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Old May 18, 2016, 11:19 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: oliver2002
Please add/correct as appropriate. (Need postcount of 90 to be able to edit)
(Note that information change dynamically and hence best to double check)
Thanks
desi

PLEASE NOTE that CERTAIN DOMESTIC FLIGHTS OF Air India (#010-399 and 900-999) are ACTUALLY segments of INTERNATIONAL FLIGHT and hence for the following discussion should be considered INTL flights.


TRANSFER at BOM

Air India and Vistara operate all of their international and domestic flights out of the same NEW terminal (T2). There is no need to change terminal or take any bus/taxi.

Low-cost airlines operate out of legacy Santacruz domestic terminal (T1) and you need to continue to follow the usual practice of changing terminal.
(For those not familiar with Santacruz Airport - CSIA - while both T1 and T2 uses same airfield and runaways, they are quite apart landside and can be 25-45 min by taxi depending on the traffic)

If first time in BOM then it is advisable to book connection with AI or Vistara to avoid this transfer between terminals.

INTL-to-INTL connections (suspended as of Jan 2022 due to COVID):

If both legs are on the same airline or on airlines that have interlined agreement, then your bags will be tagged to your final destination. But verify this fact when you actually check your bags at your origination and reconfirm by inspecting the bag tags.

Otherwise you have to go through immigration, collect bags and check-in again. This may need appropriate Visa too. If you have to do this, provide for 3 to 4 hours layover to be safe.

INTL-to-DOM transfer

Practice is similar to what you may find at major airports in the world such as JFK, LHR, etc. You have to go through immigration, collect bags, go through customs and then TURN LEFT upon exit from customs towards transfer area. DO NOT GO STRAIGHT into Semi-controlled reception area.

It is best to have entire reservation on single PNR to avail of better baggage allowance. Otherwise expect to pay high tarrifs of excess baggage. Also in case of delayed incoming flight, you will be most likely accomodated on the domestic portion.

Note that certain domestic looking segments of AI are actually onward leg of continuing International flight (#010-399 and 900-999). When connecting to/from these flights, treat them as INTL segments.

DOM-to-INTL transfer

It is best to have entire reservation on single PNR to avail of better baggage allowance. Otherwise expect to pay high tariffs of excess baggage. Your bags will be most likely tagged to your final destination when it is same airline or when airlines have interline agreement. Again, best to double check and reconfirm by looking at the bag tags. Otherwise, you have to collect bags at BOM and check-in again. Please check with your airline for the current process. Posts on this thread that are more than couple of months old, should be in "Trust but Verify" category.

If you are travelling by Air India and your incoming flight to BOM has been classified as international flight (currently applicable to certain AI flights only) then you would have already completed immigration process at your origin and you will simply follow INTL-to-INTL connection at BOM.

Otherwise, you will go through immigration at BOM airport even when your bags are checked to your final destination directly.


Please add/correct as appropriate. (Need postcount of 90 to be able to edit)
(Note that information change dynamically and hence best to double check)
Thanks
desi


TRANSFER at BOM

Air India, Jet Airways and Vistara operate all of their international and domestic flights out of the same NEW terminal (T2). There is no need to change terminal or take any bus/taxi.

Low-cost airlines operate out of legacy Santacruz domestic terminal and you need to continue to follow the usual practice of changing terminal.

INTL-to-INTL connections:

NOTE: Air-India operates some domestic flight segments as extension of an oversees flight (Typically flight numbers <400 - Double check routing on AI website to confirm example: AI 144 EWR_BOM_DEL). They should be treated as INTL flights for immigration/rechek/customs purpose.

If both legs are on the same airline or on airlines that have interlined agreement, then your bags will be tagged to your final destination. But verify this fact when you actually check your bags at your origination and reconfirm by inspecting the bag tags.

Otherwise you have to go through immigration, collect bags and check-in again. This may need appropriate Visa too. If you have to do this, provide for 3 to 4 hours layover to be safe.

INTL-to-DOM transfer

Practice is similar to what you may find at major airports in the world such as JFK, LHR, etc. You have to go through immigration, collect bags, go through customs and then TURN LEFT upon exit from customs towards transfer area. DO NOT GO STRAIGHT into Semi-controlled reception area.

It is best to have entire reservation on single PNR to avail of better baggage allowance. Otherwise expect to pay high tarrifs of excess baggage. Also in case of delayed incoming flight, you will be most likely accomodated on the domestic portion.

Note that certain dometic looking segments of AI are actually onward leg of continuing International flight such as EWR-BOM-AMD flight. When connecting to/from these flights, treat them as INTL segments.

DOM-to-INTL transfer

It is best to have entire reservation on single PNR to avail of better baggage allowance. Otherwise expect to pay high tarrifs of excess baggage. Your bags will be most likely tagged to your final destination when it is same airline or when airlines have interline agreement. Again, best to double check and reconfirm by looking at the bag tags. Otherwise, you have to collect bags at BOM and check-in again. Please check with your airline for the current process. Posts on this thread that are more than couple of months old, should be in "Trust but Verify" category.

If your incoming flight to BOM has been classified as international flight then you would have already completed emmigration (exit from India) process at your origination and you will simply follow INTL-to-INTL connection at BOM.

Otherwise, you will go through emmigration process at BOM airport even when your bags are checked to your final destination directly.
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Mumbai CSIA [BOM] connection/departure experience reports

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Old Jul 2, 2018, 4:28 am
  #1021  
 
Join Date: Aug 2009
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Hello,

I have a INTL-DOM connection next week at BOM. I'm arriving on LH from MUC at 11:15 pm (in J, if that's of any use), and then flying out on 9W to NAG at 6:45 am, so I guess I'll be at T2 only. They are separate tickets. (I normally don't have a domestic connecting flight when I arrive at BOM, so not used to this.) I've read through the last few pages of this thread and it seems like my only choice for a shower is the landside Niranta airport hotel?

I'm planning on checking in only once I leave the airport hotel (since I'll have to check in my second carry on bag for the domestic flight - I have no checked luggage on the intl flight). Is that the best option? I'll have a printed ticket with me, of course.

Anything else I'm missing?

Thanks!
rishib is offline  
Old Jul 2, 2018, 6:11 am
  #1022  
 
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Yes, the Niranta landside hotel is your best option at that time of the night for a long layover. How big is your second carry on? If you web-check in for your NAG flight and print the boarding pass at the hotel, you can head straight to security and take both the bags with you. They rarely gate-check bags in India.
Anish is offline  
Old Jul 2, 2018, 7:53 am
  #1023  
 
Join Date: Oct 2009
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Is there a lost and found at Mumbai airport that one can go to ? I know for sure that I left my rain jacket
at the Business class Security line at BOM. I realized this in air and it was too late then. Would CISF turn
it over the L&F ? Will it remain there until someone claims it ? Not a big deal but would love to have
that back if possible. One of my relatives will be at the airport next week and claim it if possible.
Thanks.
flyalways is offline  
Old Jul 2, 2018, 8:00 am
  #1024  
Moderator: Lufthansa Miles & More, India based airlines, India, External Miles & Points Resources
 
Join Date: Dec 2002
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Originally Posted by rishib
Hello,

I have a INTL-DOM connection next week at BOM. I'm arriving on LH from MUC at 11:15 pm (in J, if that's of any use), and then flying out on 9W to NAG at 6:45 am, so I guess I'll be at T2 only. They are separate tickets. (I normally don't have a domestic connecting flight when I arrive at BOM, so not used to this.) I've read through the last few pages of this thread and it seems like my only choice for a shower is the landside Niranta airport hotel?
9W will check your bag immediately after you clear customs if you like. They will also issue you with the boarding pass to NAG. Then leave the customs area like the normal pax who are terminating in Mumbai, the Niranta agent should be standing there expecting you.


Originally Posted by flyalways
Is there a lost and found at Mumbai airport that one can go to ? I know for sure that I left my rain jacket
at the Business class Security line at BOM. I realized this in air and it was too late then. Would CISF turn
it over the L&F ? Will it remain there until someone claims it ? Not a big deal but would love to have
that back if possible. One of my relatives will be at the airport next week and claim it if possible.
Thanks.
CSIA/GVK has a L&F office: https://www.csia.in/passenger/lost-luggage.aspx The Email ID shown there [email protected]is pretty quick to respond.
flyalways likes this.
oliver2002 is offline  
Old Jul 8, 2018, 1:41 pm
  #1025  
 
Join Date: Jul 2018
Posts: 7
9hr stopover BOM

Arriving on Air Canada at 10pm with a connection to Air India to DEL at 7 am. Flying J. What are the options ? Will a lounge be open when I arrive ? Better to stay in transit hotel? Any advice appreciated !
Usuallyin7A is offline  
Old Jul 8, 2018, 3:39 pm
  #1026  
 
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Originally Posted by Usuallyin7A
Arriving on Air Canada at 10pm with a connection to Air India to DEL at 7 am. Flying J. What are the options ? Will a lounge be open when I arrive ? Better to stay in transit hotel? Any advice appreciated !
Yes...perfect for transit hotel stay !
flyalways is offline  
Old Jul 9, 2018, 4:44 am
  #1027  
 
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Originally Posted by Usuallyin7A
Arriving on Air Canada at 10pm with a connection to Air India to DEL at 7 am. Flying J. What are the options ? Will a lounge be open when I arrive ? Better to stay in transit hotel? Any advice appreciated !
I am pretty sure the GVK lounges will be open and if you are flying J then you should have access to one of them. I am not sure if they would be bearable for 9 hours, but they are beautiful lounges. Wifi is speedy, food is good and finding seating shouldn't be a problem. In case you don't want to spend on the transit hotel, this is a decent alternative
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Old Jul 9, 2018, 5:08 am
  #1028  
Moderator: Lufthansa Miles & More, India based airlines, India, External Miles & Points Resources
 
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Originally Posted by ss1710
I am pretty sure the GVK lounges will be open and if you are flying J then you should have access to one of them. I am not sure if they would be bearable for 9 hours, but they are beautiful lounges. Wifi is speedy, food is good and finding seating shouldn't be a problem. In case you don't want to spend on the transit hotel, this is a decent alternative
If you can get airside at 11pm... sadly the AI domestic checkin counters only open at 2.30am. The GVK lounge has a seating area towards the back that has benches you can sleep on, but those are taken rather quickly and pretty uncomfortable.
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Old Jul 9, 2018, 7:55 am
  #1029  
 
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The landside Niranta hotel is definitely worth the money for a 9 hour layover in the middle of the night.
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Old Jul 9, 2018, 1:19 pm
  #1030  
 
Join Date: Jul 2018
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Originally Posted by oliver2002
If you can get airside at 11pm... sadly the AI domestic checkin counters only open at 2.30am. The GVK lounge has a seating area towards the back that has benches you can sleep on, but those are taken rather quickly and pretty uncomfortable.
Thanks for advice
If i arrived with no baggage and a boarding pass for my connecting flight, then
1. Can I access an intnernational lounge for a few hours?
2. If not can I get into the DOM terminal and if so would be lounges be open?

sorry for all questions but after a long flight don’t really want to go back to bed...
Usuallyin7A is offline  
Old Jul 9, 2018, 1:32 pm
  #1031  
 
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The international area is separate from the domestic area - lounges included. You won't get access to the international lounge. You'll be able to get access to the domestic lounge only when they let you through airport security. As a general policy you can't enter any airport in India less than 4 hours before your scheduled departure. Not sure how that's different when you're connecting but I would imagine that security wouldn't let you through earlier to the domestic area.

The lounges are open 24x7. But even the GVK dom lounge is not a place you'd want to spend 9 hours in.
PiperAtGatesofDawn is offline  
Old Jul 11, 2018, 10:14 am
  #1032  
 
Join Date: Jul 2018
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Hi

My ticket is issued by Air Canda but flights are with Air India and Lufthansa. The journey is through business class.
AI985: Landing at Mumbai -> 8:30 pm
LH765: Departing from Mumbai-> 12:50 am

So my question is, can I do through check-in with Air India so that I can get bags at the final destination rather than in Mumbai. If not then do I have sufficient time to collect luggage and complete other formalities?
Vpatel is offline  
Old Jul 13, 2018, 3:24 am
  #1033  
 
Join Date: Jul 2014
Location: Ahmedabad, INDIA
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Originally Posted by Vpatel
Hi

My ticket is issued by Air Canda but flights are with Air India and Lufthansa. The journey is through business class.
AI985: Landing at Mumbai -> 8:30 pm
LH765: Departing from Mumbai-> 12:50 am

So my question is, can I do through check-in with Air India so that I can get bags at the final destination rather than in Mumbai. If not then do I have sufficient time to collect luggage and complete other formalities?
Hi there welcome to FT!

Yes, AI agents in AMD can tag your bags all the way and you do not have to collect them in BOM! Have done that with LH in past and should be breeze! (Remember to keep baggage tags just in case sthg goes hayways!)
Bioflyer is offline  
Old Jul 13, 2018, 4:47 am
  #1034  
Moderator: Lufthansa Miles & More, India based airlines, India, External Miles & Points Resources
 
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Also make sure to visit the LH gate in Mumbai before boarding to show them your luggage tags so they record it in their system.
oliver2002 is offline  
Old Jul 13, 2018, 11:39 am
  #1035  
 
Join Date: Jul 2018
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@Bioflyer and @oliver2002 thanks.
Vpatel is offline  


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