Nov 2, 2015, 8:31 am
Last edit by: Suite Disposition
ALL THE URLS AND LINKS IN YOUR EMAILS ARE THE SAME. IT IS NOT POSSIBLE TO "REPLAY" A GIVEN EMAIL.
Plays are linked to your IHG account number and your IHG link you receive in the email. The links contained are unique to each IHG account number and cannot be "shared".
If you didn't receive all your plays and think that HW might have gotten your email address incorrect, then simply click the link again in your email.
Their email is [email protected].
Quantity of emails received does not always equal quantity of plays available. Emails received does imply that you have plays available.
If you click on your email links and receive a screen with the below message then you do not have plays available.
We love your enthusiasm!
However, you do not have any instant win chances to use.
Complete a qualified stay before February 15 to earn another chance to win.
Prizes:
Chances of winning:
500 pts 1:1.18 or 84.75% (This does not mean you will be guaranteed 500 pts per play)
1000 Pts 1:14.29 or 6.7%
2000 Pts 1:28.57 or 3.5%
5000 Pts 1:42.86 or 2.33%
Other prizes or no prizes: depends on number of entries
5B Prizes= 1,000, 2000, 5,000, $50 GC & Free night
BE SURE TO REGISTER BEFORE SENDING IN ENTRIES!
Leave Surprises here:
500 points (x1098)
1000 points (x42)
2000 points (x26)
5000 points (x17)
$50 Prepaid MasterCard (x13)
1 free night at any IHG hotel (x6)
$2500 Gilt.com GC (x1)
Sony Package (x1)
No Win (x7)
Official Rules
Logistics of the Mail-In Option:
Index Cards Okay? YES (I used 3x5 blank index cards and they were accepted)
Lined Index Cards Okay? Yes, of course, enough with the index cards!
OK to mail cards not inside an envelope? Not according to the rules, which state they must be inside envelopes, one card per envelope
Need to write title before each line? NO
Need second phone number? NO
Middle name required? NO (Left mine out, still got emails. If it's part of your account info, maybe leave it.)
Printed Destination Address Okay? YES (I used printed a bunch of sticker labels and put them on envelopes, accepted)
Printed Return Address Okay? YES (I used an ink stamp)
No Return Address Okay? Yes
Envelope size? Doesn't seem to matter
Non-IHG MasterCard Okay? YES
Debit MasterCard Okay? YES (I used an Ally Bank issued Debit MasterCard)
Use somebody else's MasterCard first 6 digits? YES
There have been reports of mail-in entry emails being sent out on 12/4 and 12/11, and the emails came in rapid succession. This is indicative of HelloWorld batching these out.
Initially batches of emails sent out was on Fridays but as of of 1/6/16 appears to be Wednesdays
#1 Batch=12/4
#2 Batch= 12/11
#3 Batch= 12/18
#4 Batch(xmas)= 12/23
#5 Batch(New Years Day)=12/30
#6 Batch= 1/6
#7 Batch= 1/13
#8 Batch= 1/18-1/24 (emails appear to be arriving daily)
#9 Batch= 2/3-2/5
As of 1/5, points have been posting within a week(ish) of playing and getting confirmation that you've won points.
Points will be paid out without additional email
Some points have been distributed (probably in batches on either Monday or Tuesday)
Points Payout Batches:
#1 12/28 & 12/29--500 pts, 1000pts, 2,000 & 5,000pts (plays before 12/25)
#2 1/4 & 1/5 (plays 12/25-12/30?)
#3 1/11(free nights & pts) & 1/12 (plays from 12/31-1/8)
#4 1/15 (limited due to MLK holiday on 1/18) (for plays from until 1/14)
#5 1/19 (plays from 1/15 til?)
#6 1/29 (plays until 1/24)
#7 2/3 (plays until 1/29)
#8 2/5 (plays until 1/31?)
Has anyone received email with instructions on how to redeem prize? YES ($50 MC redemption instructions received 12/28)
STATUS:
--As of 1/19/16 10:00 am et(estimated) all plays were showing up as no wins. . The play site seems to be undergoing maintenance. Best not to use up the majority of your plays until things smooth out.
--As of 2:45 pm ET on 1/19 play site appears to be back up.
--as of 4:17pm ET on 1/19 500 point plays seems to be working again. No 5B prizes seem to be won at this time
--As of 6pm ET on 1/19 emails being received for wins during the morning hours of 1/19 where it stated no win after select elevator.
--As of 2:30pm EST on 1/20 still reports of nearly 100% 500 pt wins only. Best not to play alot of plays unless you only want 500 pt wins
--As of 8:00 pm EST on 1/20 multiple reports of 5B prizes being won again. Seems to be back to normal.
--As of 2:00 pm EST on 1/21 reports of $50, 2k, 5k, 1k pt wins (unsure of free night wins)
--As of 6:00 pm est on 1/22 everything seems to be working as usual(although very few mentions of free night)
--As of 2:00 pm EST on 1/25 seems like daily emails have been sent out since 1/18 until now.
--As of 6pm EST on 1/29 reports of emails being received from mailed in entries from around mid January. So turnaround for new mailings appear to be about 1 week.
--As of 5pm EST on 2/2 appears that emails have stopped arriving daily with many reporting last email received on 1/29.
Plays are linked to your IHG account number and your IHG link you receive in the email. The links contained are unique to each IHG account number and cannot be "shared".
If you didn't receive all your plays and think that HW might have gotten your email address incorrect, then simply click the link again in your email.
Their email is [email protected].
Quantity of emails received does not always equal quantity of plays available. Emails received does imply that you have plays available.
If you click on your email links and receive a screen with the below message then you do not have plays available.
We love your enthusiasm!
However, you do not have any instant win chances to use.
Complete a qualified stay before February 15 to earn another chance to win.
Prizes:
Chances of winning:
500 pts 1:1.18 or 84.75% (This does not mean you will be guaranteed 500 pts per play)
1000 Pts 1:14.29 or 6.7%
2000 Pts 1:28.57 or 3.5%
5000 Pts 1:42.86 or 2.33%
Other prizes or no prizes: depends on number of entries
5B Prizes= 1,000, 2000, 5,000, $50 GC & Free night
BE SURE TO REGISTER BEFORE SENDING IN ENTRIES!
Leave Surprises here:
500 points (x1098)
1000 points (x42)
2000 points (x26)
5000 points (x17)
$50 Prepaid MasterCard (x13)
1 free night at any IHG hotel (x6)
$2500 Gilt.com GC (x1)
Sony Package (x1)
No Win (x7)
Official Rules
Logistics of the Mail-In Option:
Index Cards Okay? YES (I used 3x5 blank index cards and they were accepted)
Lined Index Cards Okay? Yes, of course, enough with the index cards!
OK to mail cards not inside an envelope? Not according to the rules, which state they must be inside envelopes, one card per envelope
Need to write title before each line? NO
Need second phone number? NO
Middle name required? NO (Left mine out, still got emails. If it's part of your account info, maybe leave it.)
Printed Destination Address Okay? YES (I used printed a bunch of sticker labels and put them on envelopes, accepted)
Printed Return Address Okay? YES (I used an ink stamp)
No Return Address Okay? Yes
Envelope size? Doesn't seem to matter
Non-IHG MasterCard Okay? YES
Debit MasterCard Okay? YES (I used an Ally Bank issued Debit MasterCard)
Use somebody else's MasterCard first 6 digits? YES
There have been reports of mail-in entry emails being sent out on 12/4 and 12/11, and the emails came in rapid succession. This is indicative of HelloWorld batching these out.
Initially batches of emails sent out was on Fridays but as of of 1/6/16 appears to be Wednesdays
#1 Batch=12/4
#2 Batch= 12/11
#3 Batch= 12/18
#4 Batch(xmas)= 12/23
#5 Batch(New Years Day)=12/30
#6 Batch= 1/6
#7 Batch= 1/13
#8 Batch= 1/18-1/24 (emails appear to be arriving daily)
#9 Batch= 2/3-2/5
As of 1/5, points have been posting within a week(ish) of playing and getting confirmation that you've won points.
Points will be paid out without additional email
Some points have been distributed (probably in batches on either Monday or Tuesday)
Points Payout Batches:
#1 12/28 & 12/29--500 pts, 1000pts, 2,000 & 5,000pts (plays before 12/25)
#2 1/4 & 1/5 (plays 12/25-12/30?)
#3 1/11(free nights & pts) & 1/12 (plays from 12/31-1/8)
#4 1/15 (limited due to MLK holiday on 1/18) (for plays from until 1/14)
#5 1/19 (plays from 1/15 til?)
#6 1/29 (plays until 1/24)
#7 2/3 (plays until 1/29)
#8 2/5 (plays until 1/31?)
Has anyone received email with instructions on how to redeem prize? YES ($50 MC redemption instructions received 12/28)
STATUS:
--As of 1/19/16 10:00 am et(estimated) all plays were showing up as no wins. . The play site seems to be undergoing maintenance. Best not to use up the majority of your plays until things smooth out.
--As of 2:45 pm ET on 1/19 play site appears to be back up.
--as of 4:17pm ET on 1/19 500 point plays seems to be working again. No 5B prizes seem to be won at this time
--As of 6pm ET on 1/19 emails being received for wins during the morning hours of 1/19 where it stated no win after select elevator.
--As of 2:30pm EST on 1/20 still reports of nearly 100% 500 pt wins only. Best not to play alot of plays unless you only want 500 pt wins
--As of 8:00 pm EST on 1/20 multiple reports of 5B prizes being won again. Seems to be back to normal.
--As of 2:00 pm EST on 1/21 reports of $50, 2k, 5k, 1k pt wins (unsure of free night wins)
--As of 6:00 pm est on 1/22 everything seems to be working as usual(although very few mentions of free night)
--As of 2:00 pm EST on 1/25 seems like daily emails have been sent out since 1/18 until now.
--As of 6pm EST on 1/29 reports of emails being received from mailed in entries from around mid January. So turnaround for new mailings appear to be about 1 week.
--As of 5pm EST on 2/2 appears that emails have stopped arriving daily with many reporting last email received on 1/29.
Priceless Surprises Promotion
Mar 7, 2016, 1:16 pm
#3211
FlyerTalk Evangelist
Join Date: Mar 2004
Location: SGF
Programs: AS, AA, UA, AGR S (former 75K, GLD, 1K, and S+, now an elite peon)
Posts: 23,194
FWIW, my points all posted to my IHG account yesterday. (These were mailed in on 2/16 and played on 2/26.)
Interestingly, they posted the highest-value prizes first (the 5K, then the 2Ks, then the 1Ks, and then all the 500s) -- or actually, I guess that would be last, since the account is shown in reverse chronological order (the 5K is the last, most recent posting), rather than being scattered throughout the postings (as they were during my plays).
If I'm counting right, I only had 93 items post to my IHG account, despite receiving 94 play emails and playing them to exhaustion. According to my records, the missing post should be a 500 pointer, so I'm not too worried about tracking it down.
A fair bit of work but a good reward. Best wishes to all those who are missing plays.
Interestingly, they posted the highest-value prizes first (the 5K, then the 2Ks, then the 1Ks, and then all the 500s) -- or actually, I guess that would be last, since the account is shown in reverse chronological order (the 5K is the last, most recent posting), rather than being scattered throughout the postings (as they were during my plays).
If I'm counting right, I only had 93 items post to my IHG account, despite receiving 94 play emails and playing them to exhaustion. According to my records, the missing post should be a 500 pointer, so I'm not too worried about tracking it down.
A fair bit of work but a good reward. Best wishes to all those who are missing plays.
Mar 7, 2016, 2:26 pm
#3212
Formerly known as pmclean
Join Date: Jul 2013
Posts: 140
20 missing plays for my dad's account.
Email to Hello World on 2/23 and never received a response. Second email and the reply was "We are processing the maximum of 94 entries belonging to you." That was 5 days ago and still no missing plays received (and no, can not reply old emails as I'm getting the enthusiasm message). I emailed again today, so let's see what happens. Guess I'll start emailing every day.
Email to Hello World on 2/23 and never received a response. Second email and the reply was "We are processing the maximum of 94 entries belonging to you." That was 5 days ago and still no missing plays received (and no, can not reply old emails as I'm getting the enthusiasm message). I emailed again today, so let's see what happens. Guess I'll start emailing every day.
Mar 7, 2016, 7:29 pm
#3213
Join Date: Aug 2004
Location: YYZ
Programs: AA LT Plat, AC 25K, Marriott Plat, Hilton Diamond
Posts: 1,137
Signed up my account for the promo on January 5th, and mailed in 94 entries on January 14th. Signed up my wife's account for the promo on January 18th, and mailed in 94 entries on February 3rd.
Haven't received a SINGLE email. No idea what I did wrong.
Just sent emails to HW and IHG for both my and my wife's accounts. Let's see what I hear back.
Haven't received a SINGLE email. No idea what I did wrong.
Just sent emails to HW and IHG for both my and my wife's accounts. Let's see what I hear back.
Mar 8, 2016, 6:10 am
#3214
Join Date: Jan 2016
Posts: 35
I was missing 30 of my 60 entries. I emailed both ambassador member services and HelloWorld. I got a response within a day saying that they would look into it. Two days later I got an email saying that they had added game plays to my account, to bring my total to 94 entries. So instead of counting to see how many entries I was actually due, they sent me 64 entries instead of 30! Unfortunately all 64 game plays were for 500 pts.
Mar 8, 2016, 6:36 am
#3215
Join Date: Jan 2016
Posts: 34
wow what a retard I am, I got about 47k points from 90 returned plays, got excited and created an account for my wife right away, sent them in a week ago, and just today I noticed my awardwallet.com account was failing to log her in. Double checked and the acct # I entered (same as one I wrote on 94 index cards for her) was WRONG. like the first 3 digits were correct but the last 6 were just off. And it makes absolutely no sense because when I registered her for IHG, the confirmation page had the 9 digit number that I simply copied and pasted into an excel spreadsheet. So it's not like I wrote it down wrong. So pissed. E-mailed HelloWorld just now but I wonder if they'll let this slide at all. ....
Mar 8, 2016, 10:53 am
#3216
Join Date: Jul 2006
Location: Western North Carolina
Programs: HH Diamond,Ambassador Club,Delta FF,USAIR FF
Posts: 237
I have sent 3 emails to Hello World. They have sent me a case number and told me how many entries they have processed - 31 to date. They have not replied as to awarding me the 63 missing entries.
What email are you sending to IHG? Is there anything else to do to try to get this addressed?
very frustrating.
What email are you sending to IHG? Is there anything else to do to try to get this addressed?
very frustrating.
Mar 8, 2016, 2:55 pm
#3217
Join Date: Mar 2016
Posts: 1
total 94
$50 * 1
5000 *2
2000 *1
1000 *1
500 *89
Emailed for the result
$50 * 1
5000 *2
2000 *1
1000 *1
500 *89
Emailed for the result
Mar 8, 2016, 5:09 pm
#3218
Join Date: Jan 2016
Posts: 30
my father can't get into his account:
"we have temporarily disabled your account, please contact us..."
Any experience w this?
"we have temporarily disabled your account, please contact us..."
Any experience w this?
Mar 9, 2016, 9:55 am
#3221
Join Date: Aug 2012
Location: VPS
Programs: IHG Diamond, Delta PM, Hilton Gold, Accor Gold, Marriott Silver
Posts: 7,265
One or two people earlier in the thread have had that issue- turned out to be an unintentional duplicate account issue and IHG merged the accounts and got the remaining account live again after being contacted about it.
Mar 9, 2016, 11:50 am
#3222
Join Date: Jan 2016
Location: LAX
Posts: 22
I emailed hello world a couple days ago. today I logged into my IHG account and see 94 entries posted (many posted on march 8). today is march 9 and I havent received any emails saying i have new entries/plays. points simply credited.
Mar 9, 2016, 11:58 am
#3223
Join Date: Mar 2016
Posts: 22
Were all 94 plays credited as 500 points each?
Mar 9, 2016, 12:05 pm
#3224
Join Date: Mar 2016
Posts: 22
Still waiting for 13 emails/entries. I have sent several emails to [email protected] with only one response only saying that I have 81 plays in my account. It seems impossible USPS just lost some of my entries and I have a very legible block handwriting, so I'm not happy with the way HelloWorld has been handling this promotion.
Mar 9, 2016, 12:25 pm
#3225
Join Date: Oct 2002
Posts: 255
Yes agreed. I emailed about missing plays (I'd received about 75 out of the 90 that I had sent) and was told they didn't have them. I said I'd sent them in 2 batches of 45 each, so there was no way they'd have only received 75. I copied in the IHG Ambassador desk as well, and the remaining plays showed up the next day.
Thanks!