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Old Nov 2, 2015, 8:31 am
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: Suite Disposition
ALL THE URLS AND LINKS IN YOUR EMAILS ARE THE SAME. IT IS NOT POSSIBLE TO "REPLAY" A GIVEN EMAIL.

Plays are linked to your IHG account number and your IHG link you receive in the email. The links contained are unique to each IHG account number and cannot be "shared".

If you didn't receive all your plays and think that HW might have gotten your email address incorrect, then simply click the link again in your email.

Their email is [email protected].

Quantity of emails received does not always equal quantity of plays available. Emails received does imply that you have plays available.

If you click on your email links and receive a screen with the below message then you do not have plays available.
We love your enthusiasm!
However, you do not have any instant win chances to use.
Complete a qualified stay before February 15 to earn another chance to win.


Prizes:
Chances of winning:
500 pts 1:1.18 or 84.75% (This does not mean you will be guaranteed 500 pts per play)
1000 Pts 1:14.29 or 6.7%
2000 Pts 1:28.57 or 3.5%
5000 Pts 1:42.86 or 2.33%
Other prizes or no prizes: depends on number of entries

5B Prizes= 1,000, 2000, 5,000, $50 GC & Free night


BE SURE TO REGISTER BEFORE SENDING IN ENTRIES!

Leave Surprises here:
500 points (x1098)
1000 points (x42)
2000 points (x26)
5000 points (x17)
$50 Prepaid MasterCard (x13)
1 free night at any IHG hotel (x6)
$2500 Gilt.com GC (x1)
Sony Package (x1)
No Win (x7)

Official Rules

Logistics of the Mail-In Option:
Index Cards Okay? YES (I used 3x5 blank index cards and they were accepted)
Lined Index Cards Okay? Yes, of course, enough with the index cards!
OK to mail cards not inside an envelope? Not according to the rules, which state they must be inside envelopes, one card per envelope

Need to write title before each line? NO

Need second phone number? NO

Middle name required? NO (Left mine out, still got emails. If it's part of your account info, maybe leave it.)

Printed Destination Address Okay? YES (I used printed a bunch of sticker labels and put them on envelopes, accepted)

Printed Return Address Okay? YES (I used an ink stamp)

No Return Address Okay? Yes

Envelope size? Doesn't seem to matter

Non-IHG MasterCard Okay? YES
Debit MasterCard Okay? YES (I used an Ally Bank issued Debit MasterCard)
Use somebody else's MasterCard first 6 digits? YES

There have been reports of mail-in entry emails being sent out on 12/4 and 12/11, and the emails came in rapid succession. This is indicative of HelloWorld batching these out.
Initially batches of emails sent out was on Fridays but as of of 1/6/16 appears to be Wednesdays
#1 Batch=12/4
#2 Batch= 12/11
#3 Batch= 12/18
#4 Batch(xmas)= 12/23
#5 Batch(New Years Day)=12/30
#6 Batch= 1/6
#7 Batch= 1/13
#8 Batch= 1/18-1/24 (emails appear to be arriving daily)
#9 Batch= 2/3-2/5


As of 1/5, points have been posting within a week(ish) of playing and getting confirmation that you've won points.

Points will be paid out without additional email

Some points have been distributed (probably in batches on either Monday or Tuesday)
Points Payout Batches:
#1 12/28 & 12/29--500 pts, 1000pts, 2,000 & 5,000pts (plays before 12/25)
#2 1/4 & 1/5 (plays 12/25-12/30?)
#3 1/11(free nights & pts) & 1/12 (plays from 12/31-1/8)
#4 1/15 (limited due to MLK holiday on 1/18) (for plays from until 1/14)
#5 1/19 (plays from 1/15 til?)
#6 1/29 (plays until 1/24)
#7 2/3 (plays until 1/29)
#8 2/5 (plays until 1/31?)

Has anyone received email with instructions on how to redeem prize? YES ($50 MC redemption instructions received 12/28)

STATUS:
--As of 1/19/16 10:00 am et(estimated) all plays were showing up as no wins. . The play site seems to be undergoing maintenance. Best not to use up the majority of your plays until things smooth out.

--As of 2:45 pm ET on 1/19 play site appears to be back up.

--as of 4:17pm ET on 1/19 500 point plays seems to be working again. No 5B prizes seem to be won at this time

--As of 6pm ET on 1/19 emails being received for wins during the morning hours of 1/19 where it stated no win after select elevator.

--As of 2:30pm EST on 1/20 still reports of nearly 100% 500 pt wins only. Best not to play alot of plays unless you only want 500 pt wins

--As of 8:00 pm EST on 1/20 multiple reports of 5B prizes being won again. Seems to be back to normal.

--As of 2:00 pm EST on 1/21 reports of $50, 2k, 5k, 1k pt wins (unsure of free night wins)

--As of 6:00 pm est on 1/22 everything seems to be working as usual(although very few mentions of free night)

--As of 2:00 pm EST on 1/25 seems like daily emails have been sent out since 1/18 until now.

--As of 6pm EST on 1/29 reports of emails being received from mailed in entries from around mid January. So turnaround for new mailings appear to be about 1 week.

--As of 5pm EST on 2/2 appears that emails have stopped arriving daily with many reporting last email received on 1/29.
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Old Feb 26, 2016, 9:38 am
  #3076  
 
Join Date: Jun 2014
Location: Florida
Posts: 97
my points have posted, however I cannot find a 1 free night won anywhere? how can I verify if this has posted to my IHG account? Anyone with a free night won able to see it/use it?

total won -49k points, and 1 free night award.
jsteinberg is offline  
Old Feb 26, 2016, 10:09 am
  #3077  
 
Join Date: Mar 2009
Programs: Hilton credit card Diamond, Hyatt Globalist
Posts: 2,653
Originally Posted by jsteinberg
my points have posted, however I cannot find a 1 free night won anywhere? how can I verify if this has posted to my IHG account? Anyone with a free night won able to see it/use it?
Once it is posted, you will see it by clicking on "Free Night Status" under "My Account". It will say -

Congratulations, you've received a free night thanks to Priceless Surprises®, MasterCard® and IHG® Rewards Club. Choose from locations like Toronto, Los Angeles, or even Cancun. The choice is up to you!

Mine took about three weeks to show up, longer than it takes for points. Once you can see it, you will have to call in to have them make it usable.
jbeckett is online now  
Old Feb 26, 2016, 10:31 am
  #3078  
 
Join Date: Aug 2010
Location: California
Programs: American, SWA, United, IHG,Hilton, Hyatt, Marriott
Posts: 1,843
Small data point. Been emailing hello world for missing 20 plays sent 2/8. They still keep replying with no more plays for me.

With the 20 I'll only be at 50. Not even close to the 94
RedElmo is offline  
Old Feb 26, 2016, 10:38 am
  #3079  
 
Join Date: Mar 2013
Posts: 95
Originally Posted by RedElmo
Small data point. Been emailing hello world for missing 20 plays sent 2/8. They still keep replying with no more plays for me.

With the 20 I'll only be at 50. Not even close to the 94
I emailed them three times about missing plays. But got a response on 2/23 stating that they had no more entries. I emailed back stating that I find it hard to believe that 47/94 mailed entries went 'missing'. I would have understood it was just a handful. Today I received the rest of the emails. I don't know how they operate, but glad to have received all my entry plays.

I am still waiting on my 26,000 points though (from plays Feb10-12). I have emailed them separately about this (both IHG and HelloWorld).
msfrugalista is offline  
Old Feb 26, 2016, 10:43 am
  #3080  
 
Join Date: Jun 2014
Location: Florida
Posts: 97
Originally Posted by jbeckett
Once it is posted, you will see it by clicking on "Free Night Status" under "My Account". It will say -

Congratulations, you've received a free night thanks to Priceless Surprises®, MasterCard® and IHG® Rewards Club. Choose from locations like Toronto, Los Angeles, or even Cancun. The choice is up to you!

Mine took about three weeks to show up, longer than it takes for points. Once you can see it, you will have to call in to have them make it usable.
I don't even see a "FREE NIGHT STATUS" option. Only REWARD NIGHTS and that says 0. I guess it hasn't posted yet. its been about 2 weeks.
jsteinberg is offline  
Old Feb 26, 2016, 10:48 am
  #3081  
 
Join Date: Aug 2009
Location: PHL
Programs: UA 1P / *A Gold, SPG Plat, Club Carlson Concierge, Amtrak S+
Posts: 55
A note for those still holding out hope...after 3 emails, my DH got there rest (50) of his entries today, using the suggestion someone posted a few pages behind on how to be firm but not rude We sent them out around 2/1. I'm still missing 30, but have won 2 free night stays.
Novagal is offline  
Old Feb 26, 2016, 11:09 am
  #3082  
 
Join Date: Apr 2014
Location: Miami
Posts: 138
Originally Posted by Novagal
A note for those still holding out hope...after 3 emails, my DH got there rest (50) of his entries today, using the suggestion someone posted a few pages behind on how to be firm but not rude We sent them out around 2/1. I'm still missing 30, but have won 2 free night stays.
Are you receiving a reply from Hello World or do you just keep e-mailing in response to their auto reply? I'm still missing 34 plays and SO is missing all 94.
mike814 is offline  
Old Feb 26, 2016, 11:39 am
  #3083  
 
Join Date: Nov 2015
Location: FL, USA
Programs: AA Plat, Hyatt Explorist, Hilton Diamond, IHG Plat, Marriot Gold
Posts: 1,666
Originally Posted by mike814
Are you receiving a reply from Hello World or do you just keep e-mailing in response to their auto reply? I'm still missing 34 plays and SO is missing all 94.
When I initially inquired as to b/f account, i did both, I would reply to them and also just send emails randomly.

I'm trying the same thing for my last 12 plays. That's 5k point more or less I don't want to leave on the table.
miadukes is offline  
Old Feb 26, 2016, 11:55 am
  #3084  
 
Join Date: Jan 2016
Posts: 30
i keep on getting emails saying... ur letters have been processes for "x amount of plays" , but they dont include play link in email!
mschwa3439 is offline  
Old Feb 26, 2016, 12:07 pm
  #3085  
 
Join Date: Apr 2014
Location: Miami
Posts: 138
Originally Posted by mschwa3439
i keep on getting emails saying... ur letters have been processes for "x amount of plays" , but they dont include play link in email!
If you previously received an e-mail link, the link is all the same. It seems others on here have had your issue. Hello World e-mailing you back is a start though; I still have not received a reply.
mike814 is offline  
Old Feb 26, 2016, 12:13 pm
  #3086  
 
Join Date: Jan 2016
Posts: 30
Originally Posted by mike814
If you previously received an e-mail link, the link is all the same. It seems others on here have had your issue. Hello World e-mailing you back is a start though; I still have not received a reply.
it would be my first play... so i need that initial link! so close to the finish line!
mschwa3439 is offline  
Old Feb 26, 2016, 12:21 pm
  #3087  
 
Join Date: Apr 2014
Location: Miami
Posts: 138
Originally Posted by mschwa3439
it would be my first play... so i need that initial link! so close to the finish line!
Bummer...i took a look at my link, but it seems to be a randomly generated code, so can't help there.
mike814 is offline  
Old Feb 26, 2016, 12:32 pm
  #3088  
 
Join Date: Jan 2016
Posts: 35
Received 5 plays today, husband received 16 yesterday. Daughter 0, mother 0. It is just crazy.

Last edited by ang0424; Feb 26, 2016 at 12:35 pm Reason: forgot to add information
ang0424 is offline  
Old Feb 26, 2016, 12:34 pm
  #3089  
 
Join Date: Feb 2016
Posts: 3
Sent them 3 e-mails and they eventually responded saying I had 94 plays with the link attached
bsf85 is offline  
Old Feb 26, 2016, 1:40 pm
  #3090  
 
Join Date: Dec 2015
Location: MCI
Programs: UA Plat / Marriott Gold / SPG Gold
Posts: 37
I submitted 19 entries in early February. Received emails for all 19 on Feb. 10th and had points added to my IHG account on Feb. 13th.

I submitted 75 entries (dropped at post office) Feb. 12th. On Feb. 21st (Sunday night), I received 1 email and went ahead and played it. That 500pts hit my IHG account yesterday/Feb. 25th.

So was still missing 74 from my Feb. 12th mailing. I waited a few more days, but nothing but crickets. I finally emailed HelloWorld yesterday (Feb. 25th)... I sent one regular email to their "[email protected]" mailbox; and I sent a separate inquiry through their website "contact us" system. Both inquiries resulted in the standard "1-3 business day" response. However, this morning I did receive all 74 missing emails. Not sure if it was a coincidence, or if my inquiries prompted them to process my entries... I'm leaning towards coincidence.

Anyway, final results:
5,000pts x1
1,000pts x4
500pts x89
TOTAL - 53,500pts

Glad I didn't write all those cards for nothing...
kcKOB is offline  


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