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Problems with the Hyatt app/website - MASTER THREAD

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Problems with the Hyatt app/website - MASTER THREAD

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Old Apr 25, 2024 | 8:57 am
  #91  
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Same here
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Old Apr 25, 2024 | 9:15 am
  #92  
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So, I just got an email about the Mr and Mrs Smith integration and the app cant quote anything. Guess everyone broke the reservation system by hammering it after the notice.
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Old Apr 25, 2024 | 11:07 am
  #93  
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I can see rates but it hangs up when trying to actually book or view rate rules.
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Old Apr 26, 2024 | 1:21 am
  #94  
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I cant see any rates (on app or website). App was working fine for me up until a couple hours ago.
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Old Apr 26, 2024 | 2:20 am
  #95  
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The website was completely down earlier but now it is working again for me, as is the app. The past couple of days it's been on and off, often if you do a search it will not return any rates but right now it's working.
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Old Apr 26, 2024 | 11:11 am
  #96  
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App and website seems to be working to show me rates and availability. However, I can't make any reservations or cancel any existing reservations right now. Each time I try to book or cancel a reservation both the app and website error out saying it can't complete my request.
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Old Apr 27, 2024 | 11:23 pm
  #97  
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coleslaw It was useful for me to have information like the hotel's address and phone number on standby rather than forking through the mercurial app and its propensity to load slowly, log you out at whim or just go on the fritz. Plus I liked collecting the properties I stayed it within the wallet - it's like a card collection when you scroll through them all!

Speaking of - is anyone still experiencing issues booking MMS properties through the website/app? I've looked at several countries during different periods over different days and I keep getting "Contact hotel for more information" for every property I'm looking at.

For an integration that's been months in the making, I'm surprised at how poorly executed this has been.

khabah
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Old Apr 28, 2024 | 8:26 am
  #98  
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Staying at a Dreams AI. App hasn't updated to reflect I am checked in. Is that standard for Dreams AI (SLH was the same for me) or an issue with the app/my specific dreams?
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Old Apr 30, 2024 | 6:32 pm
  #99  
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App issues

Is anybody else having issues with the WoH IOs app?

I am getting a message that my reservations cannot sync. Tried deleting and re-installing same issue
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Old Apr 30, 2024 | 6:48 pm
  #100  
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A month now that I can't book via app. I have to delete app and use my phone's web browser to book.
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Old May 2, 2024 | 11:10 pm
  #101  
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Here we go again?
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Old Jul 7, 2024 | 8:47 pm
  #102  
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Getting an error dialog "System Outage / Sorry we are having a system issue. Please try again later." trying to search for rates in the Android app.

Website search results in HTTP 503 server error.
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Old Jul 7, 2024 | 8:53 pm
  #103  
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Originally Posted by Zorak
Getting an error dialog "System Outage / Sorry we are having a system issue. Please try again later." trying to search for rates in the Android app.

Website search results in HTTP 503 server error.
Was browsing the website and it seems to have stopped working around that time too.
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Old Jul 7, 2024 | 9:31 pm
  #104  
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Seems fixed now
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Old Jul 14, 2024 | 2:05 am
  #105  
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Is anyone experiencing app issues today? Ive been logged out automatically twice and have been dealing with endless loading, nothing loading and lots of error messages - all this over the span of three hours.

khabah
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