sungchiahao

I'm planning a 2 nights in Hong Kong. Does the hotel offer discount transportation to and from the HKG airport?

Markie

I am not sure it would be described as 'discounted'. This from their web site.

�Time - 40 minutes
�Operating hours - closes 30 minutes after last flight
�Frequency - upon request
�Charges - HK$980 (approximately US$126)
�Where to meet the limousine - After customs, approach the Hyatt limousine Desk located in front of exit B in the arrivals hall

Firewind

With respect, I don't remember it costing nearly this. And I remember going to Hyatt's waiting area in Arrivals to wait for scheduled service. Not sure we are talking about the same thing though.

OsakaWino

They have recently updated the schedule for completion of renovations. The Grand Cafe is scheduled to reopen on May 3, but completion of the room renovations, which was previously scheduled for May, has now been extended to July.

On another note, I would appreciate it if someone could pm me a email contact at the hotel. I don't need any type of senior management, anyone in customer service, the front office, or the club lounge would do. I just have a couple of very simple questions and request regarding our stay 2 weeks from now.

I used the email address listed on the website several months ago and received a very prompt response, but it was from China central reservations, which was fine at the time because the question was regarding the room categories, but this time I'd like to communicate with someone actually at the hotel. Thanks.

bobert24

July is the date for all of the renovations to be completed? So some (most?) of the rooms will be completed before that time? I'm looking at possibly staying in mid-July, and would obviously prefer a renovated room. I'm platinum, not diamond.

Also, slightly off-topic, but does anyone have any thoughts on this hotel vs. the Park or Grand in Tokyo? I'm going to both cities, and trying to decide where to use my 2 free nights.

thucanhho

Imagine PH Tokyo is best value for free nights since = 30K points per night vs 25K points for other properties, though GH Tokyo is a better location.

GHHK usually has less expensive rates and C&P is more likely to be available than the 2 Tokyo Hyatts so would not use the free nights at GHHK.

Michael Ad

Consider the Andaz Tokyo . . . great hotel.

OsakaWino

Most of the rooms are already renovated now. And the ones that are not finished are currently being worked on, so you will definitely not get a non-renovated room. The only problem is possible noise from the renovations.

tdrag97

Ok been reading and reading.

Data:
Family of four (kids age 6,8) flying in from Texas
I have two free nights from chase (diamond status)
Wife have two free nights from chase (platinum status)
Four DSU on my account

Staying 6 nights in HK...

Wonder if i can book one C+P & DSU, one free night and one wife free night. And do the same for HRTST, would i guess to use my diamond benfits for all nights? And keep my suite?

Or if not. What kind of upgrade have ppl gotten as a diamond without the DSU?via free nights/points

Michael Ad

I got a club room as a Diamond w/o DSU.

Single_Flyer

Just finished a one night stay here; not sure if one night is enough to get a real feel for the property. Overall I wasn't blown away by anything at the hotel.

Upon arrival I was told that they had made a mistake and given away my room with two beds (I had contacted Hyatt two days prior to confirm two beds). I was told they could either bring in a roll away (immediately) or split the king bed into two twins (and would take 30 minutes). Having just arrived from the US we took the rollaway that was comfortable enough.

Check in was done in the main lobby, not the club. The lobby is nice but again, nothing spectacular.

The room was smaller than I expected -- I was in 2622 as a Diamond (not on the Club floor). It had a great view but with the rollaway bed the room was extremely tight. Has recently been redone. Great bathroom with nice products.

I asked for a NY Times for the morning but was given the HK local paper.

The lounge is nice with good views. Didn't make it in time for evening snacks but they did have some little deserts that were tasty.

Breakfast we decided to eat in the club so we could enjoy the view. Decent food options. Found out there were some additional hot food to order (a noodle dish and omelets). No signage and it wasn't offered to us, the only reason I figured it out was because I saw someone else eating it. Had we stayed longer I would have wanted to try the Tiffan Lounge for free Diamond Breakfast.

I prefer everything except for the pool and perhaps the club lounge over at the Regency TST. Again, I was only there for 1 night (I stayed at TST for 3 nights), so maybe didn't get the full feeling of the property.

tdrag97

So as Diamond, we can have breakfast in Club, Tiffan, or restaurant???

Single_Flyer

I was offered Club or Tiffin. They said something about Tiffin because of renovations that are going on in the restaurant (ie it is closed)? Not sure.

tdrag97

Do you have a review for the TST Hyatt?

OsakaWino

We're 2 nights into a 6-night stay, after which we'll be heading to HR TST for 4 nights. I'm beginning to think it would have been better to do the shorter stay here and the longer stay at TST. Just about everything has been underwhelming, starting from before our stay. Tried emailing a contact at the hotel obtained here n FT regarding a request for a high floor to escape external noise (not worried about internal renovation noise 9-5 M-F) but got no response, so resent to the generic email and got a response from China Central Reservations, but the request apparently never made it to the hotel. So we got a suite on the 17th floor (out of 30 floors), about eye-level with the tallest cranes in the massive pit of construction that surrounds much of the hotel.

Service has been so-so (by which I mean not great but not all bad), but food and wine in the lounge is of very mixed quality. Yes, there are a lot of hot items in the evening, but most are of a quality level similar to frozen food from the supermarket. They pour an expensive champagne, but still wines are typical low-priced lounge fare.

As far as location, we do not mind the distance to Wan Chan MTR, but the endless construction along the waterfront is difficult to navigate and an incredible eyesore. Felt like maybe we should be wearing hardhats for the walk to the Star Ferry terminal.

Will update more later, especially in comparison vs. HR TST