Originally Posted by
kpott
Do you have any proof that such a rating exists? it sounds like the AA helix score or Eagle rating. I was not aware that Hyatt has an actual internal rating like this. Has anyone ever tried to request this information using the California Consumer Privacy Act request or GDPR (Europe)?
Does CCPA/GDPR cover "derived" information like this? I also wasn't aware of Hyatt calculating/maintaining a "score" like this, but as you mention it's more common for airlines (incl. BA who I have more experience with). I have never submitted a GDPR request myself, but I can see how they would MAYBE be able to provide you all of the underlying data that goes into the "score" without actually providing the score itself while still fulfilling the obligations.