules of course. written here (link)
https://www.jal.co.jp/jp/en/info/2020/other/200228/
Just to kick start a wiki, with answers to frequent questions.
1. We're flying HND-NGO-HNL. NGO-HNL is booked in business class, but HND-NGO is in economy. Will we still get the baggage allowance as if we're flying business class the whole way?
2. We're flying HND-NGO-HNL. Will we have lounge access in HND?
[JAL NEWBIE LOUNGE] Ask Your Questions Here (flame free)
#2851
FlyerTalk Evangelist
Join Date: Jul 2011
Location: Tokyo
Programs: JAL Metal Card (OWE), SAS Eurobonus Gold (*G), Marriott Titanium (LTP), Tokyu Hotels Platinum
Posts: 21,169
Hello
We are on a disrupted finternational flight today (aircraft swapped to domestic 772). JAL proactively handed out blue postcards to claim for coupons or miles. Since we are not members of JMB, we will claim the coupons.
Each member of the group will receive coupons. Does anyone know if these coupons can be combined together when using them. For example, if we buy a flight and redeem the coupon, can we use more than one coupon? If so, they will be quite useful. If we can only use them one by one (or only by the named person) then they will be less useful since the individual coupon amount is quite trivial.
Many thanks.
We are on a disrupted finternational flight today (aircraft swapped to domestic 772). JAL proactively handed out blue postcards to claim for coupons or miles. Since we are not members of JMB, we will claim the coupons.
Each member of the group will receive coupons. Does anyone know if these coupons can be combined together when using them. For example, if we buy a flight and redeem the coupon, can we use more than one coupon? If so, they will be quite useful. If we can only use them one by one (or only by the named person) then they will be less useful since the individual coupon amount is quite trivial.
Many thanks.
#2852
Join Date: Feb 2015
Posts: 93
How does lounge access work on JAL on split class flights on the same itinerary? I'll be arriving on an international flight in business and then have a connecting domestic flight in economy, will I be able to use the HND lounges even tho the departing flight is economy?
I have a choice of 2 flights for the second leg, either 90 mins or 3 hours after arriving, is 90 mins enough time to clear security etc or would it be rushed (ignoring lounge on the 90 min one)?
I have a choice of 2 flights for the second leg, either 90 mins or 3 hours after arriving, is 90 mins enough time to clear security etc or would it be rushed (ignoring lounge on the 90 min one)?
#2853
Ambassador: Japan Airlines
Original Poster
Join Date: Mar 2008
Location: LAX
Programs: JAL Mileage Bank, JMB Diamond, oneworld Emerald, Bonvoy Platinum
Posts: 16,398
How does lounge access work on JAL on split class flights on the same itinerary? I'll be arriving on an international flight in business and then have a connecting domestic flight in economy, will I be able to use the HND lounges even tho the departing flight is economy?
I have a choice of 2 flights for the second leg, either 90 mins or 3 hours after arriving, is 90 mins enough time to clear security etc or would it be rushed (ignoring lounge on the 90 min one)?
I have a choice of 2 flights for the second leg, either 90 mins or 3 hours after arriving, is 90 mins enough time to clear security etc or would it be rushed (ignoring lounge on the 90 min one)?
MCT info is here: https://www.jal.co.jp/en/dom/boarding/onto/
90 min should be enough assuming no airport change
#2854
Join Date: Aug 2018
Programs: All
Posts: 21
Bose headphones in F
Hi. Flying JAL on Thursday. Wondering if I can use the JAL supplied Bose headphones to plug into in my iPad to avoid bringing my own Bose QC35s? I saw they are two prong but wondering if they have an adapter or can otherwise be used with an iPad?
#2855
Join Date: Oct 2017
Programs: Hilton Diamond, Hyatt globalist, Marriott Gold
Posts: 142
I have a domestic ticket from FUK-HND on Japan explorer pass, if I want to request upgrade to first class at FUK when checking in, how early should I go to the airport and wait in line before the flight??
Thank you
Thank you
#2856
FlyerTalk Evangelist
Join Date: Jul 2011
Location: Tokyo
Programs: JAL Metal Card (OWE), SAS Eurobonus Gold (*G), Marriott Titanium (LTP), Tokyu Hotels Platinum
Posts: 21,169
The airport is really close, so you can always pop out very early, check in, and pop back to the city should a seat be available.
#2857
Join Date: Nov 2002
Location: Japan
Programs: NH Diamond, JL JGC Diamond, BA Gold Guest List(Gold for life), CX Diamond
Posts: 1,580
Difficult to say. I would check the evening before if any F seats are available for sale, if not don't come early. This is the most likely situation.
The airport is really close, so you can always pop out very early, check in, and pop back to the city should a seat be available.
The airport is really close, so you can always pop out very early, check in, and pop back to the city should a seat be available.
Stand by list priority is based on oneworld status, not JAL status. So Oneworld emerald has the highest priority for stand by (category S).
#2858
Join Date: Oct 2017
Programs: Hilton Diamond, Hyatt globalist, Marriott Gold
Posts: 142
Difficult to say. I would check the evening before if any F seats are available for sale, if not don't come early. This is the most likely situation.
The airport is really close, so you can always pop out very early, check in, and pop back to the city should a seat be available.
The airport is really close, so you can always pop out very early, check in, and pop back to the city should a seat be available.
What do you mean by "very early"? Am I allowed to check in more than 3 hours before the flight?
#2859
FlyerTalk Evangelist
Join Date: Jul 2011
Location: Tokyo
Programs: JAL Metal Card (OWE), SAS Eurobonus Gold (*G), Marriott Titanium (LTP), Tokyu Hotels Platinum
Posts: 21,169
#2860
Join Date: Dec 2017
Location: SFO/YYZ
Programs: AC 25K, AS MVP Gold, BA Bronze, UA Silver, Marriott Titanium, Hilton Diamond, Hyatt Globalist
Posts: 2,470
Is there a way around JAL's seat blocking? I'm booked on JL32 and EF is showing most of the window seats are not taken and not even blocked, but none can be selected using the JAL website.
#2861
Ambassador: Japan Airlines
Original Poster
Join Date: Mar 2008
Location: LAX
Programs: JAL Mileage Bank, JMB Diamond, oneworld Emerald, Bonvoy Platinum
Posts: 16,398
#2862
Join Date: Jun 2008
Location: NYC
Programs: JGC Diamond, OW Emerald, Amtrak Select Plus,Hotels.com Gold
Posts: 249
Regarding upgrading to F... Be aware these things usually go fast, because there's like 3 to 6 F seats in each domestic plane (from what I've experienced). I took 4 domestic RT and was only able to upgrade to F twice. I had a bit better luck with upgrading to J.
Last edited by NYCBunny; Apr 8, 2019 at 7:32 am Reason: updating
#2863
FlyerTalk Evangelist
Join Date: Jul 2011
Location: Tokyo
Programs: JAL Metal Card (OWE), SAS Eurobonus Gold (*G), Marriott Titanium (LTP), Tokyu Hotels Platinum
Posts: 21,169
14 F seats on the 777-200 and 5 on the 767-300
#2864
Join Date: Feb 2018
Location: BOS
Programs: JMB, AMC
Posts: 178
First time I've run into this on the online reservation page
The schedule of your reserved flight has been changed. However, reservation details cannot be displayed due to the following reasons:
• Reservation includes an upgrade
• Connecting flight must be changed due to a flight time change
• Flight route or seat class has changed
I have an upgrade ticket which got a flight time change, so it's obvious why I'm seeing this, but...
I probably won't need to, but question is if I do need to make a change to something I've selected online (ie: seat change, meal reservation, etc) do I need to call JAL?
I have a reservation number and status says 'Ticketed' so there's no issue with the booking itself I assume.
These blocked seats can be assigned at the airport on the day of the flight if they're still open, correct?
The schedule of your reserved flight has been changed. However, reservation details cannot be displayed due to the following reasons:
• Reservation includes an upgrade
• Connecting flight must be changed due to a flight time change
• Flight route or seat class has changed
I have an upgrade ticket which got a flight time change, so it's obvious why I'm seeing this, but...
I probably won't need to, but question is if I do need to make a change to something I've selected online (ie: seat change, meal reservation, etc) do I need to call JAL?
I have a reservation number and status says 'Ticketed' so there's no issue with the booking itself I assume.
These blocked seats can be assigned at the airport on the day of the flight if they're still open, correct?
#2865
FlyerTalk Evangelist
Join Date: Jul 2011
Location: Tokyo
Programs: JAL Metal Card (OWE), SAS Eurobonus Gold (*G), Marriott Titanium (LTP), Tokyu Hotels Platinum
Posts: 21,169
First time I've run into this on the online reservation page
The schedule of your reserved flight has been changed. However, reservation details cannot be displayed due to the following reasons:
• Reservation includes an upgrade
• Connecting flight must be changed due to a flight time change
• Flight route or seat class has changed
I have an upgrade ticket which got a flight time change, so it's obvious why I'm seeing this, but...
I probably won't need to, but question is if I do need to make a change to something I've selected online (ie: seat change, meal reservation, etc) do I need to call JAL?
I have a reservation number and status says 'Ticketed' so there's no issue with the booking itself I assume.
These blocked seats can be assigned at the airport on the day of the flight if they're still open, correct?
The schedule of your reserved flight has been changed. However, reservation details cannot be displayed due to the following reasons:
• Reservation includes an upgrade
• Connecting flight must be changed due to a flight time change
• Flight route or seat class has changed
I have an upgrade ticket which got a flight time change, so it's obvious why I'm seeing this, but...
I probably won't need to, but question is if I do need to make a change to something I've selected online (ie: seat change, meal reservation, etc) do I need to call JAL?
I have a reservation number and status says 'Ticketed' so there's no issue with the booking itself I assume.
These blocked seats can be assigned at the airport on the day of the flight if they're still open, correct?
The blocked seat mainly gets released at OLCI, a few remains for airport control.