Does Diamond breakfast include tip ?
Sep 28, 2011 | 7:56 am
#62
No longer used by Hyatt; use World of Hyatt Concierge
Join Date: Jul 1999
Posts: 1,628
Please note..
Tax & gratuity are included with the Diamond breakfast. We will be following up with the hotel to make sure this is corrected.
If anyone experiences this, please PM your reservation details to us, as we are happy to follow up with the properties.
Sincerely,
Nick B.
If anyone experiences this, please PM your reservation details to us, as we are happy to follow up with the properties.
Sincerely,
Nick B.
Sep 28, 2011 | 12:42 pm
#64
Join Date: Feb 2009
Location: WI
Programs: HHonors Gold, UAMP
Posts: 895
Tax & gratuity are included with the Diamond breakfast. We will be following up with the hotel to make sure this is corrected.
If anyone experiences this, please PM your reservation details to us, as we are happy to follow up with the properties.
Sincerely,
Nick B.
If anyone experiences this, please PM your reservation details to us, as we are happy to follow up with the properties.
Sincerely,
Nick B.
Can you tell us what percentage or dollar amount should be included?
Sep 28, 2011 | 8:40 pm
#66
Join Date: Feb 2006
Programs: HH Silver, MR Plat Prem & LT Plat, Hyatt Plat,SPG Plat, Hertz PC, National EE, UA 1K
Posts: 3,437
Tax & gratuity are included with the Diamond breakfast. We will be following up with the hotel to make sure this is corrected.
If anyone experiences this, please PM your reservation details to us, as we are happy to follow up with the properties.
Sincerely,
Nick B.
If anyone experiences this, please PM your reservation details to us, as we are happy to follow up with the properties.
Sincerely,
Nick B.
I have had ~10 recent stays (at DIFFERENT hotels) and EVERY time I ask if tip is included. Have been told "NO!" every time. I tip-and sure enough-got charged.
Also-I was told at Hyatt Dallas that "eggs" would cost me $3, and the diamond is ONLY available for buffet.
SO-do I NOT put anything on the "tip" line?
Also-do I get my $3 back for the eggs??? (KIDDING)...but seriously..how do we handle the tip???
Sep 28, 2011 | 9:14 pm
#67
Join Date: Feb 2009
Location: WI
Programs: HHonors Gold, UAMP
Posts: 895
Well I have always wrote something in, and its almost always taken off at checkout, but I have gotten some random charges. I just checked my recept from HR Indy and for a $13.04 breakfast buffet, I got charged $.26, I belive I put $2.96 as tip, which put the percentage they would cover @ 20%
Since it seems like this is a popular topic for different hotels, I shall add this into my database im creating!
Since it seems like this is a popular topic for different hotels, I shall add this into my database im creating!
Last edited by davef139; Sep 28, 2011 at 9:20 pm
Sep 29, 2011 | 7:26 am
#68
Suspended
Join Date: Dec 2009
Posts: 3,816
Sep 29, 2011 | 10:56 am
#70
Join Date: May 2006
Location: SAN
Programs: Lots of faux metal
Posts: 7,022
WAAAAAAAAAAIT A MINUTE!!!
I have had ~10 recent stays (at DIFFERENT hotels) and EVERY time I ask if tip is included. Have been told "NO!" every time. I tip-and sure enough-got charged.
Also-I was told at Hyatt Dallas that "eggs" would cost me $3, and the diamond is ONLY available for buffet.
SO-do I NOT put anything on the "tip" line?
Also-do I get my $3 back for the eggs??? (KIDDING)...but seriously..how do we handle the tip???
I have had ~10 recent stays (at DIFFERENT hotels) and EVERY time I ask if tip is included. Have been told "NO!" every time. I tip-and sure enough-got charged.
Also-I was told at Hyatt Dallas that "eggs" would cost me $3, and the diamond is ONLY available for buffet.
SO-do I NOT put anything on the "tip" line?
Also-do I get my $3 back for the eggs??? (KIDDING)...but seriously..how do we handle the tip???
Sep 29, 2011 | 7:41 pm
#71
Join Date: Feb 2006
Programs: HH Silver, MR Plat Prem & LT Plat, Hyatt Plat,SPG Plat, Hertz PC, National EE, UA 1K
Posts: 3,437
I sent PMs to GP Concierge and Jeff Zidell (VP of GP) about this thread; which seems to have prompted GP Concierge's post. Jeff said they were working to provide proper guidance to all hotels. So, either list the hotels here or send a PM to GP Concierge and/or J. Zidell to aid in this process.
Hyatt Regency Lexington (2 X $3.00 each) Tipped $3, billed $3
Hyatt Clearwater (Tipped $4, billed $4)
HR Sarasota (Tipped $4, billed $4)
Hyatt Dulles (Tipped $2, billed $2)
That is what I see in the past few weeks...
OT, but while they are at it (and sending me a check for $34
), PLEASE have them define WHAT is free! Sometimes I want french toast and a fruit bowl. I have been told MANY times 1-only buffet, or 2-a X max on food off the menu...and that is WAY less than an entree/fruit/coffee.Thanks for pushing this forward - I will cut you in for 10% of my recouped $$$
Oh-and I will take the $3 for the eggs!!!
Last edited by PhillyPhlyer40; Sep 29, 2011 at 7:42 pm Reason: forgot the egg $$$!
Oct 1, 2011 | 7:15 am
#72
Join Date: May 2003
Location: At This Point, Only G*d Knows!
Posts: 3,467
I recently completed a stay at the Hyatt Regency Coral Gables and I asked the server how the tip worked and she said that the hotel will pay something in the form of a gratuity but it is not a generous amount.
I guess she was trying to coax me into more gratuity and it worked because I left $5.00 bill each day as after the first day.
Dan
I guess she was trying to coax me into more gratuity and it worked because I left $5.00 bill each day as after the first day.
Dan
Oct 1, 2011 | 8:54 am
#73
Join Date: Feb 2008
Posts: 1,608
I dont think we need to complain so much about the tip issue. Some hotels cover some dont. Doesn't really matter. I dont want to complain about such things and then have hyatt decide its not worth it and take away the benefit altogether. That has happened in the past with Hyatt (i.e. giving extensions) and other chains.
Oct 1, 2011 | 3:35 pm
#74
FlyerTalk Evangelist
Join Date: Mar 2009
Location: EWR
Programs: UAPlat; *Gold; Hyatt Diam; SPG Plat; PWP goddess
Posts: 16,579
I dont think we need to complain so much about the tip issue. Some hotels cover some dont. Doesn't really matter. I dont want to complain about such things and then have hyatt decide its not worth it and take away the benefit altogether. That has happened in the past with Hyatt (i.e. giving extensions) and other chains.
Oct 2, 2011 | 1:21 am
#75
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Some Hyatt hotels that give out breakfast coupons to Diamonds have print on the coupon stating that gratuity is not included. Isn't the Hyatt Arlington in Virginia still one such property?
I have been usually tipping cash there for years when having breakfast on mattress run mornings.
I have been usually tipping cash there for years when having breakfast on mattress run mornings.