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Old Nov 2, 2015, 8:31 am
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: Suite Disposition
ALL THE URLS AND LINKS IN YOUR EMAILS ARE THE SAME. IT IS NOT POSSIBLE TO "REPLAY" A GIVEN EMAIL.

Plays are linked to your IHG account number and your IHG link you receive in the email. The links contained are unique to each IHG account number and cannot be "shared".

If you didn't receive all your plays and think that HW might have gotten your email address incorrect, then simply click the link again in your email.

Their email is [email protected].

Quantity of emails received does not always equal quantity of plays available. Emails received does imply that you have plays available.

If you click on your email links and receive a screen with the below message then you do not have plays available.
We love your enthusiasm!
However, you do not have any instant win chances to use.
Complete a qualified stay before February 15 to earn another chance to win.


Prizes:
Chances of winning:
500 pts 1:1.18 or 84.75% (This does not mean you will be guaranteed 500 pts per play)
1000 Pts 1:14.29 or 6.7%
2000 Pts 1:28.57 or 3.5%
5000 Pts 1:42.86 or 2.33%
Other prizes or no prizes: depends on number of entries

5B Prizes= 1,000, 2000, 5,000, $50 GC & Free night


BE SURE TO REGISTER BEFORE SENDING IN ENTRIES!

Leave Surprises here:
500 points (x1098)
1000 points (x42)
2000 points (x26)
5000 points (x17)
$50 Prepaid MasterCard (x13)
1 free night at any IHG hotel (x6)
$2500 Gilt.com GC (x1)
Sony Package (x1)
No Win (x7)

Official Rules

Logistics of the Mail-In Option:
Index Cards Okay? YES (I used 3x5 blank index cards and they were accepted)
Lined Index Cards Okay? Yes, of course, enough with the index cards!
OK to mail cards not inside an envelope? Not according to the rules, which state they must be inside envelopes, one card per envelope

Need to write title before each line? NO

Need second phone number? NO

Middle name required? NO (Left mine out, still got emails. If it's part of your account info, maybe leave it.)

Printed Destination Address Okay? YES (I used printed a bunch of sticker labels and put them on envelopes, accepted)

Printed Return Address Okay? YES (I used an ink stamp)

No Return Address Okay? Yes

Envelope size? Doesn't seem to matter

Non-IHG MasterCard Okay? YES
Debit MasterCard Okay? YES (I used an Ally Bank issued Debit MasterCard)
Use somebody else's MasterCard first 6 digits? YES

There have been reports of mail-in entry emails being sent out on 12/4 and 12/11, and the emails came in rapid succession. This is indicative of HelloWorld batching these out.
Initially batches of emails sent out was on Fridays but as of of 1/6/16 appears to be Wednesdays
#1 Batch=12/4
#2 Batch= 12/11
#3 Batch= 12/18
#4 Batch(xmas)= 12/23
#5 Batch(New Years Day)=12/30
#6 Batch= 1/6
#7 Batch= 1/13
#8 Batch= 1/18-1/24 (emails appear to be arriving daily)
#9 Batch= 2/3-2/5


As of 1/5, points have been posting within a week(ish) of playing and getting confirmation that you've won points.

Points will be paid out without additional email

Some points have been distributed (probably in batches on either Monday or Tuesday)
Points Payout Batches:
#1 12/28 & 12/29--500 pts, 1000pts, 2,000 & 5,000pts (plays before 12/25)
#2 1/4 & 1/5 (plays 12/25-12/30?)
#3 1/11(free nights & pts) & 1/12 (plays from 12/31-1/8)
#4 1/15 (limited due to MLK holiday on 1/18) (for plays from until 1/14)
#5 1/19 (plays from 1/15 til?)
#6 1/29 (plays until 1/24)
#7 2/3 (plays until 1/29)
#8 2/5 (plays until 1/31?)

Has anyone received email with instructions on how to redeem prize? YES ($50 MC redemption instructions received 12/28)

STATUS:
--As of 1/19/16 10:00 am et(estimated) all plays were showing up as no wins. . The play site seems to be undergoing maintenance. Best not to use up the majority of your plays until things smooth out.

--As of 2:45 pm ET on 1/19 play site appears to be back up.

--as of 4:17pm ET on 1/19 500 point plays seems to be working again. No 5B prizes seem to be won at this time

--As of 6pm ET on 1/19 emails being received for wins during the morning hours of 1/19 where it stated no win after select elevator.

--As of 2:30pm EST on 1/20 still reports of nearly 100% 500 pt wins only. Best not to play alot of plays unless you only want 500 pt wins

--As of 8:00 pm EST on 1/20 multiple reports of 5B prizes being won again. Seems to be back to normal.

--As of 2:00 pm EST on 1/21 reports of $50, 2k, 5k, 1k pt wins (unsure of free night wins)

--As of 6:00 pm est on 1/22 everything seems to be working as usual(although very few mentions of free night)

--As of 2:00 pm EST on 1/25 seems like daily emails have been sent out since 1/18 until now.

--As of 6pm EST on 1/29 reports of emails being received from mailed in entries from around mid January. So turnaround for new mailings appear to be about 1 week.

--As of 5pm EST on 2/2 appears that emails have stopped arriving daily with many reporting last email received on 1/29.
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Old Feb 25, 2016, 7:41 am
  #3061  
 
Join Date: Jul 2012
Programs: Delta Gold, Alaska Gold 75K, LATAM Black
Posts: 3,393
Originally Posted by cigar55
I had 2 stays in January and did the mail in for the remaining 92. I mailed about half on 12 Feb and the rest on 13 Feb. I received 5 of the links on 21/22 Feb and the rest today. As I understand it, they give you 1000 for the first (with no need to select a floor). For the remaining 91, I got:

500 pts - 85
1000 pts - 3
2000 pts - 2
"Maybe next time" - 1

That's right, I got nothing on one. I haven't read thru all 200+ pages, but has this happened to anyone else?
Yes
Mauibaby2008 is offline  
Old Feb 25, 2016, 9:51 am
  #3062  
 
Join Date: Jan 2016
Posts: 30
entries sent postmarked 02/13/16. emails received on 02/22/16. points just posted on my IHG account on 2/25/16.
lyniguez is offline  
Old Feb 25, 2016, 10:13 am
  #3063  
 
Join Date: May 2003
Location: CA
Programs: AA Lifetime Gold, HHonors Diamond
Posts: 2,879
Originally Posted by Single_Flyer
I "won" my first points through the contest on December 4th. I still have not had any points show up in my account. I've contacted IHG by twitter and phone multiple times -- they tell me to contact HW. I've called and emailed HW multiple times, only ever received the generic "Give us 1-3 days to get back to you". Never actually had it resolved. What a cluster.
Think it may be time to file a complaint with the BBB and see if that gets any reaction.
deant is offline  
Old Feb 25, 2016, 11:18 am
  #3064  
 
Join Date: Mar 2013
Posts: 95
Originally Posted by lyniguez
entries sent postmarked 02/13/16. emails received on 02/22/16. points just posted on my IHG account on 2/25/16.
Exact same data point for my husband. Also I mailed multiple index cards in one envelope and he received 5 plays of those today (I didn't feel like buying more stamps for him, just used up the rest of the 6 stamps from the 100 I bought for myself). Only one play was received on 2/13, and I thought it was from the one envelope with one entry - guess he got lucky.
msfrugalista is offline  
Old Feb 25, 2016, 11:24 am
  #3065  
 
Join Date: Jul 2011
Posts: 16
I mailed my entries back in December and didn't receive any emails. I then emailed the inquiry address and they sent me 1 link saying "You currently have 20 entries. Your unique link is below. We are currently processing the rest of the entries"

I figured I was to keep clicking on the link, choose a floor, close the browser, and click on the link again. Has anyone else had this happen?

Also, I've clicked on the link more than 20 times and I'm still getting points. Does this mean that they've processed the rest of my entries?

thanks
averagejoe23 is offline  
Old Feb 25, 2016, 11:33 am
  #3066  
 
Join Date: Nov 2009
Location: SDF
Programs: UA, HH
Posts: 692
Your story gives me hope with my situation - also did not receive anything myself.

As for clicking the link - judging by my wife's email and wiki - you can not play more than the number of entries they processed. So, if you can do more than 20 - they processed more for you.

Originally Posted by averagejoe23
I mailed my entries back in December and didn't receive any emails. I then emailed the inquiry address and they sent me 1 link saying "You currently have 20 entries. Your unique link is below. We are currently processing the rest of the entries"

I figured I was to keep clicking on the link, choose a floor, close the browser, and click on the link again. Has anyone else had this happen?

Also, I've clicked on the link more than 20 times and I'm still getting points. Does this mean that they've processed the rest of my entries?

thanks
Artemk is offline  
Old Feb 25, 2016, 11:34 am
  #3067  
 
Join Date: Nov 2015
Location: FL, USA
Programs: AA Plat, Hyatt Explorist, Hilton Diamond, IHG Plat, Marriot Gold
Posts: 1,666
Originally Posted by averagejoe23
I mailed my entries back in December and didn't receive any emails. I then emailed the inquiry address and they sent me 1 link saying "You currently have 20 entries. Your unique link is below. We are currently processing the rest of the entries"

I figured I was to keep clicking on the link, choose a floor, close the browser, and click on the link again. Has anyone else had this happen?

Also, I've clicked on the link more than 20 times and I'm still getting points. Does this mean that they've processed the rest of my entries?

thanks
Yes, just keep playing the link until you run out of plays
miadukes is offline  
Old Feb 25, 2016, 11:47 am
  #3068  
FlyerTalk Evangelist
 
Join Date: Dec 2003
Location: LAX
Posts: 10,912
Not sure if this was mentioned but my game play emails arrived to email address associated with my pc account and not the one i wrote on cards.
azepine00 is offline  
Old Feb 25, 2016, 12:15 pm
  #3069  
 
Join Date: Mar 2011
Programs: AA LifeTime PLT (2.982 MM, But 3MM+ Total), HHonors GOLD, IHG AMB
Posts: 787
Originally Posted by lyniguez
.....emails received on 02/22/16. points just posted on my IHG account on 2/25/16.
Me too! 47,000 points! Woohoo! I'm still waiting for an additional 11 emails though. I am not sending any emails to Hello World. They have to send me emails.
Spock Seat is offline  
Old Feb 25, 2016, 12:27 pm
  #3070  
 
Join Date: Jul 2012
Programs: Delta Gold, Alaska Gold 75K, LATAM Black
Posts: 3,393
Priceless Surprises Promotion

94 emails received, within my first ten I got 3x 2000's and a 1000 pointer. Hoping that last level B prize is a free night....
Mauibaby2008 is offline  
Old Feb 25, 2016, 12:45 pm
  #3071  
Original Poster
 
Join Date: Jan 2010
Location: NYC
Programs: IHG, RC, HH, AA, QF, UA, Aeroplan
Posts: 2,690
to confirm you can exceed 94 including actual stays.

i had stays, and submitted 94 cards.

note the dashboard exceeds 94.

HelloWorld has confirmed.
Tim O'Brien is offline  
Old Feb 25, 2016, 1:41 pm
  #3072  
 
Join Date: Apr 2009
Posts: 132
Originally Posted by chevy454
Anyone else had their IHG account shutdown because of this? [see attachment] It was fine yesterday when I checked, but after the first email this morning I'm locked out.

Oddly, I keep getting the "You qualified for a Priceless Surprise!" emails.
I had this exact issue. Long story short I actually had two IHG accounts, one which was REALLY old and tied to another email address I have not used in years and my current account. They merged them and unlocked the account. Call them it was pretty easy for me to fix the problem. Although I am worried I lost some entries due to the temporary issue.
kenban is offline  
Old Feb 25, 2016, 2:20 pm
  #3073  
 
Join Date: Jun 2005
Location: Huntsville, AL
Programs: Delta 1MM/SM, IHG Spire, Marriott Gold, HH Diamond, SPG Gold, Choice Hotels Gold, Hyatt Discoverist
Posts: 67
Originally Posted by Mauibaby2008
Yes
OK, so have others just written it off, or contacted IHG? I have a screen shot of the page.
cigar55 is offline  
Old Feb 25, 2016, 2:35 pm
  #3074  
 
Join Date: May 2001
Location: Bentonville, AR
Programs: SPG Platinum, Hertz Gold, Ihg platinum, club carlson gold
Posts: 137
Finally received the link to play. 90 tokens.

3-5000 pts
2-1000 pts
84-500 pts
1- nothing

59k plus a few pore tokens soon. Happy!
tsvols is offline  
Old Feb 25, 2016, 6:46 pm
  #3075  
 
Join Date: Jul 2012
Programs: Delta Gold, Alaska Gold 75K, LATAM Black
Posts: 3,393
Originally Posted by cigar55
Quote:





Originally Posted by Mauibaby2008


Yes




OK, so have others just written it off, or contacted IHG? I have a screen shot of the page.
You do have a small chance of not winning per the contest rules, so unfortunately, you drew a loser !
Mauibaby2008 is offline  


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