[HYATT NEWBIE LOUNGE] Ask Your Questions Here (flame free)
Feb 22, 2012, 1:40 pm
#916
Ambassador: World of Hyatt
Join Date: Mar 2002
Location: UK - the nearest airport is named after a motorway !
Posts: 4,235
Wirelessly posted (Mozilla/5.0 (iPhone; U; CPU iPhone OS 4_3_3 like Mac OS X; en-gb) AppleWebKit/533.17.9 (KHTML, like Gecko) Version/5.0.2 Mobile/8J2 Safari/6533.18.5)
Post your planned dates and I'll have a look for you
Post your planned dates and I'll have a look for you
Feb 22, 2012, 2:25 pm
#917
Moderator: GLBT Travelers & Hyatt Gold Passport
Join Date: Jan 2000
Location: CVG
Posts: 15,300
I am planning to use my UR points for a Grand Hyatt Kauai (or Maui) vacation over xmas/new years, but cant check award availability online? First it said I needed 5K points, so I transfered 5K points. But it's still refusing me? Help? (and yes, I tried to call-in, but she kept trying to get me to book a paid stay and only gave me very basic info on awards - very annoying). Thanks much in advance!
For Kauai the base room is either Garden View King / Two Beds. For Maui it's Resort View Double / King.
Feb 22, 2012, 2:30 pm
#918
Join Date: Jan 2010
Location: Seattle
Programs: Hyatt Diamond, Delta Plat
Posts: 304
You can check award availability by using a proxy - if the base entry room at the property is available for revenue booking, it should be available for award booking.
For Kauai the base room is either Garden View King / Two Beds. For Maui it's Resort View Double / King.
For Kauai the base room is either Garden View King / Two Beds. For Maui it's Resort View Double / King.
Feb 22, 2012, 2:31 pm
#919
Join Date: Jan 2010
Location: Seattle
Programs: Hyatt Diamond, Delta Plat
Posts: 304
Anywhere between Dev 21 and Jan 5, 5-7 nights. I'm very flexible, especially if I can get a suite :-D
Feb 22, 2012, 2:33 pm
#920
Moderator: GLBT Travelers & Hyatt Gold Passport
Join Date: Jan 2000
Location: CVG
Posts: 15,300
Club / Suite awards cannot be checked online (by anyone - including myself) - availability can only be gotten via Customer Service - either a call or you can try to Private Message the Gold Passport Concierge here on Flyertalk.
Feb 22, 2012, 2:36 pm
#921
Join Date: Jan 2010
Location: Seattle
Programs: Hyatt Diamond, Delta Plat
Posts: 304
Ahh, ok. I guess I'm used to almost everything being possible online :-D Thanks much for the prompt reply!!
Feb 22, 2012, 2:45 pm
#922
Moderator: GLBT Travelers & Hyatt Gold Passport
Join Date: Jan 2000
Location: CVG
Posts: 15,300
Back to your question, Kauai in a "base" room is available your entire period - Club award is available at the beginning and end of your period (problem is probably New Year's Eve). Maui shows no award availability the entire period.
Feb 22, 2012, 7:08 pm
#923
Join Date: Aug 2011
Programs: Hyatt Globlist,MarriottPlat,Hilton Gold,Delta Silver,National EE,Avis President Club, Hertz PC
Posts: 200
Thanks 777 global mile hound
I spoke to front desk manager at checkout was comped one night and additional 30.00 off bill. I thought that was very fair. They tried to charge resort fee twice since I used a suite upgrade and had 2 rooms and I questioned it they took off resort fee on upgraded room. I used suite upgrade before and was never charged twice for resort fee.
I spoke to front desk manager at checkout was comped one night and additional 30.00 off bill. I thought that was very fair. They tried to charge resort fee twice since I used a suite upgrade and had 2 rooms and I questioned it they took off resort fee on upgraded room. I used suite upgrade before and was never charged twice for resort fee.
Last edited by shaker58; Feb 22, 2012 at 7:50 pm
Feb 23, 2012, 5:04 am
#924
Ambassador: World of Hyatt
Join Date: Apr 2000
Location: San Diego,CA
Posts: 10,091
Thanks for the update
Thanks 777 global mile hound
I spoke to front desk manager at checkout was comped one night and additional 30.00 off bill. I thought that was very fair. They tried to charge resort fee twice since I used a suite upgrade and had 2 rooms and I questioned it they took off resort fee on upgraded room. I used suite upgrade before and was never charged twice for resort fee.
I spoke to front desk manager at checkout was comped one night and additional 30.00 off bill. I thought that was very fair. They tried to charge resort fee twice since I used a suite upgrade and had 2 rooms and I questioned it they took off resort fee on upgraded room. I used suite upgrade before and was never charged twice for resort fee.
Billing errors happen at numerous Hyatts or any hotel brand for that matter.
Its how they fix the problems that matter and in a timely manner.
I am thrilled the hotel stepped up to the plate and made things right for you.
Full service Hyatt Hotels typically impress me regardless of the bumps in the road.
Off topic
I'd like to see Hyatt Place/all limited service Hyatt brands make some serious improvements with Guest/Brand assurance in the coming future.
It would go a long way to for my own business and those who I refer globally when seeking limited service properties of trust.
Have had some great stays too in Hyatt limited service properties though to be clear just far from consistent standards in the full service brands
Cheers
Feb 23, 2012, 9:09 am
#925
Join Date: Apr 2011
Location: BOS
Programs: Marriott, AAdvantage, United, Club Carlson
Posts: 1,687
Hi all,
First time ever even looking in the Hyatt forum.
Might have a stay coming up and am trying to see what the best way for me to maximize points on my first stay (only 1 night). Are there any promotions out there for new Hyatt point members? Referral bonus, etc?
First time ever even looking in the Hyatt forum.
Might have a stay coming up and am trying to see what the best way for me to maximize points on my first stay (only 1 night). Are there any promotions out there for new Hyatt point members? Referral bonus, etc?
Feb 23, 2012, 9:41 am
#926
Ambassador: World of Hyatt
Join Date: Apr 2000
Location: San Diego,CA
Posts: 10,091
Hi all,
First time ever even looking in the Hyatt forum.
Might have a stay coming up and am trying to see what the best way for me to maximize points on my first stay (only 1 night). Are there any promotions out there for new Hyatt point members? Referral bonus, etc?
First time ever even looking in the Hyatt forum.
Might have a stay coming up and am trying to see what the best way for me to maximize points on my first stay (only 1 night). Are there any promotions out there for new Hyatt point members? Referral bonus, etc?
There is the current GP promotion running however it requires multiple nights
Of at least 4 nights.(see thread in this forum)
If you stick with Hyatt and become top tier IMO you will find excellent recognition at the hotels for far less nights when compared to Marriott
Regretfully Hyatts promotional opportunities are far diminished from it's once great past.Many members are upset about this that I hear from with some leaving the program.
It's of my opinion you will still be impressed and I think Hyatt will eventually return with some blockbuster promotions over time
I can't believe the fat lady has sung for this otherwise great program
Cheers
Last edited by 777 global mile hound; Feb 24, 2012 at 4:45 am
Feb 23, 2012, 5:45 pm
#927
Join Date: May 2001
Location: San Francisco/Bangkok
Programs: Alaska 75K United 1K
Posts: 1,409
Having the Hyatt Credit Card for 75 a year will that allow free internet on
Priceline/Hotwire reservations?
Thanks!
Priceline/Hotwire reservations?
Thanks!
Feb 23, 2012, 11:34 pm
#928
Moderator: Luxury Hotels and FlyerTalk Evangelist
Join Date: Sep 2002
Location: Palo Alto, California,USA
Posts: 17,857
Since having the credit card makes you a platinum GP member, and since platinum GP members get free internet when staying at the hotel, the answer is yes. Hyatt honors in-hotel status privileges regardless of how the stay is booked.
Feb 28, 2012, 7:14 am
#929
Join Date: Nov 2006
Location: LAX
Posts: 2,851
I have SPG Gold, Hilton Gold and Marriott Silver. Does anyone know if Hyatt has a status match? If so, what would I receive? Presently I have Hyatt Gold.
thanks in advance
thanks in advance
Feb 28, 2012, 5:35 pm
#930
Ambassador: World of Hyatt
Join Date: Apr 2000
Location: San Diego,CA
Posts: 10,091
Greetings from Singapore
Hyatt no longer does status matches to Platinum and Diamond
To the best of my current understanding they do offer status challenges
For more information please see past challenge threads or call the good folks at Hyatt Gold Passport who can offer you the latest most up to date details on any available challenge
Cheers