Rio Hotel & Casino Las Vegas REVIEW - MASTER THREAD (Destination+other brands)
#796
Join Date: Aug 2010
Location: Seat 1L these days :)
Programs: AF Platinum/AY LUMO/SK EBG/baEC S/HYATT Globalist/MR LTP/A3 *G/HH Dia/IHG plat
Posts: 8,178
#797
Join Date: Sep 2019
Location: Los Angeles
Programs: Hyatt Globalist, Hilton Diamond
Posts: 5,072
Well for one the Hyatt policy says the waters are to be given daily. Then for another as seen by the breakfast disaster that could lead to abuse. What about the people who book for 2 weeks just hand them 28 waters at check in?
#798
FlyerTalk Evangelist
Join Date: Jun 2002
Location: ORD, HKG
Programs: UA*G, AA Emerald, HHonors Diamond, Hyatt globalist
Posts: 10,321
I was here Mon - Fri too and left to avoid the high rates and returned today. When I was here early this week, I picked up the water daily from the main registration / front desk, didn't get any water cards. I also never did any check in at the VIP room. The breakfast card is new to me. Will find out tomorrow morning on how to use them.
Do you know if the stay from Apr 28th to May 1st (3 nights) will be eligible for the 3K bonus journeys?
Do you know if the stay from Apr 28th to May 1st (3 nights) will be eligible for the 3K bonus journeys?
When I checked in last Sunday there wasn't water cards, it is only last Monday I saw a post here, then I went back to VIP registration and asked, they gave me a bunch of cards since I had two rooms, last night at main front desk she did not give me anything at all
I don't think we will get another 3K bonus as I re-read the rules of bonus journey, said something about complete the stay / check out on the 30th.
Last edited by ORDnHKG; Apr 29, 2024 at 7:46 am
#799
Join Date: Mar 2024
Location: Irvine, CA
Programs: Hyatt Globalist
Posts: 17
I just saw the breakfast card posted to one of the FB group, it is just information but not a voucher, still said just charged to the room, present the card instead of let them know being globalist so they will add the gratuity to the bill, I guess base on my previous stays, some servers did not ask if I am globalist first, and I saw on the receipt that it didn't print "Hyatt breakfast" on the top, without that gratuity wasn't added, therefore they missed out on tips
When I checked in last Sunday there wasn't water cards, it is only last Monday I saw a post here, then I went back to VIP registration and asked, they gave me a bunch of cards since I had two rooms, last night at main front desk she did not give me anything at all
I don't think we will get another 3K bonus as I re-read the rules of bonus journey, said something about complete the stay / check out on the 30th.
When I checked in last Sunday there wasn't water cards, it is only last Monday I saw a post here, then I went back to VIP registration and asked, they gave me a bunch of cards since I had two rooms, last night at main front desk she did not give me anything at all
I don't think we will get another 3K bonus as I re-read the rules of bonus journey, said something about complete the stay / check out on the 30th.
"10.I have registered for the promotion and have a stay on April 30 with a checkout on May 1, 2024. Will the night count towards the promotion?
Yes, Eligible Nights completed between March 1 and April 30, 2024, will count toward the promotion. However, if a stay has Eligible Nights during the Promotion Period but is not completed during the Promotion Period, the stay must be completed by October 31, 2024, in order to have those Eligible Nights on that stay that were completed after registration and during the promotion period count for this promotion."
#800
Join Date: Nov 2023
Programs: Hyatt Globalist
Posts: 52
Just completed another 5-days "stay" last week (April 21st check in, April 26th checkout)
- I only stayed 2 out of the 5 days (Physically checked in 21st at around 10pm, and I just left at around 23rd 6pm for a flight, left a DND sign up)
- Housekeeping came by both days at around 11am
- Went to general check-in since VIP was closed by the time I arrived
- on the first day I didn't get any water vouchers, but simply just got two bottles from FD. Subsequent days I went to VIP and they gave me vouchers - 3 days worth + 2 bottles on the spot
- no coffee or pastries at VIP; I asked and they simply said they don't have them
- Breakfast was a bit confusing since I told them I am Globalist at FD and the server but somehow it got missed, so at cashier reminded them and they changed my receipt to Hyatt breakfast. 2nd day receipt came with "Hyatt breakfast" already printed so that went without hiccup
- Steak & Eggs is pretty good imo although a bit too heavy for breakfast; I got Hash & Chorizo on my 2nd day since I heard it got recommended here. Both were pretty decent, and portions were so huge I had to take both back to my room and eat again for lunch
- First day, was told only one drink is comped, so I only got a latte. 2nd Day I didn't ask for Globalist benefits and simply just ordered a coffee and an orange juice. Didn't get any question at cashier, and never showed up on my hotel bill
- Despite the 85F+ weather I decided to see how long it took me to get to the strip via walking. From Rio lobby to front of Caesar took me around 20 minutes (15 if I didn't get stopped by the traffic light)
At the end, ~$125 for 5 EQNs and ~6000 points and two breakfasts that are "worth" around $100 after tax and tip. Granted the food was a bit overpriced, but $100 to cover 4 meals (2 breakfast + 2 lunch for me personally) is a pretty good deal. Think going forward this will be a good plan B to hit Globalist for cheap.
I also just realized the dates in my past stays is wrong ... oh wells
- I only stayed 2 out of the 5 days (Physically checked in 21st at around 10pm, and I just left at around 23rd 6pm for a flight, left a DND sign up)
- Housekeeping came by both days at around 11am
- Went to general check-in since VIP was closed by the time I arrived
- on the first day I didn't get any water vouchers, but simply just got two bottles from FD. Subsequent days I went to VIP and they gave me vouchers - 3 days worth + 2 bottles on the spot
- no coffee or pastries at VIP; I asked and they simply said they don't have them
- Breakfast was a bit confusing since I told them I am Globalist at FD and the server but somehow it got missed, so at cashier reminded them and they changed my receipt to Hyatt breakfast. 2nd day receipt came with "Hyatt breakfast" already printed so that went without hiccup
- Steak & Eggs is pretty good imo although a bit too heavy for breakfast; I got Hash & Chorizo on my 2nd day since I heard it got recommended here. Both were pretty decent, and portions were so huge I had to take both back to my room and eat again for lunch
- First day, was told only one drink is comped, so I only got a latte. 2nd Day I didn't ask for Globalist benefits and simply just ordered a coffee and an orange juice. Didn't get any question at cashier, and never showed up on my hotel bill
- Despite the 85F+ weather I decided to see how long it took me to get to the strip via walking. From Rio lobby to front of Caesar took me around 20 minutes (15 if I didn't get stopped by the traffic light)
At the end, ~$125 for 5 EQNs and ~6000 points and two breakfasts that are "worth" around $100 after tax and tip. Granted the food was a bit overpriced, but $100 to cover 4 meals (2 breakfast + 2 lunch for me personally) is a pretty good deal. Think going forward this will be a good plan B to hit Globalist for cheap.
I also just realized the dates in my past stays is wrong ... oh wells
#801
FlyerTalk Evangelist
Join Date: Jun 2002
Location: ORD, HKG
Programs: UA*G, AA Emerald, HHonors Diamond, Hyatt globalist
Posts: 10,321
- Breakfast was a bit confusing since I told them I am Globalist at FD and the server but somehow it got missed, so at cashier reminded them and they changed my receipt to Hyatt breakfast. 2nd day receipt came with "Hyatt breakfast" already printed so that went without hiccup
- Steak & Eggs is pretty good imo although a bit too heavy for breakfast; I got Hash & Chorizo on my 2nd day since I heard it got recommended here. Both were pretty decent, and portions were so huge I had to take both back to my room and eat again for lunch
- First day, was told only one drink is comped, so I only got a latte. 2nd Day I didn't ask for Globalist benefits and simply just ordered a coffee and an orange juice. Didn't get any question at cashier, and never showed up
- Steak & Eggs is pretty good imo although a bit too heavy for breakfast; I got Hash & Chorizo on my 2nd day since I heard it got recommended here. Both were pretty decent, and portions were so huge I had to take both back to my room and eat again for lunch
- First day, was told only one drink is comped, so I only got a latte. 2nd Day I didn't ask for Globalist benefits and simply just ordered a coffee and an orange juice. Didn't get any question at cashier, and never showed up
#802
FlyerTalk Evangelist
Join Date: Jun 2002
Location: ORD, HKG
Programs: UA*G, AA Emerald, HHonors Diamond, Hyatt globalist
Posts: 10,321
Well as expected, those cards are not vouchers but simply information for us, as I went to VIP registration to get one of those cards before I head to hash house, the host didn't take it, the server didn't take it, and she said just give it to cashier, but the cashier didnt take it neither and said to me just keep that card for myself, as it needs to be room charge anyway just like before
Last edited by ORDnHKG; Apr 29, 2024 at 3:02 pm
#803
Join Date: Nov 2023
Programs: Hyatt Globalist
Posts: 52
I understand that, was just saying since someone earlier in the thread mentioned coffee before so I checked and there wasn't. I remembered the first time I went there was some water dispenser too but that seems to be gone also.
#804
FlyerTalk Evangelist
Join Date: Jun 2002
Location: ORD, HKG
Programs: UA*G, AA Emerald, HHonors Diamond, Hyatt globalist
Posts: 10,321
I think that person was just making that up, as I remember that person also talked about breakfast voucher, which I replied none of that ever exist since my first stay at Rio was exactly a month ago today, and since then this is my third time I am at Rio, if you read up thread, nobody else mentioned coffee neither if my sample is not enough for you to confirm
Last edited by ORDnHKG; Apr 29, 2024 at 3:04 pm
#805
Join Date: Sep 2019
Location: Los Angeles
Programs: Hyatt Globalist, Hilton Diamond
Posts: 5,072
I think that person was just making that up, as I remember that person also talked about breakfast voucher, which I replied none of that ever exist since my first stay at Rio was exactly a month ago today, and since then this is my third time I am at Rio, if you read up thread, nobody else mentioned coffee neither if my sample is not enough for you to confirm
#806
FlyerTalk Evangelist
Join Date: Jun 2002
Location: ORD, HKG
Programs: UA*G, AA Emerald, HHonors Diamond, Hyatt globalist
Posts: 10,321
What is your purpose of reposing this from someone else on that globalist FB group ? The person who made the coffee comment at VIP registration was from beginning of this month where neither of these exists, water card didn't exist not since last Monday.
Also as I point out 3 posts above, that is a breakfast information card but not a voucher as NOBODY at hash house are collecting these cards, I know this as I am at Rio at the moment !!
Also as I point out 3 posts above, that is a breakfast information card but not a voucher as NOBODY at hash house are collecting these cards, I know this as I am at Rio at the moment !!
Last edited by ORDnHKG; Apr 29, 2024 at 11:47 pm
#807
Join Date: Sep 2019
Location: Los Angeles
Programs: Hyatt Globalist, Hilton Diamond
Posts: 5,072
What is your purpose of reposing this from someone else on that globalist FB group ? The person who made the coffee comment at VIP registration was from beginning of this month where neither of these exists, water card didn't exist not since last Monday.
Also as I point out 3 posts above, that is a breakfast information card but not a voucher as NOBODY at hash house are collecting these cards, I know this as I am at Rio at the moment !!
Also as I point out 3 posts above, that is a breakfast information card but not a voucher as NOBODY at hash house are collecting these cards, I know this as I am at Rio at the moment !!
My guess is that they are starting the process now and by mid-May will have it as a formal process, again just a guess.
#808
Join Date: Oct 2022
Posts: 74
FWIW, I stayed last week and did not receive breakfast or water cards. At breakfast, I simply charged it to the room and it didn't even show up. Seems like clockwork now.
#809
Join Date: Sep 2019
Location: Los Angeles
Programs: Hyatt Globalist, Hilton Diamond
Posts: 5,072
Also, the cards do say to charge it to your room, youre just supposed to provide it to your wait staff so they get their gratuity (I think).
From what Ive seen theres just a lot of trial and error going on to see whats going to work best.
#810
FlyerTalk Evangelist
Join Date: Jun 2002
Location: ORD, HKG
Programs: UA*G, AA Emerald, HHonors Diamond, Hyatt globalist
Posts: 10,321
Once again, I am at Rio right now but you are not, (I got that card too when I went back to VIP registration) NOBODY at hash house are taking these cards no matter the host or the server or the cashier, and I actually asked if they are taking it and ALL said no, so it means absolutely nothing what it said on the card but simply just information
Last edited by ORDnHKG; Apr 30, 2024 at 9:40 am