kuponuts

I booked three rooms at GH HK during 14th-17th February using my NBT. The hotel generously upgraded all three rooms to the Club Floor with Harbour View.

Diamond amenities included a fruit bowl and a box of chocolate.

I brought my PS3 to play in the room. Unfortunately, the in-room TV was so out-of-date that it couldn't even handle the PS3's video output from RGB line. I rang the conciege to get a technician for assistance. The technician spent an hour, trying to get the video output to work. He did his best, but to no avail, the technician rang back the conciege, telling them the problem.

The manager Leo Lai came to apologize for the situation, offering to change my room to a "mock room" on the 12th floor. Apparently, there were only two such rooms in GH HK, made specifically for future renovation purpose. The mock room had a brand new Samsung LCD TV -- same as those in GH Macau and GH Shenzhen. ^

The technician managed to get the RGB line to work, but couldn't get the HDMI line to work. Apparently, the Samsung TV had the HDMI port locked by default, and requires a password to activate, which the technician could not obtain as the CS line was closed during the CNY holiday.

Anyway, I was really grateful that the GH HK team tried their best to sort out my PS3 problem. ^

Watched fireworks from the Club Floor on 15th Feb. Couldn't see much due to bad weather.

All in all, GH HK went far and beyond for Diamonds, and I was very satisfied with the stay. Will return in the future.

BigE

We're at the GH HKG using FFN right now and did not get the chocolates. Maybe they're not doing that this year.

We did however, get a corner room facing the harbor.

BigE

They didn't explicitly say what the diamond amenity might be, but they did give us a fresh fruit basket with bananas, grapes and apples, replenished daily.

Chinatrvl

Here goes my first stay as Hyatt GP member/ diamond

Did some running between the InterConti and the GP in Hong Kong over the last weeks.

Staff at this hotel is excellent, in all areas. Front desk, lounge, bellboys. No snotty attitudes at all.

Recevied a letter with all diamond benefits plus some (meagre) fruit plate and water in the room.

Club lounge is very so-so. One or two hot dishes in the evening, some cold stuff, nothing exciting, smallish spread of "standard" liquor. No alcoholic beverage outside happy hour.

Breakfast at club is very good - I prefer the small club atmosphere over the main restaurant. Had breakfast at main restaurant one morning, very impressive spread, fabolous service.

Upgrade was from cheapest --> non-harbour view club room
Second stay from cheapest harbour view --> harbour view club

Harbour view is not really worth it - as the really great view is looking towards HK Island, not towards Kowloon or Central at an angle ... but that's just my opinion

Location not so good. I knew this before, but since I'm pretty much relying on public transport in HK (it's faster than a taxi to the places I go) it was quite a walk to the next MTR - and I resorted to go by taxi which took a while.

Room style is a bit old fashioned, and I reckon there will be a facelift soon; if not they'll have a hard time keeping up with the other 5* in HKG, which are apparently "continuously" renovating....

Overall, a great stay. Nonetheless, since I don't really need a lounge in Hong Kong, I'd prefer having a suite etc. Thinking about the room rate (<3000 HKD/night) and the overall value of the stay - eyewatering, really.

Will try the other Hyatts in Kowloon next time, whenever there's time for some leisure entertainment in this great city.

skywalkerLAX

Does anyone have a recent stay experience ?

I just redeemed 2 FreeNights for the GH Hong Kong. How easy is it to get to from the Airport, arriving ~ 5PM. I usually prefer to take the train but to get to HKI...

Not even so sure anymore if that was a wise choice et all.

RichardInSF

Take the train, and a cab from HK terminus or -- if there are no cabs and long lines (it happens) -- there is a free shuttle bus to the convention center which connects to the hotel.

I am not sure how the poster above you can justify calling the club lounge so-so. If you are into appetizer meals, you can easily make a dinner out of what they serve in the evening. I thought it was great.

The walk to the MRT takes about 6 minutes and the walk to the Star ferry about the same. I am not an athlete but I still cannot imagine how this can be called "quite a walk." However there is a small secret: both are shorter if you exit the lift on the mezzanine, turn left, at the end turn left again, and walk through the entrance to the convention center to the elevated walkway to the MRT (or ferry). Maybe the poster above you never found that route.

meng79

As you'll be arriving during rush hour, I advise against taking a taxi as it would take very long and cost alot.

I would recommend taking the airport express train to Hongkong station which costs 100HKD and takes 45mins, at Hongkong station, you can take a taxi, it would take about 15mins and ~40HKD IIRC.

A new road just opened up between the GH and Hongkong station so traffic should be quite smooth even during rush hour.

When departing, Airport express Hongkong station is very convenient as well as it has in-town check-in counters.

skywalkerLAX

Haha, thanks - these were exactly the two bullet points that got my attention !

I will stick to it then and use the described shortcuts.

5-10 Minutes walk is really a convenient distance. It's vacation so I dont have have to hike that in a business dress, I can walk off the food from the lounge ! ^

skywalkerLAX

I just realize - I arrive on a Saturday ! Is there a considerable Rush Hour in HK ?

meng79

I don't think traffic will be heavy on Saturday as its not a working day in HK, you should get to GHHK from HK station in 15mins

bostonpilot

Saturday traffic should be a non-event as described, but if it is, or if you are back during a rush hour, its also very easy to get to the GH via MTR. Just get off at the Wanchai stop and walk (~5 mins).

Regarding the advice above about the walk from the Star Ferry. It is certainly accurate (~5 min walk), but be sure you are at the correct Star Ferry dock - Wanchai not Central. The walk from Cental is a lot longer.

meng79

I won't recommend MTR, its packed to the gills every evening even on weekends.

jmr50

I'll be in town in about a week and had been planning to redeem 7 nights of BWB at the GHHK. I'm starting to wonder if I might do better at a different location (HR Tsim Sha Tsui, perhaps) in terms of amenities/space. I realize the Club is supposed to be over the top awesome, but I'm going to need to spend quite a bit of time in the evenings doing work. The only consideration is I'll need to get to the Cyberport (HK Island) on several days, which might be more of a pain. Should I be concerned about mediocre treatment as a Diamond? I'm a bit more interested in space than view, if it matters.

jmr50

I decided to go with this property for my BWB redemption because I did ultimately want to be on HK Island. I was a bit out of it at check-in, but things went quite smoothly. They had me pre-blocked into a Harborview King on 25 and let me know I had club access nonetheless. Bowl of fruit as an amenity, and with the usual profusion of diamond welcome letters, an apology that the men's steam room was out of commission.

zapyiu

Does the airport express shuttle bus H1 go to Grand Hyatt Hong Kong? I saw Hong Kong Convention and Exhibition Centre on its stop list, but not GH HK. How is the walk between the bus stop and GH?