Grand Hyatt Kuala Lumpur - REVIEW - MASTER THREAD
Jan 2, 2014, 8:56 pm
#76
Join Date: Aug 2005
Posts: 248
I'm trying to make a booking at this hotel for later this month, and wanted to use 6,000 points for a suite upgrade on the Hyatt Daily Rate. Now, the problem is when I called Hyatt, they tell me they need to charge 850MYR if I want to use 6,000 points for the upgrade, as compared to the 730MYR that is showing up online as the Hyatt Daily Rate.
Is that right? Can a hotel decide it wants to charge more for a Hyatt Daily Rate when using points for an upgrade?
Is that right? Can a hotel decide it wants to charge more for a Hyatt Daily Rate when using points for an upgrade?
Jan 5, 2014, 4:28 am
#77
Join Date: Apr 2007
Programs: QF, VA, AC, Hyatt, Marriott
Posts: 3,784
Having a suite here (using a Diamond suite upgrade) over new years was great. I enjoyed my six night stay and would happily return.
After arriving into KL I took the Express train to KL Sentral then a budget taxi to the Hyatt. That was a mistake. In this case 'budget' meant 'dilapidated'. It was embarrassing arriving at such a fine hotel in that so on the return I took the hotel's offer to arrange a taxi and charge it to the room. It was only MYR60 (about $20).
I proceeded up to the lobby on the 39th floor where the front desk agent called a duty manager or similar to escort me to my room and run through the formalities. While I don't think having a lobby on a higher floor than the rooms is all that unusual these days, it was a bit of a task to have to change elevators to go back down to your room. I also found the elevators slow, sometimes waiting close to two minutes.
Housekeeping was fantastic but a little sporadic. The toiletries were not restocked each day but I wonder if this is because they are June Jacobs and it probably costs the hotel a small fortune. It wasn't a big deal. As usual the towels were replaced daily (sometimes twice daily) despite having placed the little card on the pillow saying 'happy to reuse'. That always frustrates me. The pillows were the thinnest I've ever encountered and really too thin for me. I didn't notice a pillow menu but I'm sure if I wanted I could have got some thicker ones. Each time the housekeeping service was completed I'd return to my room to find every light on. And in a 105 square metre suite, it took an hour go to go around and turn them all off! I tipped MYR10 a day which really was stingy of me considering the size of the room (although I didn't create a mess).
There was a tray of fresh fruit delivered on arrival along with two large bottles of Evian, in addition to hotel-branded bottled water being laid out on the bedside table (nightstand) each day. I had room service one night and it was delivered promptly. The food was very nice and not overpriced.
The Grand Club lounge had the most extensive evening spread of any lounge I've ever visited. It was huge with several hot dishes, all changed daily, cheeses, salads, fresh meats and a number of desserts. A chef or two would be present for much of the two hour offering. The range and extent was so extensive that it seemed to be viewed as dinner. One night, as I left, a lounge attendant commented "I hope you enjoyed your dinner". Maybe it was just a passing comment but one could easily make it a very good dinner. Drinks, however, didn't blow me away. Only two beers and a bottom shelf offering of spirits (I don't drink wine). The views are great and the staff attentive and friendly. I was disappointed on a couple of nights to see a couple of kids, perhaps seven and nine, wandering around bare foot. I then saw what I think must have been their older brother of about 18 who was also barefoot. I noticed a couple of staff members taking note but they didn't do anything. It's not an easy one, I know.
As a Diamond I was able to have breakfast in the restaurant, Thirty8, which was also an extensive offering with an open-type kitchen with chefs wandering around. There was one dedicated chef at a pancake station cooking four different types of made-to-order pancakes. It got busy in the mornings and on new year's day I was politely asked to have breakfast in the lounge as they had no tables at the time I arrived. There appeared to be only one four-slice toaster which seemed vastly inadequate. The offerings were nonetheless extensive and tasty. The lounge spread for breakfast was also very nice.
The pool area is fantastic with a full kitchen and dining area. There are only three cabanas, however, which are first-come, first-served, although there are several other sunbeds. There is also a separate kids' wading pool. The gymnasium is well-equipped.
I used the laundry service a couple of times and it was relatively inexpensive and painless. As a Diamond member I was entitled to two complimentary laundered items for the stay.
The wifi was very good.
After arriving into KL I took the Express train to KL Sentral then a budget taxi to the Hyatt. That was a mistake. In this case 'budget' meant 'dilapidated'. It was embarrassing arriving at such a fine hotel in that so on the return I took the hotel's offer to arrange a taxi and charge it to the room. It was only MYR60 (about $20).
I proceeded up to the lobby on the 39th floor where the front desk agent called a duty manager or similar to escort me to my room and run through the formalities. While I don't think having a lobby on a higher floor than the rooms is all that unusual these days, it was a bit of a task to have to change elevators to go back down to your room. I also found the elevators slow, sometimes waiting close to two minutes.
Housekeeping was fantastic but a little sporadic. The toiletries were not restocked each day but I wonder if this is because they are June Jacobs and it probably costs the hotel a small fortune. It wasn't a big deal. As usual the towels were replaced daily (sometimes twice daily) despite having placed the little card on the pillow saying 'happy to reuse'. That always frustrates me. The pillows were the thinnest I've ever encountered and really too thin for me. I didn't notice a pillow menu but I'm sure if I wanted I could have got some thicker ones. Each time the housekeeping service was completed I'd return to my room to find every light on. And in a 105 square metre suite, it took an hour go to go around and turn them all off! I tipped MYR10 a day which really was stingy of me considering the size of the room (although I didn't create a mess).
There was a tray of fresh fruit delivered on arrival along with two large bottles of Evian, in addition to hotel-branded bottled water being laid out on the bedside table (nightstand) each day. I had room service one night and it was delivered promptly. The food was very nice and not overpriced.
The Grand Club lounge had the most extensive evening spread of any lounge I've ever visited. It was huge with several hot dishes, all changed daily, cheeses, salads, fresh meats and a number of desserts. A chef or two would be present for much of the two hour offering. The range and extent was so extensive that it seemed to be viewed as dinner. One night, as I left, a lounge attendant commented "I hope you enjoyed your dinner". Maybe it was just a passing comment but one could easily make it a very good dinner. Drinks, however, didn't blow me away. Only two beers and a bottom shelf offering of spirits (I don't drink wine). The views are great and the staff attentive and friendly. I was disappointed on a couple of nights to see a couple of kids, perhaps seven and nine, wandering around bare foot. I then saw what I think must have been their older brother of about 18 who was also barefoot. I noticed a couple of staff members taking note but they didn't do anything. It's not an easy one, I know.
As a Diamond I was able to have breakfast in the restaurant, Thirty8, which was also an extensive offering with an open-type kitchen with chefs wandering around. There was one dedicated chef at a pancake station cooking four different types of made-to-order pancakes. It got busy in the mornings and on new year's day I was politely asked to have breakfast in the lounge as they had no tables at the time I arrived. There appeared to be only one four-slice toaster which seemed vastly inadequate. The offerings were nonetheless extensive and tasty. The lounge spread for breakfast was also very nice.
The pool area is fantastic with a full kitchen and dining area. There are only three cabanas, however, which are first-come, first-served, although there are several other sunbeds. There is also a separate kids' wading pool. The gymnasium is well-equipped.
I used the laundry service a couple of times and it was relatively inexpensive and painless. As a Diamond member I was entitled to two complimentary laundered items for the stay.
The wifi was very good.
Last edited by danger; Jan 5, 2014 at 4:34 am
Jan 5, 2014, 8:56 am
#78
Join Date: Jun 2005
Location: MD, USA
Programs: UA- Pl (2MM), AA-Go, Delta-Silver, Hyatt-Globalist!, MR/SPG comb - Plat, Hilton - nada
Posts: 707
Having a suite here (using a Diamond suite upgrade) over new years was great. I enjoyed my six night stay and would happily return.
After arriving into KL I took the Express train to KL Sentral then a budget taxi to the Hyatt. That was a mistake. In this case 'budget' meant 'dilapidated'. It was embarrassing arriving at such a fine hotel in that so on the return I took the hotel's offer to arrange a taxi and charge it to the room. It was only MYR60 (about $20).
I proceeded up to the lobby on the 39th floor where the front desk agent called a duty manager or similar to escort me to my room and run through the formalities. While I don't think having a lobby on a higher floor than the rooms is all that unusual these days, it was a bit of a task to have to change elevators to go back down to your room. I also found the elevators slow, sometimes waiting close to two minutes.
Housekeeping was fantastic but a little sporadic. The toiletries were not restocked each day but I wonder if this is because they are June Jacobs and it probably costs the hotel a small fortune. It wasn't a big deal. As usual the towels were replaced daily (sometimes twice daily) despite having placed the little card on the pillow saying 'happy to reuse'. That always frustrates me. The pillows were the thinnest I've ever encountered and really too thin for me. I didn't notice a pillow menu but I'm sure if I wanted I could have got some thicker ones. Each time the housekeeping service was completed I'd return to my room to find every light on. And in a 105 square metre suite, it took an hour go to go around and turn them all off! I tipped MYR10 a day which really was stingy of me considering the size of the room (although I didn't create a mess).
There was a tray of fresh fruit delivered on arrival along with two large bottles of Evian, in addition to hotel-branded bottled water being laid out on the bedside table (nightstand) each day. I had room service one night and it was delivered promptly. The food was very nice and not overpriced.
The Grand Club lounge had the most extensive evening spread of any lounge I've ever visited. It was huge with several hot dishes, all changed daily, cheeses, salads, fresh meats and a number of desserts. A chef or two would be present for much of the two hour offering. The range and extent was so extensive that it seemed to be viewed as dinner. One night, as I left, a lounge attendant commented "I hope you enjoyed your dinner". Maybe it was just a passing comment but one could easily make it a very good dinner. Drinks, however, didn't blow me away. Only two beers and a bottom shelf offering of spirits (I don't drink wine). The views are great and the staff attentive and friendly. I was disappointed on a couple of nights to see a couple of kids, perhaps seven and nine, wandering around bare foot. I then saw what I think must have been their older brother of about 18 who was also barefoot. I noticed a couple of staff members taking note but they didn't do anything. It's not an easy one, I know.
As a Diamond I was able to have breakfast in the restaurant, Thirty8, which was also an extensive offering with an open-type kitchen with chefs wandering around. There was one dedicated chef at a pancake station cooking four different types of made-to-order pancakes. It got busy in the mornings and on new year's day I was politely asked to have breakfast in the lounge as they had no tables at the time I arrived. There appeared to be only one four-slice toaster which seemed vastly inadequate. The offerings were nonetheless extensive and tasty. The lounge spread for breakfast was also very nice.
The pool area is fantastic with a full kitchen and dining area. There are only three cabanas, however, which are first-come, first-served, although there are several other sunbeds. There is also a separate kids' wading pool. The gymnasium is well-equipped.
I used the laundry service a couple of times and it was relatively inexpensive and painless. As a Diamond member I was entitled to two complimentary laundered items for the stay.
The wifi was very good.
After arriving into KL I took the Express train to KL Sentral then a budget taxi to the Hyatt. That was a mistake. In this case 'budget' meant 'dilapidated'. It was embarrassing arriving at such a fine hotel in that so on the return I took the hotel's offer to arrange a taxi and charge it to the room. It was only MYR60 (about $20).
I proceeded up to the lobby on the 39th floor where the front desk agent called a duty manager or similar to escort me to my room and run through the formalities. While I don't think having a lobby on a higher floor than the rooms is all that unusual these days, it was a bit of a task to have to change elevators to go back down to your room. I also found the elevators slow, sometimes waiting close to two minutes.
Housekeeping was fantastic but a little sporadic. The toiletries were not restocked each day but I wonder if this is because they are June Jacobs and it probably costs the hotel a small fortune. It wasn't a big deal. As usual the towels were replaced daily (sometimes twice daily) despite having placed the little card on the pillow saying 'happy to reuse'. That always frustrates me. The pillows were the thinnest I've ever encountered and really too thin for me. I didn't notice a pillow menu but I'm sure if I wanted I could have got some thicker ones. Each time the housekeeping service was completed I'd return to my room to find every light on. And in a 105 square metre suite, it took an hour go to go around and turn them all off! I tipped MYR10 a day which really was stingy of me considering the size of the room (although I didn't create a mess).
There was a tray of fresh fruit delivered on arrival along with two large bottles of Evian, in addition to hotel-branded bottled water being laid out on the bedside table (nightstand) each day. I had room service one night and it was delivered promptly. The food was very nice and not overpriced.
The Grand Club lounge had the most extensive evening spread of any lounge I've ever visited. It was huge with several hot dishes, all changed daily, cheeses, salads, fresh meats and a number of desserts. A chef or two would be present for much of the two hour offering. The range and extent was so extensive that it seemed to be viewed as dinner. One night, as I left, a lounge attendant commented "I hope you enjoyed your dinner". Maybe it was just a passing comment but one could easily make it a very good dinner. Drinks, however, didn't blow me away. Only two beers and a bottom shelf offering of spirits (I don't drink wine). The views are great and the staff attentive and friendly. I was disappointed on a couple of nights to see a couple of kids, perhaps seven and nine, wandering around bare foot. I then saw what I think must have been their older brother of about 18 who was also barefoot. I noticed a couple of staff members taking note but they didn't do anything. It's not an easy one, I know.
As a Diamond I was able to have breakfast in the restaurant, Thirty8, which was also an extensive offering with an open-type kitchen with chefs wandering around. There was one dedicated chef at a pancake station cooking four different types of made-to-order pancakes. It got busy in the mornings and on new year's day I was politely asked to have breakfast in the lounge as they had no tables at the time I arrived. There appeared to be only one four-slice toaster which seemed vastly inadequate. The offerings were nonetheless extensive and tasty. The lounge spread for breakfast was also very nice.
The pool area is fantastic with a full kitchen and dining area. There are only three cabanas, however, which are first-come, first-served, although there are several other sunbeds. There is also a separate kids' wading pool. The gymnasium is well-equipped.
I used the laundry service a couple of times and it was relatively inexpensive and painless. As a Diamond member I was entitled to two complimentary laundered items for the stay.
The wifi was very good.
I don't mind the "sky" lobby concept...but I was on the elevator with some guy ranting "I will never stay here again"...really? Just for a min or 2 extra on the lift? Agree, sometimes its a pain...but overall I like the concept...feels a little more exclusive.
Also not you could take the elev down - to 2. Cut thru the spa lobby, out the pool and quick elev down to main lobby. But either way you do have to change elevators.
Still my fav new Hyatt property that I have stayed in the past 3-4 years...^
Jan 5, 2014, 6:42 pm
#79
Join Date: Oct 2012
Location: New York, NY
Programs: IHG Spire Ambassador, Hyatt Explorist, Hilton Diamond
Posts: 456
Agree with previous two posts on this great Hyatt property. We took a budget taxi in from KLIA and arrived in 45 minutes (granted, on a Sunday afternoon). The club lounge staff is friendly (perhaps a bit too much so). The Petronas Towers water fountain show from the club lounge is spectacular, but you should walk down to view it from the ground (with music!). FYI, their steam room is currently closed. No word on when it will re-open.
Jan 21, 2014, 5:01 am
#80
Join Date: Apr 2011
Programs: We love to Fly, Hotels and Discovery
Posts: 1,471
Grand Hyatt Hotel, Kuala Lumpur, Malaysia, Nov. 2013, 4 nights.
November 2013, 4 stays.
Ever since we heard the Grand Hyatt Kuala Lumpur was going to open we wanted to stay there.
Our chance came when we planned our Malaysia trip. We stayed four nights on points.
We had just returned from Kota Kinabalu, Sabah, Borneo, and were near the end of our vacation.
The Grand Hyatt is located near the KLCC and in the Menara Darussalam, a thirty nine story high skyscraper. The owner is the Brunei Investment Agency, hence the name of the building. Which is controlled by the Sultan of Brunei.
On the ground level is a huge lobby with the concierge desk and the JP teres, serving Malay and international meals.
We received a warm welcome from the concierge. He also brought us to the elevators and advised us that the reception was located on the 39th floor.
The first thing we noticed when the elevator doors opened was the stunning views over Kuala Lumpur including the Petronas Twin Towers. We were roughly the same height as the twin bridge of the Petronas Towers.
The reception was to the left. Check in was friendly and efficient.
Our room was located on the 32nd floor. We had to take a different lift to access our floor. It might be a bit unusual, but we had already experience with the same system at the Park Hyatt Tokyo and Park Hyatt Seoul.
Sometimes it can be a nuisance, like on a few occasions we wanted to go up to the lobby, but had to go down to the second floor spa with a few stops in between to finally reach our desired destination. Overall being secure weighs out the inconvenience, though.
The room was large and modern with dark furniture and had views over the KL Tower. The bath room was integrated into the room. There was a walk in closet, a Japanese wet room and a separate room for the toilet. The sink was to the right side behind the bed. There was also a small nook with a mirror, small desk and chair for applying make up.
We loved the June Jacobs Spa amenities.
The Japanese wet room was enclosed in glass, so one could watch TV or look over the city. Privacy was also provided, when using a switch the glass turned opaque.
We also had a writing desk, large TV with a wide selection of regional and international channels, a mini bar with Sunraysia juices, a sofa and coffee table. Since we had booked a Grand Club Room we also received free chocolates as welcome gift and 2 free items of laundry for the entire stay. It wasn't as generous as the DoubleTree by Hilton (see also review), but still welcome. We had more than two items to launder, but since the cost wasn't too high, we gave more and paid 66 MYR (ca. 14.80 Euro or ca. 20.10 USD) for the four additional pieces.
There was also 24 hour room service and the "Hyatt has it" service, in case you have forgotten something or didn't care to bring it with you, like a yoga mat, tea kettle, razor, mouth wash and other things. They are either free, can be borrowed or bought.
Overall the room was very comfortable, luxurious and of thoughtful design.
We also had Grand Club lounge access, which is one of the largest we have seen so far and located on the 37th floor. There are different areas; one was set up restaurant style, the other like a lounge.
There were newspapers and magazines. A meeting room is adjacent to the lounge and can be used by Club lounge guests. There was never a problem finding a seat.
Only seats at the windows could be in hot demand, because they also had views over the Petronas Twin Towers and the KLCC Park. We watched the fountain show numerous times from the club lounge.
The food selection was so large we had no problems making a meal out of it during happy hour. There were Asian specialties and Western dishes. The desserts were a highlight for us. We enjoyed the chocolate mousse, the mini tartlets (every day changing) and berry compote very much. We also like the live Jazz music drifting down from the restaurant Thirt8.
We could have had breakfast at Thirt8 on the 38th floor, but again the breakfast in the Club Lounge was large and varied and we liked the quiet. At the end of our stay the staff did know what kind of beverage we wanted.
There was also the Poolside Restaurant and fitness center.
Every member of staff was courteous, efficient and friendly.
We went to the JP teres even before we stayed at the hotel, because we were checking out how to get to the hotel from the Suria KLCC. The ceilings were really high and there were a few open air kitchens. The waitresses and waiters wore jeans uniforms, which looked attractive and casual. We had the chance to follow the preparation of roti.
We ordered Teh Tarik (local milk tea), a water melon juice, chicken curry toast and Bebola Ayam, chicken balls with dip.
The toast slices were larger than usual and the portion of chicken balls was generous. All was delicious. The value was reasonable with 71.90 MYR (ca. 16 Euro or 21.80 USD).
During the last few days of our trip including the Grand Hyatt stay I was having a cold with fever, so I stopped taking notes, not feeling well enough to do so. Sorry, if I can't give more detailed information about in room dining prices, but I remember we had sandwiches, Malaysian chicken soup (very large) and ice cream. Everything was delicious and prices seemed to have been in accordance with the other hotels we stayed at. If it would have been much more expensive or less, I would recall it.
We received late check out at 2 PM without problem. The check out was efficient and a taxi was organized to bring us to the Villa Samadhi, a Secret Retreat member.
Interesting enough the lady at reception had heard of the Villa Samadhi, while the door man wasn't aware.
We can recommend the Grand Hyatt highly. The staff is genuinely interested in the well being of the guests and what they are up to while staying there. The value is good, no matter if paying cash or with points.
Would we stay at this hotel again? YES!^
Would recommend this hotel to a friend? YES!^
Thank you and safe travels.
Ever since we heard the Grand Hyatt Kuala Lumpur was going to open we wanted to stay there.
Our chance came when we planned our Malaysia trip. We stayed four nights on points.
We had just returned from Kota Kinabalu, Sabah, Borneo, and were near the end of our vacation.
The Grand Hyatt is located near the KLCC and in the Menara Darussalam, a thirty nine story high skyscraper. The owner is the Brunei Investment Agency, hence the name of the building. Which is controlled by the Sultan of Brunei.
On the ground level is a huge lobby with the concierge desk and the JP teres, serving Malay and international meals.
We received a warm welcome from the concierge. He also brought us to the elevators and advised us that the reception was located on the 39th floor.
The first thing we noticed when the elevator doors opened was the stunning views over Kuala Lumpur including the Petronas Twin Towers. We were roughly the same height as the twin bridge of the Petronas Towers.
The reception was to the left. Check in was friendly and efficient.
Our room was located on the 32nd floor. We had to take a different lift to access our floor. It might be a bit unusual, but we had already experience with the same system at the Park Hyatt Tokyo and Park Hyatt Seoul.
Sometimes it can be a nuisance, like on a few occasions we wanted to go up to the lobby, but had to go down to the second floor spa with a few stops in between to finally reach our desired destination. Overall being secure weighs out the inconvenience, though.
The room was large and modern with dark furniture and had views over the KL Tower. The bath room was integrated into the room. There was a walk in closet, a Japanese wet room and a separate room for the toilet. The sink was to the right side behind the bed. There was also a small nook with a mirror, small desk and chair for applying make up.
We loved the June Jacobs Spa amenities.
The Japanese wet room was enclosed in glass, so one could watch TV or look over the city. Privacy was also provided, when using a switch the glass turned opaque.
We also had a writing desk, large TV with a wide selection of regional and international channels, a mini bar with Sunraysia juices, a sofa and coffee table. Since we had booked a Grand Club Room we also received free chocolates as welcome gift and 2 free items of laundry for the entire stay. It wasn't as generous as the DoubleTree by Hilton (see also review), but still welcome. We had more than two items to launder, but since the cost wasn't too high, we gave more and paid 66 MYR (ca. 14.80 Euro or ca. 20.10 USD) for the four additional pieces.
There was also 24 hour room service and the "Hyatt has it" service, in case you have forgotten something or didn't care to bring it with you, like a yoga mat, tea kettle, razor, mouth wash and other things. They are either free, can be borrowed or bought.
Overall the room was very comfortable, luxurious and of thoughtful design.
We also had Grand Club lounge access, which is one of the largest we have seen so far and located on the 37th floor. There are different areas; one was set up restaurant style, the other like a lounge.
There were newspapers and magazines. A meeting room is adjacent to the lounge and can be used by Club lounge guests. There was never a problem finding a seat.
Only seats at the windows could be in hot demand, because they also had views over the Petronas Twin Towers and the KLCC Park. We watched the fountain show numerous times from the club lounge.
The food selection was so large we had no problems making a meal out of it during happy hour. There were Asian specialties and Western dishes. The desserts were a highlight for us. We enjoyed the chocolate mousse, the mini tartlets (every day changing) and berry compote very much. We also like the live Jazz music drifting down from the restaurant Thirt8.
We could have had breakfast at Thirt8 on the 38th floor, but again the breakfast in the Club Lounge was large and varied and we liked the quiet. At the end of our stay the staff did know what kind of beverage we wanted.
There was also the Poolside Restaurant and fitness center.
Every member of staff was courteous, efficient and friendly.
We went to the JP teres even before we stayed at the hotel, because we were checking out how to get to the hotel from the Suria KLCC. The ceilings were really high and there were a few open air kitchens. The waitresses and waiters wore jeans uniforms, which looked attractive and casual. We had the chance to follow the preparation of roti.
We ordered Teh Tarik (local milk tea), a water melon juice, chicken curry toast and Bebola Ayam, chicken balls with dip.
The toast slices were larger than usual and the portion of chicken balls was generous. All was delicious. The value was reasonable with 71.90 MYR (ca. 16 Euro or 21.80 USD).
During the last few days of our trip including the Grand Hyatt stay I was having a cold with fever, so I stopped taking notes, not feeling well enough to do so. Sorry, if I can't give more detailed information about in room dining prices, but I remember we had sandwiches, Malaysian chicken soup (very large) and ice cream. Everything was delicious and prices seemed to have been in accordance with the other hotels we stayed at. If it would have been much more expensive or less, I would recall it.
We received late check out at 2 PM without problem. The check out was efficient and a taxi was organized to bring us to the Villa Samadhi, a Secret Retreat member.
Interesting enough the lady at reception had heard of the Villa Samadhi, while the door man wasn't aware.
We can recommend the Grand Hyatt highly. The staff is genuinely interested in the well being of the guests and what they are up to while staying there. The value is good, no matter if paying cash or with points.
Would we stay at this hotel again? YES!^
Would recommend this hotel to a friend? YES!^
Thank you and safe travels.
Feb 27, 2014, 5:20 am
#81
Join Date: Apr 2011
Programs: We love to Fly, Hotels and Discovery
Posts: 1,471
Here are some of our photos we made during our stay @ the Grand Hyatt Kuala Lumpur in November 2013, 4 nights:
|| THE GRAND HYATT KUALA LUMPUR || MALAYSIA || Our stay at this magnificent hotel in the heart of the Malaysian Capital || November 2013 || The Grand Hyatt KL is located in the Menara Darussalam Tower which is owned by the Sultan of Brunei || by || UggBoy♥UggGirl || PHOTO || WORLD || TRAVEL ||, on Flickr
|| THE GRAND HYATT KUALA LUMPUR || MALAYSIA || Our stay at this magnificent hotel in the heart of the Malaysian Capital || November 2013 || The Grand Hyatt KL is located in the Menara Darussalam Tower which is owned by the Sultan of Brunei || by || UggBoy♥UggGirl || PHOTO || WORLD || TRAVEL ||, on Flickr
|| THE GRAND HYATT KUALA LUMPUR || MALAYSIA || Our stay at this magnificent hotel in the heart of the Malaysian Capital || November 2013 || The Grand Hyatt KL is located in the Menara Darussalam Tower which is owned by the Sultan of Brunei || by || UggBoy♥UggGirl || PHOTO || WORLD || TRAVEL ||, on Flickr
|| THE GRAND HYATT KUALA LUMPUR || MALAYSIA || Our stay at this magnificent hotel in the heart of the Malaysian Capital || November 2013 || The Grand Hyatt KL is located in the Menara Darussalam Tower which is owned by the Sultan of Brunei || by || UggBoy♥UggGirl || PHOTO || WORLD || TRAVEL ||, on Flickr
|| THE GRAND HYATT KUALA LUMPUR || MALAYSIA || Our stay at this magnificent hotel in the heart of the Malaysian Capital || November 2013 || The Grand Hyatt KL is located in the Menara Darussalam Tower which is owned by the Sultan of Brunei || by || UggBoy♥UggGirl || PHOTO || WORLD || TRAVEL ||, on Flickr
Thank you and safe travels.
More of our images can be found on Flickr:
http://www.flickr.com/photos/uggboy/...h/12635508784/
|| THE GRAND HYATT KUALA LUMPUR || MALAYSIA || Our stay at this magnificent hotel in the heart of the Malaysian Capital || November 2013 || The Grand Hyatt KL is located in the Menara Darussalam Tower which is owned by the Sultan of Brunei || by || UggBoy♥UggGirl || PHOTO || WORLD || TRAVEL ||, on Flickr
|| THE GRAND HYATT KUALA LUMPUR || MALAYSIA || Our stay at this magnificent hotel in the heart of the Malaysian Capital || November 2013 || The Grand Hyatt KL is located in the Menara Darussalam Tower which is owned by the Sultan of Brunei || by || UggBoy♥UggGirl || PHOTO || WORLD || TRAVEL ||, on Flickr
|| THE GRAND HYATT KUALA LUMPUR || MALAYSIA || Our stay at this magnificent hotel in the heart of the Malaysian Capital || November 2013 || The Grand Hyatt KL is located in the Menara Darussalam Tower which is owned by the Sultan of Brunei || by || UggBoy♥UggGirl || PHOTO || WORLD || TRAVEL ||, on Flickr
|| THE GRAND HYATT KUALA LUMPUR || MALAYSIA || Our stay at this magnificent hotel in the heart of the Malaysian Capital || November 2013 || The Grand Hyatt KL is located in the Menara Darussalam Tower which is owned by the Sultan of Brunei || by || UggBoy♥UggGirl || PHOTO || WORLD || TRAVEL ||, on Flickr
|| THE GRAND HYATT KUALA LUMPUR || MALAYSIA || Our stay at this magnificent hotel in the heart of the Malaysian Capital || November 2013 || The Grand Hyatt KL is located in the Menara Darussalam Tower which is owned by the Sultan of Brunei || by || UggBoy♥UggGirl || PHOTO || WORLD || TRAVEL ||, on Flickr
Thank you and safe travels.
More of our images can be found on Flickr:
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Mar 25, 2014, 2:36 am
#82
Join Date: Jul 2011
Posts: 6
Hi all,
Just wondering whether Grand Hyatt KL would be a nicer property than the Doubletree KL?
I'm diamond with Hyatt so can upgrade to a suite, but am only gold with Hilton so would get a standard executive room.
There a difference of around $100 a night.
Just wondering whether Grand Hyatt KL would be a nicer property than the Doubletree KL?
I'm diamond with Hyatt so can upgrade to a suite, but am only gold with Hilton so would get a standard executive room.
There a difference of around $100 a night.
Mar 25, 2014, 2:45 am
#83
Join Date: Apr 2007
Programs: QF, VA, AC, Hyatt, Marriott
Posts: 3,784
I've stayed at both (on the same trip) and both are great but I would choose the Hyatt. The Hyatt is in a better location (in my opinion) and the executive lounge is superb.
May 11, 2014, 5:28 am
#84
Join Date: Jul 2012
Location: SE Asia
Posts: 1,274
So how are all the DIA experiences of free upgrades to suites? If not upgraded to a suite, can I assume you at least were upgraded to a room with a view of the PETRONAS towers?
I have a 2 night stay in July and trying to decide to roll the dice to see if we get a free upgrade to a suite or use my DIA suite upgrade.
I have a 2 night stay in July and trying to decide to roll the dice to see if we get a free upgrade to a suite or use my DIA suite upgrade.
May 26, 2014, 2:06 pm
#85
Join Date: Aug 2013
Location: EHAM / 52°18'29"N 004°45'51"E
Programs: Marriott Bonvoy Titanium, Flying Blue Platinum For Life
Posts: 209
I am not a regular Hyatt guest yet, however I can get aan attractive corporate rate without breakfast at a standard room at the Grand Hyatt Kuala Lumpur later this week. Does anyone know the price for the breakfastbuffet per day per person? Thanks^
May 26, 2014, 2:16 pm
#86
No longer used by Hyatt; use World of Hyatt Concierge
Join Date: Jul 1999
Posts: 1,628
My most current information suggests breakfast buffet would cost MYR 68 (~USD 21) per adult before taxes. Breakfast and MYR-USD conversion is subject to change at any time without notice, so please only use this as a rough estimate. You know what they say: Once on the internet, always on the internet.
Cheers,
Evan V
May 26, 2014, 10:22 pm
#87
Join Date: Jan 2010
Programs: Virtuoso, Marriott Stars/Luminous, Hilton Impresario, IHG Luxury & Lifestyle, Hyatt Prive etc
Posts: 2,005
Jun 3, 2014, 8:07 am
#88
Join Date: May 2013
Location: Luxembourg
Posts: 67
A recent stay at GH KL Grand Suite
I've used a voucher and it is a good value
A video : http://youtu.be/PKMuqyAeN2Y
I've used a voucher and it is a good value
A video : http://youtu.be/PKMuqyAeN2Y
Jul 4, 2014, 12:55 pm
#90
Join Date: Jan 2010
Programs: Virtuoso, Marriott Stars/Luminous, Hilton Impresario, IHG Luxury & Lifestyle, Hyatt Prive etc
Posts: 2,005
as always with Hyatt [email protected]