Mar 12, 2020, 3:18 am
Last edit by: blindman
UPDATE - 23rd April 2020
Status will be extended through to January 2022 (please wait for it to reflect in accounts. IHG say this will happen 'in the coming weeks'
Spire members will receive another choice benefit
See this post for links to IHG page https://www.flyertalk.com/forum/32317728-post77.html
12th March 2020 Change in Requalification Requirement for IHG Status
In regard to the situation with the ongoing Coronavirus, IHG Rewards Club changed the requirment for earnng and requalification of Rewards Club Status
Gold: 7000 points / 7 nights (regular 10000 points / 10 nights)
Platinum: 30000 points / 30 nights (regular 40000 points / 40 nights)
Spire: 55000 points / 55 nights (regular 75000 points / 75 nights)
Link: https://www.ihg.com/content/gb/en/customer-care/travel-advisory
Please note, that IHG also mentions, that it may take up to 4 weeks until the updated information is available in the account overview.
Ambassador Status: extended for 3 months (China seems to be 6 months)
Royal Ambassador: will be extended through January 2022. The thread about this is here
For discussion of an extension of the Ambassador free night certificate see this thread.
For discussion on cancellations of stays (general bookings) see this thread.
For discusson on cancelations of stay in regard to events, conference, etc which are canceled, see this thread.
Status will be extended through to January 2022 (please wait for it to reflect in accounts. IHG say this will happen 'in the coming weeks'
Spire members will receive another choice benefit
See this post for links to IHG page https://www.flyertalk.com/forum/32317728-post77.html
12th March 2020 Change in Requalification Requirement for IHG Status
In regard to the situation with the ongoing Coronavirus, IHG Rewards Club changed the requirment for earnng and requalification of Rewards Club Status
Gold: 7000 points / 7 nights (regular 10000 points / 10 nights)
Platinum: 30000 points / 30 nights (regular 40000 points / 40 nights)
Spire: 55000 points / 55 nights (regular 75000 points / 75 nights)
Link: https://www.ihg.com/content/gb/en/customer-care/travel-advisory
Please note, that IHG also mentions, that it may take up to 4 weeks until the updated information is available in the account overview.
Ambassador Status: extended for 3 months (China seems to be 6 months)
Royal Ambassador: will be extended through January 2022. The thread about this is here
For discussion of an extension of the Ambassador free night certificate see this thread.
For discussion on cancellations of stays (general bookings) see this thread.
For discusson on cancelations of stay in regard to events, conference, etc which are canceled, see this thread.
Coronavirus: IHG Rewards Club & InterContinental Ambassador membership extension
Feb 21, 2021, 7:17 am
#166
Join Date: Feb 2007
Location: Amsterdam&Stuttgart& Edinburgh
Programs: IC Amb.,FB,Hertz,Sixt
Posts: 776
I have also not had a new spire benefit this year though I did qualify last year, I had thought it might be because they made me spire until end Dec 22 last Feb but it seems others don’t have it either .
Feb 21, 2021, 11:05 pm
#167
Join Date: Nov 2015
Location: New york, NY
Programs: Korean Air Morning Calm, Hertz President's Circle, Avis Preferred Plus and IHG Spire Ambassador
Posts: 137
I re-qualified for Spire with points, but did not get a choice benefit initially. It was an agonizing e-mail exchange where I had to educate CS about it, but one rep finally deposited one (not two). Some were confused and said I already redeemed one last year...
Feb 26, 2021, 12:09 am
#168
Join Date: May 2003
Location: Bangkok, Thailand. No longer Palm Coast, FL though still exiled, again, from the Bay Area.
Programs: Only the good ones
Posts: 5,153
The fact that your Bogo got extended as well together with the once a lifetime 6 months extension is not the norm and you should be very happy about that. We did the same and the BOGO was left to expire and only AMB status was extended. Hence my view that IHG handled this entire AMB extensions terribly and apparently even arbitrarily. YMMV.
Feb 26, 2021, 6:43 am
#170
Join Date: Dec 2020
Location: Panama City
Programs: IHG Diamond Royal Ambassador , CM Presidential, Marriot Bonvoy Gold
Posts: 125
Mar 13, 2021, 5:35 pm
#171
Join Date: Sep 2017
Location: SFO/LAX/SAN/LAS/DFW/JFK/LGA/EWR/MIA
Posts: 1,073
i guess IHG is really delaying the choice benefits that come from the COVID extensions. that kinda makes sense because its essentially free money. marriott is doing the same thing taking their sweet time for the choice benefits.
Last edited by GundamWing01; Mar 13, 2021 at 6:14 pm
Mar 24, 2021, 9:13 am
#172
Join Date: Oct 2003
Location: Living in SIN™
Programs: TK/QR Gold, Marriott/Accor Plat, IC Dia Amb, Avis/Hertz PC
Posts: 6,706
Ambassador status was going to expire next week, so I emailed for the one-time 6 month extension and both status and BOGO got extended to 1 October within half an hour.
Mar 24, 2021, 9:28 am
#173
Join Date: Aug 2011
Location: Brighton, UK
Programs: IHG Diamond Ambassador
Posts: 510
I'm in the same position, I sent a message through the IHG website about 2 weeks ago with no response. Can I ask which email address you used?
Mar 27, 2021, 6:54 am
#174
Join Date: Oct 2003
Location: Living in SIN™
Programs: TK/QR Gold, Marriott/Accor Plat, IC Dia Amb, Avis/Hertz PC
Posts: 6,706
Mar 27, 2021, 7:16 am
#175
Join Date: Aug 2011
Location: Brighton, UK
Programs: IHG Diamond Ambassador
Posts: 510
Mar 27, 2021, 11:34 pm
#176
Join Date: May 2004
Location: SIN (LEJ once a year)
Programs: SQ, LH, BA, IHG Diamond AMB, HH Gold, SLH Indulged, Accor Gold, Hyatt Discoverist
Posts: 7,741
Interesting that they now seem to extend the BOGO by 6 months as well. Back in Oct 2020 when we requested the 6 months extension they only did so for AMB membership and refused to extend the certificate which sadly had to expire.
Good if they changed that approach, but too late for that account and the reason we will not renew it until needed (status or a new cert), probably some time in 2022.
Good if they changed that approach, but too late for that account and the reason we will not renew it until needed (status or a new cert), probably some time in 2022.
Apr 1, 2021, 2:31 am
#177
Join Date: Sep 2017
Location: SFO/LAX/SAN/LAS/DFW/JFK/LGA/EWR/MIA
Posts: 1,073
Interesting that they now seem to extend the BOGO by 6 months as well. Back in Oct 2020 when we requested the 6 months extension they only did so for AMB membership and refused to extend the certificate which sadly had to expire.
Good if they changed that approach, but too late for that account and the reason we will not renew it until needed (status or a new cert), probably some time in 2022.
Good if they changed that approach, but too late for that account and the reason we will not renew it until needed (status or a new cert), probably some time in 2022.
Apr 1, 2021, 2:33 am
#178
Join Date: Sep 2017
Location: SFO/LAX/SAN/LAS/DFW/JFK/LGA/EWR/MIA
Posts: 1,073
I'm guessing that's a typo and you meant to say "status earned in 2020 (not 2021)?" I would like to know as well.
Also, as a reminder, I was informed by the Director of Global Customer Care back in July that all Spire members whose status was extended through January 2022 will receive the Spire Elite Choice Benefit whether or not they requalified for Spire the "normal" way through stays or points.
Also, as a reminder, I was informed by the Director of Global Customer Care back in July that all Spire members whose status was extended through January 2022 will receive the Spire Elite Choice Benefit whether or not they requalified for Spire the "normal" way through stays or points.
Apr 1, 2021, 4:34 am
#179
Join Date: Aug 2012
Location: EU
Programs: IC Ambassador, IHG Diamond, Club Carlson Gold, Miles & More FT
Posts: 160
I recently asked for 6 months extension of Ambassador membership. Positive reply arrived in few days and status has been extended few days later. Unfortunately AMB weekend certificate date remain unchanged. Should I write an email and ask for that to be extended?
On the other hand was positively surprised with 25 tk points choice benefit that actually wasn't earned in 2020., but given as corona good will!
On the other hand was positively surprised with 25 tk points choice benefit that actually wasn't earned in 2020., but given as corona good will!
Apr 1, 2021, 7:08 am
#180
FlyerTalk Evangelist
Original Poster
Join Date: Nov 2011
Location: Brighton. UK
Programs: BA Gold / VS /IHG Diamond & Ambassador
Posts: 14,203
Yes write and politly point out the inconsistent application of the voucher extension
see also this thread for other experiences on people having vouchers extended but some not having it extended
https://www.flyertalk.com/forum/inte...bership-5.html
see also this thread for other experiences on people having vouchers extended but some not having it extended
https://www.flyertalk.com/forum/inte...bership-5.html
