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Delhi IGI [DEL] connection/departure experience reports

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Old Jan 6, 2022, 1:47 am
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Last edit by: TheBagman
Terminal 3 at DEL handles all international flights as well as domestic flights of Air India, Vistara and Air Asia India.You can transit D-I, I-D, I-I and D-D.

I-I transfer desks are open as of August 2022.

Below are the details for transit within T3.

A. Domestic to international transit at T3:

If both your domestic and international flights are on a single ticket, your baggage will be checked through at the origin airport itself and you should get your onward boarding passes there as well.
At DEL there are 5 ways to get from arrivals to departures (one level up), listed here in order of least walking to most walking.


1. Domestic - intl transfer gate: After you deplane from your domestic flight (or get off the bus) and go down the escalator (or stay on the same level coming from a bus) there is a special facility for transit passengers in the hall with the copper hands on the wall (red gate in the image below). It leads directly to immigration counters and security check after which you can access departure gates, lounges etc. Service on this entry point are hit or miss, but will save you a lot of walking. There are AI and AF-KL agents roaming the queues and will fast track you if running late. However, this only works if you already have your boarding pass for your International flight, have checked your luggage through from your point of origin, and have less than 4 hours between your domestic and international flights. If you are on separate tickets, have more than 4 hours for your international flight, or the lines are too long try one of the other options below.


2. Transfer desk in the middle of the arrivals concourse: always crowded. Here you could theoretically drop your bags and take the lift up to the security or checkin desks. Its a night mare, never used it due to crowding.

3. The escalator & lift on the international end: collect your bags, turn LEFT when you exit the first set of doors after the baggage belt. At the complete end of the concourse a lonely CISF jawan polices that way up. S/he will check if you have a international onward ticket/BP or send you packing to the other ways. Once you go up you get into a glass walled holding pen with yet another CISF checkpoint that will only let you ínto the checkin area if your flight is in 4h or less.
4. Escalator & lift on the domestic end: collect your bags, turn right when you exit the first set of doors after the baggage belt. At the complete end of the concourse a lonely CISF jawan polices that way up. S/he will check if you have a domestic onward ticket/BP or send you packing to the other ways. Once you go up everything is cordoned off and you are shown out the terminal by the CISF guy sitting at the glass door to the checkin area you end up curbside and have to enter the terminal again.

5. Just walking out as if you want to go to Delhi: here you exit the terminal and pretend to be a regular pax arriving in Delhi. Once you exit there are walk escalators where you push your cart on and get transported to the departure level. Select one of the many gates where there are no major lines and enter the checkin area.

B. International to domestic transit at T3:

For Air India I-D flights where your domestic flight is from AI 010-399 or 900-999, you will follow the procedure for I-I transfers (see this for details). Otherwise follow the procedure given below.

For all other flights, you will go through immigration in Delhi. After immigration you have to collect your bags and go through customs. Then follow steps 3, 4 or 5 in the section above.

Security will generally not allow entry into the domestic terminal until T-4 (four hours before the departure of your flight).

Transit hotel: For overnight transit (int'l flight arriving at night and domestic connection departing following morning), the transit hotel within Terminal 3 (IHG Holiday Inn Express) is perfectly acceptable. And the views of the tarmac when having the included breakfast aren't bad. You need to have a domestic flight departing from T3 in order to use it. The T-4 restriction does not apply to use the transit hotel. But it goes for quite a premium in rates over what the other hotels in the area cost (if willing to exit the terminal building for overnight stays). To reach, turn right after Customs and look for the Holiday Inn Express help desk inside the terminal. Staff will escort you to the hotel and help with other formalities.

For other terminals:
T2 is a (long) walk from T3. Exit the terminal, turn left and follow the signs.
T1 is ~8km by road and takes about 15 minutes by taxi. There is also a shuttle bus outside the terminal which is free if you are a woman or have a boarding pass for an onward flight, and costs INR 25 otherwise. There are no airside connections.


C. International to International transfer

After landing look for the board saying "International Transfers" (DO NOT go through immigration).

1. If you are on a single ticket and already have boarding pass in hand with "DT" (Direct Transfer) printed on it, walk past the transfer desks and go through transit security. Then you can proceed to the departure lounges and gates. Note: if your boarding pass does not have "DT" printed on it, you need to talk to the transfer desk, otherwise the I-I security checkpoint will likely not let you through and send you back to the transfer desk.

2. If you have separate tickets or don't have your onward boarding pass in hand, you have to go to the transfer desk where the airline staff will check documents and issue your onward boarding pass. You cannot check-in online or get an e-Boarding Passes for international flights out of India. Check-in generally opens 4 hours before and closes 60-75 minutes before departure. Then go through transit security as in point 1.

3. There are no priority security lanes in transit security so it is advisable to keep adequate time (>2 hrs) between connecting flights even if you are in F or J.

4. If you have separate tickets, in addition it is advisable to hold an Indian visa or e-visa as you may be denied boarding at origin otherwise.

5. A transit hotel for overnight stays (up to 24 hours) is available after transit security.



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Delhi IGI [DEL] connection/departure experience reports

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Old Dec 20, 2021, 7:52 am
  #526  
 
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Originally Posted by oliver2002
Or go for the 'allways' service that PP offers in DEL: https://www.allwaysvip.com/loc/delhi-india They know how to fast track you
Many, many thanks for posting this! Are there other passenger escort services at DEL?
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Old Dec 20, 2021, 7:53 am
  #527  
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Sadly no, only allways.
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Old Dec 23, 2021, 6:28 am
  #528  
 
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Travelling from Vistara BOM to DEL arrival 0010 and then have UA to ORD at 0155. I didn’t realize when booked that immigration will happen at DEL and not BOM (D’uh! I once did immigration at BOM even with a DEL connection but that must have been AI) - so am super worried that I will miss the connection due to immigration/customs/security at this busy covid/December period. Any experiences or suggestions? Thanks
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Old Dec 24, 2021, 12:18 pm
  #529  
 
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Originally Posted by adban
Travelling from Vistara BOM to DEL arrival 0010 and then have UA to ORD at 0155. I didn’t realize when booked that immigration will happen at DEL and not BOM (D’uh! I once did immigration at BOM even with a DEL connection but that must have been AI) - so am super worried that I will miss the connection due to immigration/customs/security at this busy covid/December period. Any experiences or suggestions? Thanks
See previous post: https://www.flyertalk.com/forum/33828402-post500.html
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Old Dec 25, 2021, 9:17 pm
  #530  
 
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Originally Posted by adban
Travelling from Vistara BOM to DEL arrival 0010 and then have UA to ORD at 0155. I didn’t realize when booked that immigration will happen at DEL and not BOM (D’uh! I once did immigration at BOM even with a DEL connection but that must have been AI) - so am super worried that I will miss the connection due to immigration/customs/security at this busy covid/December period. Any experiences or suggestions? Thanks
Is the entire BOM-DEL-ORD on one ticket?
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Old Jan 3, 2022, 8:40 am
  #531  
 
Join Date: Jan 2021
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Originally Posted by oliver2002
Some observations on recent I-D and D-I transit in DEL T3:

As you may recall there are 5 ways to get from the arrivals to the departure level:

- the domestic - intl transfer service: deplane from your domestic flight (or get off the bus) and go down the escalator (or stay on the same level coming from a bus) there is a special facility for transit pax who checked their bags thru in the hall with the copper hands on the wall. Service on this entry point are hit of miss, but will save you a lot of walking. There are AI and AF-KL agents roaming the queues and will fast track you if running late
- the escalator & lift on the domestic end: collect your bags, turn right when you exit the first set of doors after the baggage belt. At the complete end of the concourse a lonely CISF jawan polices that way up. S/he will check if you have a domestic onward ticket/BP or send you packing to the other ways. Once you go up everything is cordoned off and you are shown out the terminal by the CISF guy sitting at the glass door to the checkin area you end up curbside and have to enter the terminal again.
- the transfer desk in the middle of the arrivals concourse: always crowded. Here you could theorectically drop your bags and take the lift up to the security or checkin desks. Its a night mare, never used it due to crowding.
- the escalator & lift on the international end: collect your bags, turn LEFT when you exit the first set of doors after the baggage belt. At the complete end of the concourse a lonely CISF jawan polices that way up. S/he will check if you have a international onward ticket/BP or send you packing to the other ways. Once you go up you get into a glass walled holding pen with yet another CISF checkpoint that will only let you oínto the checkin area if your flight is in 4h or less
- just walking out as if you want to go to Delhi: here you pretend to be a regular pax arriving in Delhi. In the middle of the terminal there are walk escalators where you push your cart on and get transported to the departure level. Select one of the many gates where there are no major lines and enter the checkin area.
^^Can we create a wiki for this like the Mumbai thread? AJLondon ?
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Old Jan 6, 2022, 1:48 am
  #532  
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Originally Posted by superboi
^^Can we create a wiki for this like the Mumbai thread? AJLondon ?
Done. Pls feel free to add/edit/update.
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Old Jan 15, 2022, 11:14 pm
  #533  
 
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Anyone know if DEL T3 INT lounges are open.
I've been hearing reports of lounges not being open or offering take away only.
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Old Jan 16, 2022, 12:59 am
  #534  
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Originally Posted by somebol
Anyone know if DEL T3 INT lounges are open.
I've been hearing reports of lounges not being open or offering take away only.
Some are open. I used the Plaza Premium Lounge last month.
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Old Jan 16, 2022, 4:18 am
  #535  
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Only the two PP are open and super crowded. Best avoided.
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Old Feb 1, 2022, 4:58 pm
  #536  
 
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It took nearly 2hrs to clear passport control last week at midnight! The lines were long and not every kiosk was staffed by an officer. Good thing I had 4hrs in between my flights

The security check afterwards was fairly quick as they had a dedicated line for first/business class.

A lot more easier to connect in Europe or elsewhere for flights to the US. But it is what it is with all the air bubble bs
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Old Feb 1, 2022, 5:44 pm
  #537  
 
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Originally Posted by oliver2002
Or go for the 'allways' service that PP offers in DEL: https://www.allwaysvip.com/loc/delhi-india

They know how to fast track you
Looks like they are not in Delhi any more

Page not found
The page you are looking for doesn't exist or has been moved
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Old Feb 1, 2022, 11:09 pm
  #538  
 
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Originally Posted by malgudi
It took nearly 2hrs to clear passport control last week at midnight! The lines were long and not every kiosk was staffed by an officer. Good thing I had 4hrs in between my flights
Was this inbound or outbound? If outbound, did you use the connector or did they make you go out and back in?
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Old Feb 2, 2022, 12:43 am
  #539  
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Originally Posted by malgudi
Looks like they are not in Delhi any more

Page not found
The page you are looking for doesn't exist or has been moved
Interesting, the DEL website revamp of last week has dropped all mentions too. PP still seems to operate in DEL: https://www.plazapremiumlounge.com/e...port?stype=All
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Old Feb 2, 2022, 8:40 am
  #540  
 
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Originally Posted by superboi
Was this inbound or outbound? If outbound, did you use the connector or did they make you go out and back in?
Outbound. By connector, do you mean the "domestic - international transfer gate"?

If so, no. My flight wasn't until 4hrs later and I also needed to get the boarding passes reissued by UA.

But I didn't have to leave the terminal. Used the escalator at the end of the concourse to get to the departure counters.
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