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Jul 22, 2025, 4:22 am by HadesNLRegarding Suite Upgrades, see this post by@HadesNL for reference.
The following suites are blocked by the hotel from any upgrades unless booked.
As per IHG IC AMB program T&C Specialty suite upgrade exclusions
(number indicate the number of suites in the hotel)- 4 One Bedroom Suite Club Lounge Access 87 sqm (former garden suite)
- 3 Balinese Suite Club Lounge Access 101 sqm Survey - Balinese suite
- 4 Uluwatu Suite Club Lounge Access 103 sqm Stay - Uluwatu suite & Stay - Uluwatu suite
- 2 Sanctuary Suite Club Lounge Access 124 sqm Survey - Sanctuary suite
- 1 Pecatu Suite Club Lounge Access 152 sqm Stay - Pecatu suite photos by Raynyan
- 4 Bukit Suite Club Lounge Access 152 sqm stay - Bukit suite photos by binman
- 1 Classic Villa Club Lounge Access 378 sqm
- 1 Jivana Villa Club Lounge Access 378 sqm
Regarding using CSU at this hotel.
CSU will grant you a duplex suite.
Duplex Suites have been renamed to- mezzanine with Singaraja space access
- mezzanine with Club Intercontinental Lounge access
Important!
The CSU upgrade to the mezzanine does not auto-grant Club Intercontinental Lounge access
You can access the lounge only if:- your orginal booking was a club room or had club access as part of the rate.
visuals of Stay - Club room KING Stay - Clubroom : TWIN - you have a valid annual lounge pass
- you are willing to pay the Club Intercontinental surcharge (Price varies on factors like season, occupancy, persons)
- RA
Regarding annual lounge pass
- valid on both revenue and award stays
- valid to enjoy access to the physical Club Intercontinental lounge with its F&B presentations therein
- no access to the Club Intercontinental pool
Per IHG T&C: Terms & Conditions IHG: Milestone rewards
Spoiler
Regarding seperate Club Intercontinental pool
This is a seperate stand alone pool facility away from the physical Club Intercontinental lounge building
Access is only auto-granted if:
- booked revenue club room or club suite
- booked a club rate
- booked revenue a "named" speciality suite
Important:
Annual lounge pass holders will not have auto-granted access to the Club Intercontinental pool.
They must email reservations, or ask at reception at checkin to ask how muchit is to upsell to full Club Intercontinental privileges.
Pricing varies with occupancy levels, seasons, amount of guests and public holidays.
What are the benefits of upselling to full Club Intercontinental privileges?
Privileges that make a difference for annual lounge pass holders:- Seperate Club Intercontinental pool access
- Room will get upgraded to a Club room: better location close to club pool, with Illy Coffee Machine
- Complimentary use of Jacuzzi, steam room and sauna at Spa Uluwatu
And other benefits according to the website Club Intercontinental- Exclusive access to Club InterContinental Lounge and Club Pool
- Complimentary breakfast from 6:30 AM to 10:30 AM
- Complimentary Classic afternoon tea from 2:00 PM to 4:00 PM
- Complimentary evening cocktails and canaps from 5:00 PM to 7:00 PM
- Dedicated Concierge
- Club InterContinental 24-hour on-call Butler Service
- Private check-in / check-out available in-room or at Club InterContinental Lounge
- Luxury airport transfer service for "named" Suite and Villa residents
- Complimentary access to Planet Trekkers for children under 12 years old
- Complimentary access to 24-hour Fitness Centre
Come on guys, lets move on.
There is a promo for IC Bali. Book 2 nights get 1 extra night. This is on twitter. Last stay march 31,2017.
Just noticed this sneak into the Ambassador T&C's upgrade exclusion list:
InterContinental Bali Resort Uluwatu, Jimbaran, Bukit Suite, Imperial Villa, Jivana Villa
InterContinental Bali Resort Uluwatu, Jimbaran, Bukit Suite, Imperial Villa, Jivana Villa
Are the Duplexes facing the club pool?
Quote:
Mhm I'm not so fond of the Duplexes so have only stayed in them a few times. From what I recall of the Club Wing (6xxx), the building part directly facing the Club pool has specialty suites (Uluwatu & Bukit) as well as a few (connecting) rooms that can be combined with the suites or be given stand alone (e.g. 6x25). We had the top floor Bukit Suite 2 years back I think and it occupies the entire lenght of the building part that is directly facing the Club pool.Originally Posted by djjaguar64
Are the Duplexes facing the club pool?
Club Duplex is always on the 4th (top) floor IIRC so the closest you can get is probably a partial Club pool view from rooms that are angled towards the beach, face towards the little lake / Singaraja Wing (4xxx) and are close to the specialty suites. YMMV.
I'm considering a 5-night stay in May with my wife and daughter.
I've just read about the Ambassador program, and was considering signing up to that to get a better room. My plan had been to book a Club Duplex Suite in order to be upgraded to a Balinese suite.
When doing a search for my dates I see that no Balinese Suites show up. I assume this would mean that they are sold out. I am aware there are only 4 of the type.
How would Ambassador benefits come into play in this situation?
I see that Uluwatu Suites (and above) are now excluded from the Ambassador upgrade program. Does this mean that if I book the Club Duplex no upgrade would be given?
Also does this mean that if I simply paid for the Uluwatu Suite (and was an Ambassador), then being an Ambassador member would have no benefit in this situation?
Thanks in advance.
I've just read about the Ambassador program, and was considering signing up to that to get a better room. My plan had been to book a Club Duplex Suite in order to be upgraded to a Balinese suite.
When doing a search for my dates I see that no Balinese Suites show up. I assume this would mean that they are sold out. I am aware there are only 4 of the type.
How would Ambassador benefits come into play in this situation?
I see that Uluwatu Suites (and above) are now excluded from the Ambassador upgrade program. Does this mean that if I book the Club Duplex no upgrade would be given?
Also does this mean that if I simply paid for the Uluwatu Suite (and was an Ambassador), then being an Ambassador member would have no benefit in this situation?
Thanks in advance.
Quote:
Club Duplex is always on the 4th (top) floor IIRC so the closest you can get is probably a partial Club pool view from rooms that are angled towards the beach, face towards the little lake / Singaraja Wing (4xxx) and are close to the specialty suites. YMMV.
I have stayed at the suits as well, once on the ground floor facing the pool and once on the top floor. Just checked my reservation and got a duplex first time. Will have to write again and tell them I dont want a duplex.Originally Posted by demue
Mhm I'm not so fond of the Duplexes so have only stayed in them a few times. From what I recall of the Club Wing (6xxx), the building part directly facing the Club pool has specialty suites (Uluwatu & Bukit) as well as a few (connecting) rooms that can be combined with the suites or be given stand alone (e.g. 6x25). We had the top floor Bukit Suite 2 years back I think and it occupies the entire lenght of the building part that is directly facing the Club pool.Club Duplex is always on the 4th (top) floor IIRC so the closest you can get is probably a partial Club pool view from rooms that are angled towards the beach, face towards the little lake / Singaraja Wing (4xxx) and are close to the specialty suites. YMMV.
Quote:
I've just read about the Ambassador program, and was considering signing up to that to get a better room. My plan had been to book a Club Duplex Suite in order to be upgraded to a Balinese suite.
When doing a search for my dates I see that no Balinese Suites show up. I assume this would mean that they are sold out. I am aware there are only 4 of the type.
How would Ambassador benefits come into play in this situation?
I see that Uluwatu Suites (and above) are now excluded from the Ambassador upgrade program. Does this mean that if I book the Club Duplex no upgrade would be given?
Also does this mean that if I simply paid for the Uluwatu Suite (and was an Ambassador), then being an Ambassador member would have no benefit in this situation?
Thanks in advance.
Quoting my own post to give further information. I'd be grateful for anyone's experience on this.Originally Posted by User Name
I'm considering a 5-night stay in May with my wife and daughter.I've just read about the Ambassador program, and was considering signing up to that to get a better room. My plan had been to book a Club Duplex Suite in order to be upgraded to a Balinese suite.
When doing a search for my dates I see that no Balinese Suites show up. I assume this would mean that they are sold out. I am aware there are only 4 of the type.
How would Ambassador benefits come into play in this situation?
I see that Uluwatu Suites (and above) are now excluded from the Ambassador upgrade program. Does this mean that if I book the Club Duplex no upgrade would be given?
Also does this mean that if I simply paid for the Uluwatu Suite (and was an Ambassador), then being an Ambassador member would have no benefit in this situation?
Thanks in advance.
I wrote to the hotel as follows:
Quote:
I am considering booking a King Club Intercontinental Duplex, checking in on [date] and out on [date] using Ambassador status.
Could you please advise what room type I would be upgraded into on those dates?
Here is their response.I am considering booking a King Club Intercontinental Duplex, checking in on [date] and out on [date] using Ambassador status.
Could you please advise what room type I would be upgraded into on those dates?
Quote:
Warmest greetings from InterContinental Bali Resort.
Thank you for your email and if you make the booking in our Club Room and as part of Ambassador membership benefit, your room will be upgrade to Club Duplex Suite Room.
Mr. Roberts, could you please advise us if you done make the room reservation? therefore we could check in our system
We are looking forward to hearing from you,
Please do not hesitate to contact us should you need further assistance.
Aren't these the same room type? I'm confused.Warmest greetings from InterContinental Bali Resort.
Thank you for your email and if you make the booking in our Club Room and as part of Ambassador membership benefit, your room will be upgrade to Club Duplex Suite Room.
Mr. Roberts, could you please advise us if you done make the room reservation? therefore we could check in our system
We are looking forward to hearing from you,
Please do not hesitate to contact us should you need further assistance.
They are the same room type!
Quote:
I wrote to the hotel as follows:
Here is their response.
Aren't these the same room type? I'm confused.
varying reservations agents, varying results. The one that responded didn't get what you were asking obviously. Ask more direct. You want to book Club duplex as Amb and what upgrade you can expect. They will likely say Balinese suite (though they seem to have vanished from inventory, maybe renovation). You can add asking what option will be offered to Amb if Balinese Suite not available for upgrade. Be explicit, their English is not bad, but they struggle at times.Originally Posted by User Name
Quoting my own post to give further information. I'd be grateful for anyone's experience on this.I wrote to the hotel as follows:
Here is their response.
Aren't these the same room type? I'm confused.
Likely they will say that Club room rate will be charged and Club Duplex given. They may put yoy into an Uluwatu suite, but that's totally up to the and will you need pick and / or a favorable decision by a higher manager.
Quote:
Likely they will say that Club room rate will be charged and Club Duplex given. They may put yoy into an Uluwatu suite, but that's totally up to the and will you need pick and / or a favorable decision by a higher manager.
Thanks. I wrote back to clarify the "difference" between the two rom types. They basically don't understand what "King Club Intercontinental Duplex" means. They sent me a nice reply with pictures and full descriptions pasted inline, but they still think I'm trying to book a Club room that isn't a Duplex. Originally Posted by demue
varying reservations agents, varying results. The one that responded didn't get what you were asking obviously. Ask more direct. You want to book Club duplex as Amb and what upgrade you can expect. They will likely say Balinese suite (though they seem to have vanished from inventory, maybe renovation). You can add asking what option will be offered to Amb if Balinese Suite not available for upgrade. Be explicit, their English is not bad, but they struggle at times.Likely they will say that Club room rate will be charged and Club Duplex given. They may put yoy into an Uluwatu suite, but that's totally up to the and will you need pick and / or a favorable decision by a higher manager.
I did, however, go on to ask which type of room would upgrade into a Balinese Suite, and they responded that
Quote:
In regard the upgrade to Balinese Suite, we would like to inform you as new term & condition for Ambassador member, Balinese Suite is no longer part of room upgrade scheme.
The highest room upgrade scheme currently available in Club Duplex Suite Room
which is contrary to what I've read on this forum and also to the exclusions list on IHG's website.In regard the upgrade to Balinese Suite, we would like to inform you as new term & condition for Ambassador member, Balinese Suite is no longer part of room upgrade scheme.
The highest room upgrade scheme currently available in Club Duplex Suite Room
The Duplex rate is US$38 per night higher than the regular Club room on the dates I'm staying. Over 5 nights that would equate to $190 in value for a membership costing $200 that I'm unlikely to use again during the year. It would appear that I am marginally better off booking the Duplex and not joining the Ambassador programme, assuming the mystery of the Balinese Suites is never cleared up.
You will get 20 different replies from 20 different people. I go straight to the head!
Quote:
You're not gonna like it but unfortunately I cannot divulge that contact name!Originally Posted by User Name
Who is that and what's your preferred method of contacting them?
Visited the resort a few weeks ago, and it's really quite nice! A bit dated and worn in areas, but it looks like they're renovating so it's only a matter of time before it's looking new and fresh. Great staff, and very well manicured grounds. I did prefer the Sanur area to Jimbaran though.