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Old Nov 2, 2015, 8:31 am
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: Suite Disposition
ALL THE URLS AND LINKS IN YOUR EMAILS ARE THE SAME. IT IS NOT POSSIBLE TO "REPLAY" A GIVEN EMAIL.

Plays are linked to your IHG account number and your IHG link you receive in the email. The links contained are unique to each IHG account number and cannot be "shared".

If you didn't receive all your plays and think that HW might have gotten your email address incorrect, then simply click the link again in your email.

Their email is [email protected].

Quantity of emails received does not always equal quantity of plays available. Emails received does imply that you have plays available.

If you click on your email links and receive a screen with the below message then you do not have plays available.
We love your enthusiasm!
However, you do not have any instant win chances to use.
Complete a qualified stay before February 15 to earn another chance to win.


Prizes:
Chances of winning:
500 pts 1:1.18 or 84.75% (This does not mean you will be guaranteed 500 pts per play)
1000 Pts 1:14.29 or 6.7%
2000 Pts 1:28.57 or 3.5%
5000 Pts 1:42.86 or 2.33%
Other prizes or no prizes: depends on number of entries

5B Prizes= 1,000, 2000, 5,000, $50 GC & Free night


BE SURE TO REGISTER BEFORE SENDING IN ENTRIES!

Leave Surprises here:
500 points (x1098)
1000 points (x42)
2000 points (x26)
5000 points (x17)
$50 Prepaid MasterCard (x13)
1 free night at any IHG hotel (x6)
$2500 Gilt.com GC (x1)
Sony Package (x1)
No Win (x7)

Official Rules

Logistics of the Mail-In Option:
Index Cards Okay? YES (I used 3x5 blank index cards and they were accepted)
Lined Index Cards Okay? Yes, of course, enough with the index cards!
OK to mail cards not inside an envelope? Not according to the rules, which state they must be inside envelopes, one card per envelope

Need to write title before each line? NO

Need second phone number? NO

Middle name required? NO (Left mine out, still got emails. If it's part of your account info, maybe leave it.)

Printed Destination Address Okay? YES (I used printed a bunch of sticker labels and put them on envelopes, accepted)

Printed Return Address Okay? YES (I used an ink stamp)

No Return Address Okay? Yes

Envelope size? Doesn't seem to matter

Non-IHG MasterCard Okay? YES
Debit MasterCard Okay? YES (I used an Ally Bank issued Debit MasterCard)
Use somebody else's MasterCard first 6 digits? YES

There have been reports of mail-in entry emails being sent out on 12/4 and 12/11, and the emails came in rapid succession. This is indicative of HelloWorld batching these out.
Initially batches of emails sent out was on Fridays but as of of 1/6/16 appears to be Wednesdays
#1 Batch=12/4
#2 Batch= 12/11
#3 Batch= 12/18
#4 Batch(xmas)= 12/23
#5 Batch(New Years Day)=12/30
#6 Batch= 1/6
#7 Batch= 1/13
#8 Batch= 1/18-1/24 (emails appear to be arriving daily)
#9 Batch= 2/3-2/5


As of 1/5, points have been posting within a week(ish) of playing and getting confirmation that you've won points.

Points will be paid out without additional email

Some points have been distributed (probably in batches on either Monday or Tuesday)
Points Payout Batches:
#1 12/28 & 12/29--500 pts, 1000pts, 2,000 & 5,000pts (plays before 12/25)
#2 1/4 & 1/5 (plays 12/25-12/30?)
#3 1/11(free nights & pts) & 1/12 (plays from 12/31-1/8)
#4 1/15 (limited due to MLK holiday on 1/18) (for plays from until 1/14)
#5 1/19 (plays from 1/15 til?)
#6 1/29 (plays until 1/24)
#7 2/3 (plays until 1/29)
#8 2/5 (plays until 1/31?)

Has anyone received email with instructions on how to redeem prize? YES ($50 MC redemption instructions received 12/28)

STATUS:
--As of 1/19/16 10:00 am et(estimated) all plays were showing up as no wins. . The play site seems to be undergoing maintenance. Best not to use up the majority of your plays until things smooth out.

--As of 2:45 pm ET on 1/19 play site appears to be back up.

--as of 4:17pm ET on 1/19 500 point plays seems to be working again. No 5B prizes seem to be won at this time

--As of 6pm ET on 1/19 emails being received for wins during the morning hours of 1/19 where it stated no win after select elevator.

--As of 2:30pm EST on 1/20 still reports of nearly 100% 500 pt wins only. Best not to play alot of plays unless you only want 500 pt wins

--As of 8:00 pm EST on 1/20 multiple reports of 5B prizes being won again. Seems to be back to normal.

--As of 2:00 pm EST on 1/21 reports of $50, 2k, 5k, 1k pt wins (unsure of free night wins)

--As of 6:00 pm est on 1/22 everything seems to be working as usual(although very few mentions of free night)

--As of 2:00 pm EST on 1/25 seems like daily emails have been sent out since 1/18 until now.

--As of 6pm EST on 1/29 reports of emails being received from mailed in entries from around mid January. So turnaround for new mailings appear to be about 1 week.

--As of 5pm EST on 2/2 appears that emails have stopped arriving daily with many reporting last email received on 1/29.
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Old Feb 23, 2016, 8:41 am
  #3016  
 
Join Date: Nov 2015
Location: FL, USA
Programs: AA Plat, Hyatt Explorist, Hilton Diamond, IHG Plat, Marriot Gold
Posts: 1,666
Originally Posted by ang0424
I don't even know that it is exactly last in, first out. I'm really confused on what they are doing. Got 12 plays after emailing them about missing those were from entries mailed early in December. Still missing the others, they say they don't have them. Sent more in on 2-12 and 2-13, received one play on 2-21 almost midnight. I thought surely the rest would follow on 2-22, none have. My daughter has never received even 1 play from entries in December. Sent in entries for my mother 2-13, she has not received any plays. It still seems random, at best, not just last in first out. I don't understand how I could get 1 play, either it is from my missing December entries that they said I don't have, or from 2-12 or 2-13? None were sent one at a time. How do some people get all their plays at once, some half or thereabouts at once and then some get 1 at a time?

One would think that maybe they are taking mail from each day, putting all entries from one person together and processing those together - at some point - but that is not what they are doing for everyone. There seems to be no rhyme or reason to what they are doing. Maybe they just do whatever/however they want to, each day?

Yeah its so pointless to try to figure out what they do becuase there is no reasoning. Even with large volume of mail, if you mailed off 30 together, they should be close to bundled together to get processed together. Not sure what is going on but deadline is approaching and we all still have lots of missing plays,.

Another useless data point, my coworker, whos envelopes i mailed from work here for some and then she mailed some others from here on the 16th received some emails last night. They were mailed the 12 and the 16. So not sure what batch they came from. I mailed the rest of my moms like 3 weeks ago and nothing and my missing 12 from a month ago and nothing.
miadukes is offline  
Old Feb 23, 2016, 10:15 am
  #3017  
 
Join Date: Jan 2016
Posts: 3
Originally Posted by IDM79
Started out inauspiciously. So I waited literally 2 months before I received any replies to my entries. HelloWorld has a very liberal interpretation of "within 5 business days." Sent the last of my 94 entries by mid-January. Have received replies to a little over half of the total 94. Emailed an inquiry as to what is taking so long for the rest of them. I get a reply saying they have no record of any other entries from me.
FAVOR NEEDED: If I ever even think about participating in another promotion handled by HelloWorld, someone please hit me upside the head with the heaviest cast iron skillet available.
Like someone else said don't give up. My wife was missing 74 entries and received the same email. I replied to hello world with a bit of a angrier tone and 4 days later (this past Sunday) all 74 entries showed up in her inbox.

For reference we mailed our entires on December 12.
dkjetton is offline  
Old Feb 23, 2016, 10:30 am
  #3018  
 
Join Date: May 2013
Location: Oregon, USA
Programs: Hilton Honors
Posts: 162
Originally Posted by dkjetton
Like someone else said don't give up. My wife was missing 74 entries and received the same email. I replied to hello world with a bit of a angrier tone and 4 days later (this past Sunday) all 74 entries showed up in her inbox.

For reference we mailed our entires on December 12.
That's good to know. Guess I'll hold out a flicker of hope for a little longer. But if this turns out to be the case, Hello World really needs to get their PR act together. Why not after telling you they "have no record of any other entries" can't they say "however, they may have arrived and we just haven't gotten to them yet." Voila! Problem solved. (Or at least delayed.)
Either way, I'm still thinking a cast iron skillet upside the head will be a better option in the future rather than putting my good faith in another HelloWorld-sponsored promotion. May be slightly more painful but at least you get it over with a whole lot quicker.
IDM79 is offline  
Old Feb 23, 2016, 11:43 am
  #3019  
 
Join Date: Jul 2014
Posts: 75
My husband mailed out 30 in mid-January & then 64 a few days later. My daughter mailed out 94 about the time that he mailed the 64. She got all her 94 way before he did & required no emails or follow-up. He sent in a few follow-ups after thinking that his entries did get lost somewhere.

If emails have been missing for a while, it does not hurt to check in with them, even a few times if necessary. The response to this promotion was probably greater than anticipated & thus the delays & confusion. I think that Hello World will come through to the satisfaction of all if they are made aware of missing entries.

Seems those that entered the promotion earlier got more points than those submitted in the months thereafter. Yet, it was a good promotion.
Lou123 is offline  
Old Feb 23, 2016, 11:48 am
  #3020  
Moderator: CommunityBuzz!, OMNI, OMNI/PR, and OMNI/Games & FlyerTalk Evangelist
 
Join Date: Nov 2000
Location: ORD (MDW stinks)
Programs: UAMM, AAMM & ExPlat, Marriott lifetime Plat, IHG Plat, Hilton Diamond
Posts: 23,512
Originally Posted by IceTrojan
Wait... should we be reading more into this statement for yourself?
I thought you might catch, wait until the winner's list is released
Sweet Willie is offline  
Old Feb 23, 2016, 12:09 pm
  #3021  
 
Join Date: Sep 2012
Location: Chicago
Programs: UA, AA, Delta, HGP Diamond, HH Gold, Marriott, CC Gold, SPG
Posts: 154
Originally Posted by dkjetton
Like someone else said don't give up. My wife was missing 74 entries and received the same email. I replied to hello world with a bit of a angrier tone and 4 days later (this past Sunday) all 74 entries showed up in her inbox. For reference we mailed our entires on December 12.
Totally agree. My first email to HelloWorld got me a sorry we have no entries from you in December. My second email to then suggesting that they clearly were overwhelmed initially resulted in 94 entries. All 500s except for one 5000.
Ashasan2005 is offline  
Old Feb 23, 2016, 12:26 pm
  #3022  
 
Join Date: Aug 2010
Location: California
Programs: American, SWA, United, IHG,Hilton, Hyatt, Marriott
Posts: 1,844
Originally Posted by Sweet Willie
I thought you might catch, wait until the winner's list is released
What did you win??
RedElmo is offline  
Old Feb 23, 2016, 2:29 pm
  #3023  
Moderator: CommunityBuzz!, OMNI, OMNI/PR, and OMNI/Games & FlyerTalk Evangelist
 
Join Date: Nov 2000
Location: ORD (MDW stinks)
Programs: UAMM, AAMM & ExPlat, Marriott lifetime Plat, IHG Plat, Hilton Diamond
Posts: 23,512
Originally Posted by RedElmo
What did you win??
a larger prize. (sorry to be vague but I'm not certain I'm allowed to share specifics at this time and do not want to jeopardize the win)
Sweet Willie is offline  
Old Feb 23, 2016, 2:48 pm
  #3024  
 
Join Date: Aug 2010
Location: California
Programs: American, SWA, United, IHG,Hilton, Hyatt, Marriott
Posts: 1,844
Originally Posted by Sweet Willie
a larger prize. (sorry to be vague but I'm not certain I'm allowed to share specifics at this time and do not want to jeopardize the win)
Nice. Well once you can do share. Nice to know that the prizes are real.
RedElmo is offline  
Old Feb 23, 2016, 5:31 pm
  #3025  
 
Join Date: Mar 2014
Posts: 26
So they have to process all of the entries in a manner that allows us to play the game by March 15th at midnight? We got some time.
bruceleeroy is offline  
Old Feb 23, 2016, 7:18 pm
  #3026  
 
Join Date: Jun 2012
Posts: 3,385
got everytthing (mailed in two batches in January)


89x500
3x1000
1x5000
1x$50

= 52500 (worth >$250) + $50 GC.... yay

Last edited by paperwastage; Feb 23, 2016 at 7:24 pm
paperwastage is offline  
Old Feb 23, 2016, 7:23 pm
  #3027  
 
Join Date: Mar 2011
Programs: AA LifeTime PLT (2.982 MM, But 3MM+ Total), HHonors GOLD, IHG AMB
Posts: 787
Yesterday, 2/22/2016, I received 80 emails from the 84 I sent on 2/12/2016. On 2/11/2016, I received 3 emails from the first 10 entries mailed in January. Still waiting for the remaining 11 emails.

However, this is me for points:

80 emails: 5000 x 1, 2000 x 1, 1000 x 2, 500 x 76.
3 emails: 2000 x 1, 500 x 2.

A great 50,000 points! Woo Hoo! Waiting for them to post, and waiting for 500 x 11 whenever I get those remaining 11 emails. Happy so far.
Spock Seat is offline  
Old Feb 23, 2016, 7:53 pm
  #3028  
 
Join Date: Jul 2009
Location: SFO/STT as often as possible
Programs: UA; Delta; US Air; BA Executive Club
Posts: 212
All 94 of my entries arrived, my last slew of emails came in on Feb 12th. I mailed out entries in sets of twenty or so,beginning in very early January and last entries were sent the last week on January.

89 X 500 points
1 X 1,000 points
1 X 2,000 points
3 X 5,000 points

Total of 62,500. Very pleased.

Spouse is still waiting on some entries, but did get a $50 gift card, so all in all very pleased with that result so far.
CruzinAway is offline  
Old Feb 23, 2016, 9:43 pm
  #3029  
FlyerTalk Evangelist
 
Join Date: Apr 2009
Location: Bye Delta
Programs: AA EXP, HH Diamond, IHG Plat, Hyatt Plat, Marriott Plat, Nat'l Exec Elite, Avis Presidents Club
Posts: 16,278
Mailed in my remaining 40-ish entries on 2/13. Got one email yesterday, one the day before, and that's it so far. Mrs. javabytes mailed all 94 of hers the same day and hasn't received any. Makes me a bit worried that I only got 2 emails - I imagine they're flooded with entries but I can't imagine the envelopes got split up all that much...
javabytes is offline  
Old Feb 24, 2016, 1:14 am
  #3030  
 
Join Date: Jan 2011
Location: Sunny SoCal
Programs: AA, DL, UA, IHG, HHonors
Posts: 224
My dad won a free night a couple hours ago! Just wanted to throw that out there.. some good/great prizes may still be out there.
diamond404 is offline  


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