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Originally Posted by stvr
(Post 34578159)
Going on 8 days for a request. I am Globalist and sent an email to MHC but she never replied so I sent again to WoH generic email. Been 8 days since that email was acknowledged (thought that was a good sign but oh well).
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What is taking so long? My requests in the past have always been processed within 1-2 days, messages to the Hyatt Concierge Twitter account receive a same day response. Now I’m waiting multiple days and still nothing. Does no one work there anymore?
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Globalist and it took about 3.5 weeks this month 😮
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Got through to live chat. They are saying 4-6 weeks due to “currently receiving a large number of forms”. And if your award space is gone by the time the points get deposited then you are just out of luck.
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Originally Posted by She
(Post 34643871)
Got through to live chat. They are saying 4-6 weeks due to “currently receiving a large number of forms”. And if your award space is gone by the time the points get deposited then you are just out of luck.
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Guess I am very lucky, never taken more than about 3 days.
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I transferred some recently to keep an account active and it was done in 1 day, but that was only 500 points, so they might have not needed to be reviewed closely?
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Originally Posted by Schnit
(Post 34650946)
I transferred some recently to keep an account active and it was done in 1 day, but that was only 500 points, so they might have not needed to be reviewed closely?
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Originally Posted by RedElmo
(Post 34651120)
is that a qualifying activity to keep points active?
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Request sent
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Originally Posted by travelbugging
(Post 34659892)
Request sent Oct 10th and finally got the points transferred today... at this rate, I can send the next request in a few days and I will be out of the 1 transfer every 30 days window when it gets processed.
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Originally Posted by travelbugging
(Post 34659892)
Request sent
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Finally got my confirmation email yesterday - it took 2 weeks. As expected the stay I wanted to book was 125k and now it’s gone up to 141k
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Submitted Sep 5th.
Still waiting. Live chat and customer support were useless. Forward the same submission with attachment last week and still waiting. |
Submitted 2 days ago, my concierge saw it and processed it at the same time she did my suite upgrade. Use your concierge! Mine has been great.
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