Jul 6, 2022, 11:39 am
Last edit by: Dr Jabadski
IHG Rewards Premier Credit Card and IHG Rewards Premier Business Credit Card UA TravelBank Benefit
Per Chase personal and biz application pages: “Receive up to $50 United® TravelBank Cash to use when you book United® or United Express® flights*”
Announced February 2022, first post on this thread (#446, Feb 27, 22, 6:27 am).
Post on this thread specifying link to (try to) receive UA TB credits (#454, Mar 24, 22, 3:47 pm).
Consensus here as of Spring 2022 shortly after the commencement of this benefit was 1 (one) UA TB deposit per name and IHG account, not per credit card. Cardholders of both IHG personal and IHG biz cards received 1 UA TB deposit, some authors wrote that they had contacted IHG and were told the same thing.
As of mid-July 2022, when some people should have received their July 1 $25 TB credit, multiple people reported NOT receiving the July 1 credit and that communications with IHG and/or Chase and/or UA were unproductive and unsuccessful.
Per Chase personal and biz application pages: “Receive up to $50 United® TravelBank Cash to use when you book United® or United Express® flights*”
Announced February 2022, first post on this thread (#446, Feb 27, 22, 6:27 am).
Post on this thread specifying link to (try to) receive UA TB credits (#454, Mar 24, 22, 3:47 pm).
Consensus here as of Spring 2022 shortly after the commencement of this benefit was 1 (one) UA TB deposit per name and IHG account, not per credit card. Cardholders of both IHG personal and IHG biz cards received 1 UA TB deposit, some authors wrote that they had contacted IHG and were told the same thing.
As of mid-July 2022, when some people should have received their July 1 $25 TB credit, multiple people reported NOT receiving the July 1 credit and that communications with IHG and/or Chase and/or UA were unproductive and unsuccessful.
New Chase IHG Credit Card Options
Apr 14, 2022, 6:15 am
#511
Join Date: Jul 2004
Location: Washington, DC
Programs: UA Premier Silver, AA, DL, IHG Diamond Amb, Marriott Silver, Hilton Silver, National
Posts: 1,530
Apr 14, 2022, 5:08 pm
#512
Join Date: Feb 2022
Posts: 2
Has anyone seen this error message when trying to load the travelbank cash? I am a new biz card holder. I do know that the card is connected to my IHG account, because it shows the platinum elite benefit that I only have because of the card:
Sorry, this offer is only available for IHG Rewards Premier and Business Premier Credit Cardmembers. If you’ve received this message in error, contact IHG Customer Care: 1 (877) 424-2449
The reps at IHG have suggested that it takes 4-6 weeks for my new card to be "linked" to my account, at which point I'll be able to load travelbank cash. Any chance that's accurate? The reps very obviously know nothing about this benefit.
Sorry, this offer is only available for IHG Rewards Premier and Business Premier Credit Cardmembers. If you’ve received this message in error, contact IHG Customer Care: 1 (877) 424-2449
The reps at IHG have suggested that it takes 4-6 weeks for my new card to be "linked" to my account, at which point I'll be able to load travelbank cash. Any chance that's accurate? The reps very obviously know nothing about this benefit.
Apr 15, 2022, 5:39 pm
#514
Join Date: Feb 2003
Location: On strike
Posts: 8,135
The $25 balances in my account & my DW’s have now been changed from an 18-month lifespan to … expiring 3 months from today. :-|
Apr 20, 2022, 11:40 pm
#516
Join Date: Feb 2008
Location: Kobe, Japan
Programs: Bonvoy Platinum, IHG Diamond, Hyatt Discoverist
Posts: 1,532
Made use of the Chase Flex award for the IC in Ishigaki, Okinawa.
Award +2,000 or +6000 depending on date.
Previously it was 39,000 and I had planned to use the Chase Select night too, but that was ruled out.
Also booked 4 nights (points are 50,000x3).
Frustrating as the website kept crashing on Firefox. Finally got it done on Chrome.
One tricky thing was that while it allows me to book for 4, the fine print mentioned an extra person charge of ¥12,000 per person per night ($200 for 2). That is more than a room at a nearby hotel would cost, so our sons will go there.
Award +2,000 or +6000 depending on date.
Previously it was 39,000 and I had planned to use the Chase Select night too, but that was ruled out.
Also booked 4 nights (points are 50,000x3).
Frustrating as the website kept crashing on Firefox. Finally got it done on Chrome.
One tricky thing was that while it allows me to book for 4, the fine print mentioned an extra person charge of ¥12,000 per person per night ($200 for 2). That is more than a room at a nearby hotel would cost, so our sons will go there.
Apr 27, 2022, 9:08 am
#518
Join Date: Feb 2011
Location: NYC suburbs
Programs: UA LT Gold (BIS), AA LT Plat (CC SUBs & BD), Hilton Dia (CC), Hyatt Glob (BIB), et. al.
Posts: 3,294
The entire rollout was botched, another example of corporate incompetence. I agree wholeheartedly that it’s “pretty ridiculous to only have 3 months to use it.” It’s also not unexpected and (to paraphrase a recent AA flight safety video) because ridiculous is what we’re going for. (At 4:08: “Because great is what we’re going for.”)
Must be an IHG® Rewards Premier or Premier Business cardmember to be eligible for this benefit. Each calendar year, the primary cardmember will receive one $25 United® TravelBank cash deposit in their United MileagePlus® account on or about January 1, and another $25 United® TravelBank cash deposit on or about July 1, subject to the requirements and restrictions below. Cardmembers must complete a one-time registration to receive this benefit. Registration is available at ihg.com/united. …
Please allow up to two (2) weeks after registration for this benefit for the first $25 deposit of United® TravelBank Cash into the cardmember’s MileagePlus® account. TravelBank Cash that is received as part of this benefit and deposited between January 1 and June 30 will expire on July 15 of the same calendar year, regardless of deposit date. Deposits made between July 1 and December 31 will expire on January 15 of the following calendar year, regardless of deposit date. Offer subject to change.
Please allow up to two (2) weeks after registration for this benefit for the first $25 deposit of United® TravelBank Cash into the cardmember’s MileagePlus® account. TravelBank Cash that is received as part of this benefit and deposited between January 1 and June 30 will expire on July 15 of the same calendar year, regardless of deposit date. Deposits made between July 1 and December 31 will expire on January 15 of the following calendar year, regardless of deposit date. Offer subject to change.
Apr 27, 2022, 5:41 pm
#519
Join Date: Jan 2002
Location: Charlotte NC USA
Programs: Hyatt Globalist, AA Exec Plat, Alaska 75k, IHG Diamond, Wyndham Diamond, Hilton Diamond
Posts: 863
Since I have a May cardmember anniversary, I can harvest this double-dip as long as total 2022 spend hits $20k before then. That means I may take the difference between what I've spent on IHG stays in 2022 by then, and charge that amount towards taxes or some other discretionary payment to harvest those bonuses along with the new 3x point earning.
No points credited yet, but I'm fully expecting they will post sometime after my billing cycle closes on May 5.
Last edited by DaveH; May 6, 2022 at 12:49 pm
May 3, 2022, 7:57 am
#522
Join Date: Feb 2003
Location: On strike
Posts: 8,135
Have other global regions not caught up? Or is the problem legacy machines at railway stations & gas stations?
May 3, 2022, 8:26 am
#523
Join Date: Sep 2015
Location: flyover country
Posts: 2,435
The short answer is that I figure it's better to have it and not need it than need it and not have it.
May 6, 2022, 12:49 pm
#524
Join Date: Jan 2002
Location: Charlotte NC USA
Programs: Hyatt Globalist, AA Exec Plat, Alaska 75k, IHG Diamond, Wyndham Diamond, Hilton Diamond
Posts: 863
Wow. Statement cycled last night. the 2 x 10,000 bonus points were itemized on my statement, and posted to my IHG account by noon today. So all worked perfectly--and much quicker than I suspected it might. Well done Chase!
May 29, 2022, 12:08 pm
#525
Join Date: Dec 2005
Location: Japan
Posts: 5,577
Maybe I missed it. But I got $ 25.00 credited to my Chase IHG card from IHG. Those were credited on 5/7 but already expire on 7/15. We are still restricted in Japan and it's very questionable when and if we can travel relatively normal again.
So that short window is rather useless. Is that a mistake or has anyone else the same experience?
So that short window is rather useless. Is that a mistake or has anyone else the same experience?