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Thread: Asking Concierge to help with upgrade
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Old May 11, 2021 | 12:34 am
  #17  
Matt4200
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Join Date: Sep 2019
Location: Los Angeles
Programs: Hyatt Globalist, Hilton Diamond
Posts: 5,910
Originally Posted by coleslaw
What does the "internal rating" involve?
Your history with the individual hotel -

Average Amount Spent

Average Room Type Booked

Average Room Type Allocated

Average Amount Comped for Dining (Glob)

History of Complaints, History of Positive Remarks by Hotel Staff and Management.

Same thing with all Hyatt Branded Hotels which spits out an internal rating.
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