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Delhi IGI [DEL] connection/departure experience reports

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Old Jan 6, 2022, 1:47 am
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Last edit by: TheBagman
Terminal 3 at DEL handles all international flights as well as domestic flights of Air India, Vistara and Air Asia India.You can transit D-I, I-D, I-I and D-D.

I-I transfer desks are open as of August 2022.

Below are the details for transit within T3.

A. Domestic to international transit at T3:

If both your domestic and international flights are on a single ticket, your baggage will be checked through at the origin airport itself and you should get your onward boarding passes there as well.
At DEL there are 5 ways to get from arrivals to departures (one level up), listed here in order of least walking to most walking.


1. Domestic - intl transfer gate: After you deplane from your domestic flight (or get off the bus) and go down the escalator (or stay on the same level coming from a bus) there is a special facility for transit passengers in the hall with the copper hands on the wall (red gate in the image below). It leads directly to immigration counters and security check after which you can access departure gates, lounges etc. Service on this entry point are hit or miss, but will save you a lot of walking. There are AI and AF-KL agents roaming the queues and will fast track you if running late. However, this only works if you already have your boarding pass for your International flight, have checked your luggage through from your point of origin, and have less than 4 hours between your domestic and international flights. If you are on separate tickets, have more than 4 hours for your international flight, or the lines are too long try one of the other options below.


2. Transfer desk in the middle of the arrivals concourse: always crowded. Here you could theoretically drop your bags and take the lift up to the security or checkin desks. Its a night mare, never used it due to crowding.

3. The escalator & lift on the international end: collect your bags, turn LEFT when you exit the first set of doors after the baggage belt. At the complete end of the concourse a lonely CISF jawan polices that way up. S/he will check if you have a international onward ticket/BP or send you packing to the other ways. Once you go up you get into a glass walled holding pen with yet another CISF checkpoint that will only let you ínto the checkin area if your flight is in 4h or less.
4. Escalator & lift on the domestic end: collect your bags, turn right when you exit the first set of doors after the baggage belt. At the complete end of the concourse a lonely CISF jawan polices that way up. S/he will check if you have a domestic onward ticket/BP or send you packing to the other ways. Once you go up everything is cordoned off and you are shown out the terminal by the CISF guy sitting at the glass door to the checkin area you end up curbside and have to enter the terminal again.

5. Just walking out as if you want to go to Delhi: here you exit the terminal and pretend to be a regular pax arriving in Delhi. Once you exit there are walk escalators where you push your cart on and get transported to the departure level. Select one of the many gates where there are no major lines and enter the checkin area.

B. International to domestic transit at T3:

For Air India I-D flights where your domestic flight is from AI 010-399 or 900-999, you will follow the procedure for I-I transfers (see this for details). Otherwise follow the procedure given below.

For all other flights, you will go through immigration in Delhi. After immigration you have to collect your bags and go through customs. Then follow steps 3, 4 or 5 in the section above.

Security will generally not allow entry into the domestic terminal until T-4 (four hours before the departure of your flight).

Transit hotel: For overnight transit (int'l flight arriving at night and domestic connection departing following morning), the transit hotel within Terminal 3 (IHG Holiday Inn Express) is perfectly acceptable. And the views of the tarmac when having the included breakfast aren't bad. You need to have a domestic flight departing from T3 in order to use it. The T-4 restriction does not apply to use the transit hotel. But it goes for quite a premium in rates over what the other hotels in the area cost (if willing to exit the terminal building for overnight stays). To reach, turn right after Customs and look for the Holiday Inn Express help desk inside the terminal. Staff will escort you to the hotel and help with other formalities.

For other terminals:
T2 is a (long) walk from T3. Exit the terminal, turn left and follow the signs.
T1 is ~8km by road and takes about 15 minutes by taxi. There is also a shuttle bus outside the terminal which is free if you are a woman or have a boarding pass for an onward flight, and costs INR 25 otherwise. There are no airside connections.


C. International to International transfer

After landing look for the board saying "International Transfers" (DO NOT go through immigration).

1. If you are on a single ticket and already have boarding pass in hand with "DT" (Direct Transfer) printed on it, walk past the transfer desks and go through transit security. Then you can proceed to the departure lounges and gates. Note: if your boarding pass does not have "DT" printed on it, you need to talk to the transfer desk, otherwise the I-I security checkpoint will likely not let you through and send you back to the transfer desk.

2. If you have separate tickets or don't have your onward boarding pass in hand, you have to go to the transfer desk where the airline staff will check documents and issue your onward boarding pass. You cannot check-in online or get an e-Boarding Passes for international flights out of India. Check-in generally opens 4 hours before and closes 60-75 minutes before departure. Then go through transit security as in point 1.

3. There are no priority security lanes in transit security so it is advisable to keep adequate time (>2 hrs) between connecting flights even if you are in F or J.

4. If you have separate tickets, in addition it is advisable to hold an Indian visa or e-visa as you may be denied boarding at origin otherwise.

5. A transit hotel for overnight stays (up to 24 hours) is available after transit security.



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Delhi IGI [DEL] connection/departure experience reports

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Old Feb 2, 2022, 11:45 pm
  #541  
 
Join Date: Jan 2021
Posts: 319
Originally Posted by malgudi
Outbound. By connector, do you mean the "domestic - international transfer gate"?

If so, no. My flight wasn't until 4hrs later and I also needed to get the boarding passes reissued by UA.

But I didn't have to leave the terminal. Used the escalator at the end of the concourse to get to the departure counters.
Yes, I meant the D-I transfer gate.

Thanks for the update! So another confirmation that T-4 is the cut-off for using it. Will add to the wiki.
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Old Feb 4, 2022, 3:47 pm
  #542  
 
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Namaste

Our flight is landing from the US in DEL around 1:30AM. (The flight is via FRA.) I need to purchase a ticket from DEL to BOM. Vistara UK975 departing at 05.45 seems like the ideal amount of time however i see that it keeps getting canceled on flightaware ... other options include Air Asia India departing DEL at 04.25 and Spice Jet departing DEL at 06.20 followed by Air India at 07.00 - Can anyone with experience share which one airline will be the easiest transfer from an international flight? One advantage of AI would be I can possibly ask for a through checkin at the point of origin given its part of Star Alliance but that wait seems terrible given I'm travelling with my family. Any suggestions?
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Old Feb 4, 2022, 11:35 pm
  #543  
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Originally Posted by unkn0wns0ldier
Namaste

Our flight is landing from the US in DEL around 1:30AM. (The flight is via FRA.) I need to purchase a ticket from DEL to BOM. Vistara UK975 departing at 05.45 seems like the ideal amount of time however i see that it keeps getting canceled on flightaware ... other options include Air Asia India departing DEL at 04.25 and Spice Jet departing DEL at 06.20 followed by Air India at 07.00 - Can anyone with experience share which one airline will be the easiest transfer from an international flight? One advantage of AI would be I can possibly ask for a through checkin at the point of origin given its part of Star Alliance but that wait seems terrible given I'm travelling with my family. Any suggestions?
Stick to either Vistara or Air India. This way you won't have to change terminals.
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Old Feb 5, 2022, 12:17 am
  #544  
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Since you have to collect your bags and give them to AI the thru check is of no benefit. LH cannot check you in for a separate UK/AI ticket anyway, only possible if it's in the same pnr.
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Old Feb 5, 2022, 12:17 am
  #545  
 
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Originally Posted by unkn0wns0ldier
Namaste

Our flight is landing from the US in DEL around 1:30AM. (The flight is via FRA.) I need to purchase a ticket from DEL to BOM. Vistara UK975 departing at 05.45 seems like the ideal amount of time however i see that it keeps getting canceled on flightaware ... other options include Air Asia India departing DEL at 04.25 and Spice Jet departing DEL at 06.20 followed by Air India at 07.00 - Can anyone with experience share which one airline will be the easiest transfer from an international flight? One advantage of AI would be I can possibly ask for a through checkin at the point of origin given its part of Star Alliance but that wait seems terrible given I'm travelling with my family. Any suggestions?
Through check-in (assuming LH? agrees to it) will not be much of an advantage since you have to collect baggage at DEL and go through customs before re-checking in upstairs (see wiki for details of the process).

In addition to what Keyser said, Air Asia India also operates out of T3 so the 4.25 departure will mean less of a wait for you. But you will have a lower domestic baggage allowance!
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Old Feb 5, 2022, 3:38 am
  #546  
 
Join Date: Mar 2014
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Originally Posted by superboi
Through check-in (assuming LH? agrees to it) will not be much of an advantage since you have to collect baggage at DEL and go through customs before re-checking in upstairs (see wiki for details of the process).

In addition to what Keyser said, Air Asia India also operates out of T3 so the 4.25 departure will mean less of a wait for you. But you will have a lower domestic baggage allowance!
Originally Posted by Keyser
Stick to either Vistara or Air India. This way you won't have to change terminals.
Anyone know what the baggage allowance would be if I bought an award ticket (using SQ miles) for Vistara? Premium Economy is what i'm looking at for their a320 flights. There is a range when buying a revenue ticket between lite/value, standard, flexi --> not sure how that translates to award tickets
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Old Feb 5, 2022, 8:13 am
  #547  
 
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Originally Posted by unkn0wns0ldier
Anyone know what the baggage allowance would be if I bought an award ticket (using SQ miles) for Vistara? Premium Economy is what i'm looking at for their a320 flights. There is a range when buying a revenue ticket between lite/value, standard, flexi --> not sure how that translates to award tickets
20 kg as per their website - equivalent to the lite/value revenue bookings.
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Old Feb 5, 2022, 9:49 am
  #548  
 
Join Date: Mar 2014
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Originally Posted by superboi
20 kg as per their website - equivalent to the lite/value revenue bookings.
damn i feel dumb not being able to find that myself... thank you superboi for sharing that!
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Old Feb 6, 2022, 12:43 pm
  #549  
 
Join Date: Mar 2014
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Any reports from people travelling from Canada via Frankfurt on Lufthansa to India recently?

YVR-FRA-(BOM/DEL)

I know KLM was blocking canada to india via AMS, although their website publishes the fare to be purchased... so not sure about LH
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Old Feb 18, 2022, 7:43 am
  #550  
 
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Domestic transfer at Del airport

I am landing in Delhi from SIN and have a domestic flight to BLR.
Do I need to go thru customs, collect by checked in bag and then go back thru security?
I have to go thru immigration. Not sure about going thru customs and collecting bag.
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Old Feb 18, 2022, 7:51 pm
  #551  
 
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Yes, they are now making everyone go through immigration, customs, and baggage collection. You will have to pick up your bags and then drop at recheck/transfer desk.
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Old Feb 19, 2022, 1:20 am
  #552  
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You have to go through immigration & customs. How much time do you have between flights & which airlines are you flying?
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Old Feb 19, 2022, 9:33 am
  #553  
 
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https://www.flyertalk.com/forum/indi...e-reports.html
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Old Feb 23, 2022, 9:59 am
  #554  
 
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Originally Posted by Keyser
Some are open. I used the Plaza Premium Lounge last month.
Are the lounges before or after passport control? I'm trying to figure out what to do with a 10pm arrival from the US connecting to a domestic Air India flight at 6 am. Can i go through passport control and use any lounge after? I noticed somewhere there seems to be a 4 hour window so would i get stuck after passport control when trying to connect?
Is the Centurion Lounge after Passport Control and would i be able to get there?
I originally was looking at the Holiday Inn Express in the terminal but if the flight is late it might not really make too muich sense....
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Old Feb 23, 2022, 10:06 am
  #555  
 
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Originally Posted by zig666
Are the lounges before or after passport control? I'm trying to figure out what to do with a 10pm arrival from the US connecting to a domestic Air India flight at 6 am. Can i go through passport control and use any lounge after?
The Priority Pass and Air India lounges are airside (after security). I haven't used the Centurion lounge, no comment there.

Originally Posted by zig666
I noticed somewhere there seems to be a 4 hour window so would i get stuck after passport control when trying to connect?
A 4 hour window for..? Time taken to clear Passport control, immigration, customs at DEL varies. In November 2021 it was a horrendous 3-4 hr process.

Originally Posted by zig666
I originally was looking at the Holiday Inn Express in the terminal
This worked well for every transit we've made through DEL. The challenge is making the booking at the HIX - there's a thread on this forum on the topic. You can search.
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