“Tax, gratuity and service charges” Globalist Benefit
#91
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#92
Join Date: Feb 2013
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Hyatt Manchester Grand charged me $4 for a tip at their restaurant (although as a courtesy removed the food charges) since they have a lounge the restaurant isn't part of the Globalist offering.
#93
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Is it standard for them to allow that upon request? I usually prefer to stay at the Andaz but I will occasionally stay at the Manchester Grand if it's significantly cheaper.
#94
Join Date: Feb 2013
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They let you eat breakfast at the restaurant even though it's not part of the globalist offering? That's very nice of them. I certainly wouldn't worry about the tip if I got that deal.
Is it standard for them to allow that upon request? I usually prefer to stay at the Andaz but I will occasionally stay at the Manchester Grand if it's significantly cheaper.
Is it standard for them to allow that upon request? I usually prefer to stay at the Andaz but I will occasionally stay at the Manchester Grand if it's significantly cheaper.
#95
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Join Date: Sep 2019
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They let you eat breakfast at the restaurant even though it's not part of the globalist offering? That's very nice of them. I certainly wouldn't worry about the tip if I got that deal.
Is it standard for them to allow that upon request? I usually prefer to stay at the Andaz but I will occasionally stay at the Manchester Grand if it's significantly cheaper.
Is it standard for them to allow that upon request? I usually prefer to stay at the Andaz but I will occasionally stay at the Manchester Grand if it's significantly cheaper.
Agreed, that's why I didn't say anything. I wouldn't bother with the restaurant, it wasn't much better than the lounge imo (although they had avocado toast on awesome bread). But if you want to - just ask at check-in. That's what I did and they offered me a one time courtesy at the restaurant so I could compare to the lounge. It was nice of them
I think there’s several posts in the property thread about people eating at the restaurant though. I know during COVID it was just the cafe fof breakfast.
#96
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#98
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Join Date: Apr 2013
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This is a subject on which peoples' views differ, but personally I have no issue paying the tip out of pocket for good service. In fact, I prefer it, because that way I know staff is actually getting a fair tip. In the US, I'll typically leave a cash tip for good service even though it's theoretically covered as Globalist benefit.
#99
Join Date: Aug 2002
Location: Philadelphia
Programs: Hyatt Globalist
Posts: 1,790
This is a subject on which peoples' views differ, but personally I have no issue paying the tip out of pocket for good service. In fact, I prefer it, because that way I know staff is actually getting a fair tip. In the US, I'll typically leave a cash tip for good service even though it's theoretically covered as Globalist benefit.
I often add a little extra but it usually doesn’t show up on my folio. Does that mean Hyatt is paying for the extra tip or it wiped off whatever extra I added so that the staff only get the default amount? Who knows?