Jan 6, 2016, 2:55 pm
Last edit by: bhrubin
I have an upcoming stay and read the entire thread. I saw some common themes, and thought it would be useful to start a wiki. Please feel free to update or correct anything. I haven't stayed here, so the information is based on the contents of the thread:
- Diamond Suite Upgrades are NOT available at this property.
- Diamond members receive a complimentary full breakfast for up to 4 guests.
- The beds are very firm platform beds. I saw a few posts where a foam pad for the top of the bed was requested.
- Docked cruise ships that may obstruct the view from the Harbour view rooms.
- The hotel is 4 stories.
The concierge desk offers a weekly tour of the Rocks on Saturday.
Link that shows when cruise ships will be docked opposite the hotel:
https://www.portauthoritynsw.com.au/...ruise-schedule
Room Types and Floorplans:
https://www.scribd.com/document/3404...t-Sydney-Rooms
Expert Review posted in Luxury Forum: http://www.flyertalk.com/hotel-reviews/r-wonderful-park-hyatt-sydney-stay-and-city-harbor-view-with-a-few-caveats-1943
- Diamond Suite Upgrades are NOT available at this property.
- Diamond members receive a complimentary full breakfast for up to 4 guests.
- The beds are very firm platform beds. I saw a few posts where a foam pad for the top of the bed was requested.
- Docked cruise ships that may obstruct the view from the Harbour view rooms.
- The hotel is 4 stories.
The concierge desk offers a weekly tour of the Rocks on Saturday.
Link that shows when cruise ships will be docked opposite the hotel:
https://www.portauthoritynsw.com.au/...ruise-schedule
Room Types and Floorplans:
https://www.scribd.com/document/3404...t-Sydney-Rooms
Expert Review posted in Luxury Forum: http://www.flyertalk.com/hotel-reviews/r-wonderful-park-hyatt-sydney-stay-and-city-harbor-view-with-a-few-caveats-1943
Park Hyatt Sydney (Post-Reno) REVIEW - MASTER THREAD
Dec 30, 2021, 12:34 am
#1441
Join Date: Aug 2009
Location: SYD
Programs: QF WP (OWE), VA PLAT, EY GLD, SPG PLAT, Hyatt DIA, Hilton DIA, Hertz PC
Posts: 8,527
Marc would always welcome us at check in, upgrade us in advance and always ensure we were looked after.
Very sad to see him go.
I originally booked NYE on points. I asked to pay to upgrade to not get stuck in a Park King and they quoted me $2,350 per night from the King to Harbour view (it’s normally $150). I thought they were mistaking my quoting a new reservation, but no they essentially deemed my points worthless and said tough luck.
I should have known then…
Very sad to see him go.
I originally booked NYE on points. I asked to pay to upgrade to not get stuck in a Park King and they quoted me $2,350 per night from the King to Harbour view (it’s normally $150). I thought they were mistaking my quoting a new reservation, but no they essentially deemed my points worthless and said tough luck.
I should have known then…
Dec 30, 2021, 2:17 am
#1442
FlyerTalk Evangelist
Join Date: Mar 2013
Location: Parts Unknown
Posts: 10,055
Marc would always welcome us at check in, upgrade us in advance and always ensure we were looked after.
Very sad to see him go.
I originally booked NYE on points. I asked to pay to upgrade to not get stuck in a Park King and they quoted me $2,350 per night from the King to Harbour view (it’s normally $150). I thought they were mistaking my quoting a new reservation, but no they essentially deemed my points worthless and said tough luck.
I should have known then…
Very sad to see him go.
I originally booked NYE on points. I asked to pay to upgrade to not get stuck in a Park King and they quoted me $2,350 per night from the King to Harbour view (it’s normally $150). I thought they were mistaking my quoting a new reservation, but no they essentially deemed my points worthless and said tough luck.
I should have known then…
Last edited by Aventine; Dec 30, 2021 at 2:22 am
Dec 30, 2021, 6:01 am
#1443
Join Date: Aug 2009
Location: SYD
Programs: QF WP (OWE), VA PLAT, EY GLD, SPG PLAT, Hyatt DIA, Hilton DIA, Hertz PC
Posts: 8,527
When I responded to the offer stating I think they misunderstood they said there are no upgrades offered on NYE and the upgrade rate for each room category would be the full RACK rate. I was shocked.
Never have I heard of any hotel doing this. Why would I use 30k points per night just to pay the same rate as someone who didn’t?
Dec 30, 2021, 6:05 am
#1444
FlyerTalk Evangelist
Join Date: Mar 2013
Location: Parts Unknown
Posts: 10,055
I didn’t and I didn’t want to bother him with such a small request.
When I responded to the offer stating I think they misunderstood they said there are no upgrades offered on NYE and the upgrade rate for each room category would be the full RACK rate. I was shocked.
Never have I heard of any hotel doing this. Why would I use 30k points per night just to pay the same rate as someone who didn’t?
When I responded to the offer stating I think they misunderstood they said there are no upgrades offered on NYE and the upgrade rate for each room category would be the full RACK rate. I was shocked.
Never have I heard of any hotel doing this. Why would I use 30k points per night just to pay the same rate as someone who didn’t?
Last edited by Aventine; Dec 30, 2021 at 6:39 am
Jan 28, 2022, 5:07 pm
#1445
Join Date: Apr 2005
Programs: Hyatt Lifetime Globalist, SQ PPS Solitaire
Posts: 3,600
In the good old days returning Globalists (back then still Diamond members) regularly got upgrades to Opera Deluxe Rooms. Marc was the one who came up with the spectacular idea to book points redemptions into a category called "KIng Rooms" that are not even on sale for regular rates just to be able to tell everyone they got upgraded.
A questionable legacy - at least for World of Hyatt members.
Jan 28, 2022, 6:13 pm
#1446
Join Date: Aug 2009
Location: SYD
Programs: QF WP (OWE), VA PLAT, EY GLD, SPG PLAT, Hyatt DIA, Hilton DIA, Hertz PC
Posts: 8,527
By most accounts of Australian based Globs on a private Facebook group, the standard upgrade has been Opera Deluxe.
As an update, Consumer Affairs finally responded and credited me 30,000 points in compensation.
As an update, Consumer Affairs finally responded and credited me 30,000 points in compensation.
Jan 28, 2022, 9:06 pm
#1447
Join Date: Aug 2014
Posts: 3,725
Are there twin bed opera deluxe rooms? I booked a twin base room and am hoping my choice of twin beds won't prevent me from getting an upgrade higher than harbour view.
Jan 28, 2022, 10:53 pm
#1448
Join Date: Aug 2009
Location: SYD
Programs: QF WP (OWE), VA PLAT, EY GLD, SPG PLAT, Hyatt DIA, Hilton DIA, Hertz PC
Posts: 8,527
I’ve never requested one. Perhaps email and ask, though it seems Hyatt has begun having hotel emails answered by central reservations.
Jan 29, 2022, 3:17 am
#1449
FlyerTalk Evangelist
Join Date: Mar 2013
Location: Parts Unknown
Posts: 10,055
Jan 30, 2022, 10:35 pm
#1450
Ambassador: World of Hyatt
Join Date: Apr 2000
Location: San Diego,CA
Posts: 10,093
Off topic I suppose something I'm well noted for in this forum.
Was wondering if Marc might turn up at another Hyatt.Unfortunately not
He will however take on the GM position at the new Capella Hotel in Sydney opening sometime in 2023.
I believe it was supposed to be open earlier than that originally
Their website is a bit creepy if you ask me.I almost clicked off it felt so sketchy.Seems to be working better now though
May have been my computer security at work
https://www.capellahotels.com/en/capella-sydney
Was wondering if Marc might turn up at another Hyatt.Unfortunately not
He will however take on the GM position at the new Capella Hotel in Sydney opening sometime in 2023.
I believe it was supposed to be open earlier than that originally
Their website is a bit creepy if you ask me.I almost clicked off it felt so sketchy.Seems to be working better now though
May have been my computer security at work
https://www.capellahotels.com/en/capella-sydney
Jan 30, 2022, 10:57 pm
#1451
Join Date: Aug 2009
Location: SYD
Programs: QF WP (OWE), VA PLAT, EY GLD, SPG PLAT, Hyatt DIA, Hilton DIA, Hertz PC
Posts: 8,527
Off topic I suppose something I'm well noted for in this forum.
Was wondering if Marc might turn up at another Hyatt.Unfortunately not
He will however take on the GM position at the new Capella Hotel in Sydney opening sometime in 2023.
I believe it was supposed to be open earlier than that originally
Their website is a bit creepy if you ask me.I almost clicked off it felt so sketchy.Seems to be working better now though
May have been my computer security at work
https://www.capellahotels.com/en/capella-sydney
Was wondering if Marc might turn up at another Hyatt.Unfortunately not
He will however take on the GM position at the new Capella Hotel in Sydney opening sometime in 2023.
I believe it was supposed to be open earlier than that originally
Their website is a bit creepy if you ask me.I almost clicked off it felt so sketchy.Seems to be working better now though
May have been my computer security at work
https://www.capellahotels.com/en/capella-sydney
Keen to see how many rooms have Harbour Views as they are quite low buildings on that end of town with the Intercon (currently closed) and a number of other office buildings in front of them toward the Quay.
Jan 30, 2022, 11:29 pm
#1452
FlyerTalk Evangelist
Join Date: Mar 2013
Location: Parts Unknown
Posts: 10,055
Off topic I suppose something I'm well noted for in this forum.
Was wondering if Marc might turn up at another Hyatt.Unfortunately not
He will however take on the GM position at the new Capella Hotel in Sydney opening sometime in 2023.
I believe it was supposed to be open earlier than that originally
Their website is a bit creepy if you ask me.I almost clicked off it felt so sketchy.Seems to be working better now though
May have been my computer security at work
https://www.capellahotels.com/en/capella-sydney
Was wondering if Marc might turn up at another Hyatt.Unfortunately not
He will however take on the GM position at the new Capella Hotel in Sydney opening sometime in 2023.
I believe it was supposed to be open earlier than that originally
Their website is a bit creepy if you ask me.I almost clicked off it felt so sketchy.Seems to be working better now though
May have been my computer security at work
https://www.capellahotels.com/en/capella-sydney
Feb 17, 2022, 12:41 am
#1453
Join Date: Nov 2019
Posts: 153
Hey all,
I’m planning my first stay at the Park Hyatt Sydney, and I’ve read through the thread as I evaluated my stay options. Can someone check to make sure my understanding of the state of things is up to date? It looks like a lot of things have changed recently, especially with the change in GM.
I’m a Globalist and I’m considering staying for about a week.
1) If I book one of the standard rooms with all points, I run the risk of getting stuck in a “tree room” if I’m not upgraded.
2) Points bookings, including cash and points bookings, do get upgrades for Globalists, but it’s not a guarantee.
3) If it’s not a special occasion, like NYE’s, it seems like Globalists are still offered an upgrade up to the Opera Deluxe room at best, if it’s available?
4) The standard room rate includes breakfast but the Hyatt member’s rate does not. Nonetheless, I assume the Globalist breakfast benefit should be the same as the standard room rate?
5) I should not expect that they would offer me a very good deal if I booked a points booking and then tried to upgrade with cash if my Globalist upgrade failed.
6) I assume they’d honor the Prive upgrade benefit more reliably than they’d honor the Globalist upgrade benefit?
7) You do need to watch out for the cancelation policy, because it is often strict and you may be charged hundreds of dollars if you violate it, even for a points stay.
8) There’s basically no reasonable way to book a Suite without paying ~$2000 USD/nt. Because the hotel claims to only have Premium Suites, the Hyatt Upgrade Certificates won’t work, the Globalist upgrade benefit won’t work, and a Prive upgrade can’t jump you from a room to a suite. They don’t even offer a Premium Suite redemption option with points.
9) Also, final note, does someone have an updated link to the website where you can see if a cruise ship will block the view? If so, I might as well just book into the Four Seasons or the Shangri-La.
Does this all sound right? When it comes down to brass tacks, what are folks booking to stay at the Park Hyatt Sydney?
I’m considering a few options:
1) Book a Prive rate with a travel agent, for the confirmed upgrade at booking. This would let me book the 1 King Bed Deluxe in order to confirm the 1 King Bed Opera View Deluxe, which could save ~$200USD/nt.
2) Book a standard points redemptions for the tree room and hope for a Globalist upgrade.
3) Book a points with cash redemption for a King Bed Harbour View, which would at least guarantee I’m not stuck in the tree room, and then hope for an upgrade from there.
Thanks in advance for any advice you can give!
I’m planning my first stay at the Park Hyatt Sydney, and I’ve read through the thread as I evaluated my stay options. Can someone check to make sure my understanding of the state of things is up to date? It looks like a lot of things have changed recently, especially with the change in GM.
I’m a Globalist and I’m considering staying for about a week.
1) If I book one of the standard rooms with all points, I run the risk of getting stuck in a “tree room” if I’m not upgraded.
2) Points bookings, including cash and points bookings, do get upgrades for Globalists, but it’s not a guarantee.
3) If it’s not a special occasion, like NYE’s, it seems like Globalists are still offered an upgrade up to the Opera Deluxe room at best, if it’s available?
4) The standard room rate includes breakfast but the Hyatt member’s rate does not. Nonetheless, I assume the Globalist breakfast benefit should be the same as the standard room rate?
5) I should not expect that they would offer me a very good deal if I booked a points booking and then tried to upgrade with cash if my Globalist upgrade failed.
6) I assume they’d honor the Prive upgrade benefit more reliably than they’d honor the Globalist upgrade benefit?
7) You do need to watch out for the cancelation policy, because it is often strict and you may be charged hundreds of dollars if you violate it, even for a points stay.
8) There’s basically no reasonable way to book a Suite without paying ~$2000 USD/nt. Because the hotel claims to only have Premium Suites, the Hyatt Upgrade Certificates won’t work, the Globalist upgrade benefit won’t work, and a Prive upgrade can’t jump you from a room to a suite. They don’t even offer a Premium Suite redemption option with points.
9) Also, final note, does someone have an updated link to the website where you can see if a cruise ship will block the view? If so, I might as well just book into the Four Seasons or the Shangri-La.
Does this all sound right? When it comes down to brass tacks, what are folks booking to stay at the Park Hyatt Sydney?
I’m considering a few options:
1) Book a Prive rate with a travel agent, for the confirmed upgrade at booking. This would let me book the 1 King Bed Deluxe in order to confirm the 1 King Bed Opera View Deluxe, which could save ~$200USD/nt.
2) Book a standard points redemptions for the tree room and hope for a Globalist upgrade.
3) Book a points with cash redemption for a King Bed Harbour View, which would at least guarantee I’m not stuck in the tree room, and then hope for an upgrade from there.
Thanks in advance for any advice you can give!
Feb 17, 2022, 1:04 am
#1454
Join Date: Aug 2009
Location: SYD
Programs: QF WP (OWE), VA PLAT, EY GLD, SPG PLAT, Hyatt DIA, Hilton DIA, Hertz PC
Posts: 8,527
Hey all,
I’m planning my first stay at the Park Hyatt Sydney, and I’ve read through the thread as I evaluated my stay options. Can someone check to make sure my understanding of the state of things is up to date? It looks like a lot of things have changed recently, especially with the change in GM.
I’m a Globalist and I’m considering staying for about a week.
1) If I book one of the standard rooms with all points, I run the risk of getting stuck in a “tree room” if I’m not upgraded.
2) Points bookings, including cash and points bookings, do get upgrades for Globalists, but it’s not a guarantee.
3) If it’s not a special occasion, like NYE’s, it seems like Globalists are still offered an upgrade up to the Opera Deluxe room at best, if it’s available?
4) The standard room rate includes breakfast but the Hyatt member’s rate does not. Nonetheless, I assume the Globalist breakfast benefit should be the same as the standard room rate?
5) I should not expect that they would offer me a very good deal if I booked a points booking and then tried to upgrade with cash if my Globalist upgrade failed.
6) I assume they’d honor the Prive upgrade benefit more reliably than they’d honor the Globalist upgrade benefit?
7) You do need to watch out for the cancelation policy, because it is often strict and you may be charged hundreds of dollars if you violate it, even for a points stay.
8) There’s basically no reasonable way to book a Suite without paying ~$2000 USD/nt. Because the hotel claims to only have Premium Suites, the Hyatt Upgrade Certificates won’t work, the Globalist upgrade benefit won’t work, and a Prive upgrade can’t jump you from a room to a suite. They don’t even offer a Premium Suite redemption option with points.
9) Also, final note, does someone have an updated link to the website where you can see if a cruise ship will block the view? If so, I might as well just book into the Four Seasons or the Shangri-La.
Does this all sound right? When it comes down to brass tacks, what are folks booking to stay at the Park Hyatt Sydney?
I’m considering a few options:
1) Book a Prive rate with a travel agent, for the confirmed upgrade at booking. This would let me book the 1 King Bed Deluxe in order to confirm the 1 King Bed Opera View Deluxe, which could save ~$200USD/nt.
2) Book a standard points redemptions for the tree room and hope for a Globalist upgrade.
3) Book a points with cash redemption for a King Bed Harbour View, which would at least guarantee I’m not stuck in the tree room, and then hope for an upgrade from there.
Thanks in advance for any advice you can give!
I’m planning my first stay at the Park Hyatt Sydney, and I’ve read through the thread as I evaluated my stay options. Can someone check to make sure my understanding of the state of things is up to date? It looks like a lot of things have changed recently, especially with the change in GM.
I’m a Globalist and I’m considering staying for about a week.
1) If I book one of the standard rooms with all points, I run the risk of getting stuck in a “tree room” if I’m not upgraded.
2) Points bookings, including cash and points bookings, do get upgrades for Globalists, but it’s not a guarantee.
3) If it’s not a special occasion, like NYE’s, it seems like Globalists are still offered an upgrade up to the Opera Deluxe room at best, if it’s available?
4) The standard room rate includes breakfast but the Hyatt member’s rate does not. Nonetheless, I assume the Globalist breakfast benefit should be the same as the standard room rate?
5) I should not expect that they would offer me a very good deal if I booked a points booking and then tried to upgrade with cash if my Globalist upgrade failed.
6) I assume they’d honor the Prive upgrade benefit more reliably than they’d honor the Globalist upgrade benefit?
7) You do need to watch out for the cancelation policy, because it is often strict and you may be charged hundreds of dollars if you violate it, even for a points stay.
8) There’s basically no reasonable way to book a Suite without paying ~$2000 USD/nt. Because the hotel claims to only have Premium Suites, the Hyatt Upgrade Certificates won’t work, the Globalist upgrade benefit won’t work, and a Prive upgrade can’t jump you from a room to a suite. They don’t even offer a Premium Suite redemption option with points.
9) Also, final note, does someone have an updated link to the website where you can see if a cruise ship will block the view? If so, I might as well just book into the Four Seasons or the Shangri-La.
Does this all sound right? When it comes down to brass tacks, what are folks booking to stay at the Park Hyatt Sydney?
I’m considering a few options:
1) Book a Prive rate with a travel agent, for the confirmed upgrade at booking. This would let me book the 1 King Bed Deluxe in order to confirm the 1 King Bed Opera View Deluxe, which could save ~$200USD/nt.
2) Book a standard points redemptions for the tree room and hope for a Globalist upgrade.
3) Book a points with cash redemption for a King Bed Harbour View, which would at least guarantee I’m not stuck in the tree room, and then hope for an upgrade from there.
Thanks in advance for any advice you can give!
The Hotel plays with inventory. Upgrades went from Deluxe to Opera Deluxe, then they recategorised them and Deluxe simply went to Opera View. Unsure what they are now.
They have also been claiming they can’t confirm Privè upgrades in advance due to “forecast availability.”
It really comes down to how much you want to spend and how much space you want.
Don’t forget you will also get in app upgrade offers ahead of check in for higher room categories.
Cruise ships are currently still banned in Australia. A crazy billionaire Clive Palmer (who constantly tries to run Senate candidates) currently has his yacht outside the hotel.
Last edited by m0hamed; Feb 17, 2022 at 1:36 am
Feb 17, 2022, 1:13 am
#1455
Join Date: Nov 2019
Posts: 153
Thanks!
Do you have any clue how they’re justifying playing with the Globalist upgrade? The Hyatt program terms seem quite clear that the best available standard room available for sale at check in must be given to a Globalist:
It seems like if I booked a full points rate, and then a better room (non-suite) was available for sale at check-in, I’d have a pretty clear case for compensation if they did not upgrade me to it. It seems like View from the Wing hit a similar thing in their stay a few years ago: https://viewfromthewing.com/review-park-hyatt-sydney/
Do you have any clue how they’re justifying playing with the Globalist upgrade? The Hyatt program terms seem quite clear that the best available standard room available for sale at check in must be given to a Globalist:
(c) Best Room Available: Globalists will receive the best room available at the time of check-in at Hyatt hotels and resorts, including Standard Suites and rooms with Club lounge-access. The best room available will be determined by the applicable hotel or resort in its sole discretion and may vary from stay-to-stay. The “best room” may, but will not necessarily be, of a room type/category higher than that booked by the Member. Best-room-available benefit includes only Standard Suites (where available), which are defined as rooms within each participating hotel’s or resort’s introductory suite category. Premium, Specialty, Premier, Presidential, Diplomatic, and other suites other than Standard Suites are not included in this benefit. Not valid at Caption by Hyatt, Hyatt Place, Hyatt House, Destination Residences, or Hyatt Residence Club hotels and resorts.