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-   -   Andaz Maui REVIEW - MASTER THREAD (https://www.flyertalk.com/forum/hyatt-world-hyatt/1499414-andaz-maui-review-master-thread.html)

JetAway Mar 21, 2017 12:01 pm


Originally Posted by esquesk (Post 28067100)
Just for my own curiosity, I ran a few dates in the future and found availability

The "gaming" isn't just manipulation of points availability but also assignment to "best available room" (i.e., the dumpster/garden view).

Kacee Mar 21, 2017 12:26 pm


Originally Posted by JetAway (Post 28067134)
The "gaming" isn't just manipulation of points availability but also assignment to "best available room" (i.e., the dumpster/garden view).

And the minimum stay requirement, which is only imposed on the base level room, which is obviously done to limit award availability.

pickles1107 Mar 21, 2017 12:59 pm


Originally Posted by gumercindo (Post 28058623)
Hello:

Been searching this thread for quite some time and I have some questions about an upcoming Andaz Maui trip. Plan to stay there 7 nights and then head over to the big island for another 7 nights in Feb of 2019.

I am a lowly Hyatt Gold so I'm not expecting much in terms of upgrade but I am looking to book a suite since we will be 5 (3 kids). What are my best chances to secure a suite:

1) Book a suite with points for the entire time I'm there
2) Use P&C to book the suite
3) Book a standard room and see if status gets me a free upgrade
4) Book a standard and "buy" an upgrade.
5) Forget about it and try to book the Regency and upgrade there

Thank you!

1: should work if the Pool Side Suite is available for your entire stay. 40k points/night.
2 = very little chance of P+C availability + Poolside Suite availability
3 = no shot
4: I've heard reports of this working
5: Sure

canyonleo Mar 21, 2017 2:16 pm


Originally Posted by JetAway (Post 28067134)
The "gaming" isn't just manipulation of points availability but also assignment to "best available room" (i.e., the dumpster/garden view).

That said, as I totally agree, I've always gotten a great upgrade on my all points stays, even had any alternative room request honored... so if one makes a little effort the property might honor such requests.

canyonleo Mar 21, 2017 2:19 pm


Originally Posted by pickles1107 (Post 28067445)
1: should work if the Pool Side Suite is available for your entire stay. 40k points/night.
2 = very little chance of P+C availability + Poolside Suite availability
3 = no shot
4: I've heard reports of this working
5: Sure


3. works for me every time. I book a standard (Garden) room (I hate the ground level pool suites one gets blocked into when using all points for a suite), then rely on my status for an upgrade which works every time, typically to ocean view but if the property is near full then only to partial ocean view. But, if one is Platinum not Diamond then 3 goes from likely (IMO) to iffy/maybe.

pickles1107 Mar 21, 2017 4:34 pm


Originally Posted by canyonleo (Post 28067905)
3. works for me every time. I book a standard (Garden) room (I hate the ground level pool suites one gets blocked into when using all points for a suite), then rely on my status for an upgrade which works every time, typically to ocean view but if the property is near full then only to partial ocean view. But, if one is Platinum not Diamond then 3 goes from likely (IMO) to iffy/maybe.

I was assuming the OP was talking about a complimentary upgrade to a suite for his/her family of 5. In that case, I think the chances are very very small...

JetAway Mar 21, 2017 4:44 pm

Gary Left calls out the Andaz Maui for their game playing.

http://viewfromthewing.boardingarea....eeming-points/

Kacee Mar 21, 2017 5:28 pm


Originally Posted by JetAway (Post 28068572)
Gary Left calls out the Andaz Maui for their game playing.

http://viewfromthewing.boardingarea....eeming-points/

I'd say Gary's been reading the thread :)

He really nailed them.

canyonleo Mar 21, 2017 5:30 pm


Originally Posted by Kacee (Post 28068727)
I'd say Gary's been reading the thread :)

He really nailed them.

Beat me to it, I was about to say both :)

coffee18 Mar 21, 2017 6:30 pm


Originally Posted by Kacee (Post 28067266)
And the minimum stay requirement, which is only imposed on the base level room, which is obviously done to limit award availability.

It helps the hotel with revenue too, considering those who want to book with cash for fewer than 6 nights can't book the lowest category.

josephstern Mar 21, 2017 6:35 pm

So every in-demand Hyatt should just add one room to their inventory at the bottom end, and then declare it to be under renovation. Problem solved. No rooms on points.

Can it really work like that? There's no rule that 40% of the rooms have to be at that inventory level? 30%? 20%? Any minimum?

When I started collecting Hyatt points, I considered them to be worth 2c each. No longer.

esquesk Mar 22, 2017 8:46 pm


Originally Posted by josephstern (Post 28068943)
So every in-demand Hyatt should just add one room to their inventory at the bottom end, and then declare it to be under renovation. Problem solved. No rooms on points.

Can it really work like that? There's no rule that 40% of the rooms have to be at that inventory level? 30%? 20%? Any minimum?

When I started collecting Hyatt points, I considered them to be worth 2c each. No longer.

Had some downtime at work today and I called for a December reservation to see if it would work. WOH called the property and got it booked for 6 nights. HUCA and cancelled the first 3, to get my 3 night stay in high season.

Cash price was 459 so decently better than 2cpp once you factor in taxes and waived parking/resort fees.

I think that the way to look at the super high end properties is that you need to plan ahead. As long as you're moderately flexible, there is great value to be had. I would consider it similar to looking for saver award availability using airline miles to get a great value.

I wish it were easier but also understand some of the business reasons for why it is so.

exmike Mar 22, 2017 9:32 pm


Originally Posted by esquesk (Post 28074375)
Had some downtime at work today and I called for a December reservation to see if it would work. WOH called the property and got it booked for 6 nights. HUCA and cancelled the first 3, to get my 3 night stay in high season.

Cash price was 459 so decently better than 2cpp once you factor in taxes and waived parking/resort fees.

I think that the way to look at the super high end properties is that you need to plan ahead. As long as you're moderately flexible, there is great value to be had. I would consider it similar to looking for saver award availability using airline miles to get a great value.

I wish it were easier but also understand some of the business reasons for why it is so.

problem is this isnt a super high end resort..

m0hamed Mar 23, 2017 6:07 am

Perhaps now Hyatt will take notice http://viewfromthewing.boardingarea....eeming-points/

I have to say, I'm glad we stayed before this property went downhill. We paid an AAA rate, applied a DSU and received a high floor ocean suite and enjoyed full breakfast soon after the property opened.

Mary2e Mar 23, 2017 6:27 am

I have watched this entire saga from the sidelines ever since the hotel opened.

Quite frankly, I believe "we" have done this to ourselves. The initial reviews and treatment of diamonds quickly made it the go-to property in Hawaii, not only for those with status, but for churners as well who managed to get status - and Hyatt was giving status matches at the time.

So there were scores of people flocking to this property, and again, quite frankly, eating them out of house and home.

So the hotel cut the cord.

I certainly don't approve of the types of limitations being put on award/suite stays -and really hope that corporate gets down on them to fix this absurdity of a special class of rooms available for rewards. But in the end, I still feel we did it to ourselves - oh, and also all the bloggers pushing the Hyatt program with examples of how much they could get for nothing.


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