Nov 18, 2023, 11:58 am
Last edit by: jbeckett
The following info may be helpful for all newbies:
Hyatt issued CAT 1-4 award at 30 night milestone: expiration 6 months later.
Hyatt issued CAT 1-7 award at 60 night milestone: expiration 6 months later.
Chase WoH credit card issued CAT 1-4 award at annual renewal: expiration 12 months later.
Chase WoH credit card issued CAT 1-4 award at $15k spend: expiration 12 months later.
Hyatt issued CAT 1-4 Brand explorer award (for every 5 brands): expiration 12 months later.
Hyatt issued CAT 1-4 award at 30 night milestone: expiration 6 months later.
Hyatt issued CAT 1-7 award at 60 night milestone: expiration 6 months later.
Chase WoH credit card issued CAT 1-4 award at annual renewal: expiration 12 months later.
Chase WoH credit card issued CAT 1-4 award at $15k spend: expiration 12 months later.
Hyatt issued CAT 1-4 Brand explorer award (for every 5 brands): expiration 12 months later.
[HYATT NEWBIE LOUNGE - 2016] Ask Your Questions Here (flame/snark free)
Apr 21, 2021, 3:28 pm
#3062
Join Date: May 2014
Posts: 1,868
It's been hit or miss, but that might be because I often check in late at night wearing scrubs and looking haggard. They've never asked for anything more than my badge, and don't seem fussed that it doesn't have a title or date on it.
Apr 23, 2021, 9:13 pm
#3063
Join Date: Oct 2020
Posts: 120
This may be a stupid question so I'm happy this is a flame-free thread. I recall seeing a "Pay my way" feature a while back where I could choose any combination of points/cash/free night certs for a single stay. I have not seen this feature on any of my most recent reservations and I'm wondering where it has gone. I want to book a multi-night stay using a combination of cash and points. Is there a way to do this without making separate reservations?
Apr 24, 2021, 4:29 am
#3064
formerly a193991
Join Date: Dec 2014
Location: Zulu Romeo Hotel
Programs: Hyatt LT Globalist; LX SEN (*A Gold), AA LTG, SBB-CFF-FFS First Class GA
Posts: 4,578
This may be a stupid question so I'm happy this is a flame-free thread. I recall seeing a "Pay my way" feature a while back where I could choose any combination of points/cash/free night certs for a single stay. I have not seen this feature on any of my most recent reservations and I'm wondering where it has gone. I want to book a multi-night stay using a combination of cash and points. Is there a way to do this without making separate reservations?
there is a thread on this topic with experiences. Although the latest post I do not agree with. I have recently ( about a month ago?) seen the option. Not all hotels offer it though for some reason.
World of Hyatt’s new “Pay My Way” feature
edit: random search showed this possibility. Posted in the respective thread,
Last edited by 59Impala; Apr 24, 2021 at 5:50 am
Apr 24, 2021, 10:29 am
#3065
Join Date: Jan 2021
Posts: 10
First-time Globalist, just hit 60 nights. Already have a one-night stay booked for June w/ points at a Cat 7 property. Was hoping to sub in my Cat 1-7 cert earned for hitting 60 nights. Called Globalist line and they told me I couldn't do it because there isn't another room bookable via points (i.e., they said you need to make a new reservation w/ the cert and just cancel the old one). True that you can't sub in a cert for an existing reservation or should I try again w/ a different agent?
Apr 24, 2021, 10:49 am
#3066
Join Date: Jul 2009
Location: IAH
Programs: UA 2MM, Hyatt Diamond, SPG Gold
Posts: 2,163
First-time Globalist, just hit 60 nights. Already have a one-night stay booked for June w/ points at a Cat 7 property. Was hoping to sub in my Cat 1-7 cert earned for hitting 60 nights. Called Globalist line and they told me I couldn't do it because there isn't another room bookable via points (i.e., they said you need to make a new reservation w/ the cert and just cancel the old one). True that you can't sub in a cert for an existing reservation or should I try again w/ a different agent?
Apr 24, 2021, 7:05 pm
#3067
Join Date: Jan 2010
Location: SEA
Programs: UA AS DL Hyatt SPG/Bonvoy HHonors
Posts: 2,008
In general, you are not able to replace points with a certificate in an existing reservation. You need to make a new reservation using the Cat 1-7 certificate. Some have claimed their MHC was able to do the swap for them, but others have reported their MHC was unable to do this. The 3 MHCs that I've had have all said you needed a new reservation.
Apr 24, 2021, 9:03 pm
#3068
Join Date: Sep 2015
Location: BOS
Programs: Hyatt Glob/UA Gold
Posts: 614
First-time Globalist, just hit 60 nights. Already have a one-night stay booked for June w/ points at a Cat 7 property. Was hoping to sub in my Cat 1-7 cert earned for hitting 60 nights. Called Globalist line and they told me I couldn't do it because there isn't another room bookable via points (i.e., they said you need to make a new reservation w/ the cert and just cancel the old one). True that you can't sub in a cert for an existing reservation or should I try again w/ a different agent?
Apr 24, 2021, 10:20 pm
#3069
Join Date: Jan 2017
Posts: 44
Here's a general question that may have been answered before, but is somewhat difficult to search for. I'm aware that many resorts play games with reward availability and will classify standard rooms differently in order to avoid making them available for reward redemption. One room might be called a "junior suite" and another room might be called a "resort view junior suite" but both be identical in terms of room layout and views. Has anyone had success in calling Hyatt / the globalist line and seeing if they can convince the hotel to open up reward availability for certain dates? Would I be wasting my time by calling? Thanks.
Apr 25, 2021, 1:27 am
#3070
Join Date: Sep 2019
Location: Los Angeles
Programs: Hyatt Globalist, Hilton Diamond
Posts: 4,867
Here's a general question that may have been answered before, but is somewhat difficult to search for. I'm aware that many resorts play games with reward availability and will classify standard rooms differently in order to avoid making them available for reward redemption. One room might be called a "junior suite" and another room might be called a "resort view junior suite" but both be identical in terms of room layout and views. Has anyone had success in calling Hyatt / the globalist line and seeing if they can convince the hotel to open up reward availability for certain dates? Would I be wasting my time by calling? Thanks.
I tried this at a Hyatt in Hawaii when it only showed Award Availability for long stays. The Revenue manager was able to make availability randomly appear.
Apr 25, 2021, 1:50 am
#3071
Join Date: Sep 2019
Location: Los Angeles
Programs: Hyatt Globalist, Hilton Diamond
Posts: 4,867
Weird as they’ve been able to do it for me. I had a reservation booked on a Cat 1-7 Certificate and wanted to swap it out for a points reservation back in February for the points rebate.
Apr 25, 2021, 10:25 am
#3072
Join Date: Jul 2009
Location: IAH
Programs: UA 2MM, Hyatt Diamond, SPG Gold
Posts: 2,163
Were points reservations available ? It's not an issue if reservations are available using points or certs.
Last edited by skj; Apr 25, 2021 at 10:47 am
Apr 25, 2021, 12:11 pm
#3073
Join Date: Sep 2015
Location: BOS
Programs: Hyatt Glob/UA Gold
Posts: 614
What I was told was they can't swap if there's no additional award availability. Otherwise if there is, you can just use your points to make a reservation and cancel the award night done with the cert. You can always take your chances and cancel and rebook, but there's no guarantee that the room will go back into award inventory.
Apr 25, 2021, 4:13 pm
#3074
Join Date: Sep 2019
Location: Los Angeles
Programs: Hyatt Globalist, Hilton Diamond
Posts: 4,867
What I was told was they can't swap if there's no additional award availability. Otherwise if there is, you can just use your points to make a reservation and cancel the award night done with the cert. You can always take your chances and cancel and rebook, but there's no guarantee that the room will go back into award inventory.
Apr 26, 2021, 5:53 am
#3075
Join Date: Nov 2017
Location: New Zealand (when I'm home!)
Programs: Air NZ Elite
Posts: 1,218
Question: how quickly do upgrade certificates show in your account? Let's say that you are on 55 nights and you check into a hotel for 7 nights. This will put you over the 60 day threshold. You then have another 7 night stay booked directly after you would like to apply one of your new upgrades to. Will it come through in time?