Mar 2, 2017, 10:28 pm
Last edit by: 59Impala
Please list properties where you have managed to redeem your Suite Upgrade Award, formerly known as Tier Suite Upgrade ("TSU") or Diamond Suite Upgrade ("DSU"), and informally termed confirmed suite upgrades. Please list alphabetically by country, then state, if applicable to the US:
Australia
Grand Hyatt Melbourne - Grand Suite King (May 2017)
Grand Hyatt Melbourne - Grand Suite King (Jan 2018)
Austria
Park Hyatt Vienna - Park Suite King (August 2017)
Park Hyatt Vienna - Park Suite King (Dec 2017)
Park Hyatt Vienna - Park Suite King (Oct 2022)
Brazil
Grand Hyatt Sao Paulo - Grand Suite King (Nov 2017)
Cambodia
Park Hyatt Siem Reap - Park Suite King (March 2017)
China
Park Hyatt Beijing - Suite King (May 2018)
Colombia
Hyatt Regency Cartagena - Junior Suite King (March 2017)
Costa Rica
Andaz Papagayo - Andaz Suite (Nov 2017)
France
Park Hyatt Paris Vendme - Junior King Suite (Apr 2017)
Park Hyatt Paris Vendme - Park King Suite (Apr 2017)
Park Hyatt Paris Vendme - Park King Suite (Nov 2017)
Germany
Andaz Munich - Andaz Suite (Sep 2018)
Park Hyatt Hamburg - Park Suite King (Jun 2017)
Grand Hyatt Berlin - Grand Suite View King (Dec 2019 - NYE)
Hong Kong
Grand Hyatt - Grand Suite King (May 2018)
Hungary
Prisi Udvar Hotel Budapest - Corner Suite (Oct 2022)
India
Andaz Delhi Aerocity - Andaz Large Suite (Nov 2023)
Indonesia
Hyatt Regency Bali - Regency Suite (Jun 2019)
Andaz Bali - Andaz Deluxe Suite (Jun 2023)
Italy
Park Hyatt Milan - Park Junior Suite (Aug 2017)
Park Hyatt Milan - Park Terrace Suite (Mar 2017) [Award Res]
Japan
Hyatt Regency Hakone Resort and Spa - Regency Suite Twin (Nov 2017)
Hyatt Regency Seragaki Island, Okinawa - Ocean View Suite (June 2019)
Grand Hyatt Tokyo - Grand Suite King (Nov 2017)
Park Hyatt Tokyo - Park Suite King (Jun 2017, Dec 2017)
Park Hyatt Tokyo - Park Suite Twin (May 2017, Sep 2017, May 2023)
Grand Hyatt Fukuoka - Grand Suite King (Oct 2017, Apr 2023)
Malaysia
Grand Hyatt Kuala Lumpur - Grand Suite King (New Years Eve 2017)
Mexico
Andaz Mayakoba Resort Riviera Maya - Lagoon View Suite (May 2017)
Tennessee
Hyatt Centric Beale Street Memphis, Beale Street Suite or Big River Suite (May 2024)
Grand Hyatt Nashville, Executive Suite (May 2024)
Australia
Grand Hyatt Melbourne - Grand Suite King (May 2017)
Grand Hyatt Melbourne - Grand Suite King (Jan 2018)
Austria
Park Hyatt Vienna - Park Suite King (August 2017)
Park Hyatt Vienna - Park Suite King (Dec 2017)
Park Hyatt Vienna - Park Suite King (Oct 2022)
Brazil
Grand Hyatt Sao Paulo - Grand Suite King (Nov 2017)
Cambodia
Park Hyatt Siem Reap - Park Suite King (March 2017)
China
Park Hyatt Beijing - Suite King (May 2018)
Colombia
Hyatt Regency Cartagena - Junior Suite King (March 2017)
Costa Rica
Andaz Papagayo - Andaz Suite (Nov 2017)
France
Park Hyatt Paris Vendme - Junior King Suite (Apr 2017)
Park Hyatt Paris Vendme - Park King Suite (Apr 2017)
Park Hyatt Paris Vendme - Park King Suite (Nov 2017)
Germany
Andaz Munich - Andaz Suite (Sep 2018)
Park Hyatt Hamburg - Park Suite King (Jun 2017)
Grand Hyatt Berlin - Grand Suite View King (Dec 2019 - NYE)
Hong Kong
Grand Hyatt - Grand Suite King (May 2018)
Hungary
Prisi Udvar Hotel Budapest - Corner Suite (Oct 2022)
India
Andaz Delhi Aerocity - Andaz Large Suite (Nov 2023)
Indonesia
Hyatt Regency Bali - Regency Suite (Jun 2019)
Andaz Bali - Andaz Deluxe Suite (Jun 2023)
Italy
Park Hyatt Milan - Park Junior Suite (Aug 2017)
Park Hyatt Milan - Park Terrace Suite (Mar 2017) [Award Res]
Japan
Hyatt Regency Hakone Resort and Spa - Regency Suite Twin (Nov 2017)
Hyatt Regency Seragaki Island, Okinawa - Ocean View Suite (June 2019)
Grand Hyatt Tokyo - Grand Suite King (Nov 2017)
Park Hyatt Tokyo - Park Suite King (Jun 2017, Dec 2017)
Park Hyatt Tokyo - Park Suite Twin (May 2017, Sep 2017, May 2023)
Grand Hyatt Fukuoka - Grand Suite King (Oct 2017, Apr 2023)
Malaysia
Grand Hyatt Kuala Lumpur - Grand Suite King (New Years Eve 2017)
Mexico
Andaz Mayakoba Resort Riviera Maya - Lagoon View Suite (May 2017)
Grand Hyatt Playa del Carmen King Suite (Jan 2018)
Ziva Cancun - Club ocean front corner suite or Ocean front Pyramid Suite (Dec 2020)
Ziva Puerto Vallarta - Club Ocean View Suite King
Netherlands
Andaz Amsterdam Prinsengracht - Andaz Suite (June 2017)
Oman
Grand Hyatt Muscat - Grand Suite King (Dec 2017)
Russia
Ararat Park Hyatt Moscow - Park Suite King (Aug 2017)
Singapore
GH Singapore - Grand Duplex Suite (Mar 2017)
South Africa
Hyatt Regency Cape Town (Jan 2023)
South Korea
Grand Hyatt Seoul - Grand Suite King (Apr 2017)
Grand Hyatt Seoul - Grand Suite King (Dec 2017)
Park Hyatt Seoul - Park Suite King (Dec 2017)
Andaz Seoul - Andaz Suite (June 2021)
Spain
Hyatt Centric Madrid - Junior Suite (Nov 2023)
Park Hyatt Mallorca - Park Suite King (May 2017)
Park Hyatt Mallorca - Park Suite King (Sept 2017)
Switzerland
Park Hyatt Zurich - Park Suite King (Dec 2017)
Hyatt Regency Zurich Airport - Regency Executive Suite (May 2021) and Regency Suite (April 2022)
Taiwan
Grand Hyatt Taipei - Grand Suite King (Jan 2018, Jul 2018, Nov 2022, Jul 2023)
Thailand
Grand Hyatt Bangkok - Grand Suite King (Apr 2017)
Hyatt Regency Koh Samui - Regency Suite (Mar 2023)
Park Hyatt Bangkok - Park Suite King (July 2017) x 2
United Arab Emirates
Park Hyatt Abu Dhabi Hotels & Villas - Park Suite King (Dec. 2017)
United Kingkom
Hyatt Regency Churchill - Regency Suite King (August 2017)
Vietnam
Park Hyatt Saigon - Park Suite King (March 2017) x 2
Hyatt Regency Da Nang - Regency Suite King (July 2017)
Park Hyatt Saigon - Park Suite King (Dec 2017)
Zanzibar
Park Hyatt Zanzibar - Park Suite King (Feb 2020)
USA
Arizona
Hyatt Regency at Gainey Ranch - Fountain Court Suite (June 2022)
Tempe Mission Palms - 1BR Suite (Feb 2023)
California
Andaz West Hollywood - Andaz Suite (May 2017)
Hyatt Carmel Highlands - Ocean View Townhouse Spa Suite (December 2017)
Hyatt Centric Fisherman's Wharf - Executive Suite (June 2017)
Hyatt Palm Springs - Cabana Suite (Nov 2019)
Hyatt Regency La Jolla - Studio Suite (Nov 2023)
Hyatt Regency Mission Bay - Marina Family Suite (Sept. 2017)
Hyatt Regency Newport Beach - Premier Suite (Nov 2023)
Manchester Grand Hyatt San Diego - Signature Suite (Nov 2023)
Missions Pacific Hotel - Dreamscape Suite or Bohemian Suite with Kitchenette (September 2021)
The Seabird - Grand Ocean Suite (Dec 21. - Jan 22)
Ziva Cancun - Club ocean front corner suite or Ocean front Pyramid Suite (Dec 2020)
Ziva Puerto Vallarta - Club Ocean View Suite King
Netherlands
Andaz Amsterdam Prinsengracht - Andaz Suite (June 2017)
Oman
Grand Hyatt Muscat - Grand Suite King (Dec 2017)
Russia
Ararat Park Hyatt Moscow - Park Suite King (Aug 2017)
Singapore
GH Singapore - Grand Duplex Suite (Mar 2017)
South Africa
Hyatt Regency Cape Town (Jan 2023)
South Korea
Grand Hyatt Seoul - Grand Suite King (Apr 2017)
Grand Hyatt Seoul - Grand Suite King (Dec 2017)
Park Hyatt Seoul - Park Suite King (Dec 2017)
Andaz Seoul - Andaz Suite (June 2021)
Spain
Hyatt Centric Madrid - Junior Suite (Nov 2023)
Park Hyatt Mallorca - Park Suite King (May 2017)
Park Hyatt Mallorca - Park Suite King (Sept 2017)
Switzerland
Park Hyatt Zurich - Park Suite King (Dec 2017)
Hyatt Regency Zurich Airport - Regency Executive Suite (May 2021) and Regency Suite (April 2022)
Taiwan
Grand Hyatt Taipei - Grand Suite King (Jan 2018, Jul 2018, Nov 2022, Jul 2023)
Thailand
Grand Hyatt Bangkok - Grand Suite King (Apr 2017)
Hyatt Regency Koh Samui - Regency Suite (Mar 2023)
Park Hyatt Bangkok - Park Suite King (July 2017) x 2
United Arab Emirates
Park Hyatt Abu Dhabi Hotels & Villas - Park Suite King (Dec. 2017)
United Kingkom
Hyatt Regency Churchill - Regency Suite King (August 2017)
Vietnam
Park Hyatt Saigon - Park Suite King (March 2017) x 2
Hyatt Regency Da Nang - Regency Suite King (July 2017)
Park Hyatt Saigon - Park Suite King (Dec 2017)
Zanzibar
Park Hyatt Zanzibar - Park Suite King (Feb 2020)
USA
Arizona
Hyatt Regency at Gainey Ranch - Fountain Court Suite (June 2022)
Tempe Mission Palms - 1BR Suite (Feb 2023)
California
Andaz West Hollywood - Andaz Suite (May 2017)
Hyatt Carmel Highlands - Ocean View Townhouse Spa Suite (December 2017)
Hyatt Centric Fisherman's Wharf - Executive Suite (June 2017)
Hyatt Palm Springs - Cabana Suite (Nov 2019)
Hyatt Regency La Jolla - Studio Suite (Nov 2023)
Hyatt Regency Mission Bay - Marina Family Suite (Sept. 2017)
Hyatt Regency Newport Beach - Premier Suite (Nov 2023)
Manchester Grand Hyatt San Diego - Signature Suite (Nov 2023)
Missions Pacific Hotel - Dreamscape Suite or Bohemian Suite with Kitchenette (September 2021)
The Seabird - Grand Ocean Suite (Dec 21. - Jan 22)
Ventana Big Sur Alila Resort - Big Sur Suite (Jan 2020)
Florida
Grand Hyatt Tampa Bay - Premier Suite (March 2017)
Grand Hyatt Tampa Bay - Executive Suite (Oct 2022)
The Confidante - Miami Suite (March 2017)
Hyatt Regency Grand Cypress, Orlando - Executive Suite (March 2017)
Hyatt Regency Miami - Miami Suite or Panorama Suite (Dec 2021)
Hyatt Centric Fort Lauderdale Las Olas, Centric Suite (June 2024)
Georgia
Grand Hyatt Buckhead Atlanta -Grand Suite (Oct 2022)
Thompson Savannah - King Suite (Nov 2021)
Hawaii
Grand Hyatt Kaua`i Resort and Spa - Garden Suite (March 2017,April 2017)
Hyatt Centric Waikiki - City View Suite (May 2017)
Hyatt Regency Waikiki - Family Ocean Suite (Thanksgiving 2017)
Hyatt Regency Waikiki - Family Ocean Suite (NYE 2017)
Hyatt Regency Waikiki - Oceanfront 2 room / 2 br suite (July 4 week 2017)
Illinois
Park Hyatt Chicago - Park Suite (May 2017)
New Jersey
HR Jersey City on the Hudson - Hudson River Suite (May 2017)
New York
Andaz Wall Street - Confirmed into Andaz Suite; Upgraded to Buttonwood Suite (February 2018)
Andaz Midtown (Sep 2022)
Hyatt Centric Midtown 5th Ave (July 2023)
Pennsylvania
Hyatt Centric Center City Philadelphia - Executive Suite (Oct 2021)
Florida
Grand Hyatt Tampa Bay - Premier Suite (March 2017)
Grand Hyatt Tampa Bay - Executive Suite (Oct 2022)
The Confidante - Miami Suite (March 2017)
Hyatt Regency Grand Cypress, Orlando - Executive Suite (March 2017)
Hyatt Regency Miami - Miami Suite or Panorama Suite (Dec 2021)
Hyatt Centric Fort Lauderdale Las Olas, Centric Suite (June 2024)
Georgia
Grand Hyatt Buckhead Atlanta -Grand Suite (Oct 2022)
Thompson Savannah - King Suite (Nov 2021)
Hawaii
Grand Hyatt Kaua`i Resort and Spa - Garden Suite (March 2017,April 2017)
Hyatt Centric Waikiki - City View Suite (May 2017)
Hyatt Regency Waikiki - Family Ocean Suite (Thanksgiving 2017)
Hyatt Regency Waikiki - Family Ocean Suite (NYE 2017)
Hyatt Regency Waikiki - Oceanfront 2 room / 2 br suite (July 4 week 2017)
Illinois
Park Hyatt Chicago - Park Suite (May 2017)
New Jersey
HR Jersey City on the Hudson - Hudson River Suite (May 2017)
New York
Andaz Wall Street - Confirmed into Andaz Suite; Upgraded to Buttonwood Suite (February 2018)
Andaz Midtown (Sep 2022)
Hyatt Centric Midtown 5th Ave (July 2023)
Pennsylvania
Hyatt Centric Center City Philadelphia - Executive Suite (Oct 2021)
Tennessee
Hyatt Centric Beale Street Memphis, Beale Street Suite or Big River Suite (May 2024)
Grand Hyatt Nashville, Executive Suite (May 2024)
Texas
HR Austin - Executive Riverview Suite (January 2018)
Hyatt Centric Austin - Congress Suite (Nov 2023)
Hyatt Regency Lost Pines Austin - Junior Suite (May 2019)
Washington DC
Grand Hyatt Washington - Grand Suite (July 2017)
Hyatt Centric Arlington - Executive Suite (January, 2024)
Non TSU upgrades for Globalist thread: https://www.flyertalk.com/forum/hyat...rd-suites.html (THREAD CLOSED)
Hyatt Centric Austin - Congress Suite (Nov 2023)
Hyatt Regency Lost Pines Austin - Junior Suite (May 2019)
Washington DC
Grand Hyatt Washington - Grand Suite (July 2017)
Hyatt Centric Arlington - Executive Suite (January, 2024)
Non TSU upgrades for Globalist thread: https://www.flyertalk.com/forum/hyat...rd-suites.html (THREAD CLOSED)
World of Hyatt - Globalist Experiences [Tier Suite Upgrades]
Nov 24, 2019, 1:59 pm
#528
Join Date: Sep 2019
Location: Cologne, Germany
Posts: 150
Usually this is what happens if you book a standard Regency Suite and a norma guest wants to book it. You get an upgrade to a higher suite. But you can be sure to get your suite at least if the STEX got confirmed.
Nov 24, 2019, 5:26 pm
#529
Join Date: Sep 2019
Location: Los Angeles
Programs: Hyatt Globalist, Hilton Diamond
Posts: 4,909
Are, Suite Free Night Awards different than TSUs?
I would assume yes because in the T&C it mentions you can get a Premium Suite with them. So Im taking it to mean it is a type of Cat 1-4 or 1-7 Cert with a Guaranteed Standard or Premium Suite Attached. Any input on this and how they are awarded?
I would assume yes because in the T&C it mentions you can get a Premium Suite with them. So Im taking it to mean it is a type of Cat 1-4 or 1-7 Cert with a Guaranteed Standard or Premium Suite Attached. Any input on this and how they are awarded?
Nov 24, 2019, 5:34 pm
#530
Join Date: Sep 2019
Location: Cologne, Germany
Posts: 150
Are, “Suite Free Night Awards” different than TSU’s?
I would assume yes because in the T&C it mentions you can get a Premium Suite with them. So I’m taking it to mean it is a type of Cat 1-4 or 1-7 Cert with a Guaranteed Standard or Premium Suite Attached. Any input on this and how they are awarded?
I would assume yes because in the T&C it mentions you can get a Premium Suite with them. So I’m taking it to mean it is a type of Cat 1-4 or 1-7 Cert with a Guaranteed Standard or Premium Suite Attached. Any input on this and how they are awarded?
The other awards like the suite free night award is different from this. You can book a standard suite for 6000 points per night or a premium suite for 9000 points per night. If you book the room plus suite (in a cat. 5 hotel for example 15000 + 6000 or 15000 + 9000) you will have your "suite free night award".
Both of them are bookable through GCCs. Either telephone or E-Mail: [email protected] or especially [email protected] for European properties. But anyways you can just use the normal E-Mail address from the Omaha GCC.
Nov 24, 2019, 5:56 pm
#531
Join Date: Sep 2019
Location: Los Angeles
Programs: Hyatt Globalist, Hilton Diamond
Posts: 4,909
As a Globalist you have 4 TSU's, these are the STEX awards which you can use for a hotel's standard suite for a reservation up to 7 days.
The other awards like the suite free night award is different from this. You can book a standard suite for 6000 points per night or a premium suite for 9000 points per night. If you book the room plus suite (in a cat. 5 hotel for example 15000 + 6000 or 15000 + 9000) you will have your "suite free night award".
Both of them are bookable through GCCs. Either telephone or E-Mail: [email protected] or especially [email protected] for European properties. But anyways you can just use the normal E-Mail address from the Omaha GCC.
The other awards like the suite free night award is different from this. You can book a standard suite for 6000 points per night or a premium suite for 9000 points per night. If you book the room plus suite (in a cat. 5 hotel for example 15000 + 6000 or 15000 + 9000) you will have your "suite free night award".
Both of them are bookable through GCCs. Either telephone or E-Mail: [email protected] or especially [email protected] for European properties. But anyways you can just use the normal E-Mail address from the Omaha GCC.
Nov 24, 2019, 6:04 pm
#532
Join Date: Sep 2019
Location: Cologne, Germany
Posts: 150
3. Suite Free Night Awards: Free Night Awards for suite accommodation (“Suite Free Night Awards”) are subject to availability. Suite Free Night Awards are only valid for the type of suite specified by the applicable award at the time of redemption and only at participating Hyatt hotels and resorts that offer that type of suite accommodations (subject to the exclusions set forth below). Suite Free Night Awards may be redeemable for Standard Suites, or Premium Suites, as specified in the terms governing the applicable award. For purposes of these Terms, “Standard Suites” is defined as each participating hotel’s or resort’s introductory suite category. “Premium Suites” is defined as each participating hotel’s or resort’s suite category immediately above Standard Suites, but excludes any Specialty, Premier, Presidential or Diplomatic Suite or similar suite categories (each as designated by the applicable hotel or resort). Where a Suite Free Night Award does not expressly specify the type of suite for which it is redeemable, the award will be redeemable only for Standard Suites unless Hyatt, in its sole discretion, permits otherwise. At Hyatt House hotels and Hyatt Residence Club resorts, Suite Free Night Awards are valid for accommodations in the room category immediately above standard room unless another class of room is expressly specified in connection with the applicable award. No Suite Free Night Award is valid at Park Hyatt Maldives Hadahaa, Park Hyatt Sydney, Andaz Tokyo Toranomon Hills, Hyatt Regency Kyoto, Hyatt Regency Wichita, Hyatt Paris Madeleine, Hyatt Herald Square New York, Hyatt Key West Resort and Spa, Hyatt City of Dreams Manila, Hyatt Centric South Beach Miami, Spirit Ridge at NK’MIP Resort, Hyatt Rosemont, Hyatt Regency Suites Atlanta Northwest, Hyatt Regency Lisle near Naperville, Hyatt Regency John Wayne Airport Newport Beach, Thompson Seattle, Chicago Athletic Association, The Talbott, Hotel Revival Baltimore, Hotel Avatar, Hotel del Sol, Waterfront Hotel, Park South, The Laurel Inn, Hotel Kabuki, 50 Bowery, Alila Manggis, Studios at Alila Sminyak, Alila Villas Uluwatu, or Destination Residences or Hyatt Place hotels or resorts. (These properties are referred to collectively in these Terms as the “Suite Award Ineligible Properties.”) In addition, Suite Free Night Awards for Premium Suites are not valid at Hyatt Residence Club, Hyatt Ziva or Hyatt Zilara hotels and resorts or at any hotel and resort that does not have Premium Suites (even if such hotel or resort has Specialty, Premier, Presidential or Diplomatic Suite or similar suite categories). Suite Free Night Awards for Premium Suites may be booked only by contacting a Hyatt Global Contact Center. (Please see hyatt.com for contact information.)
I personally never came across a suite free night award for a premium suite. The terms here say that the information is within the award, but usually the hotels entitle there smallest suites AKA Regency Suites as there standard suites. Of course there are also properties like the Hyatt Regency Cologne, which provide one of their Regency View Suites as there standard suites and there Executive Suites as premium suites. So basically they upgraded both suite types by one.
Just because of your confusions, TSU's, STEX, standard suite free night awards, all of these are the same things just different names.
Nov 25, 2019, 3:21 am
#533
Join Date: Sep 2019
Location: Los Angeles
Programs: Hyatt Globalist, Hilton Diamond
Posts: 4,909
I think you are talking about this:
3. Suite Free Night Awards: Free Night Awards for suite accommodation (Suite Free Night Awards) are subject to availability. Suite Free Night Awards are only valid for the type of suite specified by the applicable award at the time of redemption and only at participating Hyatt hotels and resorts that offer that type of suite accommodations (subject to the exclusions set forth below). Suite Free Night Awards may be redeemable for Standard Suites, or Premium Suites, as specified in the terms governing the applicable award. For purposes of these Terms, Standard Suites is defined as each participating hotels or resorts introductory suite category. Premium Suites is defined as each participating hotels or resorts suite category immediately above Standard Suites, but excludes any Specialty, Premier, Presidential or Diplomatic Suite or similar suite categories (each as designated by the applicable hotel or resort). Where a Suite Free Night Award does not expressly specify the type of suite for which it is redeemable, the award will be redeemable only for Standard Suites unless Hyatt, in its sole discretion, permits otherwise. At Hyatt House hotels and Hyatt Residence Club resorts, Suite Free Night Awards are valid for accommodations in the room category immediately above standard room unless another class of room is expressly specified in connection with the applicable award. No Suite Free Night Award is valid at Park Hyatt Maldives Hadahaa, Park Hyatt Sydney, Andaz Tokyo Toranomon Hills, Hyatt Regency Kyoto, Hyatt Regency Wichita, Hyatt Paris Madeleine, Hyatt Herald Square New York, Hyatt Key West Resort and Spa, Hyatt City of Dreams Manila, Hyatt Centric South Beach Miami, Spirit Ridge at NKMIP Resort, Hyatt Rosemont, Hyatt Regency Suites Atlanta Northwest, Hyatt Regency Lisle near Naperville, Hyatt Regency John Wayne Airport Newport Beach, Thompson Seattle, Chicago Athletic Association, The Talbott, Hotel Revival Baltimore, Hotel Avatar, Hotel del Sol, Waterfront Hotel, Park South, The Laurel Inn, Hotel Kabuki, 50 Bowery, Alila Manggis, Studios at Alila Sminyak, Alila Villas Uluwatu, or Destination Residences or Hyatt Place hotels or resorts. (These properties are referred to collectively in these Terms as the Suite Award Ineligible Properties.) In addition, Suite Free Night Awards for Premium Suites are not valid at Hyatt Residence Club, Hyatt Ziva or Hyatt Zilara hotels and resorts or at any hotel and resort that does not have Premium Suites (even if such hotel or resort has Specialty, Premier, Presidential or Diplomatic Suite or similar suite categories). Suite Free Night Awards for Premium Suites may be booked only by contacting a Hyatt Global Contact Center. (Please see hyatt.com for contact information.)
I personally never came across a suite free night award for a premium suite. The terms here say that the information is within the award, but usually the hotels entitle there smallest suites AKA Regency Suites as there standard suites. Of course there are also properties like the Hyatt Regency Cologne, which provide one of their Regency View Suites as there standard suites and there Executive Suites as premium suites. So basically they upgraded both suite types by one.
Just because of your confusions, TSU's, STEX, standard suite free night awards, all of these are the same things just different names.
3. Suite Free Night Awards: Free Night Awards for suite accommodation (Suite Free Night Awards) are subject to availability. Suite Free Night Awards are only valid for the type of suite specified by the applicable award at the time of redemption and only at participating Hyatt hotels and resorts that offer that type of suite accommodations (subject to the exclusions set forth below). Suite Free Night Awards may be redeemable for Standard Suites, or Premium Suites, as specified in the terms governing the applicable award. For purposes of these Terms, Standard Suites is defined as each participating hotels or resorts introductory suite category. Premium Suites is defined as each participating hotels or resorts suite category immediately above Standard Suites, but excludes any Specialty, Premier, Presidential or Diplomatic Suite or similar suite categories (each as designated by the applicable hotel or resort). Where a Suite Free Night Award does not expressly specify the type of suite for which it is redeemable, the award will be redeemable only for Standard Suites unless Hyatt, in its sole discretion, permits otherwise. At Hyatt House hotels and Hyatt Residence Club resorts, Suite Free Night Awards are valid for accommodations in the room category immediately above standard room unless another class of room is expressly specified in connection with the applicable award. No Suite Free Night Award is valid at Park Hyatt Maldives Hadahaa, Park Hyatt Sydney, Andaz Tokyo Toranomon Hills, Hyatt Regency Kyoto, Hyatt Regency Wichita, Hyatt Paris Madeleine, Hyatt Herald Square New York, Hyatt Key West Resort and Spa, Hyatt City of Dreams Manila, Hyatt Centric South Beach Miami, Spirit Ridge at NKMIP Resort, Hyatt Rosemont, Hyatt Regency Suites Atlanta Northwest, Hyatt Regency Lisle near Naperville, Hyatt Regency John Wayne Airport Newport Beach, Thompson Seattle, Chicago Athletic Association, The Talbott, Hotel Revival Baltimore, Hotel Avatar, Hotel del Sol, Waterfront Hotel, Park South, The Laurel Inn, Hotel Kabuki, 50 Bowery, Alila Manggis, Studios at Alila Sminyak, Alila Villas Uluwatu, or Destination Residences or Hyatt Place hotels or resorts. (These properties are referred to collectively in these Terms as the Suite Award Ineligible Properties.) In addition, Suite Free Night Awards for Premium Suites are not valid at Hyatt Residence Club, Hyatt Ziva or Hyatt Zilara hotels and resorts or at any hotel and resort that does not have Premium Suites (even if such hotel or resort has Specialty, Premier, Presidential or Diplomatic Suite or similar suite categories). Suite Free Night Awards for Premium Suites may be booked only by contacting a Hyatt Global Contact Center. (Please see hyatt.com for contact information.)
I personally never came across a suite free night award for a premium suite. The terms here say that the information is within the award, but usually the hotels entitle there smallest suites AKA Regency Suites as there standard suites. Of course there are also properties like the Hyatt Regency Cologne, which provide one of their Regency View Suites as there standard suites and there Executive Suites as premium suites. So basically they upgraded both suite types by one.
Just because of your confusions, TSU's, STEX, standard suite free night awards, all of these are the same things just different names.
Nov 25, 2019, 3:26 am
#534
Join Date: Sep 2019
Location: Los Angeles
Programs: Hyatt Globalist, Hilton Diamond
Posts: 4,909
Weird situation.
Had (2) TSUs used for upcoming stays (saw in WOH account it says 4 earned 2 redeemed 2 available). Now its saying 4 earned 1 redeemed 3 available, but all stays are still intact.
Is it possible the property did a pro-active Glob Upgrade, blocked out a Suite and returned the TSU fo my account? I did contact them and let them know it is a honeymoon stay in hopes of a nice welcome amenity in the room.
Just messaged the Hyatt Twitter about one of the stays asking if the Suite Upgrade Award was still showing up as tied to the reservation then Ill know which it is that it was taken off.
Had (2) TSUs used for upcoming stays (saw in WOH account it says 4 earned 2 redeemed 2 available). Now its saying 4 earned 1 redeemed 3 available, but all stays are still intact.
Is it possible the property did a pro-active Glob Upgrade, blocked out a Suite and returned the TSU fo my account? I did contact them and let them know it is a honeymoon stay in hopes of a nice welcome amenity in the room.
Just messaged the Hyatt Twitter about one of the stays asking if the Suite Upgrade Award was still showing up as tied to the reservation then Ill know which it is that it was taken off.
Jan 5, 2020, 7:43 pm
#535
Join Date: Jul 2009
Location: World
Posts: 1,647
Is the bug where Hyatt House properties don't see TSUs correctly fixed yet?
I have an upcoming Hyatt House stay and requested that a TSU be applied. I received confirmation that the TSU had been applied and can see that a TSU was flagged as redeemed in my WoH account. Everything looks good to me...
I have an upcoming Hyatt House stay and requested that a TSU be applied. I received confirmation that the TSU had been applied and can see that a TSU was flagged as redeemed in my WoH account. Everything looks good to me...
Jan 5, 2020, 8:15 pm
#536
FlyerTalk Evangelist
Join Date: Jul 2005
Location: Seat 2A
Programs: AA EXP LT GLD 1MM, BA GLD, NH/UA*G, Hyatt Dia, Marr Tit LT PLT, IHG Spire,HH Dia, MGM NOIR,Hertz PC
Posts: 10,571
A Hyatt CSR told me today that the TSU's are transferable to reservations not under the Glob name ? I didn't probe any further but it sounded odd to me.
Jan 6, 2020, 4:58 am
#537
FlyerTalk Evangelist
Join Date: Oct 2014
Posts: 10,904
13. Gifting an Award. Members may request that certain awards be issued to another person. Free Night Awards, certain Room Upgrade Awards, and Points + Cash Awards are currently eligible to be gifted to another person, as permitted under this provision. Club Lounge Access Awards (defined below), Complimentary Suite Upgrade Awards (defined below), and non-stay awards (such as Dining, Spa and More Awards) are currently not eligible for gifting. In order to gift an award that is allowed to be gifted in the Program, a Member must comply with the following requirements:
Jan 13, 2020, 1:25 pm
#538
Join Date: Jul 2009
Location: World
Posts: 1,647
Is the bug where Hyatt House properties don't see TSUs correctly fixed yet?
I have an upcoming Hyatt House stay and requested that a TSU be applied. I received confirmation that the TSU had been applied and can see that a TSU was flagged as redeemed in my WoH account. Everything looks good to me...
I have an upcoming Hyatt House stay and requested that a TSU be applied. I received confirmation that the TSU had been applied and can see that a TSU was flagged as redeemed in my WoH account. Everything looks good to me...
Feb 5, 2020, 11:10 pm
#539
Moderator: Mileage Run, InterContinental Hotels
Join Date: May 2004
Posts: 5,932
Anyone know whether expiring Glob upgrade certs can be used on stays that start before the expiration, but end after (e.g., Feb 25-Mar 2)? Can’t find a clear answer, and I want to make sure I don’t waste a 2020 cert.
Feb 5, 2020, 11:47 pm
#540
formerly a193991
Join Date: Dec 2014
Location: Zulu Romeo Hotel
Programs: Hyatt LT Globalist; LX SEN (*A Gold), AA LTG, SBB-CFF-FFS First Class GA
Posts: 4,598
WOH is different than GP, where booking needed to be made before expiration.
