Problems with the Hyatt app/website - MASTER THREAD
#34
Suspended
Join Date: Feb 2003
Location: On strike
Programs: FT badges are idiotic
Posts: 7,950
#35



Join Date: Jun 2022
Location: LAX, SNA, SFO
Programs: AA EXP, B6 M4, WoH Globalist, IHG Diamond Amb, MB Titanium, Hertz PC, Avis PC
Posts: 1,918
Login is inconsistent. There is still a problem with Globalists specifically. Sometimes it will say that your status is "Member". If you go to the "Contact" tab in the bottom, it will show you the "Member Line" instead of "Globalist Line"
#36



Join Date: Oct 2013
Location: SFO
Programs: AA EXP, UA Plat, Hyatt Glob, Hilton Diamond, Marriott Plat
Posts: 6,235
I've seen "Member Line" even when it shows Globalist elsewhere on the app. It still routed to the Globalist phone number.
#37



Join Date: Jun 2022
Location: LAX, SNA, SFO
Programs: AA EXP, B6 M4, WoH Globalist, IHG Diamond Amb, MB Titanium, Hertz PC, Avis PC
Posts: 1,918
Definitely does not route to the Glob line. Routes you to 994-9288. Previously routed you to 544. But after checking online just now it seems like 544 is actually the standard number? Not sure anymore.
#38



Join Date: Oct 2013
Location: SFO
Programs: AA EXP, UA Plat, Hyatt Glob, Hilton Diamond, Marriott Plat
Posts: 6,235
#40
Community Director Emerita




Join Date: Oct 2000
Location: Anywhere warm
Posts: 35,578
#42


Join Date: Sep 2020
Posts: 4,284
There seems to be legitimate issues today even Hyatt.com is giving this error that I havent seen before :
Excuse us while we do a little housekeeping.
Excuse us while we do a little housekeeping.
Hyatt.com and other related sites are currently down for maintenance. Please come back soon.
#43


Join Date: Jun 2020
Location: NJ
Programs: Hyatt Globalist, AA Executive Platinum, UA Gold
Posts: 870
#45


Join Date: Mar 2019
Programs: UA 1K, AA Plat, DL Gold, Marriott Titanium, Hyatt Globalist, Hilton Diamond, Avis PC, Hertz PC
Posts: 42
Mobile key never ever works for me at one particular property. Any suggestions on how to get it fixed? Front desk has no idea. Theyve revoked and reissued it during multiple reservations without any change.
The key creator kiosks also NEVER work for me.
Any tips?
The key creator kiosks also NEVER work for me.
Any tips?






That is one of the Glob lines, according to the website.

