Just to clarify, you spoke on the phone with someone on the concierge team and they wouldn't help? Or you left a message that has not yet been returned or acted upon...

Spoke to someone - not mine - who looked it up and couldn't find anything in the system and told me to email mine (who is not fast with responses).

Oof. Yeah, I don't understand why we had different experiences -- I'm definitely not a high-value Glob or anything :-/

Ha! I am most certainly not. 90% of my stays are on points. And a lot of my nights are from the credit card.

My concierge does not get the hi-val Globs, for sure. The service is basically terrible.

I'm not a high value globalist either. Probably half my nights are cc spend and the rest a mix of points/FNA's, and cash stays, but at Cat 4 or lower when it doesn't make sense to use points. As an aside, my concierge is usually pretty good with email. Responses within a day most times to answer time sensitive questions. Hope they post soon josephstern!

have you got a response yet?

Called Concierge Team and they helped process it. Anything 200,000 points and above requires additional approvals.

Nothing at all.

It is over 200K points, so maybe that's the holdup? Had I known that this would cause a 3+ week delay, I would have split it into two. I'm already about at 60 days in this considering the 30 day period after the transfer where I can't do more transfers.

Finally happened.

Is there a way to contact concierge if I don’t have globalist status? Trying to transfer greater than 200,000 points and I’ve tried calling and chat and just keep getting told that there’s no way to help expedite and no one can tell me how long it might take, just up to 30 days. Worried the award stay that trying to book is going to no longer be available. I had read multiple sources online that transfers were typically complete within 1-2 days. Starting to regret it…

Any recent dp for tat for point combine requests? Thinking of setting the over/under at 13.5 days

Did one over the weekend sent to the combining points mailbox and was surprised to hear back from MHC in 15.5 hours on Sunday.

i am not a glob so I better pack my patience 😀

points were combined overnight so a pleasant surprise it only took ~72 hours

Initiated a points transfer from another FT member to my Hyatt account of 5000 pts as part of a swap for a pair of UA club passes. 4 days later after email submission, nothing posted? Typical?