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Hyatt Regency London the Churchill REVIEW - MASTER THREAD

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Hyatt Regency London the Churchill REVIEW - MASTER THREAD

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Old May 19, 2015, 3:30 pm
  #1021  
 
Join Date: Jul 2014
Programs: Hyatt Diamond, southwest A List Preferred, American Platinum
Posts: 255
Thanks. I did get her email, emailed her yesterday and she replied immediately. Gotta love great Hyatt Diamond customer service.
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Old Jun 9, 2015, 2:32 pm
  #1022  
 
Join Date: Nov 2013
Posts: 52
Gym construction?

Has anyone stayed there recently and know if the gym facilities are open or are they under construction? If they are open, how were they?
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Old Jun 9, 2015, 4:39 pm
  #1023  
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Join Date: Jun 2001
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Originally Posted by ChoochMom
Has anyone stayed there recently and know if the gym facilities are open or are they under construction? If they are open, how were they?
Stayed there yesterday.

Gym still under construction. They are allowing you to use a gym not even a block away. They will even escort you there.

Home House - 20 Portman Square

I didn't have time to use it so can't tell you anything about it.
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Old Jun 9, 2015, 9:27 pm
  #1024  
 
Join Date: Feb 2007
Programs: Hyatt Diamond, SPG VIP, Marriott Platinum Premier
Posts: 21
Can anyone post pictures of the executive suite? And a review of the room. Seems like very little info on the web on this particular suite.
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Old Jun 9, 2015, 10:18 pm
  #1025  
Moderator: Luxury Hotels and FlyerTalk Evangelist
 
Join Date: Sep 2002
Location: Palo Alto, California,USA
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I don't have any pics but the executive suites I have stayed in fall into two types:

1. The two rooms at the end of the hall on each floor facing the Square.

2. The two rooms the are first on the inside when you go down the either cross aisles.

Thus there are 4 per floor except the 9th floor, which is set up differently.

They have two full rooms, a living room and a bedroom. The bedroom has a full bath attached with a smallish shower separate from the bath. There is also a guest toilet/sink right across from the front door. There is a TV in both the living room and bedroom.

The ones at the end of the hall have the view of the square which is the good view at this hotel. The one to the far right at the end of the hall has two sinks in the main bathroom, all the others just have one.

The ones not at the end of the hall basically have no view at all but the living room is noticeably larger, just as long but wider.

Very nice rooms, easily more than double the size of the entry level suites. As I don't care so much about the view, I like this class of room very much.
RichardInSF is online now  
Old Jun 10, 2015, 10:51 am
  #1026  
 
Join Date: Feb 2007
Programs: Hyatt Diamond, SPG VIP, Marriott Platinum Premier
Posts: 21
Anyone got any pics of the executive suites ? Of the 2 types described ?
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Old Jun 10, 2015, 11:48 am
  #1027  
 
Join Date: Jan 2010
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Originally Posted by dt88
Anyone got any pics of the executive suites ? Of the 2 types described ?
We have pictures of each kind of Regency Suite (there are 3 kinds we have seen) plus the Saatchi Suite but not the exec.

These are our preferred room type (ok the Royal Suite was pretty sweet when we got it but that's a one-off). We had the end of corridor style for the first time last night and I think I preferred it to the inside suites, but it is a minimal difference. The style is basically the same as the Regency Suites but the living room in particular is much bigger and the guest cloakroom is nice to have.
price123 is offline  
Old Jun 11, 2015, 6:57 am
  #1028  
 
Join Date: Nov 2013
Posts: 52
Originally Posted by iluv2fly
Stayed there yesterday.

Gym still under construction. They are allowing you to use a gym not even a block away. They will even escort you there.

Home House - 20 Portman Square

I didn't have time to use it so can't tell you anything about it.
Thanks for the info!
ChoochMom is offline  
Old Jun 11, 2015, 9:36 am
  #1029  
 
Join Date: Jul 2014
Programs: Hyatt Diamond, southwest A List Preferred, American Platinum
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Just got back from staying here last week in the suite that RichardinSF described in his first paragraph. I would like to add a few thoughts. The bathroom is extremely small with only one sink. The shower is the smallest shower I have ever been in as it is only 2 feet by 2 1/2 feet. You literally cannot move in it. On the positive side, the water pressure is excellent as is the multiple spray shower head. There is no outlet in the bathroom, so you have to dry your hair in the other room with no mirror or plug it in so you can use the living room mirror only then you have no place to set the dryer. Seemed very odd to me. On a positive note, the Club level is amazing. Great breakfast and evening spread. We actually used it for dinner every night as we were heading out early to go to the theatre. Wonderful, attentive service.
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Old Jun 11, 2015, 1:59 pm
  #1030  
Moderator: Luxury Hotels and FlyerTalk Evangelist
 
Join Date: Sep 2002
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Originally Posted by joey965
Just got back from staying here last week in the suite that RichardinSF described in his first paragraph. I would like to add a few thoughts. The bathroom is extremely small with only one sink. The shower is the smallest shower I have ever been in as it is only 2 feet by 2 1/2 feet. You literally cannot move in it. On the positive side, the water pressure is excellent as is the multiple spray shower head. There is no outlet in the bathroom, so you have to dry your hair in the other room with no mirror or plug it in so you can use the living room mirror only then you have no place to set the dryer. Seemed very odd to me. On a positive note, the Club level is amazing. Great breakfast and evening spread. We actually used it for dinner every night as we were heading out early to go to the theatre. Wonderful, attentive service.
The shower is that tiny size in maybe 90%+ of the rooms in the hotel, not just the suites. As to no plug in the bathroom, you probably haven't stayed in many British hotels -- that's the case for virtually all of them. In the country which invented the ground fault interrupter circuit, almost every British hotel seems to think that health&safety regulations require that there be no outlet in the bathroom. The search for the hairdrier and where to plug it in are standard features of touting the UK!
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Old Jun 11, 2015, 10:53 pm
  #1031  
 
Join Date: Jan 2010
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As a comment on the showers, I believe that the refit is seeing these made bigger. Will get a photo in a couple of weeks...

I agree that the current showers are not big (although they are plenty big enough for 1 - we manage to shower together there but it's a squeeze) but better than the shower over bath in the other rooms.
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Old Jun 22, 2015, 10:18 am
  #1032  
 
Join Date: Feb 2007
Programs: Hyatt Diamond, SPG VIP, Marriott Platinum Premier
Posts: 21
Anyone have any pics of the 2 types of executive suites ? Anybody?
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Old Jul 19, 2015, 8:44 pm
  #1033  
 
Join Date: Sep 2013
Location: Midwest
Programs: Hyatt Diamond
Posts: 757
Just returned from 3 nights here. It would be unfair for me to do a review since this visit immediately followed my best hotel stay to date at PH Vienna (reviewed under that thread.) There were a few things to note:

1. service in the club lounge was attentive and gracious. The best lounge service I have experienced.

2. I don't remember ever seeing a general manager at a hotel. Michael Gray was in the lounge schmoozing with who I assume were VIPs. I was impressed.

3. Warned of construction noise at check in and they were noticeable.

4. executive suite had shutter doors separating bed and LV, no soundproofing whatsoever. I ended up moving the ottoman into the powder room at the entrance to get work done so I would not wake up my husband, a very light sleeper.
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Old Jul 20, 2015, 9:50 am
  #1034  
 
Join Date: May 2010
Location: Oslo
Posts: 448
Originally Posted by thucanhho
Just returned from 3 nights here. It would be unfair for me to do a review since this visit immediately followed my best hotel stay to date at PH Vienna (reviewed under that thread.) There were a few things to note:

1. service in the club lounge was attentive and gracious. The best lounge service I have experienced.

2. I don't remember ever seeing a general manager at a hotel. Michael Gray was in the lounge schmoozing with who I assume were VIPs. I was impressed.

3. Warned of construction noise at check in and they were noticeable.

4. executive suite had shutter doors separating bed and LV, no soundproofing whatsoever. I ended up moving the ottoman into the powder room at the entrance to get work done so I would not wake up my husband, a very light sleeper.
Thank you for the review. Did you get any impression on how long the construction will last? Is it inside or outside the hotel?
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Old Jul 20, 2015, 10:38 am
  #1035  
 
Join Date: Jan 2010
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Posts: 2,004
Originally Posted by heakja
Thank you for the review. Did you get any impression on how long the construction will last? Is it inside or outside the hotel?
Planned to be complete by end of September. However, these things often over-run...
Inside the hotel and due to the old construction, can be noisy - when we were there they were only working in the basement but you could hear on the 8th floor.

We saw a mock-up room during our stay - mostly good. The shower is a great improvement and we liked the colour palette chosen. We would have preferred a bit of a move to the modern, opening up the bathroom to the room more to make the standard rooms feel bigger, but an improvement nonetheless.
price123 is offline  


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