Thompson Central Park New York REVIEW - MASTER THREAD
Aug 12, 2022, 8:38 am
#241
A FlyerTalk Posting Legend
Join Date: Apr 2013
Location: PHX
Programs: AS 75K; UA 1MM; Hyatt Globalist; Marriott LTP; Hilton Diamond (Aspire)
Posts: 56,461
Aug 13, 2022, 2:22 pm
#242
Join Date: Feb 2020
Location: USA
Programs: MB Ambassador, WOH Globalist, HH Diamond (Aspire), AA Gold, UA (*G) Gold
Posts: 5,169
One note of kudos to the Thompson - the hotel I was supposed to stay at tonight was an unmitigated disaster (I'll post about it in the respective thread once I get resolution). As a result, I had to same-day book another option. I ended up with the Thompson as a safe choice. I made my reservation at 1 PM and noticed by 1:10 PM that my reservation was upgraded to a Studio Suite. I arrived at 1:30, and a Studio Suite on the top floor (22) was waiting for me. This one even has a bar - finally an actual spot for room service!
Aug 13, 2022, 6:48 pm
#243
FlyerTalk Evangelist
Join Date: Jun 2010
Location: TOA
Programs: HH Diamond, Marriott LTPP/Platinum Premier, Hyatt Lame-ist, UA !K
Posts: 20,061
One note of kudos to the Thompson - the hotel I was supposed to stay at tonight was an unmitigated disaster (I'll post about it in the respective thread once I get resolution). As a result, I had to same-day book another option. I ended up with the Thompson as a safe choice. I made my reservation at 1 PM and noticed by 1:10 PM that my reservation was upgraded to a Studio Suite. I arrived at 1:30, and a Studio Suite on the top floor (22) was waiting for me. This one even has a bar - finally an actual spot for room service!
Hope the Thompson works out. And to hear about the unmitigated disaster.
David
p.s. Don't forget to photo and post here.
Aug 13, 2022, 7:03 pm
#244
Join Date: Feb 2020
Location: USA
Programs: MB Ambassador, WOH Globalist, HH Diamond (Aspire), AA Gold, UA (*G) Gold
Posts: 5,169
Some other brief updates: the 57th Street entrance is now open. The lobby restaurant is called Parker's - don't tell SPG. The Upper Stories is not open and the entrance to what I assume is the other elevator bank is blocked off with doors next to the restaurant that say "More Thompson coming soon." The 3rd floor (at least by the low-rise elevators) is still a major construction zone, albeit a brighter one. Perhaps the lounge will be in a different part that is more complete?
Duvet cover evidence:
Aug 14, 2022, 5:42 pm
#245
Join Date: Feb 2020
Location: USA
Programs: MB Ambassador, WOH Globalist, HH Diamond (Aspire), AA Gold, UA (*G) Gold
Posts: 5,169
One note of kudos to the Thompson - the hotel I was supposed to stay at tonight was an unmitigated disaster (I'll post about it in the respective thread once I get resolution). As a result, I had to same-day book another option. I ended up with the Thompson as a safe choice. I made my reservation at 1 PM and noticed by 1:10 PM that my reservation was upgraded to a Studio Suite. I arrived at 1:30, and a Studio Suite on the top floor (22) was waiting for me. This one even has a bar - finally an actual spot for room service!
I had to get two of my pillow cases switched out, but luckily, the duvet cover was on much straighter than my last photo.
Some other brief updates: the 57th Street entrance is now open. The lobby restaurant is called Parker's - don't tell SPG. The Upper Stories is not open and the entrance to what I assume is the other elevator bank is blocked off with doors next to the restaurant that say "More Thompson coming soon." The 3rd floor (at least by the low-rise elevators) is still a major construction zone, albeit a brighter one. Perhaps the lounge will be in a different part that is more complete?
Duvet cover evidence:
Some other brief updates: the 57th Street entrance is now open. The lobby restaurant is called Parker's - don't tell SPG. The Upper Stories is not open and the entrance to what I assume is the other elevator bank is blocked off with doors next to the restaurant that say "More Thompson coming soon." The 3rd floor (at least by the low-rise elevators) is still a major construction zone, albeit a brighter one. Perhaps the lounge will be in a different part that is more complete?
Duvet cover evidence:
- Bed is still very comfortable - plush covers and great pillows
- Climate control works very well to cool the room (this was an issue at the hotel I was supposed to stay at - bet some of y'all can guess)
- Shower still has great pressure
- Cleanliness issue on two pillow cases taken care of while I was gone - called down, but couldn't hear the Guest Services rep - asked at front desk, and it was resolved
- Front desk here continues to be very friendly - this time, I interacted mostly with Destiny, but saw John as I walked out of the elevator this morning (we smiled and waved)
- Noise not really an issue in the Studio Suites
- I was told Globalist breakfast still has room service as an option
- Menu at Parker's is more limited than room service menu
- No drip coffee at Parker's - just single serve lattes, mochas, Americanos, etc.
- Breakfast sandwich was delicious - only critique is that the brioche bun could have been softer
- Both mocha and latte were delicious
- Breakfast bill taken care of with no issue - note 20% service charge placed on all checks
Aug 14, 2022, 5:50 pm
#246
Join Date: Jul 2018
Location: MSP
Posts: 475
So, final thoughts after my third stay here (plus photos):
- Bed is still very comfortable - plush covers and great pillows
- Climate control works very well to cool the room (this was an issue at the hotel I was supposed to stay at - bet some of y'all can guess)
- Shower still has great pressure
- Cleanliness issue on two pillow cases taken care of while I was gone - called down, but couldn't hear the Guest Services rep - asked at front desk, and it was resolved
- Front desk here continues to be very friendly - this time, I interacted mostly with Destiny, but saw John as I walked out of the elevator this morning (we smiled and waved)
- Noise not really an issue in the Studio Suites
- I was told Globalist breakfast still has room service as an option
- Menu at Parker's is more limited than room service menu
- No drip coffee at Parker's - just single serve lattes, mochas, Americanos, etc.
- Breakfast sandwich was delicious - only critique is that the brioche bun could have been softer
- Both mocha and latte were delicious
- Breakfast bill taken care of with no issue - note 20% service charge placed on all checks
Aug 14, 2022, 5:53 pm
#247
Join Date: Feb 2020
Location: USA
Programs: MB Ambassador, WOH Globalist, HH Diamond (Aspire), AA Gold, UA (*G) Gold
Posts: 5,169
It was a Hyatt, but thankfully for them, not the Park :-) I'll be sure to post about it in the respective forum, but I'm waiting for my response from Corporate (HVAC was not the only issue).
Luckily, the HVAC at the Thompson with those window units was working very well! Almost got too cold!
Luckily, the HVAC at the Thompson with those window units was working very well! Almost got too cold!
Aug 14, 2022, 5:58 pm
#248
Join Date: Sep 2020
Programs: AA EXP, BA Gold, VS Gold, Hyatt Globalist, Marriott Platinum, Hilton Diamond
Posts: 3,947
It was a Hyatt, but thankfully for them, not the Park :-) I'll be sure to post about it in the respective forum, but I'm waiting for my response from Corporate (HVAC was not the only issue).
Luckily, the HVAC at the Thompson with those window units was working very well! Almost got too cold!
Luckily, the HVAC at the Thompson with those window units was working very well! Almost got too cold!
Aug 14, 2022, 6:02 pm
#249
Join Date: Jul 2018
Location: MSP
Posts: 475
I have a 2 night, 2 room booking for both the Thompson and PH in two weeks. My partner and I plus her mother in another room. Going to cancel one of them at some point. I'm assuming we will be given complimentary suites at Thompson. 21K rate for Thompson and 35K PH.
I may email PH ahead of the check in and inquire about a modest Globe upgrade. If they stonewall me, I'll very likely swap to Thompson.
Aug 14, 2022, 6:04 pm
#250
Join Date: Sep 2020
Programs: AA EXP, BA Gold, VS Gold, Hyatt Globalist, Marriott Platinum, Hilton Diamond
Posts: 3,947
Whew. that would be...bad.
I have a 2 night, 2 room booking for both the Thompson and PH in two weeks. My partner and I plus her mother in another room. Going to cancel one of them at some point. I'm assuming we will be given complimentary suites at Thompson. 21K rate for Thompson and 35K PH.
I may email PH ahead of the check in and inquire about a modest Globe upgrade. If they stonewall me, I'll very likely swap to Thompson.
I have a 2 night, 2 room booking for both the Thompson and PH in two weeks. My partner and I plus her mother in another room. Going to cancel one of them at some point. I'm assuming we will be given complimentary suites at Thompson. 21K rate for Thompson and 35K PH.
I may email PH ahead of the check in and inquire about a modest Globe upgrade. If they stonewall me, I'll very likely swap to Thompson.
Aug 14, 2022, 6:07 pm
#251
Join Date: Feb 2020
Location: USA
Programs: MB Ambassador, WOH Globalist, HH Diamond (Aspire), AA Gold, UA (*G) Gold
Posts: 5,169
Whew. that would be...bad.
I have a 2 night, 2 room booking for both the Thompson and PH in two weeks. My partner and I plus her mother in another room. Going to cancel one of them at some point. I'm assuming we will be given complimentary suites at Thompson. 21K rate for Thompson and 35K PH.
I may email PH ahead of the check in and inquire about a modest Globe upgrade. If they stonewall me, I'll very likely swap to Thompson.
I have a 2 night, 2 room booking for both the Thompson and PH in two weeks. My partner and I plus her mother in another room. Going to cancel one of them at some point. I'm assuming we will be given complimentary suites at Thompson. 21K rate for Thompson and 35K PH.
I may email PH ahead of the check in and inquire about a modest Globe upgrade. If they stonewall me, I'll very likely swap to Thompson.
Aug 14, 2022, 7:30 pm
#252
Join Date: Jul 2018
Location: MSP
Posts: 475
I have to say, if I'm going to cheat on the PH, the time seems to be now, with the Thompson. It looks quite nice, per your photos. Though i will miss the heated floors, shower and tub in the PH. Hard product there is just so so good.
Aug 15, 2022, 6:22 am
#254
Join Date: Sep 2002
Location: Thousand Oaks, Ca., USA
Programs: AA Lifetime Plat; Bonvoy Titanium Lifetime Elite;Hyatt Globalist; HHonors Diamond; United Silver
Posts: 8,315
Too bad about not upgrading beyond studio suite. That only works if I’m solo, as my wife goes too bed early and I don’t.
Aug 15, 2022, 6:26 am
#255
Join Date: Feb 2020
Location: USA
Programs: MB Ambassador, WOH Globalist, HH Diamond (Aspire), AA Gold, UA (*G) Gold
Posts: 5,169
The base Thompson as it exists today only has Studio Suites as their largest option - if we want to be optimistic, perhaps the Upper Stories will allow for some further upgrades? The staff and management have been very nice so far - perhaps that will continue.