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Asking Concierge to help with upgrade

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Asking Concierge to help with upgrade

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Old May 10, 2021 | 4:52 pm
  #16  
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Originally Posted by united 1k flyer
that’s incorrect, the only difference is the milestone awards. The benefits are the exact same.
Having a good concierge makes a huge difference for me. Her assistance is invaluable when she reaches out to the Hotels and resorts with special requests , anniversaries, family reunions etc. Globe lite would not cut it for me.
I do believe that there are other things noted in my Hyatt Folio which track my spend and stays. I have never made Concierge Key but I’m certainly up there on what I pay Hyatt every year and and a solid paid 60 -80 nights a year, spa usage and eating in house
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Old May 11, 2021 | 12:34 am
  #17  
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Originally Posted by coleslaw
What does the "internal rating" involve?
Your history with the individual hotel -

Average Amount Spent

Average Room Type Booked

Average Room Type Allocated

Average Amount Comped for Dining (Glob)

History of Complaints, History of Positive Remarks by Hotel Staff and Management.

Same thing with all Hyatt Branded Hotels which spits out an internal rating.
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Old May 11, 2021 | 3:09 am
  #18  
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Originally Posted by Matt4200
Your history with the individual hotel -

Average Amount Spent

Average Room Type Booked

Average Room Type Allocated

Average Amount Comped for Dining (Glob)

History of Complaints, History of Positive Remarks by Hotel Staff and Management.

Same thing with all Hyatt Branded Hotels which spits out an internal rating.
So you’re saying it’s an individual property’s rating of you rather than a Hyatt rating?
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Old May 11, 2021 | 4:54 am
  #19  
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Originally Posted by united 1k flyer
that’s incorrect, the only difference is the milestone awards. The benefits are the exact same.
benefits yes, but there is a difference in the sequence of e.g. assigning upgraded rooms on check-in and hence the possibility of getting an upgrade as a Glob obviously.
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Old May 11, 2021 | 7:05 am
  #20  
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Originally Posted by Matt4200
Your history with the individual hotel -

Average Amount Spent

Average Room Type Booked

Average Room Type Allocated

Average Amount Comped for Dining (Glob)

History of Complaints, History of Positive Remarks by Hotel Staff and Management.

Same thing with all Hyatt Branded Hotels which spits out an internal rating.
Do you have any proof that such a rating exists? it sounds like the AA helix score or Eagle rating. I was not aware that Hyatt has an actual internal rating like this. Has anyone ever tried to request this information using the California Consumer Privacy Act request or GDPR (Europe)?
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Old May 11, 2021 | 7:11 am
  #21  
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Originally Posted by kpott
Do you have any proof that such a rating exists? it sounds like the AA helix score or Eagle rating. I was not aware that Hyatt has an actual internal rating like this. Has anyone ever tried to request this information using the California Consumer Privacy Act request or GDPR (Europe)?
Does CCPA/GDPR cover "derived" information like this? I also wasn't aware of Hyatt calculating/maintaining a "score" like this, but as you mention it's more common for airlines (incl. BA who I have more experience with). I have never submitted a GDPR request myself, but I can see how they would MAYBE be able to provide you all of the underlying data that goes into the "score" without actually providing the score itself while still fulfilling the obligations.
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Old May 11, 2021 | 10:59 am
  #22  
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Originally Posted by coleslaw
So you’re saying it’s an individual property’s rating of you rather than a Hyatt rating?
I’m saying there is both, there is the Hyatt wide rating which is all notations and scores tallied up, then there is the individual property’s rating inclusive of all the aforementioned information.
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Old May 11, 2021 | 12:42 pm
  #23  
 
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I ALWAYS ask when checking in, "Does it say I'm P8? Does it? I have to be" I always get a laugh. I cant even remember if P8 was a thing, or if it was legend. I came here to post, last two times I've reached out to my Concierge, she was great and helpful. Maybe I'd get a little whiny if it was something I REALLY wanted, but other than that, whatever she can do. A KUDOS to my Concierge, without giving her name. :-)
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Old May 11, 2021 | 2:24 pm
  #24  
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Anybody interested in the internal ratings.... check this thread... it was GP time, but WoH would probably still be using...

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Old May 12, 2021 | 12:30 pm
  #25  
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Originally Posted by martinplas
I have never made Concierge Key but I’m certainly up there on what I pay Hyatt every year and and a solid paid 60 -80 nights a year, spa usage and eating in house
Um... isn't 'Concierge Key' an American Airlines thing rather than Hyatt?
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